                                                             Last Revised
    AST RESEARCH, INC.        TECHNICAL BULLETIN # 1796          02/03/98

    TITLE:  Reinstalling Sound in Win95 on Ascentia

    ISSUE

       If the sound drivers are removed from the Windows 95 Device
       Manager, they may not reinstall properly.

       After rebooting, Windows 95 finds an unknown device and provides
       an opportunity to install drivers. However, when the drivers are
       provided, Windows 95 reports there are no drivers for the device
       at the specified location. The only choice is to click the Finish
       button. This procedure will be repeated for four devices.

       This issue affects all Ascentia M systems.

    BACKGROUND

       N/A

    ACTION

       To reinstall the sound drivers, perform the following steps:

       1. Double-click the System icon in Control Panel.

       2. Click the Device Manager tab.

       3. Click the + symbol next to Other Devices. This will
          reveal four unknown devices.

       4. Click the first instance of Unknown Device, then click
          the Remove button.

       5. Click OK to confirm device removal.

       6. Repeat this procedure for each of the other three
          unknown devices.

       7. After all unknown devices are removed, click the
          Refresh button.

          Windows 95 will then find all of the CS4237B devices
          and install them properly.

       8. Close Device Manager.

       The sound should now be functioning properly.

    NOTES

       N/A

    TAN 000116DS

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