    AST RESEARCH, INC.        TECHNICAL BULLETIN # 1622          11/13/96

    TITLE:  Ascentia J, Ascentia P, MS Office 4.2

    ISSUE

       When attempting to install MS Office, version 4.2, on an Ascentia
       P or Ascentia J with Cardwizard drivers loaded, under the Windows
       for Workgroups, version 3.11, operating system, the system may
       hang at random times on different files, or it may be impossible
       to decompress various files. The installation will proceed
       correctly if the Cardwizard utility is removed from memory.

       This issue affects all Ascentia P or J mobile systems.

    BACKGROUND

       N/A

    ACTION

       Contact AST Product Support at 1-800-727-1278 and request the
       latest Cardwizard software, version 4.11.04. Mention Internal
       Document # 0119TA.TXT.

       After installing the Cardwizard software, make the following
       modification to file CS.EXE:

       1. Run CONFIG /ALL from Cardwizard directory (or from
          wherever the CONFIG.EXE program was installed).

       2. Select UTILITY/BINARY ADAPTATION. Press the [Alt+O]
          keys to open Binary Adaptation.

       3. Highlight CS.EXE and press the [Enter] key.

       4. Select /IGNOREPNP and press the [Alt+E] keys to edit
             parameters.

       5. Change the Default value to 1. Press the [Enter] key
          twice.

       6. Press the [Alt+S] keys to save the configuration.

       7. Restart the computer.

    NOTES

       N/A

    TAN 001559MG, 002148SW

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