    AST RESEARCH, INC.          TECHNICAL BULLETIN # 1804          3/25/98

    TITLE  McAfee WebScan and Lotus Organizer 97

    ISSUE

       Lotus Organizer 97 may report the error "a required .DLL file,
       LTSCSN10.DLL, was not found" when McAfee WebScan version 2.0.0 is
       installed on the system.

    BACKGROUND

       N/A

    ACTION

       Uninstall WebScan version 2.0.0 using the following steps:

       1. Double-click on the My Computer icon.
       2. Double-click on the Control Panel icon.
       3. Double-click Add/Remove Programs icon and select McAfee WebScan
       v 2.0.0 (Corporate/OEM) from the Install/Uninstall tab.
       4. Click the Add/Remove button.
       5. The Confirm Uninstall Box will appear, click the "Yes" button.
       6. The Restart Recommended Box will appear, click the "Yes" button.
       7. Answer "Yes to All" when prompted to remove shared files.
       8. Once the Uninstall Shield shows "Uninstall complete", click OK.
       9. Click OK on the Add/Remove Program Properties Box.
       10. Shutdown and Restart Windows.
       11. Bring up the Lotus Organizer 97 Program and all files will be
       found.

       OR

       The OEM copy of WebScan includes 90 days of free technical phone
       support and one free electronic upgrade through McAfee. If your
       system falls within these upgrade guidelines, an upgrade to
       version 3.1.2 and above would eliminate the issue.  Please see the
       Readme.1st file located in the Program Files\McAfee\WebScan
       subdirectory for upgrade guidelines and procedures.

    SYSTEMS AFFECTED

       This issue may affect any system running McAfee WebScan version
       2.0.0

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