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    AST RESEARCH, INC.         TECHNICAL BULLETIN # 1210                 6-7-95

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    PERCEPTA FAILS TO INSTALL DPT SUPPORT

    PROBLEM

    AST's Percepta server monitoring software for Novell Netware fails to load
    DPT support during installation.

    CAUSE

    In order to function properly, Percepta requires the DPT support Netware
    Loadable Modules (NLMs) to be at least release 1.03E.  If the file
    DPTENG.NLM reports to Percepta a release of 1.02E or lower, the Percepta
    NLMs will issue an error message indicating that the DPT support has not
    been loaded.

    SYSTEMS AFFECTED
    AST PART NUMBER AND DESCRIPTION

    501500-XXX          MANHATTAN V-SERIES
    501502-XXX          MANHATTAN P-SERIES

    SOLUTION

    Ensure that the file DPTENG.NLM is at least release 1.03E.  If the file is at
    any lower release number, use release 1.03E or later.

    File DPTENG.NLM can be located on AST's BBS (817) 230-6850, in the "Systems"
    file area.  AST's BBS supports modem speeds up to 28.8k bps.
    The above file will also be posted on:

    CompuServe
    Go ASTSUPPORT

    AST Worldwide Web Site
    http://www.ast.com

    When using the proper release of the NLM, Percepta will load properly and
    provide support for the DPT SCSI controller.