    AST RESEARCH, INC.        TECHNICAL BULLETIN # 1462          08/27/96

    TITLE:  Advantage! 6xx/8xx Mayo Family Health

    SUMMARY

       The Advantage! 6xx/8xx systems may generate an error when running
       the Mayo Clinic's Family Health program.

       This issue affects the following systems: 501962, 501963, 501964,
       501965, 501966, 501967, 501968, 501969, 501974, 501975, and 501976.

    ISSUE

       When running Mayo Clinic's Family Health which is bundled with
       the Advantage! 6xx/8xx systems listed above, the system may
       report the following error:

          "ERROR: Failed to open animated help flic file animhelp\
           XXXXXX.flc."

           or

          "Cannot Open File"

    BACKGROUND

       The links for the files are pointing to the wrong location.

    ACTION

       Delete Family Health, reinstall it from the provided CD-ROM, and
       update the ASTWorks link file. To do so, follow the steps below.

       To delete Family Health:

       1. Click on the Start button.

       2. Go to Programs, Windows Explorer, and click to launch
          Explorer.

       3. Select the Mayo folder from the left side of the screen.

       4. Press the  key on the keyboard.

       5. Answer Yes to all prompts during deletion.

       6. Close the Windows Explorer when the deletion is
          complete.

       To install Family Health:

       1. Insert the Family Health CD-ROM into the CD-ROM drive.

       2. Click on the Start button.

       3. Go to Settings, Control Panel, and click to launch
          Control Panel.

       4. Double-click on Add/Remove Programs.

       5. Click on Install to begin installation.

       6. Choose all the default information that appears during
          the installation.

       7. When the installation is complete, exit Windows and
          restart the computer.

       To update the ASTWORKS link:

       1. Click on the Start button.

       2. Click on Run.

       3. Enter the following:

             xcopy "c:\windows\Start Menu\programs\Mayo Clinic\ Family
             Health.lnk" "c:\Program Files\astworks\suites\Fun & Learning"

       4. Click on the OK button.

       5. Click on the Start button.

       6. Click on Run.

       7. Enter the following:

             xcopy "c:\windows\Start Menu\programs\Mayo Clinic\ Family
             Health.lnk" "c:\windows\Start Menu\ programs\fun & learning\
             Mayo Clinic\Family Health.lnk"

       8. Click on the OK button.

    NOTES

       N/A

    TAN 004511MH, 003927RL

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