    AST RESEARCH, INC.        TECHNICAL BULLETIN # 1633          12/04/96

    TITLE:  Ascentia P no Audio from a USR Modem

    ISSUE

       When an Ascentia P system is running Windows 95 with a US
       Robotics modem, the user may find that there is no audio when
       dialing.

       This issue affects all Ascentia P systems.

    BACKGROUND

       N/A

    ACTION

       This configuration requires the use of BIOS version 1.02 (AST
       part number 905584-033)  or later, and the Audio level setting
       for the US Robotics must be set to maximum to enable Audio. To
       accomplish this, follow the steps below:

       1. Upgrade to BIOS revision 1.02 or later. File
          05584033.EXE is available from one of AST's On-Line!
          services as follows:

          AST WWW Site:  http://www.ast.com
          AST On-Line! BBS*:  See IB0001.TXT
          CompuServe:  GO: ASTFORUM
          Prodigy:   JUMP: ASTSUPPORT

          * Refer to IB0001.TXT for a list of AST's
            international BBS numbers.

          To decompress this file, create a temporary directory
          on your hard drive, copy the downloaded file to that
          directory, and run the file.

       2. Set the volume setting for the modem within Control
          Panel/Modem/Properties/Speaker Volume to the maximum
          setting.

    NOTES

       N/A

    TAN 001348RO

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