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    AST RESEARCH, INC.         TECHNICAL BULLETIN # 1394                 1-3-96

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        Manhattan G, P, and V, Sanyo CD-ROM, and Banyan Vines Installation

    PROBLEM

    Banyan Vines 5.54 and 6.0 will not recognize the CD-ROM when the operating
    system is being installed.

    CAUSE

    The NCR drivers that are included with the operating system require
    enhancements in order to support the Sanyo CD-ROM.

    NOTE

    The only CD-ROM that exhibits the symptom is the Sanyo CRD-254S,
    AST part number 234234-101.

    SOLUTION

    Banyan does not provide an updated driver for release 5.54.  An updated
    driver is provided for release 6.0.

    If release 5.54 is being used, the CD-ROM will need to be exchanged for a
    different manufacturer.  Contact AST Technical Support at (800) 727-1278 to
    exchange the Sanyo CD-ROM for one of the following CD-ROMs:

    Manufacturer               Model                AST Part Number
    Philips                    CM215/92             230892-001
    Sony                       CDU-55S-BK/10        230995-201

    If release 6.0 is being used, Banyan has released software that includes
    enhancements for the NCR C810 chipset.  The enhancements resolve all
    known problems with the Sanyo CD-ROM.  The software can be obtained
    from Banyan's web site at "www.banyan.com". The necessary file is called
    "drv004.zip".

    SYSTEMS AFFECTED
    AST PART NUMBER AND DESCRIPTION

    Manhattan G, P, and V systems with the Sanyo CRD-254S CD-ROM may
    exhibit the symptom.