    AST RESEARCH, INC.        TECHNICAL BULLETIN # 1665          02/18/97

    TITLE:  Ascentia J, Alps PS/2 Mouse

    ISSUE

       The Ascentia J system does not recognize the Alps 400-series PS/2
       mouse under Windows 3.1X or Windows 95, when attached to the
       mouse port.

       This issue affects all Ascentia J systems.

    BACKGROUND

       Timing differences between the Ascentia J keyboard controller and
       the Alps mouse firmware cause this issue.

       Alps will discontinue production of this particular mouse and
       will not update its firmware

    ACTION

       Customers who experience this problem should use a different PS/2 mouse.

    NOTES

       N/A

    TAN 001833WO

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