    AST RESEARCH, INC.         TECHNICAL BULLETIN #0765                  07-20-92

                           AST SYSTEMS AND NORTON DESKTOP

    PROBLEM:       When running Norton Desktop under Windows 3.1 in 800x600 video
                   mode, the screen does not refresh correctly and all colors are
                   not displayed.
    AFFECTED
    SYSTEMS:       Various AST 486 and 386 systems.

    CAUSE:         The problem occurs when the software tries to identify the
                   video controller and define a new color palette.  It falsely
                   identifies our video as an EGA and hence we see the problem.

    SOLUTION:      The software has an undocumented switch that fixes this
                   problem.

                   The following line should be entered into the NDW.INI file,
                   which is located in the Windows directory.

                        [SYSTEM INFORMATION]
                        skipvideo=1

                   The editing should be done using a text editor such as the
                   Windows Notepad.