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    AST RESEARCH, INC.           TECHNICAL BULLETIN # 1214              6-14-95

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    ADVANTAGE! 8100P AVI FILES HANG IN ENCARTA

    PROBLEM

    Windows 3.11 hangs when any AVI file contained on the Encarta '95 CD-ROM is
    played.  This symptom occurs whether playing the AVI file from the Encarta
    program, or through the Windows Media player.  The hang forces the user to
    reboot the system.

    SYSTEMS AFFECTED
    AST PART NUMBER AND DESCRIPTION

    501785-XXX      ADVANTAGE! 8120P
    501714-XXX      ADVANTAGE! 8100P

    SOLUTION

    Upgrade the video drivers with version 1.42B22.

    File 11877032.EXE can be found on AST's BBS (817) 230-6850, in the "Systems"
    file area.  AST's BBS supports modem speeds up to 28.8k bps.
    The above file will also be posted on:

    CompuServe
    Go ASTSUPPORT

    AST Worldwide Web Site
    http://www.ast.com

    To obtain further information on the VGA DRIVERS FOR S3 TRIO 32/64 for the
    ADVANTAGE! 8100P, see Software Bulletin # 0241A on AST's BBS, in the SBS
    library area.