    AST RESEARCH, INC.        TECHNICAL BULLETIN # 1687          03/25/97

    TITLE:  Ascentia J, Windows, HP-Colorado T1000E

    ISSUE

       The Colorado 1000TE tape drive unit may not be recognized by
       Windows for Workgroups 3.11 or Windows 95 if connected to an
       Ascentia J parallel port.

       This issue affects all Ascentia J systems.

    BACKGROUND

       N/A

    ACTION

       To resolve this issue, perform the following steps:

       1. Download the self-extracting file OB800.EXE from
          HP-Colorado's ftp site at the following address:

          ftp.hp.com/pub/information_storage/hp-colorado/cbw

       2. Extract the file to an empty subdirectory.

       3. Follow the steps listed below which pertain to your
          particular operating system.

       (NOTE: AST obtained the instructions listed below from Colorado,
       and edited them for this bulletin.)

       CLOSE ANY OPEN APPLICATIONS BEFORE ATTEMPTING THE DRIVER
       UPGRADE.

       For Windows 95 users, perform the following:

       You must have Colorado Backup for Windows 95, version 1.70
       already installed! If you do not, please call Colorado customer
       support. To find out the version, open Colorado Backup for
       Windows 95, click on Help, and About.

       The following two files are included in the extracted OB800.EXE
       file:

                PARASCAN.VXD
                HPQIC117.VXD

       Follow these directions for installing the new driver files:

       1. Click Start, Find, Files or Folders.

       2. In the Named field, type PARASCAN.VXD and press the
          Find the Now button. Typically this file is located in
          the \WINDOWS\SYSTEM directory.

       3. Write down the full path to the location of the file.

       4. Copy PARASCAN.VXD and HPQIC117.VXD into the location
          you recorded in the previous step. For example, click
          Start, Programs, Windows Explorer; then copy the files
          into the new location.

       5. Restart your computer. Your new driver files will be
          activated.

       For Windows 3.x users, follow the instructions below:

       You must have Colorado Backup for Windows, version 2.90, 2.91, or
       2.92 already installed!  If you do not, please call Colorado's
       customer support. To find out the version, open Colorado Backup
       for Windows, click on Help, and then About.

       The following file is included in the extracted OB800.EXE file:

               CMSWTAPE.386

       Follow these directions for installing the new driver files:

       1. Start the File Manager program and click File, and
          Search.

       2. In the Search for field, type CMSWTAPE.386 and press
          the  key. Typically this file is located in the
          \CBW directory.

       3. Write down the full path to the location of the file.

       4. Copy the new CMSWTAPE.386 into the location you
          recorded in the previous step.

       5. Restart your computer. Your new driver file will be
          activated.

    NOTES

       N/A

    TAN 001459JM, 004539GW
    LK/MH
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