    AST RESEARCH, INC.         TECHNICAL BULLETIN #0734                  01-06-92

                          BRAVO 386SX-20 AND MICROSOFT WORD

    PROBLEM:       When using Microsoft Word version 5.0 and 5.5 on a Bravo
                   386SX-20 with a PS/2 compatible mouse the system will lock up.
                   The system will lock up when WORD is typed at the DOS prompt
                   and the enter key is pressed or when trying to access WORD
                   through Windows 3.0.  This lock up occurs when the mouse
                   driver is installed.

    CAUSE:         This problem is caused by Microsoft's file called SCREEN.VID,
                   which contains the video and keyboard drivers used for Word.

    AFFECTED
    SYSTEM:        Bravo 386SX-20 and Premium II 386SX-20

    SOLUTION:      This is not a problem that AST can resolve.  Customers
                   experiencing this problem should contact Microsoft's Technical
                   Support for a new copy of SCREEN.VID to resolve the problem.