    AST RESEARCH, INC.        TECHNICAL BULLETIN # 1582          09/10/96

    TITLE:  Ascentia P and Synaptic Win95 TouchPad

    SUMMARY

       When attempting to create the backup disk images, the option to
       create the "Synaptic Win95 TouchPad Driver" from the Microsoft
       Create System Disk menu, may give a "Not ready reading drive A:"
       error.

    ISSUE

       Once the error occurs, any subsequent options selected from the
       menu may fail. Rebooting the machine and selecting any of the
       options except "Synaptic Win95 TouchPad Driver" will work.

    BACKGROUND

       This problem arises from a missing file name (SNYTP.HLP) and a
       Carriage Return in the MSCSD04.INI file. The present software
       image has been amended for all systems currently in production.

    ACTION

       To solve this issue amendment to the MSCSD04.INI file is required.

       This file is found in the C:\WINDOWS\OPTIONS directory.

       Edit the file with NOTEPAD.

       It will look like this.

       Title=Synaptic Win95 TouchPad Driver, v4.0
       Description=Restore Synaptic TouchPad driver from Control
       Panel/Mouse/
       General menu if your software is damaged.
       #_of_disks=1
       size=1.44MB
       dest_drive=a

       [Disk1]
       Prompt=Synaptic TouchPad Driver, v4.0
       Label=Disk1
       FILE1=c:\BACKUP\Synaptic\Disk_1\FILE2=c:\BACKUP\Synaptic
       \Disk_1\SYNTP.INF
       FILE3=c:\BACKUP\Synaptic\Disk_1\SYNTP.VXD
       FILE4=c:\BACKUP\Synaptic\Disk_1\SYNPANEL.DLL
       FILE5=c:\BACKUP\Synaptic\Disk_1\README.TXT

       The line beginning with FILE1 is missing the reference to
       the SYNTP.HLP file and a Carriage Return.

       It should read.
       FILE1=c:\BACKUP\Synaptic\Disk_1\SYNTP.HLP
       FILE2=c:\BACKUP\Synaptic\Disk_1\SYNTP.INF
       FILE3=c:\BACKUP\Synaptic\Disk_1\SYNTP.VXD
       FILE4=c:\BACKUP\Synaptic\Disk_1\SYNPANEL.DLL
       FILE5=c:\BACKUP\Synaptic\Disk_1\README.TXT

       Save the changes and then create the "Synaptic Win95 TouchPad
       Driver" diskette from the Microsoft Create System Disk menu.

    NOTES

       N/A

    TAN 000357RO

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