                                                             Last Revised
    AST RESEARCH, INC.        TECHNICAL BULLETIN # 1780          11/25/97

    TITLE:  Ascentia M, Restore CD, Dock Drivers

    ISSUE

       After completing a Hard Disk Restore on the Ascentia M, the
       customer needs to update the IDE controller drivers for the
       Docking Station. If this action is not completed prior to docking
       to a Docking Station II, the system will go into DOS
       compatibility mode.

       This issue affects all Ascentia M systems and Docking Station II
       combinations.

    BACKGROUND

       N/A

    ACTION

       To resolve the issue, perform the following:

       1. Obtain file DOCK.EXE from one of AST's On-Line!
          forums as follows:

          AST WWW Site:  http://www.ast.com
          AST On-Line! BBS*:  See IB0001.TXT
          CompuServe:  GO: ASTFORUM
          Prodigy:   JUMP: ASTSUPPORT

          * Refer to IB0001.TXT for a list of AST's
            international BBS numbers.

          To decompress this file, create a temporary directory
          on your hard drive, copy the downloaded file to that
          directory, and run the file.

       2. a. To load the drivers, run W95SETUP.EXE.

          b. Do NOT load the drivers while docked.

          c. It is optimal to load the drivers prior to docking
             for the first time. If the drivers are loaded
             following an initial docking and the creation of a
             "Docked" configuration, it may be necessary to
             remove the "Docked" configuration, reload the
             IDE drivers, and then dock to recreate a "Docked"
             configuration.

    NOTES

       Make sure that the Dock drivers are loaded prior to docking for
       the first time, and never load the drivers during a docked
       session.

    TAN N/A

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