                                                             Last Revised
    AST RESEARCH, INC.        TECHNICAL BULLETIN # 1764          10/07/97

    TITLE:  cc:Mail Version 8 and Data Race Modem

    ISSUE

       When attempting to configure an Ascentia P 70 or Ascentia P80
       with cc:Mail, version 8, using the internal Data Race Modem, the
       following error message appears on the screen:

          Modem not detected. It still might be
          supported, (older modem) call the cc:Mail BBS
          1-415-691-0401 for the latest modem files.

            Modem doesn't support 9600 bps

            Modem is used by another program

            Select from list or try (GEN*.MDM)

       This issue affects all Ascentia P70 and Ascentia P80 systems
       equipped with an internal modem.

    BACKGROUND

       N/A

    ACTION

       To resolve the issue, perform the following:

       1. Update the Data Race modem to version 7.25c.
          File JAM725C.EXE is located on all of AST's On-Line!
          services including the Web site.

          To install the drivers, please read the
          README.TXT file included in the download.

       2. Prior to launching cc:Mail version 8, copy the
          ASTP288I.MDM to the \Lotus\CCMAIL\MDM subdirectory.
          File ASTP288I.MDM is located on all of AST's On-Line!
          services including the Web site.

          To install this file, follow the procedure stated
          below:

          a. Copy the file ASTP288I.MDM to the following
             subdirectory:

                LOTUS\CCMAIL\MDM

          b. Run cc:Mail Remote and the DataRace modem will
             be detected.

    NOTES

       N/A

    TAN 000257BP

    ---------------------------------------------------------------------
    The information in this data sheet is subject to change without
    notice. AST Research, Inc. shall not be liable for technical or
    editorial errors or omissions contained herein; nor for incidental or
    consequential damages resulting from the furnishing, performance,
    or use of this material. This material contains information protected
    by copyright. No part of this material may be reproduced in any form
    without prior written consent from AST Research, Inc.
    All rights reserved.
    ---------------------------------------------------------------------
    Template Rev 02