    AST RESEARCH, INC.        TECHNICAL BULLETIN # 1586          09/17/96

    TITLE:  ArcServe 3.01g, Manhattan V, Netware4.1

    SUMMARY

       The user may be unable to operate the DAT driver under Netware 4.1
       in a Manhattan V system.

       This issue affects the following systems: 501533, 501534, 501651,
       501660, 501701, 501702, 501703, and 501754.

    ISSUE

       When installing ArcServe 3.01g on Manhattan P, V or G systems
       that are running Novell Netware 4.1, the user is unable to
       operate the DAT driver. NETASPI.NLM does not report the drive as present.

    BACKGROUND

       N/A

    ACTION

       Obtain the latest Netware 4.x drivers for the NCR SCSI controller.
       The drivers are called SDMSNET4.DSK and NETASPI4.NLM and are stored
       in NETWARE.ZIP, which can be downloaded from
       ftp://ftp.symbios.com/pub/symchips/SCSI/drivers/Net_Drviers/, or
       from the Symbios BBS in the USA: (719) 573-3562.
       Ensure that the minimum patch level is being used on the Netware
       Server. The minimum patch list and all the patches can be
       downloaded from http://support.novell.com

       Modify the STARTUP.NCF file on the file server to use the new NCR
       SCSI driver with command queuing disabled as follows:

       "LOAD SDMSNET4.DSK QTAGS=DISABLE"

       Also add the following line to the STARTUP.NCF file:

          "Set Reserved Buffers Below 16 Meg = 300"

       This ensures enough memory below 16MB is allocated for the
       ArcServe ASPI and Tape drivers.

       Modify the AUTOEXEC.NCF file on the file server to include the
       NCR ASPI driver. Ensure the driver has been copied to SYS:SYSTEM.
       Add the driver as follows:

          "LOAD NETASPI4.NLM"

       The ArcServe installation is done from a workstation which has to
       be logged in to the file server onto which ArcServe is being
       installed. Furthermore, the login has to have supervisory
       privileges on this file server.
       ArcServe 5.01g is not NDS-aware, therefore the user HAS to be
       logged in in bindery emulation mode, e.g. "login admin /b".

       During the ArcServe installation, choose the
       "IBM On Board SCSI II controller" option, This will install the
       generic ArcServe ASPI driver ASPI50.NLM which is compatible with
       the NCR ASPI driver NETASPI4.NLM.

    NOTES

       N/A

    TAN 001700GL

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