    AST RESEARCH, INC.        TECHNICAL BULLETIN # 1504           6-6-96

    TITLE: Advantage! 466 Modem Connection Failure

    SUMMARY

       The modem that shipped with the Advantage! 466 systems (AST part
       number 234505-001 Boca) may not connect properly to some on-line
       services with the default setting of "HARDWARE FLOW CONTROL."

       This issue affects the following system: 503047.

    ISSUE

       The modem in the Advantage! 466 may exhibit any of the following
       symptoms:

          The modem may fail to connect.
          The modem may drop the carrier.
          The modem may hang while connecting.
          The modem may hang the application while connected.

    BACKGROUND

       N/A

    ACTION

       To correct the problem in Windows 95, perform the following steps:

       1. Go to Start, Settings, then Control Panel.
       2. Click on the modem icon.
       3. Click on Properties.
       4. Click on the Connection tab.
       5. Click on the Advanced button.
       6. Change Hardware Flow Control to SOFTWARE FLOW CONTROL (XON/XOFF).

    NOTES

       N/A

    TAN 004824DW

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