    AST RESEARCH, INC.         TECHNICAL BULLETIN #0864               09-14-93

                 AST POWEREXEC RUNNING CENTRAL POINT BACKUP SOFTWARE

    PROBLEM:       User attempts to configure the Central Point Backup, from
                   PCTOOLS for Windows, and receives the following error message:

                   "Error: General Hardware Failure 26."

    CAUSE:         BIOS revisions prior to release 2.22 utilized Advanced Power
                   Management(APM) with the floppy drives.

    SYSTEMS
    AFFECTED:      AST PowerExec notebook family

    SOLUTION:      Flash the system BIOS to release BIOS version 2.22. The user
                   may download the file PWREBIOS.EXE from the AST BBS.

    Note:  To enhance the compatibility of the floppy drives, AST has removed the
           APM feature