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    AST RESEARCH, INC.          TECHNICAL BULLETIN # 1450              2-29-96

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    	    Advantage! 6xx/8xx Printing FAXes from MultiMedia Connect

    PROBLEM

    After receiving a FAX using MultiMedia Connect, attempting to print the
    FAX may result in paper being fed through the printer without printing.
    This happens with the Windows 95 printer drivers for several ink jet printers.

    CAUSE

    Windows 95 uses a print spooler that is different from Windows 3.1.
    This difference is not recognized by the following versions of MultiMedia
    Connect: 1.8.040, 1.8.042, 1.8.053, and 1.8.072.

    SOLUTION

    Changing the way the printer spools the data sent to the printer to RAW will
    alleviate this issue.  Follow the steps below to make the necessary changes.

    	 1. Right click on START.
    	 2. Go to SETTINGS then over to PRINTERS.
    	 3. Left click on PRINTERS.
    	 4. Right click on the icon for the printer you are using.
    	 5. Right click on PROPERTIES.
    	 6. Select the DETAILS tab.
    	 7. Right click on SPOOL SETTINGS.
    	 8. Right click on the DOWN ARROW on the SPOOL DATA FORMAT line.
    	 9. Right click on RAW and choose OK on both screens to close and
    	    save changes.

    SYSTEMS AFFECTED
    AST Part Number and Description

    501976-XXX      Advantage! 628
    501975-XXX      Advantage! 626/625
    501974-XXX      Advantage! 624/623
    501969-XXX      Advantage! 628
    501968-XXX      Advantage! 828
    501697-XXX      Advantage! 826
    501966-XXX      Advantage! 824/823
    501965-XXX      Advantage! 626/625
    501964-XXX      Advantage! 624/623
    501963-XXX      Advantage! 822/821
    501962-XXX      Advantage! 621
    501856-XXX      Advantage! 812
    501855-XXX      Advantage! 612
    501839-XXX      Advantage! 611/610
    501829-XXX      Advantage! 811/810
    501794-XXX      Advantage! 818
    501769-XXX      Advantage! 814
    501768-XXX      Advantage! 614
    501766-XXX      Advantage! 611/610