    AST RESEARCH, INC.        TECHNICAL BULLETIN # 1620          11/13/96

    TITLE:  Ascentia J, PerfectOffice, Install

    ISSUE

       When attempting to perform a network installation of Novell's
       PerfectOffice, version 3.0, onto an Ascentia J system, any of the
       following may occur:

       1. A General Protection Fault error.

       2. The system may report the install disks are
          incorrect, or indicate that there's a file
          installation error.

       3. Decompression errors.

       These issues occur while using the Windows for Workgroups,
       version 3.11, operating system.

       These issues affect all Ascentia J mobile systems.

    BACKGROUND

       N/A

    ACTION

       Contact AST Product Support at 1-800-727-1278 and request the
       latest Cardwizard software, version 4.11.04. Mention Internal
       Document # 0119TA.TXT.

       After installing the Cardwizard software, make the following
       modification to file CS.EXE:

       1. Run CONFIG /ALL from Cardwizard directory (or from
          wherever the CONFIG.EXE program was installed).

       2. Select UTILITY/BINARY ADAPTATION. Press the [Alt+O]
          keys to open Binary Adaptation.

       3. Highlight CS.EXE and press the [Enter] key.

       4. Select /IGNOREPNP and press the [Alt+E] keys to edit
          parameters.

       5. Change the Default value to 1. Press the [Enter] key
          twice.

       6. Press the [Alt+S] keys to save the configuration.

       7. Restart the computer.

    NOTES

       N/A

    TAN 000500MS

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