    AST RESEARCH, INC.        TECHNICAL BULLETIN # 1711          05/06/97

    TITLE:  Ascentia P User Password, Win95, Floppy

    ISSUE

       If you add an administrator and user password, and log in with
       the USER password, Windows 95 reports that the floppy drive is a
       5.25". As a consequence, the floppy drive will not work.

       This issue affects all Ascentia P systems.

    BACKGROUND

       The BIOS switches the floppy drive information to 5.25" in order
       to prevent the user from accessing the drive. This is a security
       feature.

    ACTION

       The computer is operating as designed. If you want the 3.5"
       floppy drive to work at the user level, set the Floppy Access in
       the Security menu of the BIOS to USER.

    NOTES

       For more information concerning this feature, please consult the
       Ascentia P User's Manual, pages 42 and 43.

    TAN 000543MF

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