    =

    AST RESEARCH, INC.            TECHNICAL BULLETIN # 1026                12-5-94

    =

                     SERIAL MOUSE HANGS TEMPORARILY IN THE ASCENTIA 700N

    PROBLEM:        When connecting a serial Microsoft or PS/2 compatible mouse to
                    the COM1 port and loading the driver in an Ascentia 700N, the
                    mouse cursor moves and temporarily hangs.

    CAUSE:          The DOS utility POWER.EXE is not compatible with Microsoft
                    mouse driver versions 8.2 or 9.01 causing the mouse pointer to
                    temporarily hang.

    SYSTEMS
    AFFECTED:           AST
                    PART NUMBER          DESCRIPTION

                    501595-XXX      ASCENTIA 700N 486SX33

    SOLUTION:       Update the Microsoft mouse driver to ver. 10.0.  Call
                    Microsoft Customer Service at 1-800-426-9400.