    AST RESEARCH, INC.        TECHNICAL BULLETIN # 1538          7-18-96

    TITLE: Ascentia P Synaptic Win95 TouchPad Drvr

    SUMMARY

       The user may be unable to create the Synaptic Win95 TouchPad Driver,
       version 4.0, from the Microsoft Create System Disk menu.

       This issue applies to all Ascentia P systems.

    ISSUE

       When attempting to create the backup disk images, the option to
       create the Synaptic Win95 TouchPad Driver from the Microsoft
       Create System Disk menu may give a "Not ready reading drive A:"
       error.

       Once the error occurs, any subsequent options selected from the menu
       may fail.  Rebooting the system and selecting any of the options
       except Synaptic Win95 TouchPad Driver will work.

    BACKGROUND

       This problem arises from a missing file (SNYTP.HLP) and a carriage
       return in the MSCSD04.INI file.  AST corrected the present software
       image for all systems currently in production.

    ACTION

       To resolve this issue, amend the MSCSD04.INI file.  This file is
       located in the C:\WINDOWS\OPTIONS directory.  Edit the file with
       NOTEPAD.  The file will look like this:

          Title=Synaptic Win95 TouchPad Driver, v4.0
          Description=Restore Synaptic TouchPad driver from Control
          Panel/Mouse/
          General menu if your software is damaged.
          #_of_disks=1
          size=1.44MB
          dest_drive=a

          [Disk1]
          Prompt=Synaptic TouchPad Driver, v4.0
          Label=Disk1
          FILE1=c:\BACKUP\Synaptic\Disk_1\FILE2=c:\BACKUP\Synaptic\Disk_1
                  \SYNTP.INF
          FILE3=c:\BACKUP\Synaptic\Disk_1\SYNTP.VXD
          FILE4=c:\BACKUP\Synaptic\Disk_1\SYNPANEL.DLL
          FILE5=c:\BACKUP\Synaptic\Disk_1\README.TXT

       The line beginning with FILE1 is missing the reference to the
       SYNTP.HLP file and a carriage return.  It should read as follows:

          FILE1=c:\BACKUP\Synaptic\Disk_1\SYNTP.HLP
          FILE2=c:\BACKUP\Synaptic\Disk_1\SYNTP.INF
          FILE3=c:\BACKUP\Synaptic\Disk_1\SYNTP.VXD
          FILE4=c:\BACKUP\Synaptic\Disk_1\SYNPANEL.DLL
          FILE5=c:\BACKUP\Synaptic\Disk_1\README.TXT

       Save the changes and then create the Synaptic Win95 TouchPad Driver
       diskette from the Microsoft Create System Disk menu.

    NOTES

       N/A

    TAN 000357RO

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