Click Help Topics for a list of Help topics.


To add a fax client printer

1	Click here  [image] to display the General tab of Fax Client Properties.

2	Click Add Fax Printer.

3	Type the full remote fax printer name, such as \\Sales\fax.

Notes

You can set up a shared network printer quickly by browsing for the computer that shares the printer in Network Neighborhood, double-clicking the Printers folder, clicking the fax printer icon, and then clicking Install on the File menu.

If you are unable to add a fax printer, you may have insufficient user rights for the printer. Talk with your system or fax server administrator if you are unable to add a fax printer.

You can configure fax printers by setting options on the General and Send tabs of Fax Properties.

 Related Topics


Overview of fax cover pages

When you send a fax, you can select a cover page to accompany it. A fax printer may provide several cover pages that you can attach to your fax documents. Each fax cover page has fields that display the user information—such as names, addresses and  telephone numbers—you enter when you installed your fax client. This information can be changed in the Fax Client Properties.

Additionally, you can use the Windows NT Fax Cover Page Editor to create  or modify personal cover pages for a fax printer. You can also add existing cover pages and convert Windows 95 cover pages for use as personal cover pages with a Windows NT Fax printer.

A fax printer may not permit personal cover pages. Then, when you compose a fax, only the fax server cover pages will be listed, and you will not be able to send a fax without a cover page.

Click Related Topics to see procedures for changing the information that appears on cover pages and for creating and managing personal cover pages.

 Related Topics


To create a personal cover page

1	Click here  [image]  to display the Cover Page tab of Fax Client Properties.

2	Click New to start the Fax Cover Page Editor and create a cover page.

Notes

If you use a cover page, it should include at least the Sender Name, Sender Fax #, Recipient Name, and Note fields.

You can add only one Note field to a cover page. The Paste command will not function if you try to paste a second Note field on a cover page.

To open the Cover Page Editor, you can also click Start, point at Programs, point at Fax, and then click Cover Page Editor.

For information on how to use Cover Page Editor, click the Help menu, and then click Help Topics.

 Related Topics


To create, add, edit, or delete personal cover pages

1	Click here  [image]  to display the Cover Page tab of Fax Client Properties.

2	Perform any of these procedures:

To edit an existing cover page, first click it in the list, and then click Open.

To create a new cover page, click New.

To add an existing cover page to the list, click Add.

To remove a cover page from the list, click it, and then click Delete.

Notes

Open and New start the Fax Cover Page Editor. For information on how to use Cover Page Editor, click the Help menu, and then click Help Topics.

You can use the Add button to add any cover page that was created with the Cover Page Editor in Windows NT. To add a cover page (with a .cpe extension) created for Windows 95 Fax,  first open and resave it (with a .cov extension) in the Windows NT Cover Page Editor.

You can add only one Note field to a cover page. The Paste command will not function if you try to paste a second Note field on a cover page.

If your cover pages are not listed when you send a fax, then the selected fax printer does not allow personal cover pages.

 Related Topics


To change information that appears on cover pages

1	Click here  [image]  to display the User Info tab of Fax Client Properties.

2	Type the correct information on this form.

Notes

The information shown on this form is used to automatically fill corresponding fields on a cover page.

 Related Topics


To save money on fax transmissions

1	Click here  [image]  to display the General tab of Fax Client Properties.

2	Under Fax Printers, click a fax printer.

3	Under Time to send, click Discount rates.

Notes

This setting applies only to the selected printer.

You can change this default setting when you send a fax.

 Related Topics


To set the default time to send faxes

1	Click here  [image]  to display the General tab of Fax Client Properties.

2	Under Fax Printers, click a fax printer.

3	Under Time to send, click the default time to send faxes.

Notes

This setting applies only to the selected printer.

You can change this default setting when you send a fax.

 Related Topics


To set the default billing code for faxes

1	Click here  [image]  to display the General tab of Fax Client Properties.

2	Under Fax Printers, click a fax printer.

3	In the Billing code box, type the billing code for an account.

Notes

The billing code appears on the fax server in the fax event log for outbound faxes.

This setting applies only to the selected printer.

You can change this default setting when you send a fax.

 Related Topics


To change the default page setup for a fax printer

1	Click here  [image]  to display the General tab of Fax Client Properties.

2	Under Fax Printers, click a fax printer.

3	Under Print Setup, set these page characteristics:

Paper Size

Image Quality

Orientation

Notes

This setting applies only to the selected printer.

When printing a document, you can click Properties in the Print dialog box to change this setting. The Fax Send Utility and some other programs don't allow you to change printer properties.

 Related Topics


To receive faxes at a fax client

If you have a fax client installation, you need to find the policy at your site for receiving faxes through the server. If your fax server is configured to accept incoming faxes, then the files will be available in a designated folder on the server, distributed to your personal folder on the network or on your computer, or sent to your inbox.

Your fax server administrator can provide the information you need to receive faxes through the fax server.

 Related Topics


CWFAX_PR.RTF

Procedures used by both the client and workstation.


To send a fax with the Fax Send Utility

1	Click here  [image]  to start the Fax Send Utility.

2	Follow the instructions.

Notes

To use the dialing properties for your location, first click the location of the fax recipient in the Country box, and then clear the Dial as entered checkbox.

You can also start the utility by clicking Start, pointing at Programs, pointing at Fax, and then clicking Fax Send Utility.

 Related Topics


Unable to find FAXSEND.EXE

You may need to reinstall Microsoft Fax on your computer.

Click here [image] to reinstall Microsoft Fax.


To send a fax from Microsoft Exchange

1	In Microsoft Exchange, click the Compose menu, and then click New Message.

2	For the recipient, choose a fax address.

Notes

This procedure requires that during setup you configured your fax installation to use Microsoft Exchange and that the recipient is entered as a fax address entry in the address book. If not, you can use one of the other methods for sending a fax.

Click Related Topics to change the properties for fax messages sent from Microsoft Exchange.

 Related Topics


To send a fax from a program

In your program, click the File menu and see if it contains a Send command. Then click one of the buttons below.

My program has a Send command.

My program has a Print command, but no Send command.


To send a fax from a program by using the Send command

1	Open the document you want to send.

2	On the File menu, click Send.

3	For the recipient, choose a fax address.

Notes

This procedure requires that during setup you configured your fax installation to use Microsoft Exchange and that the recipient is entered as a fax address entry in the address book. If not, you can fax your document using the Print command.

Click Related Topics to change the properties for messages sent with the Send command.

 Related Topics


To send a fax from a program using the Print command

1	Open the document you want to send.

2	On the File menu, click Print.

3	For the printer Name, click a Microsoft Fax printer.

4	Print the document.

Notes

Click Related Topics to change the printer properties for a document.

 Related Topics


To add a fax recipient to your personal address book

1	In the Microsoft Exchange, click Tools, and then click Address Book.

2	On the File menu, click New Entry.

3	Click Fax Address, and then click OK.

4	Type your recipient's name and correct fax number.

5	In the Country box, click the country.

Notes

If Fax Address is not available as an entry type, then the Microsoft Exchange option was not included in your fax setup. You need to remove and then reinstall fax, and enable the Fax Exchange option.

To avoid dialing 9 for an internal extension, click None - Dial as Entered, which is the first item in Country list.

If a country is selected in Compose New Fax, you can still select the Dial as entered check box to dial Fax # exactly as entered.

 Related Topics


To attach a cover page to a fax message

1	In Microsoft Exchange, compose a message.

2	On the File menu, click Send Options.

3	Make sure that Send Cover Page is checked.

4	Click a cover page in the list.

 Related Topics


To set fax printer properties when printing a document

1	Open the document to fax.

2	On the File menu, click Print.

3	Under Printer, click the fax printer you want to configure

4	Click Properties.

Notes

This overrides the default properties only for the active program while it is running. See Related Topics to set properties for all of your fax messages.

 Related Topics


To set properties for fax messages from Send command

1	In Microsoft Exchange, on the Tools menu, click Services.

2	In the list, click Fax Mail Transport, and then click Properties.

3	Under Fax printers, click a printer.

4	 To include a cover page with Exchange fax messages, select Include coverpage with fax message.

5	To change the font, style, size, or script of the font used for Exchange fax messages, click Set Font.

Tips

This procedure sets properties only for faxes sent in a program with the Send command. For fax messages composed in Exchange, use the Fax Attributes command on the Tools menu.

 Related Topics


To set attributes for fax messages from Exchange

1	In Microsoft Exchange, click the Compose menu, and then click New Message.

2	For the recipient, choose a fax address.

3	On the Tools menu, click Fax Attributes.

4	Under Fax printers, click a printer.

5	 To include a cover page with Exchange fax messages, select Include cover page with fax message, and then click a cover page.

6	To change the dialing location, click a new location in the Dialing Location box.

 Related Topics


To avoid dialing 9 before an internal extension

1	In Compose New Fax or in the Microsoft Exchange Address Book, for Country, click None - Dial as Entered, which is the first item in the list.

2	For Fax #, omit your area or city code, and type only the extension.

Notes

If a country is selected in Compose New Fax, you can still select the Dial as entered check box to dial Fax # exactly as entered.

 Related Topics


Telephony devices provide a way for your computer to dial a phone line. The most common type is a modem connected to a phone line. Other devices enable people to share a pool of modems. Check your modem documentation to make sure it is compatible with telephony.

A fax device for Windows NT fax is a telephony device (for example, internal board) that supports Class 1 fax.


 Use pause characters in a phone number to pause dialing:

,	Pause for a fixed time, typically two seconds.

!	Hookflash (1/2 second on-hook, 1/2 second off-hook).

W	Wait for one second of dial tone.

@	Wait for quiet answer (ringback followed by five seconds of silence).

$	Wait for calling-card prompt ("bong") tone.

?	Ask for input before dialing continues.


Typically specifies an access number that you dial at the beginning of a phone call.


In North America, specifies the first three digits of a local telephone number. For example, if the local number is 555-1234, the prefix is 555.


Telephony devices provide a way for your computer to dial a phone line. The most common type is a modem connected to a phone line. Other devices enable people to share a pool of modems. Check your modem documentation to make sure it is compatible with telephony.


You can use the following characters to specify the rules for dialing calls:

Enter	To specify

0-9	Numbers to be dialed

ABCD	Characters to be dialed (tone dialing only; used for special control on some systems)

E	Dial the country code

F	Dial the area code (city code)

G	Dial the local number

H	Dial the card number

* #	Characters to be dialed (tone dialing only)

T	Subsequent numbers are to be tone dialed

P	Subsequent numbers are to be pulse dialed

,	Pause for a fixed time

!	Flash (1/2 second on-hook, 1/2 second off-hook)

W	Wait for second dial tone

@	Wait for quiet answer (ringback followed by five seconds of silence)

$	Wait for calling-card prompt-tone

?	Suspends dialing until user provides input


No Access	Prevents users from adding the printer.

Print	Allows users to print to a printer.

Manage Documents	Allows users to print; to control document settings; and to pause, resume, restart, and cancel their own documents in the queue.

Full Control	Permits users to manage any document in the queue; to pause, resume, or purge the printer; to change printer properties and permissions; and to delete the printer.


Defines a card number for each calling card and a procedure for using that card for local, long-distance, and international calls. Calling cards are used only with phone numbers entered in international format.

Calling-card numbers can also be used if you need to specify dialing rules that require unconventional procedures. For example, you could set up a calling card if you need to dial an account code after the phone number.


Specifies where you will be when you make the call. The location information is used to determine if a phone number is local, long distance, or international.

Location information is used only for phone numbers entered in international format.


Specifies the phone number in a format that can be dialed from any location or with a calling card.

The international format is:

+CC (AC) NUMBER

where CC is the country code, AC is the area or city code, and NUMBER is the local phone number. Type the plus sign, parentheses, and spaces exactly as shown.

For example, the international format for a number might be:

 +1 (901) 5551234.


Contains exactly the digits you want to dial. This format is often used when you want to call internal extensions or special numbers, such as for an operator, emergency services, or directory assistance.

Calls in this format are dialed exactly as they are shown, regardless of what location you specify. Calling cards cannot be used.

For example, the dialable format for an internal extension might be 2414.


Defines a card number for each calling card and a procedure for using that card for local, long-distance, and international calls. Calling cards are used only with phone numbers entered in international format.

Calling-card numbers can also be used if you need to specify dialing rules that require unconventional procedures. For example, you could set up a calling card if you need to dial an account code after the phone number.