Contents
Outbox Contents

This help file contains a list of all Help topics available for the Outbox.  You can use the scroll bar to see the entries that are not currently visible in the Help window.  For information on how to use Help, press F1 or choose How to Use Help from the Help menu.

Overview	How to Use	Troubleshooting

Menus

File

Message

Settings

Go IntraNet

Help


File

New

Open...

Save

Save As...

Exit


Message

View

Send

Abort

Delete

Change Gateway

Pause Sending Messages

Checked Unmatched Message Files...


Settings

Preferences...

Log...

Toolbar

Smart Buttons

Status Bar

Network Settings


Help

Contents

About Outbox...


How to Use Outbox

Canceling Send message command

Change Gateway

Delaying sending messages

Dialup connection

Error in sending mail

Resending messages

Set time interval for resend

Set time interval for returning mail

Invalid Recipient Recovery


Dialup connection

To use a dialup connection, if you are not connected, select the Pause Sending Messages command from the Messages menu or the button bar.  Any messages sent from other applications will remain in the Outbox, and no attempt will be made to send them to the mail gateway.  After connecting, deselect this command, then the messages will be sent to the gateway.


Overview

Anytime you send a message it first goes to the Outbox and then is delivered to the mail gateway, if defined.  This includes all messages sent using Z-Mail Pro, Tag It, Phone Tag, and messages you mail using Forum and meetings you schedule in NEWTCal.

The Outbox attempts to deliver a message as soon as it receives it.  Messages that remain in the Outbox, past a specified amount of time ( set in Preferences) expire, and mail messages are returned to the sender as undeliverable.

When you minimize the Outbox, a mail truck icon appears. The icon indicates if there is queued mail pending delivery.  The door of the mail truck opens when one or more messages are queued for delivery and closes when empty.

See Also

Opening the Outbox

Setting Preferences

Invalid Recipient Recovery


New

Creates a new configuration template.  Your settings for an Outbox session can be saved to a configuration file which will be loaded when the application is started.

When you choose New, Outbox lets you start with a blank configuration template(file).

To select a new file:

Choose the New command from the File menu.


Open
Open...

Opens an existing configuration file.  Your settings for a session can be saved to a configuration file which will be loaded when Z-Mail Pro is started.

When you choose Open, Outbox lets you load an existing configuration file.

To Open a configuration file:

1.	Choose the Open... command from the File menu.

2.	Select the desired drive, directory and filename.

3.	Choose the OK button.


Save

Saves your Outbox settings to a configuration file which is automatically loaded each time you start Z-Mail Pro.

To do this:

Choose the Save command from the File menu.


Save As
Save As...

Enables you to select the file name, directory, and drive to be used for saving configuration parameters.

To select a new filename:

1.	Choose the Save As... command from the File menu.

2.	Select the drive and directory and then the filename to which you want to save the parameters.

3.	Choose the OK button.


Exit

Exits the Outbox program:

Choose the Exit command from the File menu.


View

Displays a message in the Outbox.  To do this:

Select the message you want to view and choose the View command from the Message menu. The view window displays the date, source address, subject, list of recipients, and the message text.


Send

Immediately sends the desired message   To do this:

Select the message you want to send and choose the Send command from the Message menu.


Abort

Stops a message from being sent, but does not delete it so you can send it at a later time.  To do this:

Select the desired message and choose the Abort command from the Message menu.  The message remains in the Outbox until you manually send or delete it.


Delete

Deletes a message in your Outbox.  To do this:

Select the desired message and choose the Delete command from the Message menu.


Pause Sending Messages

Stops messages in the Outbox from being sent.  This is especially useful if you are using a dialup connection.

For example, immediately after you disconnect select this command and the Outbox will not try to send messages.  Then, when you reconnect you can try to send your messages again by deselecting this command.


Checked Unmatched Message Files
Check Unmatched Message Files...

Manually places the sent messages into the Outbox list.  Use this command when sent messages fail to arrive to the Outbox.

See Also

Invalid Recipients Recovery


Preferences
Preferences...

Allows you to set the following:

•	Retry every: determines how often messages are sent from the Outbox in terms of days, hours, and minutes.

•	Return undelivered mail: determines how long messages will stay in the Outbox before they are returned to your Z-Mail Pro Inbox folder.  Enter values in terms of hours, day, and minutes in the appropriate fields.

•	Default mail gateway: routes all mail messages that are transmitted.  The mail gateway specified in Z-Mail Pro supersedes the mail gateway defined in the Outbox.  However, if no mail gateway is specified in Z-Mail Pro than the mail gateway defaults to the one specified in Outbox.

Normally, the Outbox application attempts to connect to the domain portion of a mail address and transmit the mail to the specified user.  A mail gateway is often used for access to the Internet.  Be sure to specify a mail gateway that is configured to perform as an SMTP relay, because Z-Mail Pro does not support SMTP relay functions.

•	Popup log window on sending: Select this option if you want the Log window to appear every time a message is sent.

•	When an error occurs:

•	Prompt for Action: The Error in sending mail message dialog automatically appears.

•	Retry sending the message later: The message will be resent according to the Retry criteria set above.


Log
Log...

The Log command is used to help you to diagnose client transmission and problems and checks replies for connection errors or destination address errors.

To open the Log Dialog box:

1.	Choose the Log... command from the Settings menu. Choose the required buttons:

•	Start/Stop: Starts logging, or the Stop button to stop logging.

•	Save: Saves the contents of the log window to a specified file.

•	Print: Prints the contents of the log window.

•	Copy: Copies the contents of the log window onto the clipboard.

•	Clear: Clears the log window.

•	Options: Sets if the log file appears in a window or is copied into a file.  When copied to a file, enter the name of the file.

•	Close: Closes the Log... option dialog


Toolbar

Displays or hides the application's toolbar.  The toolbar gives you quick mouse access to several functions.


Smart Buttons

Displays the toolbar icons, including each icon's description.


Status Bar

Allows you to display or hide the application's status bar.  The status bar is displayed at the bottom of the window where it shows messages and provides statistics about the current application.


Contents

Displays the Contents screen of the application's Help system.

While using Help, you can return to the Contents screen by choosing the Contents button in the Help window.


About Outbox
About Outbox...

Choose the Outbox... command from the Help menu for information about this program.

Choose the Copy button to copy the application version information into the Windows Clipboard.  You can then paste this information into any application.

Choose the OK button to continue.


Troubleshooting

If you experience difficulties using the Outbox application, refer to the following items:

•	If you are having trouble sending mail, make sure that the remote system supports the SMTP protocol.

•	If you have trouble sending mail, verify that SMTP is available on the remote host, and you have specified the correct mail gateway address under Network settings.

•	Use the Ping application to verify connectivity to the domain portion of any destination address if Outbox reports a failure to send.


Opening the Outbox

You can manually open and close the Outbox application through its icon.  Or, by choosing the Outbox command under the Services menu in Z-Mail Pro or Forum.


Network Settings

Enter the Login name you use for Z-Mail Pro.


Error in sending mail message

Reports an error while sending a mail message or article. If selected in Preferences the Error in sending mail message dialog appears.  Select one of the following:

Option	Description
Modify the original message and resend	The message opens in the edit window and all fields may be modified.
Change the target mail server and resend	The Change Gateway dialog opens.
Retry later	The message is resent later according to the specification set in Preferences.
Remove the message from the outgoing queue	The message is deleted.
Don’t show this message again	The option you selected is automatically repeated with the next Error in sending a mail message, without this dialog appearing.
This session only	This selection is applied to all mail messages in the Outbox during this session.  This dialog will not appear again during the current session.
See Also

Invalid Recipient Recovery


Change Gateway

Select the message, then choose the Change Gateway command from the Message menu to modify the Gateway used by this mail message.   Enter the appropriate information:

Gateway: The default gateway for this message automatically appears in this field.  Modify as necessary.  The Gateway is written as a fully qualified address, such as mail.somewhere.com, or an IP address.

Apply To: Select the option you require:

•	Selected Messages: Only the gateway for the message or messages selected before choosing the Change Gateway command are modified.

•	All Messages:  The Gateways for all messages in the Outbox are modified.


Invalid Recipients Recovery

Outbox reports invalid recipient errors.  The dialog box shows valid recipients on the left side and invalid recipients on the right side.  A Details button toggles between the list of invalid recipient addresses and a list of the error messages.  Three radio buttons allow you to choose one of three actions.  The options are:

•	Modify the message and resend: This allows you to edit the message, correcting the addresses and resend the message to all recipients.

•	Send to all recipients: You may choose to send the message regardless of some invalid addresses.  In this case you will receive a returned mail message for the invalid recipients.  The valid recipients will see all the addressees, including the invalid recipients.

•	Discard the message: You may discard the message completely.