Contents

The following Help Topics are available:

Dialog Boxes

Custom Paper

Features

Job Control

PostScript Options

Setup

TrueType Fonts

Procedures

Changing Communications Ports

Changing Print Options for a Document

Choosing Resolution Enhancement with Your Application

Creating an Encapsulated PostScript (EPS) File

Downloading the PostScript Header Once per Session

Ensuring that PostScript Files are Portable

Printing Color as Gray

Printing to a Different PostScript Printer

Printing to a File

Sending a PostScript File to a Printer

Sending TrueType Fonts to This Printer As

Setting Up the Driver for Fast Printing

Setting Up the Printer Driver to Create Files for a Remote Printer

Substituting PostScript Fonts for TrueType Fonts

Using Soft Fonts with the Adobe Printer Driver

Using the Error Handler to Troubleshoot Printing Problems

Topics

About Troubleshooting

Copies

Font Controls

ITC Zapf Dingbats Font

Job Timeout

Margins

Match Color Across Printers

Media Type

Memory Configuration

Paper Size

Paper Source

PostScript Header Controls

PostScript Performance Options

Printer Fails to Print

Printer Mode Controls

Printer Stops Printing

Protocol Options

Orientation

Output Format

Resolution Enhancement

Scaling

Send Data in Binary

Send Error Handler with Each Job

Send Full Color Data

Too Many Copies Print

TrueType Substitution Table

Use PostScript Level 2 Features

Using Type Cartridges and Font Disks

Wait Timeout

For Help on Help, Press F1


Changing Print Options for a Document

Most applications let you control basic aspects of printing with a Print dialog box (for example, number of copies, range of pages).  When a printer setting is available in your application's Print dialog box, you should set it with your application.  When a printer setting is not available in your application's Print dialog box, set it with your printer driver through the Control Panel.

NOTE: Changes made to the printer settings with the printer driver apply to all the documents you print and remain in effect until you change them.  If you change a print option for a single document, remember to change the setting back to its original value before printing other documents.

To change print options with your application:

Through the Print command:

1 Choose Print from the File menu.

2 Make changes to the print options, if necessary.  Choose the Setup and Options buttons for more choices.

3 Choose OK to print your document.

Through the Print Setup command:

1	Choose Print Setup from the File menu.

2	Select the desired printer in the Printer list.

3	Choose Setup.

4	Make changes to the print options, if necessary.  Choose the buttons at the bottom of the screen for more options.

5	Choose OK to close the Setup dialog box, then choose OK to close the Print Setup dialog box.

To change print options with the printer driver:

1	Choose the Printers icon from the Control Panel.

2	Select the desired printer in the Installed Printers list.  (Double-clicking on the desired printer chooses it as the default printer so that when you open your application, this is the printer driver you will be using.)

3	Choose Setup.

4	Make changes to the print options, if necessary.  Choose the buttons at the bottom of the screen for more options.

5	Choose OK to close the Setup dialog box, choose Close to close the Printers dialog box, then press Alt+F4 to close the Control Panel and return to the Program Manager.

Related Topics

Setup dialog box

Features dialog box

PostScript Options dialog box

Job Control dialog box

TrueType Fonts dialog box

Custom Paper dialog box


Setting Up the Driver for Fast Printing

Select these options to minimize the time it takes to print a document.  Find these options in the Setup dialog box.

PostScript Options dialog box options

Use PostScript Level 2 Features.	You must have a PostScript Level 2 printer to select this option.  When printing a file or creating an Encapsulated PostScript (EPS) file to be printed on another printer, make sure that that printer supports PostScript Level 2.

Send Data in Binary.  Binary communication is faster than ASCII communication.  Your printer automatically receives data in binary mode so this option is dimmed and not available for selection.

Optimize for Speed.  Selecting this option reduces printing time, but can cause problems with some network spoolers.  Also, this option may cause complicated print jobs to use more printer memory. Avoid using this option when printing to file that will be printed on a different printer.

Job Control dialog box options

Send Error Handler With Each Job.  Deselect this option as sending the Error Handler takes time.

PostScript Header (Download Each Job).  Download the header just once when you first turn on your computer.

TrueType Fonts dialog box options

Substitute PostScript Fonts for TrueType Fonts on This Printer.  Select this option and choose the Use Defaults button.  Substituting the default PostScript fonts for TrueType fonts is much faster than downloading TrueType fonts as Type 42, synthetic Type 1, or synthetic Type 3 fonts.

Font Downloader dialog box options

Manually download soft fonts with the Font Downloader.  Select the desired font in the Fonts Available box, then choose Download.

Related Topics

Downloading the PostScript Header Once per Session

Substituting PostScript Fonts for TrueType Fonts


Substituting PostScript Fonts for TrueType Fonts

Select this option to tell the printer driver to substitute PostScript fonts for TrueType fonts.  For example, Helvetica is normally used for Arial, and Times is normally used for Times New Roman.

The PostScript fonts available to a PostScript printer include:

•	The fonts resident in the printer's ROM.

•	The fonts in any device attached to the printer, such as a font cartridge, a hard disk, or a CD-ROM.

•	All Type 1 fonts you have installed with Adobe Type Manager (ATM).

You can make all substitution changes in the TrueType Substitution Table, located In the bottom half of the dialog box.  Listed in the left side of the table are the TrueType fonts installed in your system.  Listed in the right side of the table are the PostScript fonts available for substitution (a list box displays the selections). You can substitute any PostScript font available to the printer for any TrueType font.

You do not have to substitute PostScript fonts for all TrueType fonts.  For example, if you want to select a Type 1 font for only one TrueType font, first select Type 1 in the Send TrueType to This Printer As list box (when you change a selection, the TrueType Substitution Table changes to reflect the new setting).  Then, select the Send As Type 1 option as substitution for your desired TrueType font.

To substitute a PostScript font for a TrueType font with your application:

1	From the Setup dialog box, choose TrueType Fonts.

2	Select the Substitute PostScript Fonts for TrueType Fonts on This Printer option.

3	In the left side of the TrueType Substitution Table, find the TrueType font you wish to substitute.

4  In the right side of the table, directly across from the TrueType font, open the drop-down list box and select the desired PostScript font.

5	Repeat steps 3 and 4 for every TrueType font you want to substitute.

6	Choose OK to close the TrueType Fonts dialog box, choose OK to close the Setup dialog box, then choose OK to close the Print Setup dialog box.

The Send As substitution option

When you open the font substitution list box for a TrueType font, a Send As option appears at the top of the list. Selecting this option tells the printer driver to send the type of font specified with the Send TrueType Fonts to This Printer As option.

Restoring the default substitutions

To restore the default PostScript font for TrueType font substitutions, choose Use Defaults, next to the TrueType Substitution Table. See TrueType Substitution Table for a list of the default substitutions.

Related Topics

TrueType Fonts dialog box

Send TrueType Fonts to This Printer As


Send TrueType Fonts to This Printer As Drop-down List Box
Send TrueType Fonts to This Printer As

You can tell the printer driver how to print TrueType fonts for which you have not substituted a PostScript font. Whether this option applies to all TrueType fonts or just those you select in the TrueType Substitution Table depends on the setting for the Substitute PostScript Fonts for TrueType Fonts on This Printer option.

When the Substitute PostScript Fonts for TrueType Fonts on This Printer option is deselected, the value in the Send TrueType Fonts to This Printer As box specifies the kind of PostScript font synthesized for all TrueType fonts.

When the Substitute PostScript Fonts for TrueType Fonts on This Printer option is selected, the Send TrueType Fonts to This Printer As box specifies the kind of PostScript font synthesized for only those TrueType fonts assigned the Send As option in the TrueType Substitution Table.

Select one of the following options:

Type 1. The printer driver uses Type1 outline fonts to create TrueType fonts.

Type 3. The printer driver uses Type 3 bitmapped fonts to create TrueType fonts.

Type 42. The printer driver packages TrueType fonts as Type 42 fonts and sends the Type 42 fonts to the printer.  This option is available only for printers that can support Type 42 fonts.

Don't Send. The printer driver neither substitutes an available PostScript font nor synthesizes a PostScript font for TrueType fonts. Instead, the driver relies on the printer or network spooler to supply the TrueType fonts. When a TrueType font is not available, the default printer font is used (usually Courier).

Make these changes with the printer driver:

To select options for all TrueType fonts:

1  Choose the Printers icon from the Control Panel.

2  Choose Setup.

3  Choose TrueType Fonts.

4	Deselect the Substitute PostScript Fonts for TrueType Fonts on This Printer option.

5	Make your selection from the Send TrueType Fonts to This Printer As list box.

6  Choose OK to close the TrueType Fonts dialog box, choose OK to close the Setup dialog box, choose Close to close the Printers dialog box, then press Alt+F4 to close the Control Panel and return to the Program Manager.

To select options for selected TrueType fonts:

1	Follow instructions 1, 2, and 3 above.

2  Select the Substitute PostScript Fonts for TrueType Fonts on This Printer option.

3	Make your selection from the Send TrueType Fonts to This Printer As list box.

4	Select your choice for individual TrueType fonts in the right side of the TrueType Substitution Table.

5  Choose OK to close the TrueType Fonts dialog box, choose OK to close the Setup dialog box, choose Close to close the Printers dialog box, then press Alt+F4 to close the Control Panel and return to the Program Manager.

Related Topics

Substituting PostScript Fonts for TrueType Fonts

TrueType Substitution Table


TrueType Substitution Table

The TrueType Substitution Table shows which PostScript font can be substituted for each TrueType font.

All the TrueType fonts in the system are listed in the left side of the table. The table scrolls when your system has more than five TrueType fonts installed.

PostScript fonts that can be substituted for TrueType fonts are listed in the right side of the table, directly across from the TrueType font. The list box for each TrueType font shows all the PostScript fonts available to the printer.

Each list box also includes a Send As option (Type 1, 3, 42, or Don't Send). Selecting the Send As option instructs the printer driver to use the option selected with the Send TrueType Fonts to This Printer As box for the TrueType font.

You can tell the driver to restore PostScript fonts to TrueType fonts by selecting the Use Default button.

The standard substitutions are:

TrueType Font	Substituted PostScript Font

Arial	Helvetica
Arial Narrow	Helvetica-Narrow
Book Antiqua	Palatino
Bookman Old Style	Bookman
Century Gothic	AvantGarde
Century Schoolbook	NewCenturySchlbk
Courier New	Courier
Monotype Corsiva	ZapfChancery
Monotype Sorts	ZapfDingbats
Symbol	Symbol
Times New Roman	Times

For all other TrueType fonts (including Wingdings), the printer driver uses the currently selected Send As option.

Related Topics

Substituting PostScript Fonts for TrueType Fonts

Send TrueType Fonts to This Printer As


Printing to a File

As an alternative to printing your document to your printer, you can save a PostScript language description of your document as a disk file.  You can use PostScript language descriptions of your documents for creating archives and for printing documents on remote printers (such as printers at a service bureau).

NOTE:  If you are creating a PostScript file that will be printed on a remote printer, make sure  that the remote printer has all the soft fonts used in your documents.  The printer driver does not include soft fonts in documents printed to a file.

Before you print to a file, read the instructions in Ensuring that PostScript Files are Portable to make sure certain document portability options in the dialog boxes are selected or deselected correctly.

Printing to a file is a two-step process; first you must set up the printer driver to print to a file, then you must tell your application the name of the file you want to print.

To print to a file with your printer driver:

1	Choose the Printers icon from the Control Panel window.

2	Choose Connect.

3	Select FILE in the Ports list, then choose OK.

4	In the Setup dialog box, change print options, if necessary.

5  Choose OK to return to the Printers dialog box.

6  In the Installed Printers list, double-click Printer on FILE to set it as the default printer.

7  Choose Close to close the Printers dialog box, then press Alt+F4 to close the Control Panel and return to the Program Manager.

NOTE:   Until you change your printer setup from FILE back to printer, every time you choose the Print command you will print to a file.

To print to a file with your application:

1	Open the document for which you want to create a PostScript file.

2	Choose Print from the File menu.

3  Select Print to File, then choose OK.  A dialog box appears asking you to name the PostScript file.

4	Type the path and filename of the file you want to create.  If you don't enter a path name, the file will be created in your Windows directory.

5	Choose OK to print to your file and return to your application.

Related Topics

Sending a PostScript File to a Printer


Setting Up the Driver to Create Files for a Remote Printer
Setting Up the Printer Driver to Create Files for a Remote Printer

If you frequently create PostScript files for a remote printer, you can save time by creating a permanent printer setup for the remote printer.

To create a permanent printer setup for a remote printer with the printer driver:

1	Install the printer driver for the remote printer.

2  Choose the Printers icon from the Control Panel window.

3	In the Printers dialog box, in the Installed Printers list, highlight the desired printer name.

4  Choose Connect.

5	Select FILE in the Ports list, then choose OK.

6	Choose Setup.

7	Change the printer settings to match the settings of the remote printer, if necessary.

8	Choose OK to close the Setup dialog box, choose Close to close the Printers dialog box, then press Alt+F4 to close the Control Panel and return to the Program Manager.

To print to a file with the permanent print-to-file setup with your application:

1	Open the document for which you want to create a PostScript file.

2	Choose Print Setup from the File menu.

3	In the Printers list, highlight the desired printer name.

4  Choose OK.

5	Choose Print from the File menu.

6  Select Print to File.

7	Choose OK. A dialog box appears asking you to name the PostScript file.

8	Type the path and filename of the file you want to create. If you don't enter a path name, the file will be created in your Windows directory.

9	Choose OK to print to your file and return to your application.

NOTE:  Remember to reselect the printer you normally use after you finish creating PostScript files.

Related Topics

Ensuring that PostScript Files are Portable

Sending a PostScript File to a Printer


Sending a PostScript File to a Printer

After you have printed your document to a file you can use either of two methods to download it to a printer connected to your computer:

•	Send the file through the Font Downloader.

•	Use the DOS COPY command to copy the file to the port to which the printer is attached

To download a file through the Font Downloader with the printer driver:

1  Choose the Printers icon in the Control Panel

2  Choose Setup.

3  Choose Font Downloader.

4  Choose Other.

5  Select Download PostScript File, then choose OK.

6  Type in the name of the file you wish to download, then choose Open.

7  Choose Exit to close the Font Downloader dialog box, choose OK to close the Setup dialog box, choose Close to close the Printers dialog box, then press Alt+F4 to close the Control Panel and return to the Program Manager.

To download a file with the DOS COPY command:

1	At the MS DOS prompt, change to the directory containing the PostScript file.

2	If you are sending the file to a printer that does not support binary communication, enter:

>COPY psfile LPT1:

where psfile stands for the name of the PostScript file and LPT1: is an example of a printer port. Use COM1: if your printer is connected to COM1:, LPT2: if your printer is connected to LPT2:, and so on.

If you are sending the file to a printer that does support binary communication, enter:

>COPY psfile /b   LPT1:

The /b parameter indicates the file contains binary data.

Related Topics

Ensuring that PostScript Files are Portable

Printing to a File

Wait Timeout


Creating an Encapsulated PostScript File
Creating an Encapsulated PostScript (EPS) File

You can create Encapsulated PostScript (EPS) files of graphic images in one application and place them in documents of another application.  Refer to your software manuals to see if your application supports EPS files.

It is best to use your application to create EPS files, but if your application doesn't support creating these files, you can use your printer driver to create them.  The EPS files created by your printer driver do not include on-screen preview images.  Instead, when placed in a document, images appear as blank spaces, as black boxes, or as boxes with X's.

NOTE:  If you are creating an EPS file that will be printed on a remote printer (such as at a service bureau), make sure that the remote printer has all the soft fonts used in your graphic image.  The printer driver does not include soft fonts in an EPS file.

To create an EPS file with your printer driver:

1	Choose the Printers icon from the Control Panel.

2	Choose Connect.

3	Select FILE in the Ports list, then choose OK.

4	Choose Setup.

5	Select Encapsulated PostScript in the Output Format list box.

6	Make changes to print options, if necessary, then choose OK.

7	In the Installed Printers list, double-click Printer on FILE to set it as the default printer.

8	Choose Close to close the Printers dialog box, then press Alt+F4 to close the Control Panel and return to the Program Manager.

NOTE:  Until you change your printer setup from FILE back to a printer, every time you choose the Print command you will print to a file.

To create an EPS file with your application:

1	Open the document containing the artwork for which you want to create an EPS file.

2	Choose Print from the File menu.

3	Choose OK.  A dialog box appears asking you to name the EPS file.

4	Type the path and filename of the file you want to create. If you don't enter a path name, the file will be created in your Windows directory.

5	Choose OK to return to print the file and return to your application.

Related Topics

Ensuring that PostScript Files are Portable

Sending a PostScript File to a Printer


Ensuring that PostScript Files are Portable

When you create a PostScript file which will be printed on a different printer, or when you create an Encapsulated PostScript (EPS) file to move artwork from one application to another, make sure that all printer settings are selected correctly.  Incorrectly set printer settings can prevent the file from printing.  (A PostScript file that prints successfully on different printers is called a portable PostScript file.)

NOTE:  The driver does not include soft fonts when it prints to a PostScript or EPS file.  If you create a PostScript or EPS file that will be printed on a remote printer, make sure the remote printer has all the soft fonts used in the document or graphic image.

The following options affect portability:

PostScript Options dialog box options

Use PostScript Level 2 Features.  Deselect this option to ensure your file can print on a Level 1 printer.  When selected, the PostScript file will print only on printers that support Level 2.

Send Data in Binary.  Your printer automatically receives data in binary mode so this option is dimmed and not available for selection.

Optimize for Portability.  Select this option to ensure that each PostScript page description is independent of all other pages in a document.  Independent page descriptions help files print successfully on network printers as well as remote printers.

Protocol Options (None).  Select None if you are sending the file to a printer that has an AppleTalk connection.  Select Default if you are sending the file to a printer that has a serial or parallel connection or across any network except AppleTalk.

Job Control dialog box option

PostScript Header (Download Each Job).  Select the Download with Each Job option to ensure that your document can print on any PostScript printer attached to any kind of computer.

Related Topics

Printing to a File

Creating an Encapsulated PostScript (EPS) File

Use PostScript Level 2 Features

PostScript Performance Options

Protocol Options

Sending a File to a PostScript Printer


Using Soft Fonts with the Adobe Printer Driver

You can increase the variety of fonts in your documents by using soft fonts. Soft fonts can be purchased from Adobe Systems and from other Type 1 font vendors. The printer driver automatically sends (downloads) soft fonts to your printer when they are used in a document you print.

NOTE:  If you use the same soft font in all of your documents, you can save printing time by manually downloading the font using the Font Downloader supplied with the printer driver.   (Select the Font Downloader button in the Setup dialog box, select the desired font in the Fonts Available box, then choose Download.)

Related Topics

Courier Prints for Other Font


Using Type Cartridges and Font Disks

You can increase the number of fonts available for your documents with a font disk or a type cartridge. (Not all printers support font disks and type cartridges. Check your printer documentation to see if you can use a font disk or type cartridge with your printer.)

To use a type cartridge or font disk with the printer driver, you must install the cartridge or disk with the Font Downloader supplied with the printer driver. (Refer to the online help in the Font Downloader dialog box for step-by-step instructions about using a font disk or type cartridge with the printer driver.)


Printing to a Different PostScript Printer

The printer driver can support two or more PostScript printers connected to the same computer, but only one at a time.

To change PostScript printers with your printer driver:

1	Choose the Printers icon from the Control Panel window

2  In the Installed Printers list, double-click on the desired printer to set it as the default printer.

3	Choose Connect.

4	Select the printer port you want to use, then choose OK.

5	Choose Setup.

6	Make changes to print options, if necessary.

7	Choose OK to close the Setup dialog box, choose Close to close the Printers dialog box, then press Alt+F4 to close the Control Panel and return to the Program Manager.


Downloading the PostScript Header Once per Session

If your PostScript printer is connected directly to your computer, you can save printing time by downloading the PostScript header just once every time you turn on your printer.

NOTE:  Avoid using this procedure with a network or shared printer.  You must download the PostScript header with every document you print to a network printer or documents won't print correctly.

You can download the PostScript header using either of these two methods:

•	Manually download the header.

• Print the header to a PostScript file and use your AUTOEXEC.BAT file to copy the header to your printer when you turn on your computer. (If you turn off or reset your printer after downloading the header using your AUTOEXEC.BAT file, the header will be lost, even if your computer is still running.  After your printer is turned on, you will have to download the header again.)

To download the header with the printer driver:

1	Choose the Printers icon from the Control Panel window.

2	Choose Setup.

3	Choose Job Control.

4	Choose Download.  A dialog box appears asking you if it is OK to download the header.  Choose OK.

5  The driver downloads the header to your printer and selects the Already Downloaded option.   When you print your document, you will be asked to enter a path and filename for the header file.  If you don't enter a path name, the header file will be created in your Windows directory.

6	Choose OK to close the Job Control dialog box, choose OK to close the Setup dialog box, choose Close to close the Printers dialog box, then choose Alt+F4 to close the Control Panel and return to the Program Manager.

To create a header file and set up your AUTOEXEC.BAT file with the printer driver:

1	Choose the Printers icon from the Control Panel window.

2	Choose Connect.

3  Select FILE in the Ports list, then choose OK.

4  Choose Setup.

5	Choose Job Control.

6	Choose Download.  A dialog box appears asking you if it is OK to download the header.  Choose OK.

7  The driver downloads the header to your printer and selects the Already Downloaded option.   When you print your document, you will be asked to enter a path and filename for the header file.  If you don't enter a path name, the header file will be created in your Windows directory.

8	Choose OK to close Job Control dialog box, then choose OK to close the Setup dialog box.

9  In the Printers dialog box, choose Connect.

10	In the Ports list, select the port to which your printer is connected, then choose OK

11	Choose Close to close the Printers dialog box, then choose Alt+F4 to close the Control Panel and return to the Program Manager.

12	Add a COPY command to your AUTOEXEC.BAT file that copies the header file to the port to which your printer is attached. (Refer to your DOS documentation for information about the COPY command and AUTOEXEC.BAT.)

Related Topics

PostScript Header Controls


Changing Communications Ports

Use this procedure to tell your printer driver that you have changed your printer to a new communications port (for example, LPT2, COM3).

To change a printer's communication port with the printer driver:

1  Make sure your printer has been correctly connected to the  new communications port.

2	Choose the Printers icon from the Control Panel window.

3	In the Installed Printers list box, double-click on the desired printer to set it as the default printer.

4  Choose Connect.

5	In the Ports list box, select the port to which you moved your printer, then choose OK.

6	Choose Close to close the Printers dialog box, then choose Alt+F4 to close the Control Panel and return to the Program Manager.


Using the Error Handler to Troubleshoot Printing Problems

The PostScript Error Handler monitors your printer's operation.  If you are experiencing printing problems, the Error Handler can be an effective tool in helping to diagnose the problems.

Normally, when your printer encounters an error, it stops printing without indicating what caused the problem.  All you know is that a problem occurred on the page following the last page printed.

But when you send the Error Handler to your printer, it prints the part of the page that doesn't contain the error, then it prints a page containing an error number which identifies the error.  Reporting that number to a support person can help that person solve your printing problems.

To send the Error Handler to your printer with the printer driver:

1	Choose the Printers icon from the Control Panel window.

2  In the Installed Printers list, make sure that you have the desired printer selected.

3	Choose Setup.

4	Choose Job Control.

5	Select the Send Error Handler with Each Job option.

6	Choose OK to close the Job Control dialog box, choose OK to close the Setup dialog box, choose Close to close the Printers dialog box, then choose Alt+F4 to close the Control Panel and return to the Program Manager.

After you diagnose your printing problem, deselect the Send Error Handler with Each Job option.

Related Topics

About Troubleshooting

Send Error Handler with Each Job


Setup dialog box

Use this dialog box to

•	Change print options

--	Output Format (PostScript or Encapsulated PostScript)

--	Paper Source (paper tray, manual feed, etc.)

--	Paper Size (letter, legal, etc.)

--	Orientation (portrait, landscape, and rotated landscape)

--	Scaling (percentage enlargement or reduction)

--	Copies (number of, printed)

•	Display the Features dialog box with the Features button. (The Features button appears only with printers that support additional printer features.)

•	Display the PostScript Options dialog box with the PS Options button.

•	Display the Job Control dialog box with the Job Control button.

•	Start the Font Downloader with the Font Downloader button (select the Help button in the Font Downloader dialog box for information about the Font Downloader).

•	Display the TrueType Fonts dialog box with the TrueType Fonts button.

•	Display the Custom Paper dialog box with the Custom Paper button. (The Custom Paper button appears only with printers that support custom paper sizes.)

Unlike print options you select with an application's Print dialog box, which apply to a single document, many print options you select with the Setup dialog apply to all documents. If you use the Setup dialog box to change these options for a single document, you must return to the Setup dialog box to restore them to their normal settings before printing other documents.

Related Topics

Changing Print Options for a Document

Creating an Encapsulated PostScript (EPS) File

Features dialog box

PostScript Options dialog box

Job Control dialog box

TrueType Fonts dialog box

Custom Paper dialog box


Output Format drop-down list box
Output Format

This box shows the current output format, either PostScript or Encapsulated PostScript.

PostScript	     The printer driver creates a PostScript language description of your document to send to your printer. Use this option for normal printing.

Encapsulated PostScript	The printer driver creates an Encapsulated PostScript (EPS) file suitable for placing in the documents of other applications.  Select this option only when printing to a file that you plan to place in a document.

You cannot print to a printer when the EPS option is selected.

Related Topics

Creating an Encapsulated PostScript (EPS) File

Ensuring that PostScript Files are Portable


Paper Source drop-down list box
Paper Source

The Paper Source box sets the default paper input tray or option.

The following sources and options will appear:

Auto Select
Front Tray
Rear Tray
Manual Feed

Make sure that the currently selected paper size matches the paper you have loaded in the selected paper source.  The Front Tray and Manual Feed accepts all paper sizes.  The Rear Tray accepts only Letter, A4, and Executive paper.  The Rear Tray and Manual Feed can only be used when the Rear Feed Unit is installed.

If you install an optional paper tray or a Rear Feed Unit, you must select it in the Features dialog box before the trays will appear in the Paper Source list. (Choose the Features button in the Setup dialog box.)

Related Topic

Paper Size

Features dialog box


Paper Size drop-down list box
Paper Size

This box shows the currently selected paper size.

Make sure that the selected paper size matches the paper you have loaded in the selected paper source.

If your printer supports custom paper sizes, a Custom Paper option appears in the list and a Custom Paper button appears at the bottom of the dialog box.  If you want to print a non-standard paper size, choose Custom Paper in the list, then choose the Custom Paper button to enter the width and height dimensions of the paper.

Related Topics

Paper Source

Custom Paper dialog box


Page Orientation option buttons
Orientation

Page orientation refers to the direction of print on the page, either vertical or horizontal.

Portrait	The page is taller than it is wide when you view the printed document upright.

Landscape	The page is wider than it is tall when you view the printed document upright.

Rotated Landscape  The page is completely turned 180 degrees the other direction (upside-	down) from Landscape orientation.

NOTE:  Not all applications support the Rotated Landscape option.

Related Topic

Custom Paper dialog box


Scaling (Percentage) text box
Scaling

The Scaling text box shows the enlargement or reduction percentage of your document. A value of 100% means no enlargement or reduction. A value of 50% reduces the printable image to half its normal size, where a value of 200% doubles the size of the image. You can scale the image of a document from 10% to 400%.

The print image begins in the top-left corner of the page, so if you enlarge an image beyond a size that will fit on a single page, only the upper-left part of the image will be printed.

NOTE:  Some Windows applications include a Scaling option, typically listed in the Print dialog box. We recommend setting the Scaling values in your application, rather than with the printer driver (through the Control Panel, in the Setup dialog box). Avoid setting a Scaling value with both the application and printer driver; setting a value in both places may produce unexpected results.

The scale setting in most application Print dialog boxes will reset back to 100% each time you print.  The scale setting value you set in the printer driver; however, remains in effect until you change it.


Copies text box
Copies

This text box shows the number of copies to print. You can print from 1 to 999 copies.

You can usually set the number of copies to print with either your application's Print dialog box or with the printer driver (through the Control Panel, in the Setup dialog box).

NOTE:  Select the number of copies with either your application (Print dialog box) or the printer driver (through the Control Panel, in the Setup dialog box). Specifying a number of copies in both dialog boxes may cause the settings to combine in unexpected ways.

Some applications print collated copies. Setting the number of copies with the printer driver produces uncollated copies. Printing uncollated copies is faster than printing collated copies.

Unlike the Copies setting in most application Print dialog boxes (which reset to 1 each time you print), the number of copies you set with the printer driver remains in effect until you change it.

Collated copies	Copies are printed as complete documents.  For example, if you specify five copies, the application prints pages 1 through 5, then it prints pages 1 through 5 again, and so on.

Uncollated copies	Copies print one page number at a time.  For exmple, if you specify five copies of a 5-page document, the printer driver prints five page 1's, five page 2's, five page 3's, and so on.


Optional Printer Feature dialog box
Features dialog box

Use this dialog box to select extra or optional printer features.

NOTE:  Your printer may not support all features listed below.

Feature names are listed on the left of the dialog box; feature options appear in the boxes on the right. Click the arrow to the right of a features option box to display the options for the feature.

If you install an optional paper tray, you must select the tray in the Features dialog box before it will appear in the Paper Source list.

Some of the features your printer may support are:

--	Duplex

--	EconoMode

--	Resolution Enhancement

--	Optional Lower Tray

--	Optional Envelope Feeder

--	Optional Duplex Unit

--	Memory Configuration

--	Media Type

--	Print Quality

--	Print Color as Gray

--	Application Halftoning

--	Color Control

--	Halftoning

--	Pantone

--	Optional Rear Feed Unit

--	Output Bin

--	Resolution

--	Page Protection

NOTE:  Print Color as Gray is found under Color Control for HP Color LaserJet printers.


Duplex text box
Duplex

Duplex printing is printing on both sides of the paper.  This feature is not available on HP Color LaserJet printers.  You can print in duplex mode from any paper tray or from manual feed, as well as select Portrait, Landscape, or Rotated Landscape orientation.

The printer default for duplex is Off.  If you don't have a duplex unit installed, Off is the only selection available.

If you are going to bind a document together (for example, join pages with staples, glue, or stitches) or put a document in a folder, you need to determine which edge of the paper to bind.  A Long-edge document is joined along the length, or the longest side, of the paper.  A Short-edge document is joined along the width, or the shortest side, of the paper.  When you select the binding method, your printer will auomatically adjust the page margins for that method.

Here are some examples of Long-edge and Short-edge binding:

Long-edge binding in Portrait orientation:  This is the most conventional binding setup.  Most books are printed this way with every printed page facing right-side-up.  A PostScript term for Long-edge binding is "no tumble."

Short-edge binding in Portrait orientation:  Calendars are representative of this binding setup.  If you choose this option, every other printed page will be upside-down.  A PostScript term for Short-edge binding is "tumble."

Long-edge binding in Landscape orientation:  Accounting, spreadsheet, and data processing applications use this kind of binding.  With this setup, every other printed page will be upside-down, allowing you to flip through the pages (much like flipping pages on a clipboard).

Short-edge binding in Landscape orientation:  This is another method used in book binding.  Each printed page will be right-side-up, bound along the short-edge of the page.

To choose Duplex with your application:

1  Choose Print Setup from the File menu.

2  Choose Setup.

3  Choose Features.

4  In the Duplex list box, in the right side of the dialog box, select either Long-edge or Short-edge binding.  If Long-edge or Short-edge binding does not appear in the list, you have not told your printer driver that the Optional Duplex Unit has been installed in your printer.  You must select Installed in the list box for the Optional Duplex Unit feature.

Also, you must select 10 MB or more Total RAM in the list box for the Memory Configuration feature.

5  Choose OK to close the Features dialog box, choose OK to close the Setup dialog box, then choose OK to close the Print Setup dialog box and return to your application.


EconoMode text box
EconoMode

Printing in EconoMode will help you conserve toner.  This feature is not available on HP Color LaserJet printers.  In EconoMode, your printer uses less toner to print your document and you can lower your cost-per-page by 50%.  Use EconoMode when you want to print drafts, proofs, and internal correspondence.  Your documents are still readable and the speed of your printer is not reduced or increased.

The setting, Printer Default, is the setting to which your printer is currently set.  This setting may or may not be the manufacturer's recommended setting, as it may have been changed on the printer's control panel or with a utility.

To choose EconoMode with your application:

1  Choose Print Setup from the File menu.

2  Choose Setup.

3  Choose Features.

4  In the EconoMode list box, in the right side of the dialog box, select Printer Default, Off or On.

5  Choose OK to close the Features dialog box, choose OK to close the Setup dialog box, then choose OK to close the Print Setup dialog box and return to your application.


Resolution Enhancement text box
Resolution Enhancement

Resolution Enhancement (REt) smooths out the jagged edges of printed characters and graphics to give you increased print quality.  If the REt setting is too dark, a sloping line appears to bulge at transition points.  If the REt setting is too light, a sloping line or rounded character appears to have jagged edges. We recommend a Resolution Enhancement setting of Medium.

The setting, Printer Default, is the setting to which your printer is currently set .  This setting may or may not be the manufacturer's recommended setting, as it may have been changed on the printer's control panel or with a utility.

To choose Resolution Enhancement with your application:

1  Choose Print Setup from the File menu.

2  Choose Setup.

3  Choose Features.

4  In the Resolution Enhancement list box, in the right side of the dialog box, select Printer Default, Off, Light, Medium, or Dark.

5  Choose OK to close the Features dialog box, choose OK to close the Setup dialog box, then choose OK to close the Print Setup dialog box and return to your application.


Optional Lower Tray text box
Optional Lower Tray

You can purchase an optional 500-sheet Lower Tray (sometimes called Lower Cassette) for your printer, except for HP Color LaserJet printers.  This tray adjusts to legal, letter, A4, and executive paper sizes.

If you install the paper tray, you must choose it in the Features dialog box before it will appear in the Paper Source list.

To choose the Optional Lower Tray with your application:

1  Choose Print Setup from the File menu.

2  Choose Setup.

3  Choose Features.

4  In the Optional Lower Tray list box, in the right side of the dialog box, select Installed if you have installed the tray.

5  Choose OK to close the Features dialog box, choose OK to close the Setup dialog box, then choose OK to close the Print Setup dialog box and return to your application.


Optional Envelope Feeder text box
Optional Envelope Feeder

You can purchase an Optional Envelope Feeder for your printer, except for HP Color LaserJet printers.

For the Envelope Feeder to appear in the Paper Source list, first you must select an envelope in the Paper Size list.

To choose the Optional Envelope Feeder with your application:

1  Choose Print Setup from the File menu.

2  Choose Setup.

3  Choose Features.

4  In the Optional Envelope Feeder list box, in the right side of the dialog box, select Installed if you have installed the feeder.

5  Choose OK to close the Features dialog box, choose OK to close the Setup dialog box, then choose OK to close the Print Setup dialog box and return to your application.


Optional Duplex Unit text box
Optional Duplex Unit

You can purchase an Optional Duplex Unit for your printer, except for HP Color LaserJet printers.  This unit will allow you to print on both sides of your paper.

To choose the Optional Duplex Unit with your application:

1  Choose Print Setup from the File menu.

2  Choose Setup.

3  Choose Features.

4  In the Optional Duplex Unit list box, in the right side of the dialog box, select Installed if you have installed the tray.

5  Choose OK to close the Features dialog box, choose OK to close the Setup dialog box, then choose OK to close the Print Setup dialog box and return to your application.


Memory Configuration text box
Memory Configuration

This feature only applies to users who have a duplex unit installed in their printer and are printing in 600 dots-per-inch (dpi) mode.

NOTE:  Your printer may have a duplex unit installed but not support this feature.

To use duplex in 600 dpi mode requires at least 10 megabytes of memory.  Your printer driver cannot sense printer memory; consequently, you need to tell it how much memory you have installed in your printer. The only way to do this is through the Memory Configuration option.

If you have less than 10 megabytes of memory installed in your printer and are using duplex in 600 dpi mode:

•	Your printer will automatically print your document in 300 dpi mode,

•	Your document may not print completely, or

•	The edges of your Legal document may be clipped or cut-off.

To choose Memory Configuration with your application:

1  Choose Print Setup from the File menu.

2  Choose Setup.

3  Choose Features.

4  In the Memory Configuration list box, in the right side of the dialog box, select 10 MB or more Total RAM if you have installed the duplex unit and are printing in 600 dpi mode.

5  Make sure you have selected Installed in the list box for the Optional Duplex Unit.  If this option isn't selected, it will not appear in the Paper Source list in the Setup dialog box.

6  Choose OK to close the Features dialog box, choose OK to close the Setup dialog box, then choose OK to close the Print Setup dialog box and return to your application.

NOTE:  You may need more than 10 megabytes of printer memory if you are printing complex documents, a lot of graphics or fonts, or complicated Legal documents.


Media Type text box
Media Type

This option allows you to select the media type on which you will be printing:  Plain Paper, HP Special Paper, HP Glossy, or HP Transparency.  Not all types are supported in all printers.

To choose Media Type with your application:

1  Choose Print Setup from the File menu.

2  Choose Setup.

3  Choose Features.

4  In the Media Type list box, in the right side of the dialog box, select Plain Paper, HP Special Paper, HP Glossy, or HP Transparency.

5  Choose OK to close the Features dialog box, choose OK to close the Setup dialog box, then choose OK to close the Print Setup dialog box and return to your application.


Print Quality text box
Print Quality

This option allows you to select Print Quality settings:

High Quality	Use this setting when you want vivid color and crisp looking text and graphics for your document, for example, reports, presentations, and overhead transparancies.

Normal	This setting works well for most print jobs.

Fast	Use this setting when you want to print text-only or draft copies.

This feature is not available on HP Color LaserJet printers.

To choose Print Quality with your application:

1  Choose Print Setup from the File menu.

2  Choose Setup.

3  Choose Features.

4  In the Print Quality list box, in the right side of the dialog box, select High Quality, Normal, or Fast.

5  Choose OK to close the Features dialog box, choose OK to close the Setup dialog box, then choose OK to close the Print Setup dialog box and return to your application.


Print Color text box
Print Color as Gray

Select this option when you want to print a color file in black and white (grayscale).  This option should be used for printing review copies and to provide high quality copies when copying on a black and white copier.

To choose the Print Color as Gray with your application:

1  Choose Print Setup from the File menu.

2  Choose Setup.

3  Choose Features.

4  In the Print Color as Gray list box, in the right side of the dialog box, select Allow or Disallow.

5  Choose OK to close the Features dialog box, choose OK to close the Setup dialog box, then choose OK to close the Print Setup dialog box and return to your application.

NOTE:  For HP Color LaserJet printers refer to Color Control.


Application Halftone text box
Application Halftoning

This option allows your software application to perform halftone processing on any scanned images in your print job.  Select No to prevent halftoning by your software.

NOTE:  This feature is used with color printers.  For the HP Color LaserJet printer, Application Halftoning is available through the selection "Printer's Current Setting."  This setting allows the application to apply its own halftoning algorithm to render color.  If the application does not have halftoning capabilities, the printer's default halftone is used.

To choose Application Halftoning with your application:

1  Choose Print Setup from the File menu.

2  Choose Setup.

3  Choose Features.

4  In the Application Halftoning Unit list box, in the right side of the dialog box, select Yes or No.

5  Choose OK to close the Features dialog box, choose OK to close the Setup dialog box, then choose OK to close the Print Setup dialog box and return to your application.


PostScript Options dialog box

Use this dialog box to perform the following tasks:

•	Select performance options:

--	Use PostScript Level 2 Features

--	Send Data in Binary  This option will always be selected as your printer supports binary printing.  Sending data in binary mode reduces the time it takes to print a document.

•	Select color options:

--	Send Full Color Data  Print color or gray scale instead of black and white)

--	Match Color Across Printers

•	Set printer timeout values:

--	Job Timeout  This is the maximum time printer will spend printing your document before canceling your print job

--	Wait Timeout  This is the maximum time printer will wait for Windows to send document data before canceling your print job

•	Select the page Margins:

--	Default for maximum printable area on the page

--	None for entire page

•	Select the Protocol Options:

--	Default for standard serial/parallel communication

--	None for a connection to a network or an AppleTalk interface card

•	Select the PostScript Performance Options:

--	Optimize for Speed

--	Optimize for Portability

Related Topics

Setting Up the Printer Driver for Fast Printing

Ensuring that PostScript Files are Portable


Use PostScript Level 2 Features check box
Use PostScript Level 2 Features

This option is not available if you have a PostScript Level 1 printer.

Using PostScript Level 2 features reduces printing time and provides enhanced color capabilities.

Turn off Level 2 features only when creating PostScript files or Encapsulated PostScript (EPS) files that might be printed on a PostScript Level 1 printer.

Related Topics

Setting Up the Driver for Fast Printing

Ensuring that PostScript Files are Portable


Send Data in Binary check box
Send Data in Binary

You printer automatically receives data in binary mode, so the Send Data in Binary option is dimmed and not available for selection.

Sending data in binary mode reduces the time it takes to print a document.

Related Topics

Setting Up the Driver for Fast Printing

Printer Mode Controls

Use PostScript Level 2 Features


Send Full Color Data

Select this check box to print colors on a color printer.

Usually, it is best to select this option even if you have a black and white printer. Selecting this option for a black and white printer produces finer shades of gray for colors.

You must select this check box before you can use the Match Colors Across Printers option.

NOTE:  Using this option increases the time it takes to print a document.

Related Topic

Match Colors Across Printers


Match Color Across Printers

Select this check box to use the color matching feature with PostScript Level 2 printers. This Device-Independent color rendering feature produces consistent colors on different Level 2 color printers and gives closer results to what is seen on the screen.

This option is available only when the Send Full Color Data check box is selected.

NOTE:  Using this option increases the time it takes to print a document.

Related Topics

Send Full Color Data

PostScript Header Controls


Job Timeout text box
Job Timeout

This text box shows the maximum number of seconds your printer will spend printing a single document.

You can enter a job timeout value between 0 and 999 seconds. If you enter a value of zero, your printer will never time out.

If a document fails to print in job timeout seconds, the printer stops printing and prepares to receive a new document. For example, if you set the job timeout to 300 seconds (5 minutes) and print a document that takes 10 minutes to print, the printer will print your document for five minutes and then cancel the print job.  For a 10 minute job, set the job timeout to 600 seconds or greater.

If your printer is connected directly to your computer, you can use a job timeout value of zero. But if you share a network printer, use a timeout value that prevents your computer from monopolizing the printer.

Related Topic

Wait Timeout

Print Manager Reports Printer Not Responding


Wait Timeout text box
Wait Timeout

This text box shows the maximum number of seconds your printer waits to receive data from Windows when printing.

You can enter a wait timeout value between 0 and 999 seconds. If you enter a value of 0, the printer waits for data indefinitely. The default wait timeout of 120 seconds works in most situations, but if you find that you have complex documents that fail to print, increase the wait timeout value.

After a print job begins, if the printer has to wait more than wait timeout seconds to receive data, it cancels the print job and prepares to receive a new document.

When you print a document, the printer waits while your application and the printer driver build a PostScript language description of each page. More complicated pages, those with a lot of fonts or complex graphics, take longer to build than pages with simple text.

If your printer is connected directly to your computer, you can use a wait timeout value of zero. But if you share a network printer, use a timeout value that prevents your computer from monopolizing the printer.

Related Topics

Print Manager Reports Printer Not Responding

Job Timeout


Margins Options
Margins

This setting determines the size of the printable area of the page to which Windows will print. The printer driver offers two margin options:

Default	The printer driver accurately reports the printable area to your applications. Most laser printers can print to within a quarter of an inch of the edge of the paper. The margins settings in most applications are measured relative to this setting.

None	The printer driver reports that the printable area is the size of the paper. Choose None only if your printed image is being cropped or cut-off at the edges and you are losing information.


Protocol Options

The Protocol options control the way the printer driver communicates with your printer. The driver provides two protocol options:

Default	Use this option if your printer is either connected directly to your computer through a parallel or serial communications port, or connected across any network except AppleTalk.

None	Use this option if your printer is connected through an AppleTalk interface card.

Related Topics

Ensuring that PostScript Files are Portable

Network Printer Fails to Print

Sending a PostScript File to a Printer


PostScript Performance Options

The PostScript Performance options control the way the printer driver builds PostScript language descriptions of document pages. The printer driver offers two performance options:

Optimize for Speed	Use this option for fast printing. Page descriptions are not independent; any page can require information on a previous page to print correctly. For example, soft fonts are downloaded only once when a document is printed, not with each page that uses them.

NOTE:  This option can cause problems with some network spoolers. It may also cause complicated print jobs (for example, a lot of graphics or fonts) to fail to print if you do not have enough printer memory. Do not use this option when printing to a file for subsequent printing on a different printer.

Optimize for Portability	Use this option to ensure that a document can be printed on any printer (or will print with a network spooler).  Page descriptions are independent (for example, soft fonts are downloaded with each page that uses them). Each page description contains all the information required to print correctly. Documents might take longer to print when this option is selected.

Related Topic

Ensuring that PostScript Files are Portable

Setting Up the Driver for Fast Printing


Job Control dialog box

Use this dialog box to

•	Set up your printer to accept either binary or ASCII data with the Printer Mode Controls Your printer automatically receives data in binary mode, so these options are dimmed and not available for selection.

•	Send the PostScript header to your printer with the PostScript Header Controls

•	Send the Error Handler to your printer with the  Send Error Handler with Each Job option

•	Tell the driver not to download Type 1 soft fonts with the Font Controls

Related Topics

Using the Error Handler to Troubleshoot Printing Problems

Ensuring that PostScript Files are Portable

Downloading the PostScript Header Once per Session


Send Error Handler with Each Job check box
Send Error Handler with Each Job

Select this check box to tell the printer driver to download the PostScript Error Handler with each document it prints. When your printer encounters a PostScript error, the Error Handler prints a page with an error message describing the nature of the error.

Use this option to help diagnose printing problems. Reporting the error message to a technical support person can help that person solve your printer problem.

Related Topics

Using the Error Handler to Troubleshoot Printing Problems

About Troubleshooting


Font Control check box
Font Controls

Select this check box to tell the printer driver not to download PostScript fonts.


PostScript Header Controls

The PostScript header option control whether or not the printer driver sends the PostScript header with each document you print.

Download Each Job	Documents are sent to the printer with the PostScript header.

Already Downloaded	Documents are sent to the printer without the PostScript header.

Download button	Sends the PostScript header to the printer and selects the Already Downloaded option.

The PostScript header contains instructions that the printer needs to print correctly. The header must be sent to the printer at least once each time you use the printer.

By default, the printer driver sends the header with each job. This option is required if you are sharing a printer on a network or if you are printing to a file for later printing at a service bureau.

Sending the header through a serial communication port can add as much as 20 seconds to each print job. (The delay is much less for a parallel port.) If your printer is connected directly to your computer, you can speed printing by downloading the header just once when you first switch on your printer.

Related Topics

Downloading the PostScript Header Once per Session


Printer Mode Controls

You printer automatically receives data in binary mode, so the options are dimmed and not available for selection.


Custom Paper dialog box

Use the Custom Paper dialog box to tell the driver the size of the paper you have placed in the manual feed paper source.  Select either inches or millimeters as the unit of measure, and enter the dimensions of the paper in the width and height boxes.  For example, for an 8.5 inch-width by 11 inch-height piece of paper, enter 8.00 for width and 11.00 for height.

You must choose Custom Paper in the Paper Size option list before the Custom Paper button is available for selection.

NOTE:  Not all printers support this feature.

When printing in Landscape or Rotated Landscape, enter the same width and height values as for Portrait orientation.  With Landscape or Rotated Landscape, only the text is rotated; the paper is not (actually the Landscape height reflects the Portrait width value and the Landscape width reflects the Portrait height value).  The paper enters the printer the same direction for all orientations.

Related Topics

Paper Size

Orientation


ITC Zapf Dingbats Font

With most PostScript printers, you can select the ITC Zapf Dingbats font, which contains special symbols or characters.

Windows does not display the Dingbat characters.  Instead, it substitutes normal characters on the screen.  When you print the document; however, the Dingbat characters print correctly.

Your font documentation might contain a map that shows which keys produce which ITC Zapf Dingbat characters.  If not, you can generate one yourself by typing out all the keys in sequence and printing the result.


About Troubleshooting

When the printer driver detects a problem, it displays an alert message describing the problem and telling you how you can correct the problem.

If you cannot diagnose your problem, refer to your user's manual, contact your dealer, or your software or printer manufacturer for help.

Related Topic

Using the Error Handler to Troubleshoot Printing Problems


Printer Fails to Print

A number of problems can cause your printer not to print:

•  The default printer is not specified correctly.  You can set a default printer in several places: with the printer driver in the the Printers dialog box of the Control Panel, an application's Print Setup dialog box, and an application's Print dialog box.

• Your printer is not turned on.

• Your printer is not connected to your computer correctly.

• The port you selected with the Connect dialog box is not the port to which you physically connected your printer.

• For printers connected with a serial communications port, the printer setup does not match the Windows setup.  For example, your printer is set up to operate at 1200 baud and the Windows Port Baud Rate is set to 9600 baud.

• The Output Format setting (in the Setup dialog box) is set to Encapsulated PostScript instead of PostScript.

Related Topic

Printer Stops Printing


Printer Stops Printing

A number of problems can cause your printer to stop printing:

• The Print Manager requires more memory or disk space than is available.

• Your printer requires more memory than is available to print a complicated page or a lot of fonts or graphics.

• Your printer encounters a PostScript language error trying to interpret the PostScript language description of your document.

If you suspect the problem is with the Print Manager:

•  Cancel the job in the Print Manager, close the Print Manager, then try printing the job again.

•  Create more disk space for the Print Manager by deleting unused files or by purchasing an additional hard disk drive.

•  Make more memory available by reducing the number of applications running at the same  time or by purchasing additional memory.  If you are using Windows 3.1 and are running in the 386 Enhanced Mode, you can make more memory available for the Print Manager by increasing the size of virtual memory.

• Download the PostScript Error Handler with the document that is failing to print.

If you cannot solve the problem, call your dealer or your software or printer manufacturer for help.

Related Topic

Using the Error Handler to Troubleshoot Printing Problems


Too Many Copies Print

You receive more copies than what you specified.  This can  happen if the number of copies is set with both your application and your printer driver.  Go into the printer driver's Setup dialog box (select Printers in the Control Panel window) and set the copies to "1" in the Copies text box. Then set the desired number of copies with your application in the Print dialog box.

Avoid setting the copies with your printer driver, set the number of copies with your application only.

Related Topics

Changing Print Options for a Document

Copies


Print Manager Reports Printer Not Responding

Some PostScript printers require a long time to print a complicated page which may contain a lot of fonts or graphics.  When the time your printer spends printing one page exceeds the Transmission Retry time (choose the Printers icon in the Control Panel window, when choose Connect), the Print Manager displays a message telling you that the printer is stalled.

When this happens, click OK and resume the print queue.

If this situation occurs often, increase the Transmission Retry timeout in the Connect dialog box (choose the Printers icon in the Control Panel window).

Related Topics

Job Timeout

Wait Timeout


Page Image Cropped (Edges Cut Off)
Page Image Cropped (Edges Cut-Off)

The edges of the print image can be cropped (cut-off) for either of two reasons:

• You have enlarged the print image with the Scale option to a size larger than will fit on the page.

• Your application requires that the printer driver Margins option be set to None.

If you have enlarged the print image with the Scale option, reduce the percentage enlargement and print again.

If you are using an application which requires you to change the printer driver Margins setting, change the Margins option to None in the PostScript Options dialog box.

Related Topics

Scaling

PostScript Options dialog box

Margins


Problems Using a Network Spooler

If you are using a network spooler and are having printing problems, the problem might be that the PostScript Performance option, in the PostScript Options dialog box, is set to Optimize for Speed.  If the PostScript Performance option is set to Optimize for Speed, change it to Optimize for Portability and try printing again.

Related Topics

PostScript Options dialog box

PostScript Performance Options


Network Printer Fails to Print

The following problems can cause a network printer not to print:

•	Your network is failing. Nobody can print.

•	Your Windows network setup is incorrect.

•	Your print job has been redirected to a printer connected through an AppleTalk network but the printer driver is not set up to work with an AppleTalk network.

For the first two problems, contact your network administrator for help.

Additionally, for the second problem, if you are connected to a Novell network, there might be a problem with how the printer was connected to the port.  In a Novell environment, you must first capture a LPTn port. Next, you must edit the ports section of the WIN.INI file to include the name of the port you captured with a DOS extension, such as LPTn.DOS. Finally, you must connect the selected printer to the LPTn.DOS port (not the LPTn port itself) via the Connect option in the Printers dialog box of the Control Panel.

For the third problem, choose None as the Protocol Option in the PostScript Options dialog box.

Related Topics

PostScript Options dialog box

Protocol Options


Courier Prints for Other Fonts
Courier Prints for Other Font

When you print a document containing a font that is unavailable to your printer, your printer uses Courier. Three situations can cause this problem:

•	You manually downloaded soft fonts, then switched off and on your printer and didn't download the fonts again. Once you manually download soft fonts, the driver assumes that the fonts are available to your printer. To correct this problem, either manually download the fonts again or choose the Reset option with the Font Downloader (in the Setup dialog box).

•	You selected the Do Not Download Fonts option with the Job Control dialog box, which told the printer driver not to download Type 1 soft fonts when printing documents. Once you set this option, the driver assumes that the fonts are available to your printer. To correct this problem, either manually download the fonts again or deselect the Do Not Download Fonts option.

•	You used a TrueType font for which the driver is not set up to substitute a PostScript font. In the TrueType Fonts dialog box, the TrueType font is assigned the Don't Send option. The Don't Send option is for users with network or print management software that performs TrueType font substitution. If you are not using network or print management software that performs TrueType font substitution, TrueType fonts assigned the Don't Send option print as Courier. To correct the problem, either replace the TrueType font with a PostScript font, or set up the printer driver to substitute a PostScript font for the TrueType font (use the TrueType Fonts dialog box).


Wrong Font is Displayed for Selected Font
Wrong Font is Displayed for Printer Font

Most PostScript printers come with either 13 or 35 PostScript fonts permanently installed in the printer's ROM (Read Only Memory). These fonts appear in your application font menus and you can print them in your documents. However, unless you have the Adobe Type Manager (ATM) program, Windows displays substitute fonts for your PostScript printer fonts. For example, Windows displays Times New Roman for Times, and Courier New for Courier.

Windows matches PostScript fonts as best it can, and for Helvetica, Times, Courier, and Symbol, the substitute fonts match closely. But for other PostScript fonts, Windows might substitute a font that might not match very closely. For example, Windows substitutes Times New Roman for Palatino, New Century, and Bookman; Helvetica for Helvetica Narrow; and Wingdings for Zapf Dingbats.

The Adobe Type Manager (ATM) program displays PostScript fonts on your computer screen (these are called screen fonts). With ATM, what you see on your computer screen is what you get, or WYSIWYG, when you print your documents. ATM also prints PostScript fonts on non-PostScript printers.


TrueType Fonts dialog box

Make selections in the TrueType Fonts dialog box to tell the printer driver how to print TrueType fonts.

Use this dialog box to:

•	Tell the driver to either substitute selected PostScript fonts for TrueType fonts or use TrueType installed on your computer to synthesize PostScript fonts.  See Substituting PostScript Fonts for TrueType Fonts

•	Select which PostScript fonts to substitute for TrueType fonts with the TrueType Substitution Table

•	 Specify what kind of PostScript font to synthesize for TrueType fonts with the Send TrueType Fonts to This Printer As

•	Restore the default PostScript fonts with the Use Defaults button.


grayscale

Shades of gray, starting with white and ending with black. When a color document is printed to a black and white printer, colors are converted to their grayscale equivalents, which means different colors are represented as different shades of gray.


font disk

A hard disk drive you attach to your printer to store fonts.  Fonts stored on a font disk are always available; consequently, they do not have to be downloaded to your printer.  Not all printers support font disks.


type cartridge

A cartridge you insert into your printer that makes fonts available for your documents.  Fonts stored on a type cartridge are always available (when the font cartridge is installed in your printer); consequently they do not have to be downloaded to your printer.  Not all printers support type cartridges.


soft font

A font that you install in your computer's hard disk (usually via a floppy disk) and that is sent (downloaded) to your printer when needed to print a document.  Sometimes called a downloadable font.  Contrasts with fonts that permanently reside in your printer.

After downloading a font with the Font Downloader, a font will stay resident in the printer until the printer is reset or turned off.


spooler

A program that saves print jobs as disk files and then lets you continue working with your application while printing your document as a background task.  The Windows Print Manager is a spooler.


binary communication

Data is sent from your computer to the printer with eight-bit characters. Binary communication contrasts with ASCII communication in that data is sent to the printer using only seven of the eight bits available in each character. Parallel ports (such as LPT1 and LPT2) require no special setup to support binary communication. Serial ports (such as COM1 and COM2) must be set up to send eight data bits to support binary communication.

Your printer automatically receives data in binary mode.


download

To send data or instructions from your computer to your printer. For example, soft fonts are downloaded from your computer hard disk to your printers memory (or to a hard disk attached to your printer).


PostScript header

A file that contains instructions that a PostScript printer needs to print correctly. If the printer you use is connected directly to your computer, you can save printing time by sending the PostScript header just once each time you switch on your printer. If you share a network printer; however, the PostScript header should be sent to the printer with every document you print.


PostScript Printer Description (PPD) file

A file that describes the fonts permanently installed in the printer, as well as a file that describes all the features your printer supports. The printer driver uses the information in the PPD file to give you control of the printer's features.

This file is usually installed along with your printer driver.


synthetic Type 1 font

A PostScript Type 1 font is a PostScript Type 1 outline font created to simulate a TrueType font. A synthetic Type 3  font is a PostScript Type 3 bitmapped font created to simulate a TrueType font. Synthetic Type 1 and Type 3 fonts are downloaded to the printer when a document containing the TrueType fonts they simulate is printed.


Type 42 font

A Type 42 font is a TrueType font that has been converted to a format that can be printed on a PostScript printer which supports Type 42 fonts.


Color Control

The printer has two color control modes available. Color control mode options allow you to change attributes of the color file you send to the printer. Select the mode you want from the color control drop-down list box.

Full Color	Produces 24-bit color images.  Device-Independent color is printed when Match Color Across Printers is selected in the PostScript Options dialog box, and Device-Dependent color is used when Match Color Across Printers is not selected.

Print Color as Gray	Produces a grayscale mapping of colors much like that used by a black and white television displaying a color broadcast. Color adjustments can be made, and will affect the black and white printout. You can use this option to print drafts of your document before printing the final color output.


Halftone

The printer uses many small colored dots to represent the light and dark areas of an image. This is called halftoning.  Since the driver cannot seperate graphics and text, select the halftone that applies to the majority of the print job.

Scatter	Uses an algorithm to randomly distribute ink dots to produce blended colors and the appearance of a continuous, uniform image. The colors are generally more muted when using scatter halftones.  Good for scanned images and photos.

Cluster	Groups ink dots together, which reduces jagged edges. This sometimes gives a lower contrast than other dithering methods. Good for line-art, images with distinct edges, and documents to be photocopied.

Printer's Current Setting	This setting allows the application to apply its own halftoning algorithm to render color.  If the application does not have halftoning capabilities, the printer's default halftone is used.

Examples of the cluster and scatter halftones for graphics:

Examples of the cluster and scatter halftones for text:

NOTE:  Thin lines and small type sizes (less than 18 points) may not print well using  mixed colors. If your output is unsatisfactory, choose primary colors for these objects and print in Device-Dependent color space.


PANTONE Colors
PANTONE®* Colors

This selection lets you print PANTONE colors using the factory-supplied settings.

PANTONE certified colors have RGB (Red/Green/Blue) values in the PANTONE color matching system. If your application supports PANTONE colors, use this selection to print all screen colors in the PANTONE system as PANTONE colors.

Select OK to accept the PANTONE settings (this may reset some of your color settings). Select Cancel to exit the dialog box without changing your color settings.

Four variables will affect the quality of the PANTONE colors you achieve with your printer:

-- the type of paper you print on

-- the type of ink film in your printer

-- the effective final resolution you set

-- the dot structure/halftones you use

NOTE:	PANTONE Colors are approved only when printing on PANTONE-certified plain paper and using the Cluster Color Halftone setting.

NOTE:	To use this option, your application must support PANTONE colors. See the Readme file for a list of applications that support PANTONE colors.

* PANTONE, Inc.'s check-standard trademark for color.


dithered

A halftoning process that uses clusters of dots rather than evenly spaced halftone cells to create light and dark areas of an image.


Color Spaces

There are two color spaces available in PostScript: Device-Independent and Device-Dependent.

When Match Color Across Printers is selected Device-Independent color space is used. Color is specified using a coordinate system (CIEbasedABC) that is independent of any printer.  This means that the colors printed closely match the ones on the screen and produces colors that are consistant across different color printers by using the TRUMATCH color matching system.  For example, if red is specified in a Device-Independent color space, two printers will always produce the same result, even though they may have to specify different amounts of cyan, magenta, yellow, and black ink.

When Match Color Across Printers is NOT selected Device-Dependent color space is used. The screen RGB colors are sent directly to the printer, and rendered using the selected halftone and CMYK values specific to the color printer.  Device-Dependent color spaces are relative to the printer's native rendering mode.  For example, if red is specified in a Device-Dependent color space, two printers will combine the same amounts of cyan, magenta, yellow, and black ink to produce the color, but the results will be different because of the different properties of the ink.

NOTE:  The Primary Blue displayed on a monitor is not equal to the Process Blue of the printer.  For this reason, blues that appear on the monitor may have a purplish tint when printed.  To correct the "purple" color, select Match Colors Across Printers in the PostScript Options dialog box.


CIEbasedABC

CIE (the Commission Internationale del'Eclairage) created an international standard for color specification.  The CIElab color table is used to produce Device-Independent color.


Output Bin

Use these options to select which bin in which the printed output goes:

Upper prints to the upper output bin.  Pages lie face down.

Lower prints to the lower output bin.  Pages lie face up.  You have to pullout the top of the input tray to catch the output from the lower output bin.

NOTE:  The lower output bin is always used for color transparencies.  Transparencies require slower and higher-temperature fusing process, and are more likely to curl.  Selecting the lower output bin minimizes curling.

To choose Output Bin with your application:

1  Choose Print Setup from the File menu.

2  Choose Setup.

3  Choose Features.

4  In the Output Bin list box, in the right side of the dialog box, select Upper - Face Down, or Lower - Face Up.

5  Choose OK to close the Features dialog box, choose OK to close the Setup dialog box, then choose OK to close the Print Setup dialog box and return to your application.


Rear Feed Unit

The Rear Feed Unit is an accessory for the HP Color LaserJet.

Included in the Rear Feed Unit is the Rear Tray which holds up to 250 sheets of paper.  The Rear Tray supports only Letter, A4, and Executive sized papers.

Manual feed is only available through the Rear Feed Unit.  All paper sizes supported by the HP Color LaserJet may be used in the Manual Feed Unit.


halftoning

The printer uses many small colored dots to represent the light and dark areas of an image.  This is called halftoning.


Resolution

Resolution determines the print quality of a printed image.  It is measured in dots-per-inch (dpi).  Some printers are equipped with both 300 dpi and 600 dpi resolution.  We recommend using 600 dpi for most purposes; however, you may find some bitmapped fonts and images that require 300 dpi resolution.

If your printer supports both 300 dpi and 600 dpi, both resolutions will not appear in the resolution list box.  You need to install each resolution separately by selecting the appropriate PostScript Printer Description (PPD) file through your printer driver.  For example, if you wish to use 600 dpi, you must install the 600 dpi resolution PPD through your printer driver.  When you do, 600 dpi will appear in the resolution list box.  If you wish to change to 300 dpi, you must install the 300 dpi PPD through your printer driver and then 300 dpi will appear in the list box.

The setting, Printer Default, is the setting to which your printer is currently set .  This setting may or may not be the manufacturer's recommended setting, as it may have been changed on the printer's control panel or with a utility.

To choose Resolution with your application:

1  Choose Print Setup from the File menu.

2  Choose Setup.

3  Choose Features.

4  In the Resolution list box, in the right side of the dialog box, select Printer Default or your resolution.  Both 300 dpi and 600 dpi resolutions will not appear in the list box at the same time.

5  Choose OK to close the Features dialog box, choose OK to close the Setup dialog box, then choose OK to close the Print Setup dialog box and return to your application.


Page Protection (also called Legal Frame Size)

Page Protection reserves a block of printer memory to prevent 21 PRINT OVERRUN errors when composing very dense or complex graphics and text.  If a print image is too complex, the printer cannot create it fast enough to keep up with the printing process.  When this happens, a 21 PRINT OVERRUN error occurs and the printer prints only part of the page.  You may also lose print data.

You can print most print jobs with Page Protection off.  If you encounter a 21 PRINT OVERRUN error, choose the appropriate Page Protection value and run your job again.  If you still get the error, decrease the complexity of your print job or install additional memory.

The setting, Printer Default, is the setting to which your printer is currently set .  This setting may or may not be the manufacturer's recommended setting, as it may have been changed on the printer's control panel or with a utility.

To choose Page Protection with your application:

1  Choose Print Setup from the File menu.

2  Choose Setup.

3  Choose Features.

4  In the Page Protection list box, in the right side of the dialog box, select Printer Default,Off, Letter, Legal, or A4.

5  Choose OK to close the Features dialog box, choose OK to close the Setup dialog box, then choose OK to close the Print Setup dialog box and return to your application.