Copyright: Copyright (C) 1997 by Novell, Inc.
Citation: Copyright 1997 Novell, Inc. All Rights Reserved.


A modem definition script does not exist

Explanation

The Dialer Assistant could not locate its internal command script to control your dial-in device (Standard or ISDN modem, or ISDN bus adapter). The script might have become damaged or been deleted.

When you install, the script files are installed in the MODEMS subdirectory as a series of .INI and .ISD files.

Action

Restore your backup copies of these files or install IntranetWare* Client* for DOS/Windows** again.

* Novell trademark.  ** Third-party trademark.  For more information, see Trademarks.


A modem request timed out waiting for a response

Explanation

The Dialer Assistant requested an operation from the dial-in device (Standard or ISDN modem, or ISDN bus adapter), but it did not respond. You might have selected the wrong device, it might not be configured correctly, or the modem might have come unplugged from your workstation.

Action

Check that your dial-in device is properly installed, configured, connected, and powered on. Make sure you have specified the right manufacturer and type for the location.

If you are using an external modem, try switching the modem's power on and off. Then restart the Dialer Assistant and try your connection again.


Adapter Installation Files Dialog Box

The adapter you are trying to install does not have a .INS file in the directory you specified. You need to do one of the following to install your new adapter.

•	Click OK and specify another directory where the .INS file exists.

•	Contact the adapter manufacturer to get a .INS file.

•	Create a .INS file for the adapter using the INS.OEM file as a template. This template is located in the C:\NOVELL\CLIENT32 directory or the directory where you installed the IntranetWare* Client* files.

* Novell trademark.  ** Third-party trademark.  For more information, see Trademarks.


Adapter Properties Dialog Box

This dialog displays information about the selected adapter.

When you select an adapter, you can configure it. Configuring the adapter involves assigning particular values to certain settings. These settings allow the network adapter to communicate with your workstation. Most network adapters come with default values for these settings. Refer to the documentation for the adapter for more information.

Which settings you can assign values to depends on your adapter. The most common settings are described below. The information box also displays some information about each setting when it is selected.

Base I/O Port Address

A channel used by the adapter to transfer information to the workstation's central processing unit (CPU). All hardware devices must have a unique I/O port.

Hardware Interrupt

The network adapter uses an interrupt to send a signal to the workstation's CPU. It must use a unique interrupt number.

Media Frame Type(s)

Sets the frame type used by the network adapter. Computers need to have the same frame types to be able to communicate with each other.

Memory Address

Specifies the location in memory that the network adapter uses to exchange information from your workstation with other computers on the network.

Optional Node Address

You can enter an address to override the hard-coded node address in the LAN driver, if the hardware allows. The new address is used to program the network board.

Changing the node address for a board can create conflicts with other LAN drivers. Use the hard-coded node address whenever possible.

Country and D-channel Protocol

Select the country which you are dialing from and the D-channel protocol used on your ISDN connection. If you do not know the D-channel protocol, contact your network supervisor or the service provider.

ISDN

To specify further ISDN bus adapter properties, click ISDN Service Profile Identifiers.

For more information, click Help in the ISDN Bus Adapter Properties dialog box.


Add Adapter Dialog Box

This dialog box allows you to choose a new LAN or ISDN bus adapter that you want to use at the current location.

To add an adapter:

1.	Scroll through the list of manufacturers to find the manufacturer of your adapter.

2.	In the Models window do one of the following:

•	If your adapter is not listed, select the model of your adapter and then click OK.

•	If your adapter is not listed and you have the necessary software to install a new one, click Have Disk. Go on to step 3

3.	In the Have Disk dialog box, enter the drive and directory where you want to install the necessary files from, or click Browse to search for the files.

4.	Click OK.


Add to Phone Book Dialog Box

This dialog box appears if you typed in a telephone number in the Dialer Assistant that is not stored in the Phone Book.

To store the number as a dial-in service in your Phone Book:

1.	Type in a name for the new dial-in service.

2.	Click OK.

The number you typed in the Dialer Assistant is stored in your Phone Book under this name.


Adding Startup Applications to a Location

You can add applications to the Startup tab in a location profile so that they are launched automatically when you start Windows** at that location.

Note:  The applications are launched in the order that you add them to the Startup tab. You cannot change the order by moving them around. You need to remove them from the Startup tab and then add them back in the order you want them. They also launch after the Windows Startup group applications are run. You can also drag and drop applications from File Manager into the Startup tab.

To add startup applications to a location:

1.	Open the Client Control Panel [image], and then double-click Locations [image].

2.	Select the location you want the applications to launch automatically at when you start Windows.

3.	Click Properties or double-click the location to view its properties.

4.	Click the Startup tab.

5.	Click Add.

6.	In the Application Properties dialog box, enter the name and path of the application.

You can click Browse to search for an application.

7.	Click OK to save the information.

Note: The applications will not launch if there is already a current session in use. The applications are in addition to any programs that are in your Windows Startup group.

Related Topic

Removing Startup Applications

* Novell trademark.  ** Third-party trademark.  For more information, see Trademarks.


Adding a New Calling Card Service Provider

Users can select a telephone calling card to be used to pay for dial-in network connections. Information about the available calling cards is kept in the Calling Card Wallet.

When you choose to add a new calling card to the Calling Card Wallet, you select the card provider from a predefined list.

You might want to add a service provider to this list. In order to do this, you must edit C:\NOVELL\CLIENT32\COUNTRY.INI and define the dialing rules for the new service provider in each country where the calling card might be used. After you add the appropriate information to COUNTRY.INI, the new service provider appears in the list and you can select it when adding a new calling card to the Calling Card Wallet.

COUNTRY.INI

The [COUNTRY.INI] section of COUNTRY.INI contains the file description and version number.

The [Countries] section specifies what country names appear in the list. Each country is defined as follows:

name=[name,alias[,alias]...]

name is the country name as it appears in the list and alias is an additional name for the same country, as it appears in the list. For example:

United States=United States & Canada,Canada

The [ChargeCards] section identifies what service providers are available. These are the service providers that appear in the list you see when you are adding a new card to the Calling Card Wallet. Each service provider is defined as follows:

name=[name,alias[,alias]...]

name is the service provider name as it appears in the list and alias is an additional name for the same card, as it appears in the list.

[Countries] Section

The [Countries] section for each country in COUNTRY.INI defines the dialing rules for the country and the rules for each calling card used in that country. For example:

[Germany]

Country_Code=49

National_Prefix=0

Direct_Dial="","[1]","0[2][1]","00[3][2][1]"

??="01300010","[6][7],"[2][1]#,[5][4],","[6]...

British Telecom=

Executive TeleCard Intl.="01304749","[6],[5]#[4]0...

Mercury CallingCard="0130804444","[6],,[5][4],00[...

MCI="01300012","[6][7],[5][4][7],01149[2][1],","[...

Sprint World Traveler="01300013","[6][7],[5][4],0...

Hayes_Init=ATS6=4 S7=50 S10=20 S11=90 S29=8 S30=10

Country_Code=n is the international telephone code for the country. In the example above, the country code for Germany is 49.

National_Prefix=n is the number required when dialing another number within the same country but not locally ("long distance").

Direct_Dial="ascii_string1","ascii_string2","ascii_string3","ascii_string4" are the dialing rules when no calling card is being used. The ASCII strings are as follows:

ascii_string1 = blank

ascii_string2 = dialing rules for a local number

ascii_string3 = dialing rules for a national number

ascii_string4 = dialing rules for an international number

Within each Direct_Dial ASCII string, the numbers [1] through [3] represent the following:

[1] = the telephone number

[2] = the national code

[3] = the international code

calling_card="ascii_string1","ascii_string2","ascii_ string3","ascii_string4" are the dialing rules for a particular calling card, where calling_card is the name of the service provider (as defined in the [ChargeCard] section of COUNTRY.INI). The ASCII strings are as follows:

ascii_string1 = local access number for the card

ascii_string2 = dialing rules for a local number

ascii_string3 = dialing rules for a national number

ascii_string4 = dialing rules for an international number

Within each ASCII string, the numbers [1] through [7] represent the following:

[1] = the telephone number

[2] = the national code

[3] = the country code

[4] = the PIN for the card

[5] = the account number for the card

[6] = the access code for the card

[7] = the "wait for bong" character or string

The ASCII string can also include the name of another country, which means that the dialing rules for that country should be used. For example:

MCI="19,0019","[6][7],[5][4][7],..."[United States]"

The default value is 3.

Related Topics

Optimization Contents


Adding a New Modem/Bus Adapter Manufacturer and Model

To add a new modem/bus adapter manufacturer and model:

1.	Create a .INI  or .ISD file in the C:\NOVELL\CLIENT32\MODEMS directory using the instructions in the topic "Adding a New Modem/Bus Adapter Model for an Existing Manufacturer."

You can use an existing file as a model.

2.	Add the name of this file to C:\NOVELL\CLIENT32\MODEM.INI in the appropriate section. For example:

Hayes=HAYES.INI

Related Topics

Adding a New Modem to the Database


Adding a New Modem/Bus Adapter Model for an Existing Manufacturer

To add a new modem model when the manufacturer is already listed, you need to edit the .INI file for that manufacturer and enter the required details about the new model.

To add a new modem/bus adapter model for an existing manufacturer:

1.	Open the file MODEM.INI in C:\NOVELL\CLIENT32.

2.	Find the name of the .INI or .ISD file for the manufacturer.

Note -- Configuration files for ISDN modems have the .ISD extension.

3.	Close the file.

4.	Open the .INI or .ISD file

These are in the C:\NOVELL\CLIENT32\MODEMS directory.

5.	Add the name of the modem model to the [Models] section.

6.	Add a section for the modem and enter the details for the modem in this section. (To find the values to add: see the modem documentation.)

7.	Close the file.

The following is the .INI file for Hayes** modems (HAYES.INI). The HAYES.INI file contains details about two different models: the Smartmodem 2400* and the V-series* 2400. The models defined in the [Models] section are the entries that appear in the list of models when you are defining location properties.

[Models]

Smartmodem 2400=

V-series 2400=

[Hayes,Smartmodem 2400]

DEFAULT SPEED=2400

MAXIMUM SPEED=2400

INIT0=ATE0Q0V1X4F1&C1&D2&L0&M0

INIT1=ATS0=0S7=[W]S10=20S12=25

ANSWER=ATA

ORIGINATE=ATD

AUTO ANSWER=ATS0=[R]

LEASED LINE=AT&L1

BONG STRING=$

[Hayes,V-series 2400]

DEFAULT SPEED=2400

MAXIMUM SPEED=2400

INIT0=ATE0N1Q0V1X4W1&C1&D2&Q0&K0&L0

INIT1=ATS0=0S7=[W]S10=20S12=25

INIT2=ATS36=1S37=0S38=2

ANSWER=ATA

ORIGINATE=ATX1D

AUTO ANSWER=ATS0=[R]

LEASED LINE=AT&L1

FLOW CONTROL=AT&K3

ERROR CORRECTING=AT&Q5

BONG STRING=$

Related Topics

Adding a New Modem/Bus Adapter Manufacturer and Model

Adding a New Modem to the Database

* Novell trademark.  ** Third-party trademark.  For more information, see Trademarks.


Adding a New Modem/Bus Adapter to the Database

When you install the IntranetWare* Client*, you might find that the Standard or ISDN modem you want to use to dial in to the network is not included in the list of available modems. In most cases, the Generic settings work for unidentified Standard modems.

However, if you need to specify settings for your particular modem type, you must modify the modem database and add the appropriate modem details. Then, when you run Locations [image] from the Client Control Panel [image] and choose to change the properties of a particular location, your modem is on the list and you can select it.

Related Topics

Adding a New Modem Model/Bus Adapter for an Existing Manufacturer

Adding a New Modem/Bus Adapter Manufacturer and Model

Adding a New Modem to the Database

* Novell trademark.  ** Third-party trademark.  For more information, see Trademarks.


Advanced Configuration

The following topics describe how to customize the configuration files to take advantage of additional features, including:

•	Location configuration

•	Location selection timeout

•	Importing and exporting locations

•	Configuring network device drivers

•	Loading location-dependent devices

•	PCMCIA card support

•	Creating and managing corporate Dial-in Service objects

•	Adding a new calling card provider

•	Modem configuration

•	Adding a new modem model for an existing manufacturer

•	Adding a new manufacturer


Advanced Dial-in Service Properties Dialog Box
Advanced Dial-in Connection Properties Dialog Box

This dialog allows you to configure more advanced information about how you want to use your modem.

Dialog Options

Compression

Displays the type of data compression used. The default compression setting that can be used for your modem is displayed. The default is Hardware. If the modem does not support this, Software or None is used.

Flow Control

Displays the type of flow control used by your modem. The default is RTS/CTS (Request to Send/Clear to Send). If this cannot be used, either XON/XOFF or None is used.

Use Error Correction

This appears only if your modem supports this feature. If it is supported, the check box is selected by default. It enables your modem to correct errors. Clear the check box if you do not want to use the error correction feature.

Additional Initialization

You can enter any additional modem commands you want to pass to the modem. For example, to increase the speaker volume, you could enter the appropriate command for your modem. Refer to your modem documentation for more information about specific commands.


Advanced Dialing Options Dialog Box

This dialog box contains the following fields.

Dialing Type

If your telephone does not accept the tone dialing, you can set pulse (rotary) dialing. This setting affects all dialed calls. You might need to change this setting if you travel to an area where the telephone system uses the other type of dialing.

Call Waiting Is Present

This is a telephone service that lets you know when other people are trying to call you when you are using the telephone. If it is not disabled, modems interpret the signal as a lost connection and will hang up the call.

Select this check box if you use a system where you can dial a prefix number. Enter the correct number to disable call waiting, for example, 70# or *70.

If you have to dial a complete number to disable call waiting, do not check the check box. You will have to manually dial the number to disable it. If your telephone company does not provide a way to disable it, you might be able to set your modem to AT S10=100, which will ignore the call waiting signal.

Contact your telephone company for more information.

Wait for a Dial Tone

Select the check box if you need to wait for a dial tone.

Subaddress

If you have selected an ISDN bus adapter, you must also specify the subaddress if more than one such adapter is connected to your workstation or to the server.


Advanced PPP Configuration

Dial-in service properties are defined in C:\NOVELL\CLIENT32\DATA\PPHONEBK.INI. Most properties can be specified when you create a dial-in service using the Phone Book. There are some advanced PPP configuration settings, however, that you can change only by manually editing PPHONEBK.INI.

The default values provided for these settings are designed to work for most network connections; change them only if the default values do not work because of an unusual configuration.

You must to edit PPHONEBK.INI to change any of the following PPP settings:

Note -- This information is highly technical and is provided to assist network supervisors and other expert users in understanding the configuration flexibility of the Remote Access Dialer. Refer to the documentation for the dial-in service to understand how to take advantage of these advanced features.

•	EnableIPXHeaderCompression=

Enable or disable IPX* header compression.

Yes = enable, No = disable.

Default: Yes

•	MaximumSend/ReceiveSize=

The size of the largest unit (packet) you expect to send or receive over this connection, in a decimal number of bytes.

If you use the asynchronous character control map to embed control characters in the data stream, the number of characters per packet might be fewer than the number of bytes.

Range: 76 to 1500.

Default: 1500 for PPP, 1006 for SLIP

•	EnableIPHeaderCompession=

Enable or disable Van Jacobson compression for packet headers.

Use this setting to improve communication speed if your network dial-in service supports header compression. Compression is very useful for TCP/ IP protocols such as TELNET, and it can greatly reduce the time it takes for the remote device to echo your keystrokes.

Yes = enable, No = disable.

Default: Yes.

•	CompressConnectionIdentifiers=

Enable or disable Van Jacobson compression for TCP/IP slot IDs used in packets.

Use this setting to improve communication speed if your network dial-in service supports this compression.

Yes = enable, No = disable.

Default: Yes.

•	CompressHeaderAddressAndControlFields=

Enable or disable compression for the address and control fields in the PPP packet header.

This compression is in addition to that provided by IPX header compression. Use this setting to improve communication speed if your network dial-in service supports both types of compression.

Yes = enable, No = disable.

Default: Yes.

•	RemoteIPAddress=

The IP address for the remote device, if required.

This setting can be used to assign an IP address to another workstation running the dialer so that you can connect the two workstations.

Range: 0 to FFFFFFFF hexadecimal

Default: 0.

•	MagicNumber=

A number used by the network PPP driver for error detection and internal datalink control.

The PPP drivers on your workstation and the remote service use this number to detect and correct loopback conditions during option negotiation.

Range: 0 to FFFFFFFF hexadecimal

Default: 0.

•	AsynchronousControlCharacterMap=

Determines which control characters are embedded in the data stream in mapped form.

Characters that are not mapped can perform control functions on the connection.

Set the ACCM to match the expectations of the network PPP driver.

Character mapping can significantly slow transmission speed. You can optimize throughput by reducing mapping to the minimum required by the network PPP driver.

Range: 0 (no character mapping) to FFFFFFFF ( map all control characters) hexadecimal

Default: 0

You can change the following values to optimize the speed of a PPP connection or to allow more time or more retries when you encounter difficulty connecting. You can determine which values to adjust from the retry and timeout error messages received from the network PPP driver.

•	ResendConfigurationRequest=

The number of times you want Configuration Request messages to be resent if there is no response from the network dial-in service.

Range: 0 to 999

Default: 10

•	ResendTerminateRequest=

The number of times you want Terminate Request messages to be resent if there is no response from the network dial-in service.

Range: 0 to 999

Default: is 2

•	ResendConfigurationNAK=

The number of times you want Configuration Negative Acknowledge (NAK) messages to be resent if there is no response from the network dial-in service.

Range: 0 and 999

Default: 10

•	RetransmitRequestPackets=

The number of seconds to wait before resending request packets if there is no response from the network dial-in service.

Range: 0 to 999

Default: 3

Related Topics

Optimization Contents

* Novell trademark.  ** Third-party trademark.  For more information, see Trademarks.


Advanced Properties

This dialog allows you to view or edit your NET.CFG and STARTNET.BAT network configuration files. These files are controlled by the properties you set in the location profile. You should not need to edit the files unless you want to add additional statements.

To view or edit your configuration files:

Important:  Ask your network supervisor for more information before you edit these files.

1.	Click Edit NET.CFG or Edit STARTNET.BAT to display the configuration file for the selected location in the Windows** Notepad program.

2.	If you make changes to these files, save your changes before exiting the Notepad.

The changes will not take effect until you restart your workstation.

* Novell trademark.  ** Third-party trademark.  For more information, see Trademarks.


An error occurred setting up the PPP link

Explanation

During the initial phase of the negotiation for your PPP connection, an error broke the link.

Action

Retry the operation. If the error repeats, check with the network supervisor of the dial-in service to ensure that it is working correctly and that your configuration settings are also correct.


An internal error has occurred

Explanation

The Dialer Assistant has experienced an undetermined error.

Action

Restart your workstation and retry the operation. If the error repeats, contact your network supervisor for assistance.


An invalid name was entered

Explanation

You tried to create a Dial-Up connection object but entered an invalid name.

Action

Change the name to one that is a valid NDS* object name.

* Novell trademark.  ** Third-party trademark.  For more information, see Trademarks.


An unexpected response over the communications line

Explanation

During an operation initiated by the Dialer Assistant, your dial-in device received a response over the connection that was unexpected. The connection might have been interrupted; or you might not have specified the right make, model and type for the location.

Action

Retry the operation; it might succeed if the connection interruption was temporary.

Check the connection status in the Dialer Assistant and reconnect if necessary.

Check your system and Dialer Assistant configuration. Restart your workstation and retry the operation.


An unknown PPP error occurred

Explanation

The attempt to establish a PPP connection was unsuccessful for a reason that the Dialer Assistant cannot determine.

Action

Check with the network supervisor of the dial-in service, and then retry the operation.


An unknown error modem operation

Explanation

Your dial-in device experienced an undetermined error during an operation initiated by the Dialer Assistant. The modem/ISDN bus adapter software or hardware might have failed.

Action

Check that your dial-in device is properly installed, configured, connected, and powered on. Make sure you have specified the right model and type for the location.


An unknown error on the communications channel

Explanation

An undetermined problem was encountered when the Dialer Assistant tried to access the COM port or ISDN channel. The port/channel might not be configured correctly.

Action

Check your system and Dialer Assistant configuration. Restart your workstation and retry the operation.


An unknown modem response was received

Explanation

During an operation initiated by the Dialer Assistant, your dial-in device received a response that was unexpected. The connection might have been interrupted; the remote modem might be experiencing a problem; or you might not have specified the right local model and type of Standard or ISDN modem, or ISDN bus adapter, for the location.

Action

Retry the operation; it might succeed if the connection interruption was temporary.

Check the connection status in the Dialer Assistant, and reconnect if necessary.

Check your system and the Dialer Assistant configuration. Restart your workstation and retry the operation.


Application Properties Dialog Box

This dialog displays information about the selected application in the Startup tab.

To change the application or modify the path to it:

1.	Type in the path of an application, click Browse to search for an application.

2.	(Optional) If you want to change the icon for the application, click Change Icon.

3.	To add the application to the Startup tab, click OK.


Attach to NetWare Server Dialog Box

This dialog box appears whenever a login script attempts to attach to a server for which the current username or password is invalid.

Dialog Box Options

User Name

Enter the username that you want to attach to the server with.

Password

Enter the dial-in password corresponding to the username.

Click OK to attempt to attach to the server and continue running the login script.

Click Cancel to stop attachment to this server and continue running the login script.


BOOTP

Bootstrap Protocol is a means of assigning and keeping track of IP (Internet Protocol) addresses for computers on a network. When a network has a BOOTP server program, users can obtain their IP addresses from the BOOTP server when logging in.


Base Your New Location On an Existing One

You can base your new location profile on an existing one. All the information from the existing location profile is used to create your new one.

As you go through the rest of the dialog boxes, all the settings for the location you are basing your new location on are displayed as defaults. You can edit the settings to create your new location profile.

For example, if you are creating a location profile for the same physical location but you want to use a different network adapter, you can base your new location profile on the existing one and then change the network adapter setting.


Browse Dialog Box

This dialog box allows you to find an application that you want to add to the Startup tab.

Find the application that you want to add by browsing the drives and directories on your workstation. Click Network to display network drives in the NetWare* User Tools program.

Click OK after you have selected the application.

* Novell trademark.  ** Third-party trademark.  For more information, see Trademarks.


Call Preferences (Options Menu)

This option allows you to set call preferences.

Dialog Options

Wait

You can specify the amount of time to wait for an answer from the dial-in service by entering the number in seconds. (The default time is 60 seconds.)

Try Again if There Is No Answer

Select this check box if you want the Dialer Assistant to retry the call. You can then enter the number of seconds for the Dialer to wait before trying again. You can also set the number of times you want to retry the call.

Hang Up an Inactive Line

Select this check box if you want an inactive connection to be either terminated or suspended. Then type the number of minutes you want the Dialer to wait before it terminates or suspends the connection. (The default is 5 minutes.)

The connection is terminated after the specified number of minutes, unless you also select the Enable Session Suspend Capability check box. If you do select this box, the Dialer waits for activity on the line, and then suspends the connection rather than terminating it. (The default period is 30 minutes.)

Enable Session Suspend Capability

This check box can be selected only if you also select Hang Up an Inactive Line. Type in the maximum number of minutes that the Dialer will keep an inactive line suspended. If this time limit expires without any activity on the line, the Dialer terminates the connection.

The server might also have a session suspend time set -- perhaps with a different value. In this case, the call is suspended when the shortest time expires.

Note:  When a call is established, you can display the Idle Timeout Progress Bar to see the time periods you set counting down.


Call Suspend cannot be used
Call Suspend cannot be used because the terminal window will be shown for this dial-in service

Explanation

Short hold cannot be used on a connection where a text-based login is required.

Action

You will be able to continue, but short hold will be disabled.


Call Suspend is not supported on this connection
Call Suspend is not supported on this connection. Permanent disconnection will occur when the idle timeout value has been reached

Explanation

Short hold is not supported by the server end of this connection. You might be connected to a NetWare* Connect* 2.0 server or some other remote access server which does not support short hold.

Action

If you want to make use of the short hold functionality, you must to be connected to an IntranetWare* remote access server.

* Novell trademark.  ** Third-party trademark.  For more information, see Trademarks.


Calling Card (Options Menu)

This option allows you to choose a telephone calling card to use for your call.

You can select to use a calling card, choose a different calling card, or set up a new card to use at your current location.

By default, the last calling card you used is selected. To choose a different calling card, click Change. The Calling Card Wallet is displayed so you can choose a different calling card or set up a new card.

If you have not used a calling card before, select Dial Using a Calling Card. The Calling Card Wallet is displayed so you can set up a new calling card or choose one from the Wallet.

Related Topics

Set Up a Telephone Calling Card

Setting Up a New Telephone Calling Card

Editing Properties of a Telephone Calling Card

Calling Card Wallet


Calling Card Wallet

To use a telephone calling card when you dial in to a network, you need to enter details about your calling card in the Wallet. The information you enter enables charging the cost of network access calls to your account.

Note:  When you create a new location profile, you can choose to use a calling card at the location. The calling card is then used by default every time you dial in to a network from that location.

Dialog Options

Calling Card

Available calling cards that you can use appears in the drop-down list. These cards are already set up. If you want to set up a new calling card to use, see Setting Up a New Telephone Calling Card. To remove a calling card from the Wallet, select the card and click Remove.

Select a calling card from the list to display information about the card. You can edit the following information if your card details change.

Account Number

The account number for the calling card is displayed. You can edit the account number if it changes.

PIN Number

The Personal Identification Number (PIN) for the card is displayed. The number is hidden to prevent unauthorized use of your calling cards. Not all calling cards have a PIN. You can edit your PIN if it changes.

If your calling card does not have a Personal Identification Number, you can prevent other users accessing your card number by typing the last four digits of your account number in the PIN text box.

Expiration Date

The expiration date for the calling card is displayed. Not all calling cards have an expiration date.

Related Topics

Calling Card Wallet Dialogs

Overview of Using Telephone Calling Cards

Editing Properties of a Telephone Calling Card

Removing a Telephone Calling Card

Selecting a Calling Card to Use For a Call

Dialer Assistant

Overview Contents

Using IntranetWare Client Contents


Calling Card Wallet Dialogs

Calling Card Wallet	Set up telephone calling cards you want to use, or select a previously defined card to use.
New Calling Card	Enter a description of a new calling card.


Calling Card Wallet Overview

The Calling Card Wallet is used to store details about the telephone calling cards you use. You can use a calling card when you dial in to a network. The cost of the call is then charged to your calling card account.

You can set up a calling card to use by entering a few details about your card in the Wallet. If you use several calling cards, you can set up information about each one. You can then select the calling card you want to use at any time from the Calling Card Wallet.

Related Topics

Overview of Using Telephone Calling Cards

Calling Card Wallet Dialog

Setting Up a New Telephone Calling Card

Editing Properties of a Telephone Calling Card


Can't initialize library ADMAPIxx

Explanation

The ADMAPIxx library has not been initialized.

Action

Reinstall the NetWare* Administrator snap-ins.

* Novell trademark.  ** Third-party trademark.  For more information, see Trademarks.


Can't load LOCATION.DLL

Explanation

The software has not been installed correctly.

Action

Reinstall the IntranetWare* Client* software.


Can't load NETWARE.DRV

Explanation

The software has not been installed correctly.

Action

Reinstall the IntranetWare* Client* software.


Can't load RASPHONE.DLL

Explanation

The software has not been installed correctly.

Action

Reinstall the IntranetWare* Client* software.


Cannot create filecopy buffer

Explanation

There is not enough available memory.

Action

Close down all applications which are currently running and try reinstalling the IntranetWare* Client* software.


Cannot open file_name

Explanation

The file either does not exist, is in use, or is corrupted.

Action

Close any applications that might use this file, or try reinstalling the IntranetWare* Client* software.


Cannot unpack file

Explanation

The unpacking of a packed file has failed. This file might be corrupt or it might not be a packed file.

Action

Try reinstalling the IntranetWare* Client* software. If the problem reoccurs, contact Novell* Technical Services*.

* Novell trademark.  ** Third-party trademark.  For more information, see Trademarks.


Change Icon Dialog Box

This dialog box enables you to select a different icon for the Startup application.

File Name

This displays the filename of the application.

Current Icon

The current icon for the application is displayed here. To change the icon, click Browse to display the Browse dialog box. You can search for .ICO, .EXE, and .DLL files to find a new icon.


Change Password Dialog Box

To change your password, you need to type in your new password and then verify it by typing it again in the Confirm Password entry box.


Change Remote Password (Options Menu)

Select this option to change your current dial-in (remote) password. You must have dialed in and have established a connection before you can change the dial-in password. The number of these grace logins is set by the supervisor of the server you are dialing in to.

When the password is changed, the expiration timer is reset. You can check the number of days it will be valid for by using the Query Remote Password menu option.

Note:  The dial-in password must be entered in the Dial dialog box if Security has been enabled on the server. It allows you access to the dial-in service on the remote server not to the IntranetWare network itself. Unless Advanced NetWare security (NWCAP) has also been enabled, this password may not be the same password as you use to log in to the network.

Related Topics

Query Remote Password (Options Menu)


Change Remote Password Dialog Box

This dialog box allows you to change your current dial-in (remote) password.

Note:  This menu option is not available until you have dialed in and a connection has been established.

To change your password:

1.	Type in the current dial-in password.

2.	Type in the new password you want to use.

3.	Retype the new password.

4.	Click OK.

If the new password was retyped identically, it becomes the current password. The expiration timer is reset, so that this new password is current for the maximum number of days. (The number of days is set by the supervisor of the server you are dialing in to.)

Related Topics

Change Remote Password (Options Menu)

Query Remote Password (Options Menu)


Changing Location

When you change location, you have to restart your workstation.

Before you change to a new location, first create the location profile for the location that you want to work at using the Locations program from the Client Control Panel, then follow these steps.

To change your location:

1.	Close your applications, and then close Windows**.

2.	Restart your workstation.

3.	Select your new location in the Location Selection dialog box, then start Windows to log in to the network.

4.	Enter the relevant username and password when prompted.

Related Topic

Creating a New Location Profile

* Novell trademark.  ** Third-party trademark.  For more information, see Trademarks.


Choose Your Adapter Type

Select the manufacturer of your device from the Manufacturer drop-down list. A list of models made by the manufacturer is displayed in the Model drop-down list. Select your model, and then select the communications port that it is connected to.

If your modem is not listed, and you are using a Standard modem, choose one of the Hayes** compatible modems which are listed under the Generic manufacturer. The default is 14400. These settings should work for most modems. If you are not sure of your modem's speed (baud rate), try the default setting. If this fails to work try 9600 and then 2400.

Contact your network supervisor or modem manufacturer if you still have problems.

* Novell trademark.  ** Third-party trademark.  For more information, see Trademarks.


Choose Your Dialup Device

Select the dial-in device you will be using at this location:

•	Standard modem

•	ISDN bus adapter

•	ISDN modem


Choose Your ISDN Adapter

Select the manufacturer of your ISDN adapter from the Manufacturer drop-down list, and then select a model from the Model drop-down list.

If your adapter is not listed, click Have Disk to be able to install the necessary software. You need to have the drivers that are supplied with the adapter available. If you do not have the drivers, contact your network supervisor or ISDN bus adapter manufacturer.


Choose Your LAN Adapter

Select the LAN (network) adapter that you want to use to connect to your network at this location.

If you already have a network adapter installed, click Use an Adapter Already Installed and select the adapter from the drop-down list.

If you need to install a new adapter, click Install a New Adapter. In the dialog box that appears, you can select an adapter to install.


Choose the Network Connection Device

If you want to connect to your network at your new location, choose the type of device that you will use.

LAN (Local Area Network) adapter

Choose this option if you use a network adapter to connect to the network at this location. You can select the make and model of the adapter you use, and configure its settings in the dialog boxes that appear.

Dialup Connection

Choose this option if you use a modem (Standard or ISDN) or an ISDN bus adapter to connect to the network at this location. You can select the make and model of the modem you use, then configure its settings when prompted in the dialog boxes that appear. You will also be asked to set up dialing information for your location.

None (No network connection)

Choose this option if you cannot connect to your network using a network adapter or modem. For example, you might be creating a location profile for when you are working in a hotel room and a physical connection to the network is not possible.


Choose to Use TCP/IP

If you want to access the Internet or another application requiring TCP/IP at this location, click Yes.

•	If you are using a LAN connection to connect to your network from this location, you are prompted for the TCP/IP settings in the dialog boxes that appear.

•	If you are using a modem (Standard or ISDN) or an ISDN bus adapter at this location, you configure the TCP/IP settings in the dial-in service you want to connect to. Use the Phone Book to do this when you have created this location profile.


Clear (Phone Menu)

This option allows you to reset the Dialer Assistant. Any number that is in the Dialer is cleared.

You can also click Clear if you want to set new properties for a dial-in service. After clicking Clear, set the properties of the dial-in service using Dial-in Service Properties in the Options menu.

When you exit the Dialer Assistant after having dialed a service that is not in the Phone Book, you are asked if you want to save it as a new dial-in service entry in your Phone Book.


Clear SpeedDial (SpeedDial Menu)

This option allows you to remove a speed dial entry from the Dialer Assistant. Choose the number of the speed dial entry you want to remove.

Related Topics

Load SpeedDial


Client Hardware Requirements

In order to use IntranetWare Client for DOS/Windows 3.x, the client computer (PC or workstation) must be an IBM* compatible PC with

•	Intel* (or compatible) 80386 (or later) processor

•	8MB or more of memory (RAM).

•	a hard disk with at least 15 MB of free disk space (more if you are installing the Netscape** browser)

•	a physical connection to the network. This could be a suitable network adapter card (with the appropriate software and cabling) or a Standard or ISDN modem or an ISDN bus adapter.

Related Topics

Client Software Requirements


Client Installation

The following topics describes the client installation procedure. Prompts guide you through the process, so that users should be able to install the IntranetWare Client on their computers without referring to documentation. This section should provide you with background information in case any user requires help or further explanation.

Starting the Client Installation Program

Running the Client Installation Program

What Happens During Client Installation

Starting NetWare Administrator for the First Time After Installation


Client Installation Options

The options and dialogs seen during client installation depend on whether you have customized SETUP.INI beforehand.

If you run the client installation program from CD-ROM (or a server without having customized), you are asked whether you want to install the following optional components:

•	Netscape** Web browser

•	Novell/IP Gateway

•	Novell Target Service Agent (TSA)

•	Simple Network Management Protocol (SNMP) with or without the Host Management Information Base (MIB)

•	Novell Distributed Print Services

Related Topics

Starting the Client Installation Program

Running the Client Installation Program


Client Software Requirements

The IntranetWare Client for DOS/Windows** 3.x requires Windows 3.10 (or later) or Windows for Workgroups 3.11 to be preloaded on the client computer.

Related Topics

Client Hardware Requirements


Close (Phone Menu)

This option allows you to exit the Dialer Assistant and close a dial-in connection.

If you have entered a phone number in the Dialer Assistant that is not in your Phone Book, a message appears asking if you want to save the number as a new dial-in service entry in the Phone Book before closing the Dialer Assistant. If you click Yes, the Add to Phone Book dialog box appears. Type in a name for the new Phone Book entry and then click OK.


Complete the Connection

Some dial-in services establish connections automatically when you dial in or log in. Some services establish a connection only on explicit instruction from you. SLIP dial-in services and many PPP services require this step.

If dialing is complete but the Terminal window is still displayed, follow these steps to complete the connection.

Steps

1	Choose the "Complete Connection" button in the Terminal window.

When the connection is ready for you to use, the status in the Dialer Assistant changes to Connected:HH:MM:SS.

2	You can then start your network operations.

Related Topic

Use the Terminal window to complete a connectionÿ


Configuration Requirements
Client Computer Configuration Requirements

Each group of client components has unique configuration requirements. Disk space and memory requirements vary, depending on the modules you choose to install. LAN, modem, and ISDN bus adapter configurations require different parameters.

The installation program, SETUP.EXE, checks for existing IntranetWare* and TCP/IP configurations. If the IntranetWare and TCP/IP software is already configured on the workstation when SETUP.EXE is run, the existing configuration parameters are offered as the default parameters for IntranetWare Client for DOS/Windows**.

LAN Parameters

LAN access requirements include LAN adapter parameters and IntranetWare parameters. LAN adapter parameters vary according to the type of LAN adapter you use. Consult the documentation for your LAN adapter regarding what parameters you need to configure. IntranetWare parameters include the first network drive, preferred server, context, and preferred tree.

TCP/IP Parameters

TCP/IP parameters include the IP address, subnet mask, domain name, and IP addresses for the Domain Naming System servers and IP routers.

Modem Parameters

Modem parameters include the type of modem, the modem speed, which COM port to use, speaker on/off, compression, and protocols settings for IPX*, NetWare/IP*, or TCP/IP. Similar parameters are required for connections using an ISDN bus adapter.

Related Topics

Client System Requirements

Configuring Network Devices

Configuring TCP/IP

Preparing for Installation

* Novell trademark.  ** Third-party trademark.  For more information, see Trademarks.


Configure Your ISDN Adapter Properties

Select an adapter property type to display or configure its settings. Use the default values unless you specifically need to change a setting.

Base I/O Port Address

This is a channel used by the adapter to transfer information to the workstation's central processing unit (CPU). All hardware devices must have a unique I/O port.

Country and D-channel Protocol

Select the country from which you are dialing, and the D-channel protocol used on your ISDN connection. If you do not know the D-channel protocol, contact your network supervisor or the ISDN service provider.

Hardware Interrupt

The ISDN adapter uses an interrupt to send a signal to the workstation's CPU. It must use a unique interrupt number (one not used by another device on your workstation).


Configure Your LAN Adapter Properties

Select a LAN (network) adapter property type to display or configure its settings. The property types that you can configure depend on the type of network adapter you have selected in the previous step. Use the default values unless you specifically need to change a setting.

The property types below are the most common types used. The Information window in the dialog box provides brief information about each property type when it is selected.

For more help about these settings, contact your network supervisor.

Base I/O Port Address

This is a channel used by the adapter to transfer information to the workstation's central processing unit (CPU). All hardware devices must have a unique I/O port.

The port value (base I/O address) should be set to correspond with the port address setting on the network board or other device.

Hardware Interrupt

The network adapter uses an interrupt to send a signal to the workstation's CPU.

The interrupt level should be set to correspond with the interrupt setting on the network board or other device. The interrupt setting must be unique (one not used by another device in your workstation).

Media Frame Type(s)

Select the frame types used by your network adapter. You must specify both IP and IPX* frame types. The default settings are usually correct.

All communication on the network consists of packets of information being sent between your workstation and the server on the network. There are different kinds of packets, distinguished from each other by the order and type of information in the packet. Each type of packet has its own definition, called a frame type.

Workstations must be configured to use the same frame types in order to communicate with each other.

Memory Address

The memory address specifies the location in memory that the network adapter uses to exchange information from your workstation with other workstations on the network.

The memory address should be set to correspond with the memory address setting on the network board or other device.

Optional Node Address

You can override the hard-coded node address in the LAN driver, if the hardware allows it. This address is used to program the network board. Changing the node address for a board can create conflicts with other LAN drivers. Use the hard-coded node address whenever possible.

* Novell trademark.  ** Third-party trademark.  For more information, see Trademarks.


Configuring Dial-In Service TCP/IP Settings

Use the TCP/IP settings to supply the address information for the dial-in service.

To configure dial-in service TCP/IP settings:

1.	Open the Client Control Panel [image], and then double-click Phone Book [image].

2.	Select a dial-in service from your Phone Book.

3.	Click Properties to display the dial-in service property tabs.

4.	Click the Server tab.

5.	If TCP/IP is enabled, click TCP/IP Settings to display the TCP/IP Settings dialog box. If you need to enable TCP/IP, select Use TCP/IP and the TCP/IP Settings dialog box is displayed automatically.

6.	Click Help for more information about configuring the TCP/IP settings.

Related Topic

Configuring Location TCP/IP Settings

TCP/IP Settings Dialog Box


Configuring Location TCP/IP Settings

Use the TCP/IP settings to supply the address information that enables the TCP/IP network to communicate with your workstation.

This applies only if you have a LAN connection to your network. If you use a Standard or ISDN modem or an ISDN bus adapter to dial in to your network at the location, you need to set the TCP/IP settings in the dial-in service you access. Use the Phone Book and select the Server tab to do this.

To configure location TCP/IP settings:

1.	Open the Client Control Panel [image], and then double-click Locations [image].

2.	Select the location profile that you want to configure TCP/IP settings for, and then click Properties.

3.	Click the Connection tab.

4.	Click Protocols to display the LAN Connection Network Protocols dialog box.

5.	If you have already enabled TCP/IP, choose TCP/IP Settings to edit the settings. If you need to enable TCP/IP, select Use TCP/IP and the TCP/IP Settings dialog box is displayed automatically.

6.	Click Help for more information about configuring your TCP/IP settings.

Related Topic

Configuring Dial-In Service TCP/IP Settings


Configuring Network Adapter Settings

You can edit the settings for the LAN (network) adapter you use to connect to the network by using the Locations program.

To configure your network adapter settings:

1.	Open the Client Control Panel [image], and then double-click Locations [image].

2.	Select the location profile that you want to configure the adapter settings for.

3.	Click Properties or double-click the location to display its properties.

4.	Click the Connection tab.

5.	Click Properties to display the LAN Adapter Properties dialog box.

6.	Select an adapter property type to display or change its value.

When you select a property, brief information about it is displayed in the information window. Click Help in the dialog box for more information about the network adapter settings.

7.	Click OK.

8.	To save your settings, click OK in the Locations dialog box.


Configuring Network Device Drivers

A separate STARTNET.BAT file is created for each location. This file loads the appropriate network drivers and protocols. You can customize the file specifically for the location.

If you want to load drivers into upper memory (high), edit the appropriate line in STARTNET.BAT by adding the LH command.

For example, the following STARTNET.BAT lines load LSL*, NE2000*, and IPXODI into upper memory:

CD C:\NOVELL\CLIENT32

LH C:\NOVELL\CLIENT32\LSL

LH C:\NOVELL\CLIENT32\NE2000

LH C:\NOVELL\CLIENT32\IPXODI.COM

C:\NOVELL\CLIENT32\VLM.EXE /C=C:\NOVELL\CLIENT32\NET.CFG

Related Topics

PCMCIA Card Support

Location Configuration

* Novell trademark.  ** Third-party trademark.  For more information, see Trademarks.


Configuring Network Devices

SETUP.EXE requires specific information about the network device that you use to connect from the location. If you are creating a location profile, this information is stored as part of the profile.

LAN Connections

If your adapter is already installed before you run SETUP.EXE, the program automatically recognizes its type and you are able to select it from a list of installed adapters. If you want to install a new adapter, you can select from a list of most commonly used adapters. However, if your adapter does not appear in the list, you need a driver diskette in order to install it. Refer to the documentation that came with the adapter to determine what you need to do to configure it.

The installation program, SETUP.EXE, prompts you for information about an adapter so that the software can be configured correctly to use it. Therefore, it is important that you keep a record of the values assigned to adapter settings. Although the specific information you need to supply in SETUP.EXE depends on the type of adapter you are using, most adapter configurations include the following settings:

•	Base I/O port address

•	Hardware interrupt

•	Media frame type

For settings unique to your particular type of network adapter, refer to the manufacturer’s documentation.

Modem and ISDN Device Connections

Make sure you know the manufacturer and model of your modem/bus adapter before installing the IntranetWare* Client*. During installation, you can select your modem from a list of supported devices. However, if the device you are using does not appear in the list, you need to add it to the database by editing the appropriate .INI or .ISD files.

Before running SETUP.EXE and creating a location profile used to dial-in, make sure you know which communication port your device is physically connected to.

Related Topics

Configuring Network Device Drivers

Adding a New Modem/Bus Adapter to the Database

Preparing for Installation

Novell trademark.  ** Third-party trademark.  For more information, see Trademarks.


Configuring TCP/IP

If you want to use the Internet, Netscape**, or any other service that requires TCP/IP from a location, you must enable it during installation.

Note:  You need to configure TCP/IP in SETUP.EXE only if the network adapter you configured is a LAN adapter. If you are using a modem or ISDN bus adapter, and are defining a dial-in location profile, IP address information is part of the dial-in service, which you can define only after the IntranetWare* Client* for DOS/Windows** is installed and running.

For detailed information about TCP/IP and TCP/IP parameters, refer to the following Novell NetWare 4.11 documentation:

•	Advanced Protocol Configuration and Management Guide

Note:  SETUP.EXE checks for existing TCP/ IP configurations. If the TCP/IP software is already configured on the workstation when you install, the existing configuration parameters are offered as the default parameters.

Related Topics

Configuring Dial-In Service TCP/IP Settings

TCP/IP Settings Dialog Box

Configuring Location TCP/IP Settings

Preparing for Installation

* Novell trademark.  ** Third-party trademark.  For more information, see Trademarks.


Connecting to a Dial-in Service from the Phone Book

To open a connection and access a specific network, you can dial a dial-in service from the Phone Book. Do this when you want to connect to a network other than your current default connection, or when you are traveling and have to dial in to your network.

To connect to a dial-in service from the Phone Book

1.	Make sure you are connected to the telephone line and your modem is on.

2.	Open the Client Control Panel [image], and then double-click Phone Book [image].

3.	Select the dial-in service you want to connect to, and then click Dial.

The Dialer Assistant is displayed and the dial-in service is dialed automatically. The Dial dialog box confirms the dialing details.

4.	Enter your dial-in username and password if required, and then click OK. The security options depend on how the dial-in service is configured. It might be set up so that the dialback feature is on. This feature enables the dial-in service to dial you back.

The number is dialed automatically for you.

If you are dialing in to an NetWare* server, you will be prompted to enter your dial-in password to log in to the network. (The dial-in password is sometimes called the remote password.)

5.	(Conditional) If the dial-in service requires a manual login or other commands, the Terminal window is displayed with the prompts from the dial-in service. Follow the prompts.

See the "Using the Terminal Window to Complete a Connection" topic for more information.

When the connection is established, the Dialer Assistant is minimized and shows the call duration in minutes for as long as the connection is open. You can run any network applications and operate in the same way as when you are directly connected to the network cable.

Related Topics

Creating a Dial-In Service Entry

Hangup (Phone Menu)

Call Preferences (Options Menu)

Setting Up a New Telephone Calling Card

Dialing Operator-Assisted Calls

Query Remote Password (Options Menu)

Change Remote Password (Options Menu)

* Novell trademark.  ** Third-party trademark.  For more information, see Trademarks.


Connection Tab (Dial-in Service Properties)

This tab allows you to configure the connection settings used by the dial-in service. The default values are designed to work for most connections.

Contact your network supervisor if you are not sure what values to set.

 Tab Options

Standard Modem Connection

Select this option if the connection to the dial-in service is through an analog modem.

ISDN Connection

Select ISDN Connection if the connection to the dial-in service is through an ISDN modem or ISDN bus adapter.

Sub-Address

Type the sub address of the ISDN bus adapter used to connect to the dial-in service. The address is required only if the dial-in service has more than one ISDN bus adapter.

Rate Adaption

Data is transferred over ISDN lines at 64K bps or 56K bps. Choose either a 64K connection, with no rate adaption, or 56K connection with rate adaption.

Leased Line

Select this check box if the Standard modem connection uses a leased line.

Parity

Select the type of parity to use for transmissions over the connection. Select None if the connection does not check parity. This field does not apply to ISDN bus adapters.

Data Bits

Select the number of data bits in each byte that the modem transmits. If you select a parity option other than None, you must select seven data bits because the eighth bit is used to encode the parity. This field does not apply to ISDN bus adapters.

Stop Bits

Select the number of stop bits between bytes. This field does not apply to ISDN bus adapters.

Related Topics

General Tab (Dial-In Service Properties)

Server Tab (Dial-In Service Properties)


Connection Tab (Location Properties)

This tab allows you to select the device you use if you connect to the network at this location, and to select the type of network connection protocol you want to use. The current settings are displayed.

 Tab Options

No Network Connection

This option is selected if you chose to work offline when you created the location. If it is currently an online location, you can select this option to make it an offline location profile. You will be prompted to log in offline to your network when you start Windows**.

LAN Adapter

This option is selected if you chose to connect to the network using a LAN (Local Area Network) connection. Select this option to change the location from an offline to an online location. You then select the type of LAN adapter you use.

ISDN Bus Adapter

This option is selected if you chose to connect to the network using an ISDN bus adapter connection. You then select the type of ISDN bus adapter you use.

Adapter

Displays the adapter you chose to use to connect to the network. Click Properties to display information about the selected adapter. To select or change the type of adapter you use at this location for your network connection, select one from the drop-down list.

If your adapter is not listed, click Add to install the necessary software for your adapter. You can then select your new adapter from the drop-down list.

Click Protocols to configure the protocol you use for network connections at this location. Click Help in the LAN Connection Network Protocols dialog box for more information about protocols.

Standard or ISDN Modem

Select this option if you chose to use a modem to dial in and connect to your network at this location. When you choose this option, the Dialup Connection Properties dialog box is displayed automatically so that you can select the type of modem (Standard or ISDN), its make and model, and its settings.

Click Help in the Dialup Connection Properties dialog box for more information.

When you have selected a modem to use, you can configure the network connection protocol you want to use by clicking Protocols.

Click OK to save any changes you have made to the location profile. Click Cancel if you do not want to save changes.

Related Topics

Overview of Location Profile Information

Dialup Connections Properties Dialog Box

Adapter Properties Dialog Box

Creating a New Location Profile

Removing a Location Profile

Sending a Location Profile

Importing a Location Profile

* Novell trademark.  ** Third-party trademark.  For more information, see Trademarks.


Corporate Dial-in Services

Dial-in services can be defined centrally in a Directory tree by a network supervisor using the "snap-in" programs to NetWare* Administrator. These "corporate" dial-in services are NDS* Dial-Up Connection objects which are available to all IntranetWare* Client* users. When users click Update in their Phone Books, all Dial-Up Connection objects on the attached server are copied as Dial-in Service entries in the Phone Book.

The benefits of corporate dial-in services are:

•	One corporate dial-in service can be quickly copied to all users

•	Individual users do not need to understand the technology of how connections are made at the server end. Users can simply replicate the corporate Dial-in services and then use them as they would any dial-in services they had defined themselves using the Phone Book.

Changing Corporate Dial-in Services

Users can change the properties of any entry in their Phone Book. However, if this entry is a copied corporate Dial-in service object, this is a temporary change. When the Phone Book is next updated, the local definition are overwritten with the corporate one.

Likewise, if the supervisor updates a corporate Dial-in Service object, the local copy of the dial-in service will be automatically updated at the next update. This is useful if you updated a Dial-in service object to reflect a change on a server. The change is automatically reflected throughout the network as users update their Phone Books. They do not even need to be aware of the change.

Related Topics

Creating Corporate Dial-In Services

Managing Corporate Dial-In Services

Update Corporate Dial-In Services from the Network

Including a Dial-In Service

Phone Book

Using IntranetWare Client Contents

* Novell trademark.  ** Third-party trademark.  For more information, see Trademarks.


Create and Maintain Location Profiles

Overview of Location Profile Information

Creating a New Location Profile

Editing Properties of a Location Profile

Removing a Location Profile

Editing Dialing Details for a Location

Configuring Network Adapter Settings

Editing Modem Settings

Editing ISDN Bus Adapter Settings

Set Up Permanent Drive and Printer Connections for a Location

Adding Startup Applications to a Location


Create or Change Permanent Drive or Printer Connections for a Location

You can create or change permanent drive or printer connections (mappings) for your current location. Permanent connections are restored every time you log in to the network.

Note:  If you create a new location by basing it on an existing one, the new location will have the drive and printer mappings from the location you based it on.

To change drive settings:

1.	Open the Client Control Panel [image], and then double-click Locations [image].

2.	In the Locations dialog box, double-click your current location or click Properties.

3.	Click the NetWare* tab.

4.	Click Drives.

The Permanent Drive Connections dialog displays any current permanent drive mappings.

5.	Click Modify to display your drive connections in the NetWare Drive Connections dialog box of the NetWare User Tools program.

You can change your existing drive connections or add new ones. Click the Help icon for more information about creating a drive mapping and making it permanent.

6.	Close the NetWare User Tools program.

The permanent drive connections you have created or changed are displayed in the Permanent Drive Connections dialog box.

7.	Click OK to close the dialog boxes and save the changes in the location profile.

To change printer settings:

1.	Open the Client Control Panel [image], and then double-click Locations [image].

2.	In the Locations dialog box, double-click your current location or click Properties.

3.	Click the NetWare* tab.

4.	Click Printers.

The Permanent Printer Connections dialog displays any current permanent drive mappings.

5.	Click Modify to display your printer connections in the NetWare Printer Connections dialog box of the NetWare User Tools program.

You can change your existing printer connections or add new ones. Click the Help icon for more information about creating a printer mapping and making it permanent.

6.	Close the NetWare User Tools program.

The permanent printer connections you have created or changed are displayed in the Permanent Printer Connections dialog box.

7.	Click OK to close the dialog boxes and save the changes in the location profile.

Related Topic

Removing Permanent Drive or Printer Connections from a Location

* Novell trademark.  ** Third-party trademark.  For more information, see Trademarks.


Creating Corporate Dial-In Services

Corporate dial-in services are created using NetWare* Administrator. Before you can create a corporate dial-in service, your network must be using NetWare 4.1 or later, and you must be using a client workstation running NetWare Administrator 4.10 or later (NWADMIN.EXE) or NWADMN3X.EXE.

Corporate dial-in services are NDS Dial-Up Connection objects which can be used as both Windows 3.x dial-in services or as Windows 95 Dial-Up Connections in a user's Dial-Up Networking folder. Within NetWare Administrator, the term Dial-up Connection is used: for example, you create a Dial-Up Connection object. However, this object can also be used by IntranetWare* Client* for DOS/Windows users with their Phone Books.

Note -- You must have the Create right to the container object where you want to create a Dial-Up Connection. The rules for creating a Dial-Up Connection object (such as naming conventions) are the same as for any other type of leaf object. For complete information about managing NDS* objects, refer to the Novell* NetWare 4.11 document Supervising the Network.

When you create a dial-in service, all users with Browse and Read rights to the container will be able to add it as a dial-in service to their Phone Books.

The dialog boxes you see in NetWare Administrator ask for the similar information as when creating or modifying dial-in services using the Phone Book or Dialer Assistant. Occasionally, a field or selection list asks for information specific to Windows 3.x or Windows 95. Complete the relevant information only. For detailed information about a dialog box, click Help in that dialog box.

To create a corporate dial-in service:

Note -- By creating a Dial-up Connection object on your local computer, you can try out the connection before you copy it to the server for access by other users.

1.	Start NetWare Administrator.

2.	Select the container object that you want to contain the new Dial-Up Connection object.

3.	Select Create from the File menu.

4.	In the New Object list box, select Dial-Up Connection and click "OK".

The Create dialog box is displayed.

5.	Type in a name and a telephone number for the new object. For more detailed information, click Help.

Depending on what selections you make here, other dialog boxes may be displayed.

6.	Complete the details as appropriate.

7.	Click OK.

The new Dial-Up Connection is created.

Note -- When you create a new Dial-Up Connection object, you have to click OK. Cancel is grayed out. OK saves the settings in all pages of the dialog. Cancel closes the dialog box without saving the settings entered on any page.

Related Topics

Corporate Dial-In Services

Managing Corporate Dial-In Services

* Novell trademark.  ** Third-party trademark.  For more information, see Trademarks.


Creating a Dial-In Service Entry

The Phone Book contains a list of dial-in services. These can be created by your network supervisor (corporate entries) and added to your Phone Book, or you can create personal entries. The dial-in service contains all the information necessary to be able to make a connection to it.

To create a personal dial-in service in your Phone Book:

1.	Open the Client Control Panel [image], and then double-click Phone Book [image].

2.	In the Phone Book, click New.

The Dial-in Service Properties dialog box is displayed. This contains property tabs which you select to enter information about the dial-in service.

3.	In the General tab, enter a name for the new entry.

The entry must begin with a letter because entries are displayed alphabetically in the Phone Book tabs.

4.	(Conditional) If users who dial in to this dial-in service only need to dial an internal phone number where no prefix or suffix is required, you only need to enter the telephone number and check the Dial number exactly as shown check box. Then skip to Step 7.

5.	(Conditional) If users dial in from other locations where country codes, area codes, and calling card dialing rules need to be used, you must enter the country and area code.

6.	From the drop-down list, select the country where the dial-in service is located.

7.	Enter the area code and telephone number of the dial-in service.

8.	(Optional) Add any desired notes about the entry in the Notes section.

9.	Click the Server tab.

10.	Select the dial-in service server type (NetWare* Connect* PPP, for example).

11.	Choose the type of security protocol to use for remote connections.

The security options available depend on the type of server you choose.

If you select the Enable Security check box, you enable the Password Authentication Protocol (PAP). If you also select the Advanced NetWare Security check box, you enable the NetWare Connect Authentication Protocol (NWCAP). If you use NWCAP, you can choose to enforce dialback.

Click Help in the Server tab for more information about security and network protocols.

12.	(Conditional) If the dial-in service requires users who dial in to this dial-in service to enter additional login information, select the Terminal Window check box.

13.	(Optional) Select a script to be run automatically in the Terminal window so users don’t have to type in login details.

14.	Choose the network protocols that the dial-in service supports.

When users dial in to this dial-in service, it checks to see if it can support the network protocol that they are using.

15.	Click the Connection tab to set the connection settings for the dial-in service.

Click Help in the Connection tab for more information about configuring the settings.

16.	Click OK to store the entry in your Phone Book or click Cancel if you do not want to save the dial-in service entry.

After the dial-in service is created, you can select it in the Phone Book and then click Dial to dial in and connect to the dial-in service.

Related Topics

Connecting to a Dial-in Service from the Phone Book

Removing a Dial-In Service Entry

Editing Properties of a Dial-In Service Entry

* Novell trademark.  ** Third-party trademark.  For more information, see Trademarks.


Creating a New Location Profile

You can create profiles of locations that you want to use your workstation at. A location profile consists of information about how you want your workstation to be set up (how you log in to the network, what device you use to connect to the network, and any permanent drive and printer connections you use, for example). Refer to "Overview of Location Profile Information" for more information.

To create a new location profile:

1.	Open the Client Control Panel [image], and then double-click Locations [image].

2.	In the Locations dialog box, click New.

The New Location coach is started. This is the start of a series of interactive dialog boxes that help you create a new location profile.

3.	Enter the details for your new location as prompted by each dialog. Click Help or press F1 for more help about each one. The following is an example of the type of information you might need to provide:

•	Location name for example "At Home," or "In the Office". Each location you create has to have a unique name.

•	Type of device you use to connect to your network. You can also choose to have no connection and work offline.

•	Network login preferences for the location.

•	Dialing details to enable you to dial out from the location if you use a modem or ISDN bus adapter.

•	TCP/IP information if you want to connect to the Internet or use an application that uses TCP/IP.

4.	When you have entered the necessary information about the location, the Next button changes to Finish. Click this to create your new location.

Once you have created your new location, you can edit the location properties at any time by using the Locations program. See "Editing Properties of a Location Profile" for more information

To change to this location now, close your applications, restart your workstation, and then select the location in the Location Selection dialog box.

Related Topics

Overview of Location Profile Information

Editing Properties of a Location Profile

Removing a Location Profile

Changing Location


D-channel

The ISDN channel that carries control and signal information to set up and break connections.


DNS (Domain Name System)

A standard service that manages and provides information about the names and addresses of computers on a network. It allows changes to the name and address information to be administered on a single system and distributed throughout the network domain by server machines, called name servers.

A computer calls a name server to get address information. A DNS server translates symbolic host names (saleshost, for example) into IP addresses.


DNS domain name

The name of the domain name server. The domain name server provides access to the Internet.


DOS Configuration Files

The client installation program amends the CONFIG.SYS and AUTOEXEC.BAT files. The old CONFIG.SYS and AUTOEXEC.BAT are saved as CONFIG.000 and AUTOEXEC.000, if possible. If the .000 extension has already been used during a previous installation, .001 is used, and so on.

CONFIG.SYS

SETUP.EXE adds the following line to CONFIG.SYS:

LASTDRIVE=Z

Also, the following section is added:

[common]

DEVICE=C:\NOVELL\CLIENT32\LOCATION.EXE

LOCATION.EXE is the location selection program. The [common] label indicates that the statements that follow are common to all locations.

You can edit CONFIG.SYS to load devices on a location-dependent basis.

AUTOEXEC.BAT

If necessary, SETUP.EXE adds the following line to AUTOEXEC.BAT:

CALL C:\NOVELL\CLIENT32\STARTNET.BAT

Related Topics

Changes Made During Client Software Installation

Location Configuration Files

Windows Configuration Files


Deleting a Script

To delete a script you no longer need:

1.	In the Script Editor, open the script you want to delete.

2.	Click Remove.

3.	Click OK to delete the script.

Related Topics

Playing Back a Script

Recording a Script

Writing a New Script

Editing a Script


Dial (Phone Menu)

This option allows you to dial automatically a number that you have entered in the Dialer Assistant. The Dial dialog box is displayed.

If you want to dial the number yourself using your telephone, click Dial by Hand from the Phone menu.

You can also choose the Dial icon [image] to dial the connection number.

Related Topics

Dial Dialog Box

Dial by Hand (Phone Menu)

Connecting to a Dial-in Service From the Phone Book


Dial Dialog Box

This dialog box displays the dialing details for the connection you want to make.

A description of where you are dialing from and dialing to is displayed. It also tells you if you are using a telephone calling card.

Dialog Options

Number to Be Dialed

The phone number that is going to be dialed is displayed (it is not displayed if you are dialing by hand). You can change this number if required. The number includes any prefixes or suffixes that are added (country codes, area codes, and any calling card numbers, for example).

This Is a Local Call, Do Not Use a Calling Card (Optional)

This option is displayed only when dialing within the United States to a dial-in service also in the United States using a calling card. If it is a local call, the check box is not selected and the calling card is not used. If it is a long distance (not international) call, the check box is selected and the calling card is used.

Security Options (Username, Password, or Dialback)

If a security protocol is used on the dial-in service you are connecting to (see Server tab in Dial-in Service Properties), the first time you dial in to a dial-in service you must to enter a dial-in username and password to authenticate the call.

If the dialback feature has been enforced on the dial-in service, the Dialback On check box is selected and the telephone number for your current location is displayed. If dialback has not been enforced, you can choose to disable dialback. To do this, clear the check box.

Note:  If you are using ISDN, dialback occurs only when the connection is first established. If the call is suspended and then re-established by your computer, the server will not dial back.

After selecting you options, click OK to dial and make the connection to the dial-in service.

If the dial-in service requires a manual login or additional information, the Terminal window is displayed. (See "Using the Terminal Window to Complete a Connection" for more information about using the Terminal window.)

If you are dialing in to IntranetWare*, the Login to IntranetWare dialog box is displayed after connection so you can enter your username and password to log in to the network server.

Related Topic

Problems When Dialing In

Terminal Window

Query Remote Password (Options Menu)

Change Remote Password (Options Menu)

* Novell trademark.  ** Third-party trademark.  For more information, see Trademarks.


Dial and Connect to a Network

Overview of Dialing In and Connecting to a Network

Dialing in to a Network

Connecting to a Dial-in Service from the Phone Book

Dialing Operator-Assisted Calls

Inserting a Speed Dial Entry

Selecting a Calling Card to Use for a Call

Configuring Dial-In Service TCP/IP Settings


Dial by Hand (Phone Menu)

This option allows you to dial manually using your telephone handset. This can be useful if you need to place a call through the operator. The Dial by Hand Dialog Box  is displayed.

Before you can dial using your telephone, you need to select a dial-in service entry from the Phone Book to configure the connection settings.

If you want to dial automatically without using your handset, choose a dial-in service from your Phone Book and click Dial from the Phone menu.

Related Topics

Dial (Phone Menu)


Dial by Hand Dialog Box

1.	Dial the connection number using your telephone handset.

2.	If prompted, enter your Dial-in Username, Password and the dialback telephone number. (The fields you see depend on your settings in the Server Tab in the Dial-in Service Properties.)

3.	Click OK to dial.

4.	Click OK when the call is answered.


Dial-in Service Identification Page

This page of the Dial-in Service object dialog displays the full NDS* context name of the Dial-in Service object. The version of the Dial-in Service is also displayed.

Choose "Properties" to edit the Dial-in Service properties.


Dial-in Service Properties (Options Menu)

This option allows you to view the properties of a dial-in service that the Dialer Assistant is going to dial. Do this when you have selected a dial-in service from the Phone Book and you want to view or change its properties.

You can configure the following dial-in service properties:

•	Telephone number details

•	Server type (NetWare* Connect* PPP, for example)

•	Security protocol used to authenticate the connection

•	Network protocols the service supports and their settings

•	Modem and ISDN connection settings

The General tab is displayed first by default and contains the telephone details. Click Help in a tab for more information about configuring the dial-in service.

Related Topics

General Tab

* Novell trademark.  ** Third-party trademark.  For more information, see Trademarks.


Dial-in Service Properties Dialog Box

This dialog box allows you to configure the properties of a dial-in service entry so that you can make a connection to it.

General Tab

Configures details of the telephone number of the dial-in service.

Server Tab

Selects the dial-in server type. You can also specify the security protocols to use and the network protocols that the dial-in service supports.

Connection Tab

Configures the connection settings for the dial-in service.


Dial_Up Connection Properties Dialog Box
Dial-In Connection Properties Dialog Box

This dialog displays information about a selected dial-in service. The modem manufacturer and model are displayed.

To change your modem:

1.	Select Standard Modem or ISDN Modem.

2.	Select the manufacturer of the new modem from the list; then select your model.

If your modem is not listed, select the Hayes** compatible 2400 or Hayes 9600 models which are listed under the Generic manufacturer. This setting should work for most modems.

3.	Select the communications (COM) port that your modem is connected to.

4.	(Optional) Update the Speed and Speaker settings.

5.	Click OK.

Dialog Options

Standard Modem

Select this option if your dial-in connection is via a standard analog modem. When this option is selected, the Detect Modem button is enabled.

ISDN Modem

Select this option if your dial-in connection is via an ISDN modem.

Maximum Speed

The maximum baud rate speed that your modem can support is displayed. If you find that your modem does not initialize properly when you dial in, select a lower speed.

Connect at Optimum Speed

This option is enabled by default if your modem supports this feature. It allows the best connection speed to be selected for the dial-in connection. Disable this feature by unchecking the check box.

Speaker

Select Off if you do not want the modem speaker turned on. If you want to hear the connection through the speaker, click On until Connected or On for the Call Duration.

Communications port

Select the communications port that your modem is connected to.

Click Advanced to configure more advanced modem properties (type of flow control or compression used, for example).

Related Topics

Advanced Dial-In Connection Properties Dialog Box

* Novell trademark.  ** Third-party trademark.  For more information, see Trademarks.


Dialer Assistant

The Dialer Assistant helps you dial and connect to a network or dial-in service. You must have a  telephone line and the means to connect your computer to the line to do this. You can have a Standard or ISDN modem or an ISDN bus adapter for this purpose. If a modem is available, the Dialer Assistant displays the message "Ready."

The following buttons are provided:

Choose:	To:
	Dial the connection.
	Hang up the call.
	Choose a dial-in service from your Phone Book.
You can dial and connect to a dial-in service in the following ways:

•	Dial a Phone Book entry (dial-in service) automatically.

•	Dial without creating a Phone Book entry.

•	Dial the number using your telephone handset. This is useful if you need to dial operator-assisted calls, for example.

Related Topics

Dialer Assistant Dialogs

Dialer Assistant Menus

Dial and Connect To a Network

Dialing a Phone Book Entry Automatically

Dialing Without Creating a Dial-in Service Entry

Dialing Operator-Assisted Calls

Terminal Window

Setting Up a New Telephone Calling Card

Problems When Dialing In

Overview Contents

Using IntranetWare Client Contents

* Novell trademark.  ** Third-party trademark.  For more information, see Trademarks.


Dialer Assistant Dialogs

Choose a dialog for information about it.

Dialer Assistant

Dial-in Service Properties

Dial

Dial by Hand

Calling Card Options

Query Remote Password Dialog Box

Change Remote Password Dialog Box

Related Topics

Reference Information Contents


Dialer Assistant Menus

Choose a menu option for information about what it does.

Phone menu

Dial

Dial by Hand

Hangup

Phone Book

Clear

Close

SpeedDial menu

Load SpeedDial

Clear SpeedDial

Options menu

Calling Card

Modem

Location

Dial-in Service Properties

Call Preferences

Show Idle Timeout Progress

Show Modem Log

Script Editor

Query Remote Password

Change Remote Password

Related Topics

Reference Information Contents


Dialer Assistant Messages

Choose an error message to see more information about the problem and ways you can resolve it.

A modem definition script does not exist

An error occurred setting up the PPP link

An unknown PPP error occurred

An internal error has occurred

A modem request timed out waiting for a response

An unexpected response over the communications line

An unknown error on the communications channel

An unknown error modem operation

An unknown modem response was received

Error closing the communications channel

Error negotiating network parameters with remote server

Error opening the communications channel

Error writing to the communications channel

Error reading from the communications channel

Invalid parameter(s) used for the communication channel

Invalid parameter(s) setting serial line protocol options

No carrier detected

No dial tone from the modem

No memory available for the communications channel

No port available for the communications channel

Requesting BOOTP information

The script for the modem is invalid

The number is busy

There is no answer

Username and password rejected by the remote service

Related Topics

Troubleshooting Contents


Dialer Assistant Overview

Use the Dialer Assistant to dial in to a network. The network servers that you dial in to are known as dial-in services. For example, you can dial in to your network, an Internet service, or TCP/IP host. You need to have a modem or ISDN bus adapter configured at your location before you can make the connection.

Dialing Information

The Dialer Assistant uses all the dialing information from the location profile for your current location to manage the call. International and location-specific dialing rules are added automatically to the number you want to dial unless you choose the option Dial the Number Exactly as Shown.

Creating Dial-in Services

You can create a dial-in service entry that contains information about the network that you want connect to; this enables you to choose a dial-in service entry to dial and connect to without setting up the connection information every time you dial. Also, your network supervisor can create dial-in services on the network which you can add to your Phone Book.

Using Telephone Calling Cards

If you choose to use a telephone calling card, the Dialer Assistant uses the information about the card's dialing rules, your Personal Identification Number (PIN), and the account number when dialing.

Making the Connection to a Dial-in Service

When you establish a connection with the dial-in service, you can then log in to servers and map drives to access the network resources.

You can dial a connection by doing one of the following:

•	Dial automatically using a dial-in service from the Phone Book

•	Dial manually without creating a dial-in service

•	Dial using your telephone handset (Standard modem only)

Related Topics

Overview of Dialing and Connecting to a Network

Dialer Assistant Dialogs

Dialing In to a Network

Connecting to a Dial-In Service from the Phone Book

Setting up a new Telephone Calling Card


Dialing Operator-Assisted Calls

To place a call through the operator or when you want to dial using your handset:

1.	Click here [image] to display the Dialer Assistant if it is not already displayed.

2.	Click the Phone Book icon [image] and select a dial-in service to use for the call’s configuration information.

3.	Select Dial By Hand from the Phone menu.

4.	Complete the prompts in the Dial By Hand dialog box.

These depend on the security protocol that is used by the dial-in service. You might have to supply your dial-in username and password (or your IntranetWare* username and password if Advanced NetWare Security was enabled).

5.	Click OK.

A dialog box prompts you to dial the phone number using your handset.

6.	Pick up your handset and dial the operator or the connection number.

7.	When the operator completes your call or the remote modem answers the call, click Connect.

8.	Replace the handset immediately after the call is connected.

9.	Follow any prompts displayed by the Dialer.

If the dial-in service requires a manual login or other commands, the Terminal window is displayed with the prompts from the dial-in service. See the "Using the Terminal Window to Complete a Connection" topic for further instructions.

When the connection is established, you can run any network applications and operate in the same manner as when you are directly connected to the network cable.

Related Topic

Creating a Dial-In Service Entry

* Novell trademark.  ** Third-party trademark.  For more information, see Trademarks.


Dialing Problems

If you experience difficulty when dialing in to NetWare*, see the section Dialing in the topic, Troubleshooting.


Dialing Tab (Location Properties)

This tab allows you to view or edit the telephone dialing information for the location. This tab is displayed only if you are using a modem (Standard or ISDN) or an ISDN bus adapter at the currently selected location. The information provided in this tab is used when you dial in to your network.

 Tab Options

Country

Select the country where you are dialing from.

Area Code

Enter the telephone area code of the location you are dialing from.

Phone Number

Enter the telephone number for your location. Enter the number for the telephone that is connected to your modem.

Dial a Number for an Outside Line

Select this check box if you need to dial a number to connect to an outside line. You then need to enter the number for dialing local calls and for other calls (international and long distance).

Support a Default Dial-in Service

Select this check box to display the Phone Book and choose a default dial-in service to dial when you need to connect to the network.

Click Change if you want to select a different dial-in service from your Phone Book.

Advanced Button

Click Advanced to display the Advanced Dialing Options dialog box. You can set the dialing type (tone or pulse), enter a number to disable the call waiting feature, and select the option to wait for a dial tone.

Click OK to save any changes you have made to the location profile. Click Cancel to ignore the changes. Click another tab if you want to edit other location properties.

Related Topics

Overview of Location Profile Information

Creating a Dial-In Service Entry

Setting Up a New Telephone Calling Card

Editing Properties of a Telephone Calling Card

Overview of Using Telephone Calling Cards


Dialing a Phone Book Entry Automatically

To dial a phone book entry automatically:

1.	Select a dial-in service to which you want to connect.

You can select an entry either by clicking [image] to select a dial-in service from your Phone Book, or by selecting a speed dial entry. To insert a speed dial entry, see "Load a Speed Dial Entry."

The number is entered into the Dialer Assistant.

2.	(Optional) Select Dial-in Service Properties from the Options menu if you want to edit the dial-in service properties of the server.

3.	(Optional) Select Location from the Options menu to view or edit the location profile dialing information.

4.	(Optional) Select Modem from the Options menu if you need to configure your modem settings.

5.	(Optional) If you want to use a calling card for the call, select Calling Card from the Options menu to display the Calling Card Options dialog box.

By default, the last calling card that was used at your current location is selected. To change the calling card, click Change to view the Calling Card Wallet and select a calling card to use. If you have not already set one up, check the Dial using a calling card check box. The Calling Card Wallet is displayed; see "Setting Up a New Telephone Calling Card."

6.	Click OK to return to the Dialer Assistant.

7,	Click Dial.

The Dial dialog box appears and shows you the call details to make sure you are dialing the correct number. You can change the number here if you want.

Depending on the type of security protocol that is used by the dial-in service, you might be prompted for a dial-in username and password to authenticate the call. If the dialback feature has been enforced by the dial-in service, your phone number is displayed in the Dialback On check box.

8.	Click OK to continue dialing.

If the dial-in service requires a manual login or other information, the Terminal window is displayed. See "Using the Terminal Window to Complete a Connection."

To view messages from the modem while the connection is being made, select Show Modem Log from the Options menu.

To view a status bar while the connection is being made, select Show Idle Timeout Progress from the Options menu.

9.	The Login to IntranetWare* dialog box is displayed so you can log in to the network server. Enter your IntranetWare username and password. You can then use all your network resources.

Note:  Select Clear from the Phone menu to clear any number you have entered. This also resets the modem connection settings.

Related Topics

Problems When Dialing In

Dialing Operator-Assisted Calls

Dialing Without Creating a Dial-in Service Entry

* Novell trademark.  ** Third-party trademark.  For more information, see Trademarks.


Dialing an Outside Line

If you need to dial a number before you can access an outside line, click Yes and type the number required for local calls and the number required for other calls (international and long distance).

This information is added to the dialing string when you dial in to the network.


Dialing in to a Network

Click here [image] to view the Dialer Assistant if it is not already displayed. You need to have a modem or ISDN bus adapter connected to be able to start the Dialer Assistant.

To automatically dial using a Phone Book dial-in service entry:

1.	Choose the dial-in service you want to connect to.

You can select Phone Book from the File menu to display your Phone Book and select a dial-in service. Click OK to insert the entry into the Dialer Assistant.

You can also select a speed dial entry by choosing the number next to the entry. For more information, see "Inserting a Speed Dial Entry."

2.	(Optional) To configure the dial-in service properties, select Dial-in Service Properties from the Options menu.

If you want to use a telephone calling card, select Calling Card from the Options menu. Select a calling card to use from the Calling Card Wallet.

3.	Select Dial from the Phone menu or [image] to automatically dial this entry.

The Dial dialog box is displayed. This shows information about where you are dialing to and if you are using a calling card. You can change the number you are dialing in the number text box.

4.	(Conditional) Enter your username and password if required to authenticate the call.

5.	Click OK to start dialing.

The Dialer displays the message "Initializing modem." You can display the Modem Log as the connection is established by choosing Show Modem Log from the Options menu.

6.	(Conditional) If the dial-in service requires a manual login, the Terminal window is displayed so you can enter and receive commands from the dial-in service. See "Using the Terminal Window to Complete a Connection" for more information about using the Terminal window.

7.	(Conditional) If you are dialing in to a NetWare* server, enter your username and password to log in to the network when prompted. You can then use all network resources as though you were directly connected to the network cable.

When the connection is completed, the Dialer Assistant is minimized and the call duration in minutes is shown for as long as the connection is open.

Note:  To hang up at any time, select Hang Up from the Phone menu or [image]. To clear or reset the Dialer, select Clear from the Phone menu.

Related Topics

Dialing without Creating a Dial-in Service Entry

Dialing Operator-Assisted Calls

Call Preferences (Options Menu)

Calling Card Wallet

Using the Terminal Window to Complete a Connection

* Novell trademark.  ** Third-party trademark.  For more information, see Trademarks.


Dialing without Creating a Dial-in Service Entry

You can dial a connection without creating and saving a Phone Book dial-in service entry. This is useful if you want to make a one-time connection, or test a new phone number.

When you dial, the configuration settings for the connection are taken from the currently selected dial-in service from the Phone Book. If you select a dial-in service from the Phone Book, you can edit the dial-in service properties to suit the connection you want to make.

If you are at a location that is not configured to use IntranetWare*, the dial-in service you choose must be configured for TCP/IP.

You can dial with or without operator assistance.

To dial when you do not need to place the call through an operator:

1.	Make sure you are connected to your modem and that it is plugged into the telephone line.

2.	Click here [image] to display the Dialer Assistant if it is not already displayed.

3.	Click the Phone Book button [image] and select a dial-in service entry to use for the configuration information for the call.

4.	Enter the phone number you want to dial.

You can type the number using your keyboard or click the buttons on the Dialer to insert the number.

5.	Click Dial from the Phone menu, or choose the Dial button [image].

The Dial dialog box is displayed.

6.	Enter your dial-in username and password (if required) to authenticate the call.

7.	Click OK to dial.

8.	Follow any prompts displayed by the Dialer.

If the dial-in service requires a manual login or other commands, the Terminal window is displayed with the prompts from the dial-in service. See the "Using the Terminal Window to Complete a Connection" topic for further instructions.

When the connection is established, you can run any network applications and operate in the same manner as when you are directly connected to the network cable.

Related Topic

Dialing Operator-Assisted Calls

* Novell trademark.  ** Third-party trademark.  For more information, see Trademarks.


Displaying Drive or Printer Connections for a Location

You can display your permanent drive or printer connections for a location using the Locations program.

Note:  You can change permanent connections only for your current location.

To display your permanent connections:

1.	Open the Client Control Panel [image], and then double-click Locations [image].

2.	Select the location that you want to display the permanent connections for, and then click Properties.

3.	Click the NetWare* tab.

4.	Click Drives to display any permanent drive connections associated with the location. Click Printers to display any permanent printer connections.

5.	Close the dialog boxes and exit from the Locations program.

Related Topics

Removing Permanent Drive or Printer Connections from a Location

Create or Change Permanent Drive or Printer Connections for a Location

* Novell trademark.  ** Third-party trademark.  For more information, see Trademarks.


Domain name server address

The IP address of the domain name server. The domain name server provides access to the Internet.


Dynamic Host Configuration Protocol (DHCP)

The rules by which an IP address can be assigned to a workstation when the workstation requests one. The assignment is only temporary. The next time the workstation requests an IP Address, it might or might not be assigned the same one.


Editing Dialing Details for a Location

Note:  You can only edit dialing details for locations that are configured to use a modem or ISDN bus adapter.

To edit the telephone dialing information that is needed to dial out from the location:

1.	Open the Client Control Panel [image], and then double-click Locations [image].

2.	Select the location that you want to edit dialing information for.

3.	Click Properties or double-click the location to view its properties.

4.	Click the Dialing tab to view the dialing information.

The dialing tab is displayed only if you are using a modem or ISDN bus adapter at the location.

Use this tab to edit the following dialing information:

Country

Select the country where the location is based.

Area Code

Enter the telephone area code for the location.

Phone Number

Enter the telephone number of your workplace. This should be the telephone line that your modem or ISDN bus adapter is connected to because this number is dialed when the dialback feature is enabled. You can leave this blank if you do not use the dialback feature.

Dial a Number for an Outside Line

If you need to dial a number to obtain outside lines, check the check box and enter the numbers to obtain local calls and other calls (international and long distance calls).

Use a Default Dial-in Service

If you want to choose a default dial-in service to use, select the check box then choose a dial-in service from your Phone Book. If you choose to dial in at Windows** startup, the Dialer Assistant will connect to this dial-in service automatically.

5.	(Optional) Click Advanced if you want to configure the following dialing options:

 Tone or Pulse dialing

 How to turn call waiting off before dialing

 The subaddress of an ISDN bus adapter

 Whether to wait for a dial tone before dialing

6.	Click OK when you have finished, or choose another tab to set up other location information.

Related Topics

Setting Up a New Telephone Calling Card

Dialing in to a Network

* Novell trademark.  ** Third-party trademark.  For more information, see Trademarks.


Editing ISDN Bus Adapter Settings

Refer to the documentation for your ISDN bus adapter for information about setting it up.

To edit your ISDN bus adapter settings for a location:

1.	Open the Client Control Panel [image], and then double-click Locations [image].

2.	Select the location which has been set up to use the ISDN bus adapter, and then click Properties.

3.	Click the Connection tab.

4.	Click Properties to display the current properties.

Click Help in the dialog box for more information about the modem settings.

5.	Click OK to save your changes.


Editing Modem Settings

Refer to the documentation for your modem for information about setting it up.

To edit your modem settings for a location:

1.	Open the Client Control Panel [image], and then double-click Locations [image].

2.	Select the location which has been set up to use the modem, and then click Properties.

3.	Click the Connection tab.

4.	Click Properties to display the modem properties.

Click Help in the dialog box for more information about the modem settings.

Click Advanced in the Modem Properties dialog box to edit more advanced information (selecting tone or pulse dialing or disabling the call waiting feature, for example).

5.	Click OK to save your changes.


Editing Properties of a Dial-In Service Entry

You can edit the properties of a dial-in service entry in your Phone Book. You might need to change the phone number or connection settings, for example.

Note:  If you edit the properties of a corporate dial-in service, your changes will be lost the next time you update your Phone Book. However, your personal information, such as your IP address, is not changed.

To edit dial-in service entry properties:

1.	Open the Client Control Panel [image], and then double-click Phone Book [image].

2.	Click a tab to display your dial-in service entries starting with the specified letter; also, you can type a letter to go to a tab.

3.	Double-click the dial-in service to display the Properties dialog box.

You can also select the entry, then click Properties. If you have more than six entries on a tab, you need to use the scroll bar to view them.

The Dial-in Service Properties dialog box contains tabs that contain all the information about the dial-in service. The General tab is displayed first by default.

4.	Edit the properties as required, and then click OK to save your changes. Click Cancel if you do not want to save your changes.

For Help about a tab, click Help.

Related Topics

Connecting to a Dial-in Service from the Phone Book

Creating a Dial-In Service Entry

Removing a Dial-In Service Entry


Editing Properties of a Location Profile

After you have created location profiles using the New Location coach, you can edit the location properties at any time using the Locations program. If you change the properties of your current location, they will not take effect until you restart your workstation.

To edit properties of a location profile:

1.	Open the Client Control Panel [image], and then double-click Locations [image].

2.	Select the location whose properties you want to edit.

3.	Click Properties.

The Location Properties dialog box is displayed. This contains property tabs which contain all the location profile information. The General tab is displayed first by default.

4.	Click a tab to view or edit the information contained in it.

For Help about each tab, click Help on the tab.

Related Topics

General Tab

Connection Tab

NetWare Tab

Dialing Tab

Startup Tab


Editing Properties of a Telephone Calling Card

If your telephone calling card details change, you can update the information about your calling cards in the Calling Card Wallet.

To edit the properties of your telephone calling card:

1.	Open the Client Control Panel [image], and then double-click Calling Card Wallet [image].

2.	Select the calling card from the drop-down list.

3.	Edit the account number, Personal Identification Number (PIN), and expiration date in the calling card graphic.

4.	Click OK to save your changes or Cancel to ignore them.

Related Topics

Dialing in to a Network

Setting Up a New Telephone Calling Card

Removing a Telephone Calling Card


Editing a Script

You can edit scripts that you have recorded or written using the Script Editor. You can also use this procedure to build new scripts based on existing ones.

To edit a script:

1.	Select Script Editor from the Options menu in the Dialer Assistant.

2.	In the Select Script Name dialog box, type or select the script name that you want to edit.

3.	Click OK and the Script Editor dialog is displayed.

The commands that make up the script are displayed in the central text box. See the "Script Commands" topic for syntax, descriptions, and examples of all the commands.

4.	To edit a command, you can type directly in the central text box, or do the following:

4a.	Select a command to edit.

The command and its argument are displayed in the Command and Argument text boxes.

4b.	Type your changes. (Use the Backspace key to delete characters.)

4c.	Click Insert.

5.	To delete a command, do the following:

5a. 	Select the lines you want to delete.

5b.	Click Delete.

6.	To add a command, you can type directly in the central text box, or do the following:

6a.	Move the insertion point to the beginning of the line where you want to insert the command.

6b.	Select the command in the Command list box.

6c.	Type any parameter or argument for the command in the Argument text box.

6d.	Click Insert.

Note:  To import a text file into the Script Editor instead of entering commands you can click Import and select the text file.

7.	When you have finished making changes to the script, click OK to save your changes and exit.

Related Topics

Playing Back a Script

Deleting a Script

Recording a Script

Writing a New Script


Enter Addresses of Routing Servers

If your network uses routing servers, you can type in up to three IP addresses of routing servers.


Enter IP Addresses for Domain Name System Servers

If you are using NetWare*/IP*, you need to provide the domain name and at least one IP address of a domain name system server.

Domain name

If your network uses DNS (Domain Name System), type your fully qualified domain name in this entry box. Type the domain name in dotted notation. For example, if your host is host1.sales.acme.com, then sales.acme.com is your domain name. The namecannot be more than 128 characters.

DNS servers

Enter at least one address of a DNS server in the first entry box. You can enter up to three addresses.

* Novell trademark.  ** Third-party trademark.  For more information, see Trademarks.


Enter Location Dialing Details

You need to provide dialing details about the location.

•	Choose the Country where you are dialing from.

•	Type the telephone Area Code for the location.

•	If you use the dialback feature, type your Telephone Number for the line that your modem or ISDN bus adapter is attached to. If you do not use the dialback feature you can leave this blank.

Note:  If you are using ISDN, dialback only works when the connection is first established; not after a call has been suspended.

•	Enter an ISDN Subaddress if your workstation is connected to the phone line through an ISDN bus adapter and you have more than one such adapter installed on your workstation. The subaddress identifies which of the ISDN bus adapters you want to use for this connection.

This information is used to form part of the dialing string that is used when you dial in to the network from this location.


Enter TCP/IP Information

Enter the IP address and subnet mask.

IP Address

If you have a pre-assigned IP address on the network, enter your IP address here. For example 1.2.3.4 is an IP address.

Subnet mask

A subnet mask is required if your network is divided in to sub-networks. The subnet mask is used by routers and hosts to determine how many bits are being used for subnetting.


Enter Your Calling Card Details

Enter details of your telephone calling card. The details you enter are used when you dial in to the network so that the cost of the call can be charged to your account.

Service Provider

This is a list of companies that provide calling cards. Select the service provider of your card. If your service provider does not appear in the list, contact your network supervisor who can add the service provider's details to the calling card database.

Description

Type in a description for your card.

Account Number

Type in the account number of your calling card. If your calling card does not use a Personal Identification Number (PIN), type the last four numbers of your account number in the PIN entry box instead. This prevents other users accessing your account number and using your card.

Personal Identification Number (PIN)

Type in your Personal Identification Number if your calling card uses one. Refer to the Account Number details above if your calling card does not use one, because you can still prevent other users from using your card.

Expiration Date

Type in the expiration date if your card has one. It is in the form MM/YY where MM is the month and YY is the year.

The details you enter in this dialog box are used in the dialing string when you make a call. This enables the cost of the call to be charged to your calling card account and specifies the dialing rules for the card in different countries.

Use the Calling Card Wallet program in the Client Control Panel if you want to edit the properties of a calling card after creating this location profile.


Enter Your Network Login Details

If you only want to connect to a server at this location, click No.

If you are creating a location where you connect to an NetWare* server, click Yes. Then enter the login details.

Use NetWare/IP

Select this option to use the NetWare/IP* protocol. Configure your NetWare/IP settings in the dialog boxes that appear.

Preferred Tree, Context, Preferred Server

Enter the tree, context, or server you want to log in to at this location.

Your current network configuration file (NET.CFG) determines the default information you see. Click Next if the default information is correct. If you do not have a NET.CFG file or you need to change the information, you can enter the log in tree, context, or server.

Notes About These Settings

•	When you start Windows**, you will be prompted to log in to your network. If you have defined a preferred tree, you are prompted to log in to this tree. If you have defined a preferred server, you are prompted to log in to this server. A preferred tree setting takes preference over a server setting.

•	If you defined a preferred tree to log in to, you will be attached to the first server that is found in the tree.

•	If you are logging in to a NetWare 4.1 server from this location and have provided a preferred server, you will be logged in to the tree containing that server. If you specify a context, you will be logged in to that location in the Novell* Directory tree.

•	You need to provide a server name if you log in to a NetWare 3 server.

* Novell trademark.  ** Third-party trademark.  For more information, see Trademarks.


Enter Your Service Profile Identifier 1

When you dial from the US or Canada over an ISDN connection, you may be required to specify your subscriber number and Service Profile Identifier. The service provider allocates the number and identifier. If you do not know them, contact your network supervisor or the service provider.


Enter a Location Name

Enter a name that relates to the place that you are creating the location profile for. For example, if you create a location profile for working at home, choose a name such as "At Home." This makes it easy for you to select the correct location quickly when you start your workstation.

All locations you create must have a unique name. You can enter up to thirty characters for the name.


Error closing the communications channel

Explanation

A problem was encountered when the Dialer Assistant tried to access the COM port or ISDN channel to close the connection. The port/channel might not be configured correctly, or the SLIP/PPP driver that the Dialer Assistant uses might not be loaded or configured correctly.

Action

Check your system, location, and Dialer Assistant configuration.


Error during file copy of file_name

Explanation

There may not be enough free disk space on the disk that you are installing the software on.

Action

Try deleting some files and reinstalling the IntranetWare* Client* software.


Error negotiating network parameters with remote server

Explanation

The negotiations to establish your configuration with the remote PPP server did not succeed, most likely because one of your option settings is incorrect.

Action

Check with the network supervisor of the dial-in service and check your settings on the dial-in service's Properties dialog to make sure they are correct. Then retry the operation.


Error opening the communications channel

Explanation

A problem was encountered when the Dialer Assistant tried to access the COM port/ISDN channel. Another program might be using the COM port/ISDN channel, or a TSR program might have allocated the port/channel for itself so the Dialer Assistant cannot access it.

Action

Check whether you have another communications TSR or program loaded. Unload or exit from any such program, and then retry the operation.


Error reading from the communications channel

Explanation

A problem was encountered when the Dialer Assistant tried to read data from the COM port/ISDN channel. The port/channel might not be configured correctly, or the SLIP/PPP driver that the Dialer Assistant uses might not be loaded or configured correctly.

Action

Check your system, location, and Dialer Assistant configuration. Restart your workstation and retry the operation.


Error reading initialization file
Error reading initialization file file_name. Your source disk or directory may be corrupt

Explanation

Your source disk or directory might be corrupt.

Action

Try reinstalling the IntranetWare* Client* software. If the problem reoccurs, contact Novell* Technical Services.

* Novell trademark.  ** Third-party trademark.  For more information, see Trademarks.


Error writing to the communications channel

Explanation

A problem was encountered when the Dialer Assistant tried to send data to the COM port/ISDN channel. The port/channel might not be configured correctly, or the SLIP/PPP driver that the Dialer Assistant uses might not be loaded or configured correctly.

Action

Check your system, location, and Dialer Assistant configuration. Restart your workstation and retry the operation.


Ethernet

A high-speed local area network hardware standard that consists of a cable technology and a series of communication protocols.

Ethernet transmits data at 10 megabits per second.


Failed to read PROFILE.INI

Explanation

There is an error in the location format. The location profile might have been modified by hand.

Action

Delete the faulty location. Then create a new location using the Location program in the Client Control Panel.


Failed to read current location

Explanation

There is an error in the location format. The location profile might have been modified by hand.

Action

Delete the faulty location. Then create a new location using the Location program in the Client Control Panel.


Failed to remove the Dial-Up Connection attributes from the schema

Explanation

The NDS* database schema describes the attributes that are available for use by any class. Some attributes have been added specifically for Dial-Up Connection objects. To delete an attribute from the schema, there must be no classes using it, and you must have full supervisory rights to the root of the tree.

Action

Check user rights. Ensure the server connection has not failed. Run NDSPUR16 again to ensure the RAS class has been removed. Determine that no other class of object also uses these attributes.

* Novell trademark.  ** Third-party trademark.  For more information, see Trademarks.


Failed to remove the Dial-Up Connection class from the schema
Failed to remove the Dial-Up Connection class from the schema. This may be because you have insufficient rights, or the class has already been removed

Explanation

The NDS* database schema describes the types (classes) of objects that the database can contain. To delete a class from the schema there must be no objects of that class anywhere in the database, and you must have full supervisory rights to the root of the tree. Also, if the class does not exist, the delete will fail.

Action

Check user rights. Ensure the server connection has not failed. Run NDSPUR16 again and see if it detects any Dial-Up Connection objects that it might have missed on the first run.

* Novell trademark.  ** Third-party trademark.  For more information, see Trademarks.


Failed to restore permanent mapping

Explanation

The software was unable to restore a permanent network drive mapping.

Action

Restart the workstation to restore the mapping.


Finish Creating a Location Profile

You have finished creating a location profile and provided the necessary information about your new location.

You can edit the properties of your location profiles at any time using the Locations program in the Client Control Panel. See "Edit properties of a location profile" for more information.

To change to this location now and change the configuration of your workstation to the new settings:

1.	Click Finish.

2.	Close all applications and restart your workstation.

3.	Select the location in the Location Selection dialog box.

4.	Start Windows** to log in to the network.

* Novell trademark.  ** Third-party trademark.  For more information, see Trademarks.


General Tab (Dial-In Service Properties)

The default tab that appears when you create a new dial-in service or view the properties of one. You can enter the telephone details of the new dial-in service or edit the details of an existing one.

 Tab Options

Name

Enter a name for the dial-in service. The name must start with a letter because dial-in services are stored alphabetically in the Phone Book. You must enter a valid name before you can change tabs or save the dial-in service.

If you have already selected a dial-in service from the Phone Book, the entry name used in the Phone Book is displayed.

Country

Select the country where the dial-in service is located. Whenever this dial-in service is used, the country code is automatically inserted into the dialing string if it is required. (Information from the location profile for the current location is used to determine if the country code is needed when you dial the dial-in service.)

Area Code

Enter the area code for the dial-in service. Whenever this dial-in service is used, the area code is automatically entered into the dialing string if it is required.

Phone Number

Enter the telephone number of the dial-in service that the remote modem is connected to.

Dial the Phone Number Exactly as Shown

Select this check box if you want to dial the phone number exactly as it appears in the Phone Number text box. No other prefixes or suffixes will be added to the number. A calling card is not used. You can use this option to dial your company’s internal phone numbers, for example.

Notes

You can enter notes about the dial-in service here. Type in and edit text as you would in any text editor program.

Related Topics

Server Tab (Dial-in Service Properties)

Connection Tab (Dial-in Service Properties)


General Tab (Location Properties)

This tab allows you to change the name of your location profile. The location profile name must be unique and can be up to 30 characters in length.

You can add notes; for example, about the location to remind yourself about a task to perform, the phone number of your network supervisor, or where the local printer is situated.

Click OK to save any changes you have made. Click Cancel to ignore changes you have made. Click another tab if you want to edit other properties of the location profile.

Related Topics

Overview of Location Profile Information

Creating a New Location Profile

Removing a Location Profile

Editing Properties of a Location Profile

Sending a Location Profile

Importing a Location Profile


Hangup (Phone Menu)

This option allows you to cancel the dialing that is in progress, or to close any open connections to dial-in services. You are prompted to close any applications you are using on the dial-in network server before the connection is closed.

You can also choose [image] to hang up the call.

Note:  You can also hang up the connection by closing the Dialer Assistant.


Have Disk Dialog Box

1.	Insert the diskette that contains the necessary software to install your new adapter.

2.	Type in the drive and path to locate the file you need, and then click Add. Alternatively, click Browse to browse your directories for the adapter files.

Note:  When you browse your directories for the adapter files, you do not need to specify the filename in the File name entry box. You need to specify only the directory. However, there must be a name in the File name entry box; otherwise, you cannot click OK.

If you click Add and the directory you specified does not contain the .INS file for the adapter, a message appears telling you that no .INS file was found. Click Help in the dialog box for more information about what you can do to install the adapter.


How Do You Want to Determine the Modem Type

Choose from the following

•	Automatically detect it for me

Your workstation tries to determine the make and model of your modem. If it cannot do so, a message is displayed. Click OK. The Choose Your Adapter Type dialog box is displayed from which you can select a make and model.

•	Manually select it from the list

Displays the Choose Your Adapter Type dialog box, in which you can select the make and model.

Related Topics

Choose Your Adapter Type


IP address

A four-byte network address. Each computer on a network is assigned an IP address, which is used to locate and direct communications to the computer. IP addresses are usually written as four decimal numbers separated by periods. For example, 111.222.333.444 represents an IP address.


IPCP

(Internet Protocol Control Protocol) One of the Point-to-Point (PPP) families of network control protocols. It can configure, enable, and disable the IP protocol modules for both ends of a link. It can also negotiate an IP address.


ISDN

(Integrated Services Digital Network) A digital telephone network that carries voice and data over the existing telephone network infrastructure. Transmissions over an ISDN connection are faster and more reliable than those over an analog connection.

You connect your computer to an ISDN line with either an ISDN modem or an ISDN bus adapter.


ISDN Bus Adapter Properties Dialog Box

This dialog box prompts you for your Subscriber Number and Service Profile Identifier. The ISDN service provider allocates the number and identifier; if you do not know them, you should contact your network supervisor or the service provider.


ISDN bus adapter

Internal computer hardware that enables you to connect your workstation to an ISDN line. An ISDN bus adapter performs a very similar function to that of a modem, and can often be viewed as the equivalent of an ISDN modem.


ISDN messages

Choose an error message to see more information about the problem and ways you can resolve it.

Call Suspend cannot be used

Call Suspend is not supported on this connection

Unable to enter suspended state

Unable to re-connect from suspended state

You cannot connect to an ISDN service from a standard modem location

You cannot connect to a standard modem service from an ISDN location

Related Topics

Troubleshooting Contents


Import Text Dialog Box

This dialog box allows you to browse for a file. The selected file is imported into the Script Editor.

Find the file that you want to import by browsing the drives and directories on your workstation. Click Network to display network drives in the NetWare* User Tools program.

Click OK after you have selected the application.

* Novell trademark.  ** Third-party trademark.  For more information, see Trademarks.


Importing a Location Profile

You can use location profiles that other users have created or sent to you via E-mail. You first save the location profile in a file with the .PRF extension, and then use the Locations program to "Import" the location. The New Location coach starts so that you can edit the properties of the location profile if necessary.

To import a location profile:

1.	Open your E-mail application.

The location profile sent to you will appear as an attachment to an item in your in-tray or mail box.

2.	Save the attachment as a .PRF file.

3.	Close your E-mail application.

4.	Open the Client Control Panel [image], and then double-click Locations [image].

5.	Click Import. Select the profile file (.PRF) you want to use, then click OK.

The New Location coach is started so you can view or edit the properties of the location profile.

6.	Go through the New Location coach dialogs, editing the location profile information as required.

7.	Click Finish to create the new location.

Note:  You can delete the .PRF file after you have imported it because the location profile is stored within the Locations program.

Related Topic

Sending a Location Profile

Location Configuration


Improving Response Time on Modem Connections

Here are some tips for improving response times when you connect to NetWare* networks using a modem.

•	Do not use the Indicate Expandable Branches feature. If you use the Indicate Expandable Branches command in the Windows** 3.x File Manager, creating the Directory tree might take longer. Using the Indicate Expandable Branches feature adds a plus sign (+) to directories with subdirectories. Using this feature generates additional Windows 3.x and network processing.

•	Customize how frequently the NetWare User Tools utility updates the resource list. Change the time interval between updates to the resource list by editing the following line in the [Modem] section of \WINDOWS\NETWARE.INI:

ObjectLBXUpdateInterval_Millisecs=300

Related Topics

Optimization Contents

* Novell trademark.  ** Third-party trademark.  For more information, see Trademarks.


Including a Dial-In Service

A dial-in service defines a connection to the network for users who dial in. It includes the following information about the service:

•	Telephone number

•	Server type, security options, and supported protocols

•	Connection settings

IntranetWare* Client* for DOS/Windows** users can create their own personal dial-in services using the Phone Book and the Dialer Assistant.

Dial-in services can also be defined centrally in a Directory tree by a network supervisor using the "snap-in" programs to NetWare* Administrator. These "corporate" dial-in services are NDS* Dial-Up Connection objects which are available to all IntranetWare Client users. When a user clicks Update in the Phone Book, all Dial-Up Connection objects on the attached server are copied as Dial-in Service entries into the Phone Book on the client workstation.

Related Topics

Corporate Dial-In Services

Location Configuration

* Novell trademark.  ** Third-party trademark.  For more information, see Trademarks.


Incompatible LOCATION.DLL

Explanation

The software has not been installed correctly.

Action

Reinstall the IntranetWare* Client* software.


Incompatible NETWARE.DRV

Explanation

The software has not been installed correctly.

Action

Reinstall the IntranetWare* Client* software.


Incompatible RASPHONE.DLL

Explanation

The software has not been installed correctly.

Action

Reinstall the IntranetWare* Client* software.


Inserting a Speed Dial Entry

You can insert up to seven speed dial entries in the Dialer Assistant so you can choose your most frequently used dial-in services quickly.

To insert a speed dial entry:

1.	Select Load SpeedDial from the SpeedDial menu.

The Phone Book is displayed so you can select a dial-in service to add as a speed dial entry.

2.	Click OK to add the entry to the speed dial list.

Note:  When you display the Phone Book to select a dial-in service entry, you can create a new dial-in service by clicking New.


Install a New LAN Adapter

Select the manufacturer of your LAN (network) adapter from the Manufacturer drop-down list.

A list of models made by the manufacturer is displayed in the Model drop-down list. Select the model of your adapter.

If your adapter is not listed, click Have Disk in order to install the necessary software for your network adapter. You need to have the drivers that are supplied with the network adapter available. If you do not have the drivers, contact your network supervisor or network adapter manufacturer.


Installation Options

The following topics describe the options provided on the IntranetWare Client CD-ROM and in the SETUP program.

IntranetWare Client CD-ROM

Client Installation Options


Installation and Basic Configuration

You install the IntranetWare Client for DOS/Windows** 3.x by running the SETUP.EXE program on each workstation you want to use it on. You can run SETUP from a network server or from the CD-ROM.

SETUP copies the necessary software to the workstation’s hard disk. It changes existing configuration files such as CONFIG.SYS and WIN.INI. It also allows you to define location profiles for the current networking environment or for other locations where a user will be working.


Internet Protocol (IP)

The protocol used by the TCP/IP protocol suite to exchange data between workstations and TCP/IP hosts. NetWare*/IP* servers and their clients use this protocol too.


Internetwork Packet Exchange (IPX*)
Internetwork Packet Exchange (IPX)

The protocol used by the NetWare* operating system to exchange data between workstations and NetWare servers.


IntranetWare Client CD-ROM

IntranetWare Client for DOS/Windows** 3.x is delivered on one of the IntranetWare CD-ROMs.

You can install directly from the CD-ROM using SETUP.EXE, a program which installs to a client computer, or copy the contents of the CD-ROM to a server and then install from the server.

Installing from a server is useful if:

•	you want to customize the installation before users install IntranetWare Client for DOS/Windows 3.x from this server.

You can edit SETUP.INI so that the user is prompted to make choices during the installation or make the installation complete without user intervention (known as an unattended installation). You can also preset several defaults for installing the software including whether to include the Netscape** Internet browser; the default first network drive; and whether to prompt the user regarding replacing existing files.

•	the computers on which you are going to run the IntranetWare Client are already running NetWare client software. Then, the quickest and easiest way for users to install the new software is from a network server.

Related Topics

Preinstallation Customization

SETUP.INI


IntranetWare Client System Messages

Messages concerning installation

Dialer Assistant Messages

ISDN messages

Locations messages

NetWare Administrator snap-in messages


 IntranetWare Client for DOS/Windows 3.x Overview

The IntranetWare Client for DOS/Windows 3.x enables you to connect to your network from anywhere in the world and work as you would in the office.

•	What is the Client Control Panel?

This contains icons for the Locations, Phone Book, and Calling Card Wallet programs. These are used to configure information such as location profiles, dial-in services, and telephone calling cards.

•	Dial in to your network

The Dialer Assistant helps you dial in and connect to your network or an Internet service from different locations. It can be set up to use a telephone calling card.

•	Create location profiles

The New Location coach helps you create location profiles for places where you work. They contain information about your working environment such as your network login preferences, and the connection device you use for the network connection options.

•	Define different network configurations for the same location

You can set up several location profiles for one place (location) where you use your computer. You might have different network configurations at your office, for example, so you can set up a different location profile for each of those configurations.


Invalid parameter(s) setting serial line protocol options

Explanation

For the dial-in service, the PPP settings are incorrect.

Action

Check with the network supervisor of the dial-in service, and then retry the operation.


Invalid parameter(s) used for the communications channel

Explanation

A problem was encountered when the Dialer Assistant tried to access the COM port/ISDN channel. The parameters you entered for this connection might be incorrect, particularly if you have changed the defaults for any advanced options for the dial-in service by editing the PPHONEBK.INI or CPHONEBK.INI files.

Action

Restart your workstation and retry the operation. If the problem persists, make sure your connection is properly configured. Restore your NET.CFG file from your backup copy, or create a new location.


Is an IP Address Server Present?

If you log in to an IP address server, click Yes. Check with your network supervisor if you are not sure. An IP address server will automatically provide you with an IP address.

If you selected Yes, you are prompted to enter a domain name and at least one Domain Name System address in the dialog boxes that appear.

If you selected No, you are prompted to enter your IP address, subnet mask, at least one IP routing server address, your domain name, and at least one DNS address.


LAN (Local Area Network)

A communications network that serves several users, typically personal computers or workstations, within a confined geographical area. LANs communicate with larger networks, such as the Internet, through gateways.


LOCATION.INI

LOCATION.INI is in the PROFILES subdirectory.

The [Locations] section identifies your existing locations. For example:

[Locations]

Location1=in the office (LAN)

Location2=at home (modem)

The [CurrentLocation] section specifies the ID number of your current location. For example:

[CurrentLocation]

LocationID=1

Related Topics

Location Configuration Files

PROFILE.INI

STARTNET.BAT

NET.CFG


Load SpeedDial (SpeedDial Menu)

This option allows you to load a speed dial entry into one of the speed dial entry boxes. For example, to insert a speed dial entry into the first speed dial box, select Load SpeedDial 1.

The Phone Book is displayed to allow you to select a dial-in service to add as a speed dial entry. You can also create a new dial-in service if you want.

Related Topics

Clear SpeedDial


Loading Location-Dependent Devices using CONFIG.SYS

You can edit CONFIG.SYS so that specific device drivers, such as CD-ROM drivers and PCMCIA card enablers, are loaded depending on which location is chosen when starting up the workstation.

To load location-dependent devices:

1.	Add the following immediately after the DEVICE statement for LOCATION.EXE:

REM -=* START OF LOCATION-DEPENDENT ENTRIES *=-

2.	For each location where you want to load specific devices, add the following immediately before the appropriate DEVICE statements:

REM Location:name

where name is the location name as defined in the location properties.

3.	Add the following immediately after the DEVICE statements for the last location you want to include:

REM -=* END OF LOCATION-DEPENDENT ENTRIES *=-

For example, assume you want to load the following:

•	IFSHLP.SYS and DISPLAY.SYS at a location called LOC1

•	RAMDRIVE.SYS at LOC2

•	IFSHLP.SYS, DISPLAY.SYS, and RAMDRIVE.SYS at LOC3

•	No specific devices at LOC4

The following CONFIG.SYS executes the necessary instructions:

...

...

DEVICE=C:\NOVELL\CLIENT32\LOCATION.EXE

REM -=* START OF LOCATION-DEPENDENT ENTRIES *=-

REM Location:LOC1

DEVICE=C:\WINDOWS\IFSHLP.SYS

DEVICE=C:\DOS\DISPLAY.SYS CON=(,,1)

REM Location:LOC2

DEVICE=C:\DOS\RAMDRIVE.SYS /E

REM Location:LOC3

DEVICE=C:\WINDOWS\IFSHLP.SYS

DEVICE=C:\DOS\DISPLAY.SYS CON=(,,1)

DEVICE=C:\DOS\RAMDRIVE.SYS /E

REM Location:LOC4

REM -=* END OF LOCATION-DEPENDENT ENTRIES *=-

...

...

Related Topics

Location Configuration


Location (Options Menu)

This dialog box allows you to view the dialing information contained in the location profile that is used at your current location. The Dialing tab of the Locations program is displayed. You can edit the dialing details if you need to.

If you have not already set up a calling card to use, see "Setting Up a New Telephone Calling Card."

Related Topic

Dialing Tab


Location Configuration

This topic explains how to configure advanced location features.

Location Selection Menu Timeout

At startup a list of locations is displayed in the Location Selection dialog. Normally this dialog remains displayed until you select a location. However, you can define a time after which the most recently used location (indicated by *) is selected automatically.

To define a timeout, add the /T:nn switch to the LOCATION.EXE DEVICE statement in CONFIG.SYS. The following statement, for example, defines a timeout period of 5 seconds:

[common]

DEVICE=C:\NOVELL\CLIENT32\LOCATION.EXE /T:5

LOCATION.EXE is the location selection program. The [common] label specifies that the statements which follow are common to all locations.

Creating Locations for Other Users

A user or a network supervisor may want to create a location profile and then send ("export") it to other users on the network.

Related Topics

Send a Location Profile

Import a Location Profile


Location Configuration Files

When you create the first location profile, a file called LOCATION.INI is created in the directory C:\NOVELL\CLIENT32\PROFILE. In addition, a subdirectory is created for the location profiles.

When you create additional location profiles, LOCATION.INI is updated and additional subdirectories are created -- one for each new location profile.

Profile Subdirectory

The name of a profile subdirectory is \PROFILE\LOC_n, where n is the location ID number.

Each profile subdirectory contains the following configuration files:

•	PROFILE.INI

•	STARTNET.BAT

•	NET.CFG

Note:  If NET.CFG or STARTNET.BAT exists before you install the IntranetWare* Client*, it is stored in C:\NOVELL\CLIENT32\PROFILE\LOC_0 after installation.

Related Topics

Changes Made During Client Software Installation

Location Configuration


Location Profiles

Each user can have several location profiles. Each location profile reconfigures basic portions of the workstation:

•	Hardware

•	Network software

•	Startup applications

The combination of these elements is what makes up a location profile. The Location icon [image] in the Client Control Panel [image] launches the Windows-based configuration utility that organizes and controls the location profile parameters.

You can also set up several location profiles for one place (location) where you use your computer. You might have different network configurations at your office, for example, so you can set up a different location profile for each of these configurations.

Nevertheless, you might still need to examine these configuration files directly:

•	C:\NOVELL\CLIENT32\PROFILE.INI

•	C:\NOVELL\CLIENT32\PROFILE\LOCATION.INI

•	C:\NOVELL\CLIENT32\PROFILE\LOC_n

For detailed reference information on the hardware and software parameter values contained in these files, consult the appropriate documentation. LAN adapter, modem, and ISDN bus adapter manufacturer manuals provide necessary hardware parameter values. For detailed information about IntranetWare* Client* and protocol parameter values, refer to the following Novell* NetWare* 4.11 documentation:

•	NetWare Client for DOS and Windows Technical Reference

•	NetWare Client for DOS and Windows User Guide

•	Advanced Protocol Configuration and Management Guide

•	TCP/IP Reference

Related Topics

Create and Maintain Location Profiles

Sending or Exporting a Location Profile

Importing a Location Profile

Location Configuration Files

Overview Contents

* Novell trademark.  ** Third-party trademark.  For more information, see Trademarks.


Location Program Dialogs

Choose a dialog for more information about it.

Location Dialog	Lists location profiles that are available.
General Tab	Change the name of a location profile. You can also add notes about the location.
Connection Tab	Select your network connection device if you are connecting to the network. You can also select the types of network protocols to use.
NetWare Tab	Configure network login preferences for the location, permanent drive, and printer connections options.
Dialing Tab	Set up telephone dialing information about a location. This tab is displayed only if you use a modem at the location.
Startup Tab	Set up applications to launch automatically when you start Windows** at the location.
Related Topics

Reference Information Contents

* Novell trademark.  ** Third-party trademark.  For more information, see Trademarks.


Location Program Property Tabs

General Tab

Use this tab to change the name of a location profile and to enter notes about the location.

Connection Tab

Use this tab to specify the device you use to connect to your network at the location. You can also configure the connection protocols you want to use for the network connection.

NetWare Tab

Use this tab to set up your NetWare* login preferences. You can enter your login details such as the server or the tree you want to log in to.

Dialing Tab

Use this tab to set up telephone dialing information. The tab is displayed only if a modem is used at the location.

Startup Tab

Use this tab to specify applications you want to launch automatically when you start Windows** at the location.

Related Topics

Reference Information Contents

* Novell trademark.  ** Third-party trademark.  For more information, see Trademarks.


Location Selection Dialog Timeout

The Location Selection dialog displays a list of locations. When displayed, this dialog usually remains open until you select a location. However, you can define a time after which the most recently used location (indicated by *) is selected automatically.

To define a timeout, add the /T:nn switch to the LOCATION.EXE DEVICE statement in CONFIG.SYS. The following statement, for example, defines a timeout period of 5 seconds:

[common]

DEVICE=C:\NOVELL\CLIENT32\LOCATION.EXE /T:5

LOCATION.EXE is the location selection program. The [common] label specifies that the statements which follow are common to all locations.

Related Topics

Location Configuration


Location TCP/IP Settings Dialog Box

This dialog box allows you to configure information about TCP/IP communication relating to the location profile.

IP Addresses Are Provided by the Server

Select this option if your network has a Bootstrap Protocol (BOOTP Server) service that automatically supplies your network address (IP address). Check with your network supervisor if you are not sure.

If you do not have an IP address server, you have to provide information about the IP address you use at this location.

IP Address

If you have a preassigned IP address on the network, enter your IP address here. For example 111.222.333.444 is an IP address.

Subnet Mask

A subnet mask is required if your network is divided in to subnetworks. The subnet mask is used by routers and hosts to determine how many bits are being used for subnetting.

Routers

Enter the IP addresses of routing servers in the order that you want data packets to be sent to them.

Domain Name System

Domain Name

If your network uses DNS (Domain Name System), enter your fully-qualified domain name in this text box. Enter the domain name in dotted notation. For example, if your host is host1.sales.acme.com, then sales.acme.com is your domain name. The name must be 128 or fewer characters.

Name Servers

If you are using DNS, you can type in up to three IP addresses of domain name servers.

Click OK to save your changes. Click Cancel to ignore your changes.


 Locations

Use the Locations program to create, edit, remove, import and export location profiles. The Locations dialog displays a list of location profiles that are available to you.

You can do the following:

•	Create a new location profile

•	Edit properties of a location profile

•	Send a location profile to another user using E-mail

•	Import a location profile

•	Remove a location profile

Note -- You can view or edit the NET.CFG and STARTNET.BAT configuration files for each location by choosing the "Advanced" button. Ask your network administrator for more information before you edit these files.

Dialog Options

Locations

A list of location profiles available to you are listed here. Double-click on a location to view or edit its properties. You can also highlight a location and choose "Properties" to view or edit the location properties.

To create a new location profile, choose "New." You are guided through a series of dialogs that help you create a new location profile.

To change to a new location, you have to restart your computer and choose the location from the Location Selection dialog.

Close

Exits the Locations program.

New

Choose "New" to create a new location profile. The New Location coach starts and guides you through a series of dialogs to help you create the location profile.

Properties

Select a location profile, then choose "Properties" to view or edit its properties.

Remove

Select a location profile, then choose "Remove" to remove it from your computer.

Import

Choose "Import" to import a location profile that another user has created.

Export

Select a location profile, then choose "Export" to send it via E-mail to other users.

Advanced

Select a location, then choose "Advanced" to edit the NET.CFG and STARTNET.BAT configuration files associated with that location.

Related Topics

Create a new location profile

Remove a location profile from your computer

Edit the properties of a location profile

Send a location profile

Import a location profile


Locations Overview

Use the Locations program in the Client Control Panel to create and manage location profiles for places where you use your computer. (Location profiles provide an easy way to connect to your network from different locations without having to configure your computer every time you move to a new location.) When you start your computer you select a location profile to match the location where you are working.

You can define the following information about your working environment for the location:

•	Location profile name

•	Type of device you use to connect to the network and the configuration of the device.

•	Network login preferences

•	Telephone dialing details if you use a modem or ISDN bus adapter.

•	Network protocol settings such as TCP/IP

•	Startup applications that execute when you start Windows** at the location

Create a New Location Profile

In the Locations dialog box, click New to create a new location profile. The New Location coach starts which guides you through a series of interactive dialog boxes to help you create a profile of your working environment. When you are finished, you will have created a new location profile based on the information you entered.

Related Topics

Overview of Location Profile Information

Locations Program

Creating a New Location Profile

Editing Properties of a Location Profile

Importing a Location Profile

Sending a Location Profile

* Novell trademark.  ** Third-party trademark.  For more information, see Trademarks.


Locations Program

Use the Locations program to create, edit, remove, import, and export location profiles. The Locations dialog box displays a list of location profiles that are available to you.

You can do the following:

•	Creating a New Location Profile

•	Editing Properties of a Location Profile

•	Sending a Location Profile to Another User Using E-mail

•	Importing a Location Profile

•	Removing a Location Profile

Note:  You can view or edit the NET.CFG and STARTNET.BAT configuration files for each location by clicking Advanced. Ask your network supervisor for more information before you edit these files.

Dialog Box Options

Locations

A list of location profiles available to you are listed here. Double-click a location to view or edit its properties. You can also highlight a location and then click Properties to view or edit the location properties.

To create a new location profile, click New. You are guided through a series of dialog boxes that help you create a new location profile.

To change to a new location, you have to restart your workstation and select the location from the Location Selection dialog box.

Close

Exits the Locations program.

New

Click New to create a new location profile. The New Location coach starts and guides you through a series of dialogs to help you create the location profile.

Properties

Select a location profile and then click Properties to view or edit its properties.

Remove

Select a location profile and then click Remove to remove it from your workstation.

Import

Click Import to import a location profile that another user has created.

Export

Select a location profile and then click Export to send it via E-mail to other users.

Advanced

Select a location and then click Advanced to edit the NET.CFG and STARTNET.BAT configuration files associated with that location.

Related Topics

Locations Dialogs

Using IntranetWare Client Contents


Locations Program Error Messages

Choose an error message to see more information about the problem and ways you can resolve it.

Failed to read current location

Failed to read PROFILE.INI

Failed to restore permanent mapping

Related Topics

Troubleshooting Contents


Logging in to NetWare

Each location profile you create includes information about how you want to log in to NetWare*. Either the supervisor will preset default values or SETUP will ask you for this information. SETUP then configures the location so that logging in to the network is as transparent as possible.


Logging in to NetWare from Windows

The IntranetWare* Client* for DOS/Windows** allows you to log in to NetWare* when you start Windows, or later, using the NetWare User Tools program or NetWare Login icon. Windows login works in the same way as login under DOS. It uses the same network configuration file and executes the same login scripts.

Although logging in with the IntranetWare Client through Windows will execute your login scripts, network supervisors might want to take advantage of extra features provided specifically for Windows login. See the Related Topics for more information.

Related Topics

Login Options Dialog Box

Overview of What Happens When You Start Your Computer

* Novell trademark.  ** Third-party trademark.  For more information, see Trademarks.


Login Error Dialog Box

If you cleared the Ignore Errors check box in the Login Options dialog box, serious errors will cause this dialog box to appear and Login to pause. Decide how to proceed.

Dialog Box Options

Ignore

Select this to ignore the error and continue processing your login script.

Ignore All

Select this to continue processing your login script and to ignore any further errors during Login. To ignore errors in future login attempts, check the Ignore errors check box in the Login Options dialog box.

Debug

Select this to enter the Login Script Debugger at the login script line that caused the error.


Login Options Dialog Box

Use this dialog box to change the way the IntranetWare* Client* for DOS/Windows** performs login.

Dialog Box Options

Enable

Select this check box to display login information in the Script Output window as the login script is processed. You should also select this check box if you want to see messages generated by login scripts.

Close on Completion

Select this check box if you want the Script Output window to close automatically when the login process is complete. There will be a short pause before it closes, to allow you to read any messages.

You can adjust the length of the delay by changing one of the settings in NWMOBILE.INI in your WINDOWS/SYSTEM directory. Find the section beginning [Login] and change the number following OutputTimeout=. You can enter any number of seconds between 0 and 60.

Verbose Script Output

Select this check box to view each login script command in the Script Output window as it is executed. This option also causes MAP errors to be displayed in the window. When this option is selected, the login script commands MAP ERROR OFF and MAP DISPLAY OFF are ignored.

Enable DOS Commands

Use the following options to select which external DOS login script commands will be executed by Login and which will be ignored. Commands beginning with the # symbol are normally interpreted as DOS commands.

All

Choose this option to cause Login to execute any command preceded by the # symbol as a DOS command.

#CAPTURE Only

Choose this option if you want Login to ignore all DOS commands except #CAPTURE. Login provides a built-in CAPTURE command which is used unless you select this option or the All option. The built-in CAPTURE command does not support the same options as the DOS CAPTURE command.

All Except #CAPTURE

Choose this option if you want Login to execute DOS commands but to use the built-in version of CAPTURE.

None

Choose this option if you want Login to ignore all DOS commands (the commands preceded by a # sign).

Ignore Errors

Normally, Login will inform you of any script errors by displaying a message in the Script Output window and will try and carry on with the next command. Clear the check box if you want Login to display a Login Error dialog box and pause before continuing.

Run in Debug Mode

Select this check box to start the Login Script Debugger whenever a script is executed. The debugger will help you find errors in your login script.

* Novell trademark.  ** Third-party trademark.  For more information, see Trademarks.


Login Script Debugger

Use the Debugger to find errors in login scripts. You can execute scripts line by line, see which portions are executed, and set breakpoints. The Debug window can be set to any convenient size.

Debug Window Options

Login Script Window

This area shows the script being executed. The current line is indicated by a red border. The current line is the one which will be executed next. The name of the current login script is displayed above this window.

Note:  In some cases, Login replaces a missing login script with a default login script. If this happens, the name of the missing script is preceded by the text "Default script replaces:".

Script Errors Window

This area contains any messages that would normally appear in the Script Output window. If you double-click a message, the line that caused the message is highlighted in the Login Script area with a green border.

Run

Click this button to run all the remaining portions of scripts for this login. If you click Run immediately after the Debug dialog box appears, Login and script execution will proceed as normal. Run causes the Debug dialog box to disappear immediately.

Close

Choose this button to abandon all remaining portions of the scripts for this login. If you click Close immediately after the Debug dialog box appears, Login will terminate without executing any script, but without canceling the login.

Login Script Debugger Controls

Control:	Choose to:
	Moves the execution point to the beginning of the script.
	Stops a running script.
	Executes the current line. The current line is indicated by a red border in the Login Script area.
	Executes the current script and indicate the lines as they are executed. If there are further scripts to be executed, the next script will appear in the Login Script area but will not execute until you choose "Run" or [image] and [image].
	Sets a breakpoint on the current script line. Before choosing this button, click a line in the Login Script area to select it. You can set as many breakpoints as you want. A line containing a breakpoint begins with a blue breakpoint symbol. You can also set a breakpoint by double-clicking a line in the Login Script window.


Manage Dial-In Service Entries Using the Phone Book

Overview of Using the Phone Book

Creating a Dial-In Service Entry

Editing Properties of a Dial-In Service Entry

Removing a Dial-In Service Entry

Connecting to a Dial-In Service from the Phone Book

Updating Corporate Dial-In Services from the Network


Managing Corporate Dial-In Services

To change the properties of an existing corporate Dial-in service, you must have the Create right to the object containing it.

To delete a dial-in service, you must have the Delete right to the object itself or to the container. You cannot "undo" a deletion; you would need to re-create the dial-in service and reenter all the properties.

You can search for, move, and rename Dial-in services in the same way as any other type of NDS* leaf object. For detailed information, refer to Novell* NetWare* 4.11 document Supervising the Network.

Related Topics

Corporate Dial-In Services

Creating Corporate Dial-In Services

* Novell trademark.  ** Third-party trademark.  For more information, see Trademarks.


Messages Concerning Installation of the IntranetWare Client

Choose an error message to see more information about the problem and ways you can resolve it.

Cannot create filecopy buffer

Cannot open file name

Cannot Unpack File

Can't load LOCATION.DLL

Can't load NETWARE.DRV

Can't load RASPHONE.DLL

Error during file copy of file name

Error reading initialization file filename. Your source disk or directory may be corrupt

Incompatible LOCATION.DLL

Incompatible NETWARE.DRV

Incompatible RASPHONE.DLL

Missing file

No network adapter available

NetWare Card Driver Configuration File Errors

Select this topic if you see any of the following messages:

A 'letter' character was expected, but not found. No syntax version string was found

Choice descriptions and choices are not in pairs

Constant constant_string is longer than the variable it is being compared with (variable_string)

Default frame index string must be in the range (1-number)

Driver description has different numbers of Help: and Description: labels

Driver syntax version does not correspond to what INSTALL expects (found string, expected correct_string)

Duplicate parameter name parameter_name.

Frame descriptions and types are not in pairs

Invalid Adapter File

Keyword 'else' expected, but not found

No terminating ‘}’ was found for driver description driver_description

No terminating ‘}’ was found for parameter parameter_name

Parameter name parameter_name cannot be used since it corresponds to a global parameter

Parameter parameter_name: a range of string values is not allowable

Parameter parameter_name: choice default index (number) is greater than number of choices (number)

Parameter parameter_name: choice list is empty

Parameter parameter_name: default value string is not in the value list

Parameter parameter_name: default value string is not of the type or length specified

Parameter parameter_name has a type length greater than the maximum allowed (number)

Parameter parameter_name is missing a ‘ReservedLength:’ label

Parameter name parameter_name is invalid or a forward reference

Parameter parameter_name: lower range value must be less than the upper range value

Parameter parameter_name: lower range value string is not of the type or length specified (number)

Parameter parameter_name must be a PROMPT parameter

Parameter parameter_name: no frame types are specified

Parameter parameter_name: type label is missing

Parameter parameter_name: upper range value string is not of the type or length specified (number)

Parameter parameter_name: default value string is not of the type or length specified

Relational comparisons (>, <, >=, <=) are not allowed for parameters of type STRING (including parameter parameter_name). Only (==, !=) are allowed

Relational comparisons (>, <, >=, <=) are not allowed in comparisons with constant 'UNDEFINED'. Only (==, !=) are allowed.

REQUIRED state not allowed in driver description dependency expression

Syntax Error

Related Topics

Troubleshooting Contents


Missing File Dialog Box

This is displayed because the network adapter file cannot be found.

To locate the missing file:

1.	Enter the drive and pathname where the file is located.

•	To search your drives and directories for the file, click Search.

•	If the file is on a diskette, insert that diskette.

2.	Click OK.


Missing file

Explanation

Most network drivers have two files associated with them. Have Disk could not find one of the required driver files when adding a network driver.

Action

Contact your network adapter vendor for a new driver file.


Modem (Options Menu)

This option allows you to view or edit your Standard or ISDN modem properties.

The Dial-in Service Properties dialog box is displayed. You can choose to use a different modem or change the following:

•	The communications (COM) port to which the modem is attached

•	Maximum baud rate speed your modem can support

•	Connect at optimum speed, if your modem supports this feature

•	Speaker setting (On or Off)

You can configure advanced options by clicking Advanced.

Click Help for more information about the modem settings.

Related Topics

Dial-Up Connections Properties Dialog Box

Advanced Dial-in Connection Properties Dialog Box


Modem Does Not Wait for Bong Tone

If your modem is not waiting for the "Bong" tone from the service provider before sending details of your telephone calling card, you might find that the "bong" tone for the card is not supported by your modem.

Usually, the ampersand (&) symbol is used by the modem so that it waits for the Bong tone.

If your modem does not support this, edit the dialing string using the Dialer Assistant and replace the ampersand as appropriate:

•	Refer to your modem documentation to see if it supports a different symbol, such as $.

•	Use commas to specify a time interval. Start with two commas.

If you get an error message, refer to the Dialer Assistant Error Messages topic for more information.

Related Topics

Troubleshooting Contents


NET.CFG

Link driver section

The Link driver section of the NET.CFG file configures 16-bit adapters. You provide this information during installation when you specify adapter settings.

Note:  SETUP.EXE checks for existing IntranetWare* and TCP/IP configurations. If the IntranetWare and TCP/IP software is loaded when you install, the existing configuration parameters are offered as the default parameters.

The following example  is the Link driver information for a Novell* NE2000** Ethernet adapter:

Link driver NE2000

FRAME Ethernet_802.2

FRAME Ethernet_II

INT 3

PORT 300

Protocol IPX E0 Ethernet_802.2

NetWare DOS Requester section

The NetWare* DOS Requester* section determines how the software on your workstation interacts with the network. You provide this information when you specify how you want to log in to IntranetWare*. The following is an example NetWare DOS Requester section from NET.CFG:

NetWare DOS Requester

FIRST NETWORK DRIVE = F

NETWARE PROTOCOL = NDS,BIND

Preferred Server US-MKTG

Preferred Tree BRANCH

Name Context "domestic.sales.branch"

Related Topics

Location Configuration Files

LOCATION.INI

PROFILE.INI

STARTNET.BAT

Reference Information Contents

* Novell trademark.  ** Third-party trademark.  For more information, see Trademarks.


NetWare Administrator Files

During installation, the following NetWare* Administrator snap-in programs are stored in the directory where the IntranetWare* Client* was installed (by default, C:\NOVELL\CLIENT32).

Each snap-in is a 16-bit program that can be run with the NWADMN3X or NWADMIN tool on servers running IntranetWare or NetWare* 4.11 or later.

The following snap-ins are installed:

•	ADMAPI16.DLL, the NetWare Administrator snap-in. This is used by the Dial-in Service snap-in.

•	RAPADM16.DLL, the Dial-in Service snap-in.

Related Topics

Changes Made During Client Software Installation

Starting NetWare Administrator for the First Time

Creating Corporate Dial-In Services

* Novell trademark.  ** Third-party trademark.  For more information, see Trademarks.


NetWare Administrator Snap-In Error Messages

The following error messages might appear when using NetWare* Administrator or NDSPUR16.EXE.

Choose an error message to see more information about the problem and ways you can resolve it.

An invalid name was entered

Can't initialize library ADMAPIxx

dll: There is a problem loading the library "library"

dll: There is a problem with the library "library". The library may be corrupt or out of date

Failed to remove the Dial-Up Connection attributes from the schema

Failed to remove the Dial-Up Connection class from the schema

No NDS trees can been found

The file COUNTRY.INI is missing or corrupt

The file COUNTRY.INI is out of date or corrupt

The schema for the NDS trees listed could not be read

The schema .... There are no NDS trees available with the updated schema

The schema for the NDS trees listed could not be updated

The schema for the NDS trees listed do not contain the latest changes

Unable to create a new object

Related Topics

Troubleshooting Contents


NetWare Mobile for Windows 3.x Phone Book Entries

Any NetWare* Mobile* for Windows** 3.x personal phone book entries found on a client workstation are migrated to dial-in services during installation. They are displayed as entries in your Phone Book and can be used in the same way as any dial-in service created within the IntranetWare* Client*.

Related Topics

What Happens During Installation

* Novell trademark.  ** Third-party trademark.  For more information, see Trademarks.


NetWare Tab (Location Properties)

This tab allows allows you to configure your network login preferences for your currently selected location. You can also display or change permanent drive and printer connections for the location.

 Tab Options

Preferred Tree

If you want to log in to Novell* Directory Services* on a NetWare* 4.1 (or later) server, you can specify the tree name you want to log in to.

Context

If you are logging in to Directory Services, you can specify the context where you want to log in to. As a minimum, you have to provide the tree name. If you do not specify a context, you will be logged in at the root of the tree.

Preferred Server

Enter the name of the preferred server you want to log in to. If you are logging in to a NetWare 3* server, you are prompted to enter your username and password to log in to this server when starting Windows**.

If you are logging in to a NetWare 4.1 (or later) server, you are prompted to log in to the tree that the server is in.

Log In at Windows Startup

Check this check box if you want to log in to your network when you start Windows.

You are prompted to log in at Windows startup only if you are not already logged in.

Switch SPX Watchdog Packets Off

This check box applies only if you have selected an ISDN bus adapter. Check this check box if you want to use the ISDN line suspend feature; if the watchdog packets are not switched off, they could restart a suspended ISDN connection.

Note:  The setting on the server must be the same as set locally.

Permanent Connections

Use these buttons to view, create, delete, or change permanent drive or printer mappings for the location. Every time you log in at the location, these permanent connections are restored.

Click Help in the Permanent Connections dialog box for more information.

Click OK to save any changes you have made to your location profile. Click Cancel to ignore changes. You can also click another tab if you need to edit other location properties.

Related Topics

Overview of Location Profile Information

Creating a New Location Profile

Removing a Location Profile From your Computer

Sending a Location Profile

Importing a Location Profile

* Novell trademark.  ** Third-party trademark.  For more information, see Trademarks.


NetWare server

A computer that has IntranetWare* software installed.


NetWare/IP

Software that allows a computer to access NetWare/IP* services, such as file servers, on a TCP/IP network.


NetWare/IP Settings Dialog Box

If you want to access NetWare/IP* servers, you need to provide a NetWare/IP domain name.

Dialog Options

Domain Name

Enter the NetWare/IP domain name that you want to access (for example, sales.acme.com).

Preferred DSS Servers

You can enter the addresses of up to 5 domain SAP/RIP servers. The addresses are used as a guide for locating preferred DSS servers. If none of the specified DSS servers is available, NetWare/IP queries the Domain Name Service (DNS) for its DSS list.

Nearest NetWare/IP Servers

You can enter the addresses of your nearest NetWare/IP servers. The addresses are used as a guide for locating the nearest NetWare/IP servers. If the addresses specified are not available, the DSS provides others to use.

NetWare/IP 1.1 Compatible

Select this check box unless you use the autodiscovery feature of Novell* NMS*.

Use Broadcast to Locate Servers

Select this check box to use UDP broadcasting as another way to locate NetWare/IP servers.

* Novell trademark.  ** Third-party trademark.  For more information, see Trademarks.


Network Connection Protocols Dialog Box

You can configure the network protocols you want to use for your network connection at this location.

Dialog Options

Do Not Use IPX or IP on This Adapter

Select this option if you do not want to use IP or IPX* to connect to IntranetWare* at this location.

Use IPX

Select this option to use the IPX protocol to connect to IntranetWare at this location.

Use NetWare/IP

Select this option to use the NetWare/IP* protocol. The NetWare/IP Settings dialog box is displayed so you can configure your IP address. If you are already using NetWare/IP, click NetWare/IP Settings to edit the NetWare/IP settings.

Click Help in the NetWare/IP Settings dialog box for more information about your IP settings.

Note:  You only see the NetWare/IP Settings dialog box for a LAN connection. For a modem connection, you configure this information in the dial-in service that you connect to.

Do Not Use TCP/IP on This Adapter

Select this option if you do not want to connect to Internet services or other TCP/IP services at this location.

Use TCP/IP

Select this option if you want to connect to Internet services or other TCP/IP services at this location. The TCP/IP Settings dialog box is displayed. Click Help in the TCP/IP Settings dialog box for more information about configuring TCP/IP settings.

If you are already using TCP/IP and you want to change its settings, click TCP/IP Settings to display the TCP/IP Settings dialog box.

Note:  You only see the Settings dialog box for a LAN connection. For a modem connection, you configure this information in the dial-in service that you connect to.

* Novell trademark.  ** Third-party trademark.  For more information, see Trademarks.


Network card configuration file errors

This topic covers all the error messages associated with a network driver file.

Explanation

There is problem with a driver file that cannot be corrected manually.

Action

Contact your network card vendor for new driver files.


New Dialog (Calling Card Wallet)

This dialog box allows you to enter a new telephone calling card in your Calling Card Wallet.

1.	Select your type of calling card from the list of service providers. The drop-down list contains the names of common types of calling cards. Be careful when choosing your type of card; some types of cards have similar names but contain different dialing rules.

2.	(Optional) A description of the card is displayed in the Description entry box. If you want, you can type in your own description for your card. Calling cards in the Wallet are listed by the description name.

3.	Click OK.

Your calling card is displayed in the Calling Card Wallet.

4.	Type the account number for your card in the Account Number entry box.

5.	Type in your Personal Identification Number (PIN) and expiration date if your card uses this information. The expiration date is in the form MM/YY where MM is the month and YY is the year.

Note:  If your calling card does not have a Personal Identification Number, you can prevent other users accessing your card number by typing the last four digits of your account number in the PIN entry box.

Related Topics

Setting Up a New Telephone Calling Card

Removing a Telephone Calling Card

Editing Properties of a Telephone Calling Card


New Location Coach

The following steps help you create a location profile for a place where you want to work and connect to your network. A series of interactive dialogs prompt you for information about the configuration of your workstation at the location. For example, information is required about your NetWare* login preferences and connection devices.

Note:  If you are not sure of a specific setting when you create the location profile, you can either use the default or leave it empty. You can edit the properties of the location profile after you have created it using the Locations program. Your network supervisor should be able to help you create locations.

The dialogs you see depend on the selections you make when prompted for the information about your new location.

Each dialog has a Next and Previous button that you use to navigate through the dialogs.

•	Previous takes you  back through the previous dialogs if you want to change settings you have already specified.

•	Next takes you to the next dialog box after you have completed the current one.

•	Cancel exits the New Location coach at any time without creating the location.

•	Help displays help about the dialog box.

When you have completed all the dialog boxes, the Next button changes to Finish. Click Finish to create your new location.

When you have created one or more location profiles, you can select the one for the location you are at when you start your workstation. For example, if you have created a profile for your home location and you are working from home, when you start your workstation, select the "home" location profile in the Location Selection dialog box to configure your workstation for that location.

* Novell trademark.  ** Third-party trademark.  For more information, see Trademarks.


New Location NetWare/IP Settings (1 of 3)

This dialog box appears only if you selected to use NetWare*/IP* when logging in. Complete the details and then click Next.

Domain Name

If you want to access NetWare/IP* servers, you need to provide a NetWare/IP domain name. Enter the NetWare/IP domain name that you want to access (for example, sales.acme.com).

NetWare/IP V1.1 Compatible

Select this check box unless you use the autodiscovery feature of Novell* NMS*.

Use Broadcast to Locate Servers

Select this check box to use UDP broadcasting as another way to locate NetWare/IP servers.

* Novell trademark.  ** Third-party trademark.  For more information, see Trademarks.


New Location NetWare/IP Settings (2 of 3)

You can enter the addresses of up to 5 domain SAP/RIP servers. The addresses are used as a guide for locating preferred DSS servers. If none of the specified DSS servers is available, NetWare*/IP* queries the Domain Name Service (DNS) for its DSS list.

* Novell trademark.  ** Third-party trademark.  For more information, see Trademarks.


New Location NetWare/IP Settings (3 of 3)

You can enter the addresses of your nearest NetWare*/IP* servers. The addresses are used as a guide for locating the nearest NetWare/IP servers. If the addresses specified are not available, the DSS provides others to use.

* Novell trademark.  ** Third-party trademark.  For more information, see Trademarks.


No NDS trees can been found
No NDS trees can been found. This could be due to an invalid login, network failure or insufficient rights

Explanation

No Directory trees could be found on the network.

Action

Check that you have a working network connection and the Read and Write rights to the schema.

* Novell trademark.  ** Third-party trademark.  For more information, see Trademarks.


No carrier detected

Explanation

The Dialer Assistant did not receive the carrier signal from the telephone line.

Action

Check that your telephone line is functioning correctly and that your modem/ISDN bus adapter is connected to the telephone line and powered on.


No dial tone from the modem

Explanation

The Dialer Assistant did not receive a dial tone from the Standard modem. The telephone line or the modem might not be working.

Action

Check that your telephone line is functioning correctly. Check that your workstation's modem is properly installed, configured, connected, and powered on. Then retry the operation.


No memory available for the communications channel

Explanation

The Dialer Assistant was unable to obtain the workstation memory needed for the operation.

Action

Close any unused Windows** applications to free memory, and then retry the operation. If memory is still insufficient, you might need to reconfigure memory and restart your workstation.

Refer to your Windows and DOS documentation for information about memory configuration.

* Novell trademark.  ** Third-party trademark.  For more information, see Trademarks.


No network adapter available

Explanation

There is no network adapter installed in the workstation.

Action

Install a network adapter.


No port available for the communications channel

Explanation

The Dialer Assistant could not locate the COM port configured for this connection, no COM port is configured, or the SLIP/PPP driver is not loaded into memory.

You might not have completed the configuration, or you might have changed your workstation's hardware or software configuration without reconfiguring the Dialer Assistant. The SLIP/PPP driver is configured to load automatically when you start your workstation at this location.

Action

Check your system, location, and Dialer Assistant configuration. Restart your workstation and retry the operation.


Novell Directory Services

A feature of NetWare* 4.1 and later. It enables you to access any network service without needing to know the physical location of the server providing that service.


Open Dialog Box

This dialog box allows you to import a location profile file (.PRF). If other users have created a location profile that you want to use, you can import it and add it to your list of locations in the Locations program.

When you select a location profile file to import, the New Location coach starts. The information about the location is displayed so that you can view the location information and edit the details if necessary. When you click Finish at the end of the New Location coach, the location profile is added to the list of locations in the Locations program. You can select it when you restart your workstation in the Location Selection dialog box.

Find the .PRF file that you want to use by browsing the drives and directories on your workstation. Click Network to display network drives in the NetWare* User Tools program.

After you have selected the file, click OK to start the New Location coach.

* Novell trademark.  ** Third-party trademark.  For more information, see Trademarks.


Overview of Dialing In and Connecting to a Network

To be able to dial in to a network, you need a telephone line and the equipment to access the line from the computer. This can be a Standard or ISDN modem or an ISDN bus adapter. Refer to the documentation supplied with the modem/ISDN bus adapter hardware for information about setting it up.

To make a connection to the network, you need to dial the number to establish a connection with the remote server, and then you have to log in to it.

The Dialer Assistant is an easy-to-use program that initiates and manages the connections to remote networks. You set up the connection information for frequently dialed networks by creating a dial-in service entry in the Phone Book. Dial-in services can also be set up by your network supervisor and you can add them to your Phone Book when you are connected online by clicking Update in the Phone Book.

The Phone Book is a useful way of storing dial-in service entries if you have to dial in to networks frequently.

The Dialer Assistant also uses information from the current location profile to enable you to make a connection with the network.

When using the Dialer Assistant you can use telephone calling cards to pay for the cost of the call.

Related Topics

Dialing in to a Network

Connecting to a Dial-in Service From the Phone Book

Dialing Operator-Assisted Calls

Overview Contents


Overview of Location Profile Information

Creating location profiles allows you to work at different locations without having to change the configuration of your workstation at each location. When you create a location profile, you define your working environment for the location.

The location profile contains information such as the following:

•	Location name

•	Network adapter or modem settings

•	Network login preferences

•	Startup applications

Creating Location Profiles

To create a location profile, you follow a series of interactive dialog boxes that prompt you for information about the location. Location profiles can also be created by your network supervisor so you only need to select the location and everything is already defined for you.

Sending and Receiving Location Profiles

You can send location profiles to other users via E-mail. When other users receive a location profile, they can use it as is or start the New Location coach, which allows them to edit the properties of the profile if they need to.

Note:  Any E-mail system that supports the MAPI interface will allow you to do this.

Location Profiles for Different Workstation Configurations

Even if you do not intend to work at different locations, you might want to set up location profiles for different configurations of your workstation in the same physical location. For example, you could have one location profile for when a modem is connected and one for when you use a network adapter.

Related Topics

Creating a New Location Profile

Editing Properties of a Location Profile

Importing a Location Profile

Sending a Location Profile

Overview Contents


Overview of Permanent Drive and Printer Connections for a Location

You can create permanent drive and printer connections for each location you create and work at. When you log in to your network from these locations, the permanent connections are restored when you start Windows**.

For example: at your office location you can create a permanent printer connection to your network printer. Every time you select your office location, you will be connected to this printer.

Note:  You can create a permanent connection only for the location you are currently working at. You can view and delete permanent connections for other location profiles.

Related Topics

Create Permanent Drive or Printer Connections for a Location

Displaying Permanent Drive or Printer Connections for a Location

Removing Permanent Drive or Printer Connections from a Location


Overview of Using Telephone Calling Cards

When dialing in to a network, you can charge the cost of the call to your telephone calling card. You are charged from the time the connection is made to the network until you close the connection.

You can set up a calling card to use when you create a new location profile. The card is then used by default for all the calls you make from the location. To use a different calling card when you make a call, you can choose one from the Calling Card Wallet. You can also set up and edit the properties of calling cards in the Calling Card Wallet.

Many telephone companies or "service providers" can provide you with a calling card to use.

Related Topics

Setting Up a New Telephone Calling Card

Editing Properties of a Telephone Calling Card

Removing a Telephone Calling Card

Selecting a Calling Card to Use for a Call

Overview Contents


Overview of Using the Terminal Window and Script Editor

The Terminal window is used for dial-in connections if you need to enter a username, a password, or other information to establish a connection with a dial-in service.

When the Dialer Assistant contacts the dial-in service, the Terminal window is displayed. You can type information directly into the window or you can use scripts to automatically complete the interaction with the dial-in service. To make the interaction easier in future, you can record the interaction process as a script so you can play it back the next time you connect to the dial-in service.

Scripts

You can automate the manual login process by recording it as a script. You can play the script the next time you connect to the dial-in service instead of typing the commands manually. Use the Script Editor to create and edit scripts that you can use in the Terminal window.

Related Topics

Using the Terminal Window to Complete a Connection

Recording a Script

Editing a Script

Playing Back a Script

Writing a New Script

Script Commands


Overview of What Happens when You Start Your Computer

Starting Your Computer

When you start your computer, the Location Selection dialog box is displayed if you set up location profiles during installation or at some stage later on.

•	If you do not have location profiles, the computer configuration set up during installation is used. You are taken straight to the DOS prompt.

•	From the Location Selection dialog box

•	Select the location profile for your current location. The location configuration is processed; this includes loading appropriate device drivers to support any network adapters or other hardware you use at the location.

•	Click None if you do not want to configure your computer for any location (for example, if you have no connection to the network). Your original configuration before installing the IntranetWare* Client* is used.

Starting Windows and Logging In to the Network

You can start Windows** when the DOS prompt is displayed. Depending on the network connection preference set during installation or in the location profile (if one was selected), you might be prompted to log in to the network. Enter your username and password to log in.

Your login script is displayed as it is processed and permanent connections are restored.

If you selected a location that is configured to use a modem or ISDN bus adapter and for automatic dialing at startup, the Dialer Assistant will appear and a dial-in connection will be made.

Starting Applications

Any applications that you added to the Startup tab in the location profile are started. Then, any applications in your Windows Startup group are started.

Related Topics

Overview of Dialing In and Connecting to a Network

Overview Contents

* Novell trademark.  ** Third-party trademark.  For more information, see Trademarks.


PCMCIA

(Personal Computer Memory Card International Association) Used to describe a wide range of credit-card sized devices that you can plug into a mobile computer. They are typically used for memory enhancements and for I/O features such as modems. They are often called PC cards.


PCMCIA Card Support

To use a PC Card (PCMCIA), enable the device by configuring the system BIOS appropriately, either by loading PC Card Socket Services or by running a PC Card "point enabler."

You do this by editing the CONFIG.SYS file for location-dependent drivers, or by loading the necessary software from the STARTNET.BAT file.

To execute PCMCIA point enablers from the STARTNET.BAT file:

1.	Boot your workstation, selecting the location from the Location Selection dialog box.

2.	Edit the file C:\NOVELL\CLIENT32\STARTNET.BAT by inserting the point enabler before the following line:

C:\NOVELL\CLIENT32\NE2000

3.	Save your changes.

Refer to your hardware documentation for complete configuration information.

Related Topics

Loading Location-Dependent Devices Using CONFIG.SYS

STARTNET.BAT

Location Configuration


PPP

(Point-to-Point Protocol) A standard protocol that supports TCP/IP networking over serial communication lines and includes error detection and user authentication capabilities.

If you use the PPP protocol, you can set up a password so that calls can be authenticated. You can also provide a dialback phone number.


PROFILE.INI

If you create a location profile during installation, most of the information you provide is defined in a PROFILE.INI file. IntranetWare* Client* for DOS/Windows** uses the values from PROFILE.INI to configure the location you choose from the Location Selection dialog box at startup, after running CONFIG.SYS.

Note:  You should not need to edit PROFILE.INI. All values can be set during installation through SETUP.EXE or by changing location properties after installation through the Locations program.

If you need to configure network device drivers or protocols by adding command line parameters, edit the STARTNET.BAT file for the location rather than the [STARTNET] section of PROFILE.INI.

The following example is a PROFILE.INI file for a location which uses a LAN connection. In this example, a permanent drive mapping is required when working at the location.

[General]

Connection=1

DefaultPrinter=HP Laserjet IIP

PostScript,pscript,LPT1:

[LAN Adapter]

Type=Eagle NE2000

[Modem]

Manufacturer=

Model=

CommunicationsPort=COM1

OptimumSpeed=0

MaximumSpeed=2400

Compression=0

FlowControl=2

ErrorCorrection=1

Speaker=1

DialupConnectionType=0

ExtraInitialization=

[Protocols]

UseTCPIP=0

UserNetWare=1

NetWare=0

[NetWare]

DialOnLine=0

Username=jsmith

LoginAtStartup=1

IsdnSupport_SpxWatchDogsOff=

[Dialing]

Country=,

Area=

DialbackNumber=

LocationSubAddres=

OutsideLine=No

CallingCard=

DefaultDialInService=0,0

DialType=0

CallWaitingPresent=0

TurnOffCallWaiting=

WaitForDialTone=1

[STARTNET]

Driver1=C:\NOVELL\CLIENT32\NE2000

Driver2=

Protocol1=C:\NOVELL\CLIENT32\IPXODI.COM

Protocol2=

Redir=C:\NOVELL\CLIENT32\VLM.EXE /C=C:\NOVELL\CLIENT32\NET.CFG

[Permanent]

O:=\\US-MKTG\DEV \

Related Topics

Configuring Network Device Drivers

Location Configuration Files

LOCATION.INI

STARTNET.BAT

NET.CFG

* Novell trademark.  ** Third-party trademark.  For more information, see Trademarks.


Permanent Drive Connections Dialog Box

Allows you to view, create, change, or remove your permanent drives for your current location.

To create or change a permanent drive connection:

Click Modify to display the NetWare* User Tools program where you can map drives and make them permanent for your location.

When you next log in at this location, the permanent connections you have made will be restored.

Click Help in the NetWare User Tools program for more information about drive mappings and making them permanent.

To remove a permanent drive connection:

Select a permanent connection and click Remove to remove it from the location profile. This connection will not be restored the next time you log in to the network at the location.

* Novell trademark.  ** Third-party trademark.  For more information, see Trademarks.


Permanent Printer Connections Dialog Box

Allows you to view, create, change, or remove your permanent printers for your current location.

To create or change a permanent printer connection:

Click Change to display the NetWare* User Tools program where you can map printers and make them permanent for your location.

When you next log in to this location, the permanent connections you have made will be restored.

Click Help in the NetWare User Tools program for more information about printer connections and making them permanent.

To remove a permanent printer connection:

Select a permanent connection and click Remove to remove it from the location profile. This connection will not be restored the next time you log in to the network at the location.

* Novell trademark.  ** Third-party trademark.  For more information, see Trademarks.


Phone Book

The Phone Book allows you to store connection entries for each network connection that you dial in to. The network connection you dial in to is called the dial-in service. The Phone Book is used to store a list of dial-in services that you frequently connect to.

You create a dial-in service entry in your Phone Book by providing the following information about it:

•	The area code and phone number

•	The type of server it is and the network protocols it supports

•	The connection settings

You can select a dial-in service from the Phone Book and then choose "Dial" to dial and connect to it automatically.

The Phone Book can contain corporate entries that are created and maintained by your network supervisor. When you are connected to the network, you can update corporate entries by clicking Update in the Phone Book. Any new corporate entries that have been created on the server are added to your Phone Book. Any changes made to existing entries are also added to your Phone Book.

If you edit the properties of a corporate dial-in service from the Phone Book, your changes will be lost the next time you update your Phone Book. However, personal information such as your IP address will not be changed.

All the entries you add to your Phone Book are stored alphabetically by the names you give them. The letters down the side of the Phone Book are tabs that enable you to find quickly the entry you want to dial. Click on a tab to display that page of the Phone Book.

Dialog Box Options

To dial and connect to a dial-in service, select it and then click Dial. (Not available when the Phone Book is opened from the Dialer Assistant)

To exit the Phone Book, click Close.

To return to the Dialer Assistant, click OK or Cancel.

To create a new dial-in service entry, click New .

To display the dial-in service properties, select a dial-in service and then click Properties.

To remove a dial-in service from your Phone Book, select it and then click Remove.

To update the corporate entries from the network to your Phone Book, click Update .

Related Topics

Overview of Using the Phone Book

Manage Dial-in Services Using the Phone Book

Creating a Dial-In Service Entry

Editing Properties of a Dial-In Service Entry

Removing a Dial-In Service Entry

Connecting to a Dial-In Service from the Phone Book

Updating Corporate Dial-In Services from the Network

Overview Contents

Using IntranetWare Client Contents


Phone Book (Phone Menu)

This option allows you to display your Phone Book and select a dial-in service you want to dial.

Note:  If you typed in a number to dial that is not already stored in the Phone Book, a message appears asking if you want to save the number as a Phone Book entry. If you click Yes, the Add to Phone Book dialog box appears. Type in a name for the new Phone Book entry. Then click OK.

To select a dial-in service from the Phone Book

1.	Choose a tab to find the dial-in service entry, and then select it. Alternatively, type the letter that the dial-in service name starts with to display the tab it is in.

2.	Click OK to enter the number into the Dialer Assistant.

Hint:  If you want to edit the properties of the dial-in service, select Dial-in Service Properties from the Options menu.

Hint:  If you use the same dial-in service frequently, you can load a speed dial entry so that you only have to select the Speed Dial button to dial the connection. See "Loading a SpeedDial Entry" for more information.

Related Topic

Dial-In Service Properties Box


Phone Book Dialogs

Phone Book dialog

Dial-In Service Properties dialog


Phone Book Overview

The Phone Book allows you to store dial-in service entries which you can dial and connect to. They contain all the necessary information for you to be able to dial and connect to other network servers.

You create dial-in service entries to configure the dialing information for each connection you  use frequently. You can dial directly from the Phone Book.

Corporate Dial-in Services

The Phone Book can contain corporate entries which are created and maintained by your network supervisor. When you are connected to your network, you can update your corporate entries by clicking Update in the Phone Book. Any new corporate entries that have been created are added to your Phone Book and any changes made to existing entries are updated.

If you edit the properties of a corporate dial-in service and click Update in your Phone Book, you are prompted that the entry has been changed and asked if you still want to update it. If you choose to update, only your personal information such as username, password, and IP address are kept. All the other settings are updated to the ones from the corporate entry.

Related Topics

Phone Book

Creating a Dial-In Service Entry

Editing Properties of a Dial-In Service Entry

Connecting to a Dial-In Service from the Phone Book

Removing a Dial-In Service Entry


Planning for Installation of the Remote Access Dialer

The following topics cover the prerequisites for installation; both those that need to be installed before IntranetWare Client for DOS/Windows** 3.x and information that you will need during installation and configuration.

Configuration Requirements

Client Hardware Requirements

Client Software Requirements

Configuring Network Devices

Logging in to NetWare

Configuring TCP/IP


Playing Back a Script

You can run a script that you have recorded or written by playing it back in the Terminal window.

To play a script:

1.	Make the Terminal window the active window.

2.	Click Play.

3.	In the Select Script Name dialog box, type or select the name of the script you want to play.

4.	Click OK to run the script.

Related Topics

Recording a Script

Writing a New Script

Editing a Script

Deleting a Script


Preinstallation Customization (Editing SETUP.INI)

Many of the defaults for client installation are defined in the SETUP.INI file read by the SETUP.EXE program.

If you have copied the IntranetWare* Client* software onto a network server, you can edit SETUP.INI to suit your company’s requirements. Later, when users run SETUP.EXE from the server, the installation runs as you defined. For example, you might want SETUP.EXE to run without any interaction, or simply to display suitable defaults.

Note:  SETUP.INI defines the default parameters to be used unless your current configuration makes it sensible to use an alternative. The installation program checks the current configuration and might offer a different setting or value if deemed appropriate.

This topic explains the changes you can make.

Important:  Do not change any lines whose function you do not understand fully. You might prevent the installation from running completely.

[User Choices]

You can change the default directory to be used. The default is C:\NOVELL\CLIENT32.

The OptRequired= statements in this section of SETUP.INI control which optional components are displayed in the Choose Optional Components dialog box. This section of the SETUP.INI file contains comments which explain how to update the statements.

Note:  Do not change the component letter.

For example, if you do not select the optional component Novell Dial-in Services, the Remote Access Dialer is not installed.

Note:  If you do not install the Remote Access Dialer, you are not prompted to set up a location profile during installation. Instead, the current LAN connection configuration is used each time you log in and the Location Selection dialog box is not displayed.

You can still create location profiles after installation by selecting the Locations program from the Client Control Panel. As soon as you have set up one location profile and restarted your workstation, the Location Selection dialog box is displayed each time you reboot.

The Novell Target Service Agent defaults statements allow you to enter defaults to be displayed in the Configure Novell TSA dialog box.

The Simple Network Management Protocol defaults statements allow you to enter defaults to be displayed in the Configure SNMP (1 of 2) and (2 of 2) dialog boxes.

The Managment Information Base defaults statements allow you to enter defaults to be displayed in the Configure Host MIB (1 of 2) and (2 of 2) dialog boxes.

[Unattended]

SETUP.INI is delivered with the setting Unattended=0 meaning that dialog boxes are displayed during client installation. You can change this to Unattended=1 to make installation completely automatic and also to enforce your defaults. In this case, users are not presented with any dialog boxes and the installation carries through to completion.

You can also edit the ReplaceNewerFiles=0 command to prevent the user from being prompted whether to replace newer files with the same names. You can determine if the newer files are always or never replaced.

[SETUP.EXE]

By specifying a drive in the statement UseDrive=, you can make a particular drive the one to be used for storing files temporarily during installation.

By default, SETUP.EXE will search for a drive, starting with drive C:, which has at least the amount of free space specified in the FreeSpace= statement.

Related Topics

Changes Made During Client Software Installation

Preparing for Installation

* Novell trademark.  ** Third-party trademark.  For more information, see Trademarks.


Problems When Dialing In

If you have difficulty dialing in to the dial-in service, refer to the following list of common problems and answers to help you complete the connection. If you get an error message while dialing, refer to the Dialer Assistant Error Messages topic for more information.

First, make the following basic checks:

•	Check the cables.

•	Are you using the correct phone jack?

•	Are you using the right modem cable?

Then switch the modem off and then back on again.

•	Check your hardware.

•	Check your software settings.

•	Check for a signal.

Listen for a dial-tone or the modem's dial-out tones. You need to make sure that the speaker is turned up on the modem.

•	Try changing the baud rate to a lower value. Select Modem from the Options menu in the Dialer Assistant.

If this does not help, and you are using a standard modem, try selecting a generic modem for the location, such as Hayes** compatible 2400 or Hayes compatible 9600 (for higher baud rates of 9600 and above). Both of these modems are defined under the GENERIC manufacturer.

•	If you are using ISDN, check that you have selected the modem or bus adapter type correctly.

Related Topics

Troubleshooting Contents

* Novell trademark.  ** Third-party trademark.  For more information, see Trademarks.


Purging the Dial-in Service Object Class
Purging the Dial-Up Connection Object Class

The NDSPURGE utility (NDSPUR16.EXE) can be used to remove dial-in services (Dial-Up Connection objects) and the Dial-Up Connection object class from the NDS* schema.

To use NDSPUR16 to remove objects, you must have supervisory rights to the entire tree. If you have the Supervisor right to only part of the tree, NDSPUR16 deletes objects at and below that level of the tree, but does not remove the object class.

To run NDSPURGE:

1.	Select Run from the Windows** File menu and enter the following:

C:\NOVELL\CLIENT32\NDSPUR16

2.	Complete the dialog box as appropriate.

For more information, click Help.

3.	Click Remove.

Related Topics

Starting NetWare Administrator for the First Time After Installation

Corporate Dial-In Services

Troubleshooting Contents

* Novell trademark.  ** Third-party trademark.  For more information, see Trademarks.


Query Remote Password (Options Menu)

Select this option to find out for how many more days your current dial-in (remote) password remains valid or, if has expired, how many grace logins are available to change the password before you are locked out.

You should change your dial-in password before it expires using the Change Remote Password menu option. However, if you do not do so, you will still be allowed a number of attempts to change it after expiration. The number of these grace logins is set by the supervisor of the server you are dialing in to.

Note:  The dial-in password must be entered in the Dial dialog box if security has been enabled on the server. It allows you access to the dial-in service on the remote server, not to the IntranetWare network itself. Unless Advanced NetWare security (NWCAP) has also been enabled, this password might not be the same password as you use to log in to the network.

Note:  This menu option is not available until you have dialed in and a connection has been established.

Related Topics

Change Remote Password (Options Menu)


Query Remote Password Dialog Box

This dialog box allows you to find out for how many more days your current dial-in (remote) password remains valid or, if has expired, how many grace logins you will be allowed to change the password before you are locked out..

Note:  This menu option is not available until you have dialed in and a connection has been established.

To query your password:

1.	Type in remote password and click OK.

A message displays the number of days remaining before the password expires.

2.	Click OK to close the dialog box.

Related Topics

Query Remote Password (Options Menu)

Change Remote Password (Options Menu)


Recording a Script

If your dial-in service requires you to type a login name, password, or other commands each time you open a connection, you can automate this process using a script. You can record your interaction with the dial-in service so the next time you dial in, the script supplies the information automatically.

To record a script:

1.	Make the Terminal window the active window.

2.	Click Record.

3.	Enter a name for the script in the Select Script Name dialog box or select an existing one to overwrite it.

4.	Click OK to begin recording.

Characters that you type, and characters received from the dial-in service, are now recorded as commands in the script.

5.	Enter your commands in the Terminal window.

6.	To stop recording, click Complete Connection.

7.	You can also click Cancel to stop recording and hang up the connection.

Once recorded, you can click Play to run the script. You might need to edit the recorded script before you play it back if it contains session-specific information (for example, date and time of login).

Related Topics

Playing Back a Script

Editing a Script

Deleting a Script

Writing a New Script


Remote Access Dialer Components

The IntranetWare Client for DOS/Windows** enables you to connect to your network from anywhere in the world and work as you would in the office using the components of the Remote Access Dialer.

•	What is the Client Control Panel?

This program contains icons for the Locations, Phone Book, and Calling Card Wallet programs.

•	Locations

The IntranetWare Client maintains location-specific information in "Location Profiles". For each location in which you work, or for each networking environment in a location, you define properties that are stored in a location profile.

The Locations program allows you to set up location profiles. You select a location when the computer starts. The profile for the selected location contains information about your working environment such as your network login preferences, the connection device you use and startup information.

•	Phone Book

Your Phone Book contains dial-in services that you create or that were created centrally by a network supervisor and then copied into your local Phone Book. Each dial-in service describes a connection. You can dial in to a server directly from the Phone Book, without having to go to the Dialer Assistant first.

•	Calling Card Wallet

If you use a modem to connect to the network over telephone lines, you might want to charge your calls to a service provider with whom you have an account, or "Calling Card". To do this with the Remote Access Dialer, you need to provide information about your calling cards.

•	Dialer Assistant

The Dialer Assistant helps you dial-in and connect to a network or an Internet service from different locations. You can use one of the dial-in services from your Phone Book. The connection can use a standard or ISDN modem, or an ISDN bus adapter. It can be set up to use a telephone calling card.

•	Create location profiles

The New Location coach helps you create  for places you work at. The location profiles contain information about your working environment, such as your network login preferences, and the connection device you use for the network connection options.

Related Topics

Overview Contents

* Novell trademark.  ** Third-party trademark.  For more information, see Trademarks.


Removing Permanent Drive or Printer Connections from a Location

When you remove a permanent drive or printer connection from a location profile, it will not be restored the next time you log in to the network at the location.

To remove permanent connections

1.	Open the Client Control Panel [image], and then double-click Locations [image].

2.	In the Locations dialog box, select the location that you want to remove a permanent connection from, and then click Properties.

3.	Click the NetWare* tab.

4.	Click Printers or Drives to display the permanent printer or drives connections.

The appropriate Permanent Connections dialog box is displayed.

5.	Select the connection you want to remove, and then click Remove.

6.	Close all dialog boxes and exit from the Locations program.

The permanent connection is removed from this location and will not be restored the next time log in to your network at this location.

Related Topic

Create or Change Permanent Drive or Printer Connections for a Location

* Novell trademark.  ** Third-party trademark.  For more information, see Trademarks.


Removing Startup Applications

To remove startup applications from a location profile:

1.	Open the Client Control Panel [image], and then double-click Locations [image].

2.	Select the location profile that you want to remove startup applications from, and then click Properties.

The Location Properties dialog box is displayed.

3.	Click the Startup tab to display the startup applications.

4.	Select the application you want to remove, and then click Remove.

You are prompted before removing the application.

5.	Click Yes to remove it.

Related Topic

Adding Startup Applications to a Location


Removing a Dial-In Service Entry

If you no longer use a dial-in service entry in your Phone Book, you can remove it by doing the following:

To remove a dial-in service entry:

1.	Open the Client Control Panel [image], and then double-click Phone Book [image].

2.	Click the tab where your dial-in service entry is stored.

3.	Select the entry you want to remove from your Phone Book and click Remove.

You are prompted to confirm the removal of the entry.

4.	Click OK to remove it or Cancel to keep it.

Related Topics

Creating a Dial-In Service Entry

Connecting to a Dial-in Service from the Phone Book


Removing a Location Profile

If you no longer use a location profile, you can remove it from the list of locations in the Locations program and from the Location Selection dialog box displayed when you start your workstation.

To remove a location profile:

1.	Open the Client Control Panel [image], and then double-click Locations [image].

2.	Select the location profile you want to remove.

3.	Click Remove.

You are prompted to confirm that you want to remove the location.

Related Topics

Creating a New Location Profile

Importing a Location Profile


Removing a Telephone Calling Card

If you no longer use a telephone calling card, you can remove it from your Calling Card Wallet.

To remove a telephone calling card from the wallet:

1.	Open the Client Control Panel [image], and then double-click Calling Card Wallet [image].

2.	From the drop-down list, select the calling card that you want to remove from the Wallet.

3.	Click Remove.

You are prompted to make sure you want to remove the card.

4.	Click Yes to remove it from your Calling Card Wallet.

Related Topics

Setting Up a New Telephone Calling Card

Editing Properties of a Telephone Calling Card


Repeated Loss of Signal and Your Modem Hangs Up

Your telephone might have a Call Waiting feature and calls were being received. You should disable the call waiting feature on your telephone because modems interpret the signal as a lost connection and hang up the call.

To Disable Call Waiting:

1.	Select Location from the Options menu in the Dialer Assistant.

2.	Click Advanced to display the Advanced Dialing Options dialog box.

3.	Click Help and follow the instructions to enter the number to turn off the Call Waiting feature.

If you get an error message, refer to the Dialer Assistant Error Messages topic for more information.

Related Topics

Troubleshooting Contents


Requesting BOOTP information

Explanation

This message is displayed while the Dialer Assistant is requesting TCP/IP configuration information for your workstation from your network's BOOTP server. If too much time elapses, there might be a problem with the BOOTP service.

Action

Click Cancel and contact your network supervisor to determine whether this service is operating correctly.


Running SETUP.EXE from Windows

Note:  The options and dialog boxes seen during client installation depend on whether you have customized SETUP.INI beforehand.

To run the client installation program:

1.	From Windows**, start SETUP.EXE using one of the following methods:

•	Double-click on SETUP.EXE in the appropriate directory in File Manager.

•	Select Run in the File menu in Program Manager and then type in the SETUP.EXE command for the appropriate drive.

The program starts with a Welcome screen.

2.	Select the language version you want to install.

3.	Read the agreement, and then click Yes to continue with the installation.

Clicking No will exit SETUP.EXE.

4.	To view the release notes, click View Release Notes. When you have returned to the dialog box, click Next.

5.	Do one of the following:

•	If SETUP.INI has been edited for an unattended installation, the process begins and carries through to completion automatically. Reboot when prompted. Go on to Step 15.

•	If the Choose Optional Components dialog box is displayed, check the components you require. Then click Next.

6	Specify the directory for the Client programs.

SETUP.EXE allows you to specify the drive and directory. By default, C:\NOVELL\CLIENT32 is used.

Note:  We recommend that you use this directory unless there is little free space on drive C:.

7.	If there is not enough space on the selected disk, you are prompted:

•	Click Continue to continue with the installation anyway. Continue with Step 8.

•	Click Stop to stop the installation process. Then click Exit Setup in the next dialog box.

8.	Click Begin Copy to start the copying process.

Files are copied to a temporary directory.

9.	If SETUP.EXE finds a file with the same name as one about to be copied, you are prompted:

•	Click Replace to use the new file anyway.

•	Click Preserve to keep the existing file.

With either Replace or Preserve, you can select Do Not Prompt for Future File Replacements. Any other duplicate files found will be treated in the same way as the first one.

10.	Type in the drive letter of the first network drive, then click Next.

11.	(Conditional) If you selected any optional components, one or more dialog boxes might appear. Follow the prompts on these dialog boxes and use the online help to complete the required settings.

12.	Type in the name of the program group to be created in Program Manager for the IntranetWare Client; then click Next.

Some system files are updated.

13.	Do one of the following, depending on whether you selected to install Novell* Dial-in Services

•	If you selected Novell Dial-in Services in Step 5, follow the prompts in the New Location coach to create the first location profile. For more detailed information, see "Creating a New Location Profile."

•	If you did not select Novell Dial-in Services, SETUP.EXE tries to use your current LAN adapter configuration and Login details. These are displayed as defaults in the dialog boxes.

14.	Restart the workstation when prompted by clicking Finish.

15.	(Conditional) When the workstation restarts, if the Location Selection dialog box is displayed, select a location.

16.	Start Windows and log in.

The new program group is displayed in the Program Manager. The IntranetWare Client is ready to use.

Related Topics

Preinstallation Customization

Running SETUP.EXE from the Network

Installing from a Local Drive

* Novell trademark.  ** Third-party trademark.  For more information, see Trademarks.


SLIP

(Serial Line Internet Protocol) A widely used protocol that supports TCP/IP networking over serial communication lines. SLIP defines a sequence of characters that frame IP packets on a serial line.


SPID

(Service Profile Identifier) Most often required by ISDN subscribers in North America. A SPID gives each ISDN device a unique identifier. Telecommunications companies give each new ISDN subscriber a SPID, and subscribers can make calls only if their computer configuration includes the SPID.


STARTNET.BAT

SETUP.EXE creates a STARTNET.BAT file for each location profile you create.

STARTNET.BAT sets the preferred language, adds the NOVELL\CLIENT32 directory to the path and loads the IntranetWare* Client* software and the network drivers configured for the location.

The following example is a sample STARTNET.BAT file:

SET NWLANGUAGE=ENGLISH

SET NWLANG=ENGLISH

C:\NOVELL\CLIENT32\ISINPATH C:\NOVELL\CLIENT32

if errorlevel 1 goto skippath

PATH=C:\NOVELL\CLIENT32;%PATH%

:skippath

C:

CD C:\NOVELL\CLIENT32

C:\NOVELL\CLIENT32\NE2000

C:\NOVELL\CLIENT32\IPXODI.COM

C:\NOVELL\CLIENT32\VLM.EXE /C=C:\NOVELL\CLIENT32\NET.CFG

CD \

Related Topics

Location Configuration Files

LOCATION.INI

PROFILE.INI

NET.CFG

Configuring Network Device Drivers

Loading Location-Dependent Drivers using CONFIG.SYS

PCMCIA Card Support


Script Commands

The following commands can be used in scripts:

Command	Explanation
CALLBACK[ON¦OFF]	Places the modem in answer mode and awaits an incoming call. When the call arrives, processing continues at the next script line. Including the optional ON or OFF argument turns automatic answering on or off, respectively.
COMMENT	Allows a comment line to be inserted into the script. Example: COMMENT This script connects to field office 5
HANDOFF	Gives control of the connection to the network driver (the same function as the Complete Connection command on the Terminal window).
PASSWORD[$TEXT=password_text][$TITLE=dialog_title]
	Displays a dialog box for you to provide your password or any other confidential information. Characters typed in a box created by the PASSWORD command are echoed as asterisks. If you want the characters to be echoed exactly as you type them, use the PROMPT command. Use the password_text parameter to specify the text in the dialog. Use the dialog_title parameter to give a title to the dialog box. Parameter defaults: $TEXT=Please enter your password $TITLE=Password required Example:  PASSWORD $TEXT=Type the Admin Password $TITLE=Engineering 6 If you need to include the dollar ($) or equal (=) characters within your password_text or dialog_title strings, precede them with a backslash (\) character. To include a control character in a reply string, precede it with the pound (£) character.
PAUSE [seconds]	Pauses execution of the script for the number of seconds specified by the optional seconds parameter. If this parameter is not specified, execution pauses for 30 seconds unless another value has been set using the TIMEOUT command. Example: PAUSE 45
PROMPT[$TEXT=prompt_text][$TITLE=dialog_title]
	Displays a dialog box for you to provide information. Characters typed in a box created by the PROMPT command are echoed exactly as you type them. If you want the characters to be echoed as asterisks, use the PASSWORD command. Use the prompt_text parameter to specify the text in the dialog box. Use the dialog_title parameter to specify a title for the dialog that appears. Parameter defaults: $TEXT=Please enter the required information $TITLE=Information Required Example: PROMPT $TEXT=Type your username $TITLE=Welcome If you need to include the dollar ($) or equal (=) characters within your prompt_text or dialog_title strings, precede them with a backslash (\) character. To include a control character in a reply string, precede it with the pound (£) character.
READIP [address_num]	Reads an IP address, if one is present in the responses received from the dial-in service in the Terminal window after the READIP command is executed, and sets this address to be your computer's IP address. The READIP command can select an IP address from a series of up to 32,767 IP addresses that are returned. The address_num parameter is used to specify which address in the series to use. The first IP address is used if the address_num parameter is not specified. Example: READIP 3 In this example, your IP address would be set to the third IP address returned from the router in the Terminal window.
TIMEOUT [seconds]	Sets the timeout duration for the PAUSE and WAITFOR commands. If no time is specified, the timeout is 30 seconds. Example: TIMEOUT 60
WAITFOR response_string
	Pauses execution of the script until the response string is received over the connection. Execution pauses for 30 seconds unless another value has been set using the TIMEOUT command. Example: WAITFOR Login
WRITE reply	Sends the reply string across the connection. Example: WRITE JSMITH To include a control character in a reply string, precede it with the pound (£) character.
WRITELINE [reply]	Sends the reply string, if included, across the connection. It then sends a carriage return and a line feed. If a reply string is not included, only a carriage return and line feed are sent. Example: WRITELINE login JSMITH To include a control character in a reply string, precede it with the pound (£) character. Use $USERNAME and $PASSWORD if you want to use the username and password specified on the Dial dialog box. Example: WRITELINE $USERNAME


Script Editor

The script editor allows you to edit and change scripts that you have recorded. You can also use the script editor to write new scripts.

The script editor provides the following options and commands.

Dialog Options

Script Name

Displays the name and path of the script file.

The central text box displays the text of the script. You can use the mouse or arrow keys to move the insertion point and select lines for editing. You can type and edit directly in this text box.

You can also use the command buttons under the text box to edit the script.

Command List Box

Use the Command list box to select from a list of script commands. Click Insert to add the selected command to the script.

If your selected command requires an option or parameter, type the text of the parameter in the Argument text box. Clicking Insert Line then adds the command and argument to the script.

For descriptions of all available script commands and their arguments, see "Script Commands."

Dialog Commands

Insert Line adds the selected script command and any argument you type in the Argument text box to the script. The command is added at the insertion point (cursor position).

Delete Line erases selected text from the script.

Import inserts a text file into the script editor.

Remove deletes the script file.

When you have finished writing and editing scripts, click OK to save your changes and exit the script editor.

Related Topics

Editing a Script

Importing a Script

Recording a Script

Play Back a Script

Deleting a Script

Writing a New Script


Script Editor (Options Menu)

This option allows you to display the Script Editor window so you can write and edit scripts that can be used in the Terminal window.

To open a script:

1.	Click Script Editor in the Options menu.

The Select Script Name dialog box is displayed

2.	Select a script or type the name of a new script.

The Script Editor window is displayed. If you selected an existing script, it is displayed.

Related Topic

Script Editor Window


Select Script Name Dialog Box

This dialog allows you to select a script file or enter a new name of a script file. You can enter a name up to eight characters in length with no extension.

Click OK when you have selected the script file.


Selecting a Calling Card to Use for a Call

When using the Dialer Assistant to dial in to a network, you can select a telephone calling card to use. The cost of the call is then made to your calling card account.

To select a calling card:

1.	In the Dialer Assistant, select Calling Card from the Options menu.

The Calling Card Options dialog box is displayed.

2.	Select the Dial Using a Calling Card check box to display the Calling Card Wallet.

If you have already been using a calling card, its check box is already selected. You can click Change to open the Calling Card Wallet and select a different calling card to use, or edit the properties of a card.

3.	Select a calling card from the Calling Card drop-down list.

If you need to set up a calling card to use, see "Setting Up a New Telephone Calling Card."

Related Topics

Overview of Using Telephone Calling Cards

Editing Properties of a Telephone Calling Card


Sending a Location Profile

You can send location profiles to other users using E-mail. They can use the location profiles as they are, or edit the properties to suit their own needs.

Note:  The IntranetWare* Client* will automatically use any E-mail application on your system that supports the MAPI interface.

The location profile is sent as an attachment to the mail. The receiving user must save the attachment as a file with the .PRF extension, and then open the Locations program in the Client Control Panel and import the location profile.

To send a location profile:

1.	Open the Client Control Panel [image], and then double-click Locations [image].

2.	Select the location profile you want to send, and then click Export.

Your E-mail program is opened automatically. A message is created automatically and the location profile you selected is included as an attachment. The text of the message contains a description of what is included in the attachment.

3.	Enter the address of the person you want to send the location profile to and send the mail.

The location profile information is sent via your E-mail program.

Related Topic

Importing a Location Profile

Location Configuration

* Novell trademark.  ** Third-party trademark.  For more information, see Trademarks.


Server Tab (Dial-in Service Properties)

This tab allows you to configure details of the dial-in service server type, security protocols, and network connection protocols that it supports.

When you connect to a dial-in service, the network protocols used are the ones configured for your current location profile. The Dialer Assistant checks that the network protocols configured for your location are supported by the dial-in service.

 Tab Options

Type

Select the dial-in service server type from the list box. The security protocols and network connection protocols available depend on the type of server you choose.

Enable Security

This option is available only if the server type is NetWare* Connect* PPP, Shiva PPP, or Generic PPP.

Select this check box to enable the Password Authentication Protocol for the dial-in connection. Whenever this dial-in service is used, you are prompted to enter your dial-in username and password to authenticate the connection. Contact your network supervisor if you are not sure what it is.

You can also select Advanced NetWare Security if you are connecting to a NetWare Connect PPP server.

Advanced NetWare Security

Select this check box to use the NetWare Connect Authentication Protocol (NWCAP). You can select this box only if you have chosen to enable security. When you dial in, you will be prompted to enter your IntranetWare password to authenticate the connection. You can choose to use the dialback feature with this security protocol.

Show Terminal Window

Select this check box to display the Terminal window when you dial the dial-in service. It is displayed before the connection is made. This enables additional commands to be entered to complete the connection to the dial-in service. You need to use the Terminal window when accessing the following types of dial-in services:

•	A dial-in service that prompts you for connection information, such as an X.25 network

•	A UNIX** host that prompts you for login information

Automatic Script

If you use the Terminal window for a dial-in connection, you can choose to use an automatic connection script to log in to the dial-in service. If the script you enter does not exist when you dial in, it is recorded the first time you log in.

Enforce Dialback

You can select this check box only if you have selected Advanced IntranetWare Security. Enabling this option allows you to enforce dialback (or callback) security on all dial-in connections to the server.

The dial-in service disconnects the incoming call and then dials the dialback number to establish the connection again. Dialback can also be used to allow users to reverse call charges.

You need to enter the numbers that the dial-in service has to dial to establish an outside connection.

Note:  If you are using ISDN, dialback occurs only when the connection is first established. If the call is suspended and then re-established by your computer, the server will not dial back.

Supported Protocols

Use this section to select the protocols that the dial-in service supports. Whenever a connection to a dial-in service is initiated, a check is made to see if the dial-in service supports the protocol at the current location.

NetWare IPX

Select this check box if the dial-in service supports the NetWare IPX* protocol.

NetWare/IP

If NetWare/IP* is already enabled (the check box is checked), click NetWare/IP Settings to view or edit the settings. To enable NetWare/IP, select the check box and the NetWare/IP Settings dialog box is displayed.

TCP/IP

If TCP/IP is already enabled, click TCP/IP Settings to view or edit the TCP/IP settings. If you want to enable TCP/IP, select this check box and the TCP/IP Settings dialog box is displayed.

Related Topics

General Tab (Dial-In Service Properties)

Connection Tab (Dial-In Service Properties)

TCP/IP Settings Dialog Box

NetWare/IP Settings Dialog Box

Dialing in to a Network

Query Remote Password (Options Menu)

Change Remote Password (Options Menu)

* Novell trademark.  ** Third-party trademark.  For more information, see Trademarks.


Set Up Permanent Drive and Printer Connections for a Location

Create or Change Permanent Drive or Printer Connections for a Location

Displaying Drive or Printer Connections for a Location

Removing Permanent Drive or Printer Connections from a Location


Set Up Telephone Calling Card Information

Overview of using telephone calling cards

Set up a new telephone calling card

Edit properties of a telephone calling card

Select a calling card to use for a call

Remove a telephone calling card


Set up a Telephone Calling Card

You can use your telephone calling card when making calls from this location. If you own a calling card and have not already entered its details in the Calling Card Wallet, click Yes, I Have a New Card. Enter details of your calling card in the following dialog box.

If you have already set up a calling card, click Yes and select the name of the card from the drop-down list.

Note:  The calling card you select is the default card used when you use the Dialer Assistant to dial in to a network from this location. You can choose to use a different calling card when you dial using the Dialer Assistant.


Setting Up a New Telephone Calling Card

You can use telephone calling cards when you dial in to networks so that the call cost is charged to your account. You need to provide the Calling Card Wallet with information about your calling cards.

To set up a new telephone calling card

1.	Open the Client Control Panel [image], and then double-click Calling Card Wallet [image].

2.	Click New.

3.	In the New dialog box, select the type of calling card you have from the Service provider drop-down list.

Note:  Be careful when choosing your type of card; some cards have similar names but contain different dialing rules.

4.	(Optional) If you want, change the default description for your card in the Description entry box.

This name is used to store your card in the Wallet.

5.	Click OK.

6.	Enter the account number for your card. Also, enter your Personal Identification Number (PIN) and expiration date if your calling card has this information.

7.	Click OK to save these settings.

Related Topics

Dialing in to a Network

Removing a Telephone Calling Card

Editing Properties of a Telephone Calling Card


Show Idle Timeout Progress (Options Menu)

This option allows you to display the dialer connection status bar once a connection has been established.

The status bar shows the following:

•	The status of the connection (green for connected; red for suspended)

•	The time (counting down) until the next change in status if there is no further activity on the connection

•	When the call is currently connected (green) to when it will be suspended

•	When the call has been suspended (red) to when it will be disconnected

Using the Connection Icon

When a call has been established, a Connection icon is displayed (a telephone with the receiver lifted).

Click on the icon with the right mouse button to display the pop-up menu. Using this menu, you can do the following:

•	Reset the timeout clock and increase the time before the connection will be suspended by Selecting Restart Idle Timeout

•	Force the connection into the suspended state by selecting Suspend Session Now.

Note:  The server might also have a session suspend time set -- perhaps with a different value. In this case, the call is suspended when the shortest time expires.


Show Modem Log (Options Menu)

This option allows you to view a window that displays modem messages as you make a connection. When you have chosen to display the modem log, the menu option changes to "Hide Modem Log." To close the Modem Log window, select Hide Modem Log or click Close.

If you are unsuccessful in making a connection, it can be useful to view the Modem Log to see how the connection progressed.

To clear the information in the modem log, click Clear.


Starting NetWare Administrator for the First Time after Installation

IntranetWare* Client* for DOS/Windows** uses the NDS* object class Dial-Up Connection.

Note:  "Dial-Up Connection" is a Windows 95 term. It is exactly the same as a Dial-in service. Because the NetWare* Administrator snap-ins can be used to configure Dial-Up Connection objects, these can be used as either Windows 3.x Dial-in services or Windows 95 Dial-Up Connections. The term Dial-Up Connection is used throughout NetWare Administrator dialog boxes.

The first time that you run NetWare Administrator after installation, the current tree is checked for the presence of the new object class. If it is not found, you are prompted. To update the schema with the new Dial-Up Connection object class, click Update.

Note:  In order to be able to update the schema, you require supervisory rights to the whole tree.

* Novell trademark.  ** Third-party trademark.  For more information, see Trademarks.

Related Topics

Creating Corporate  Dial-In Services

Purging the Dial-Up Connection Object Class

Using IntranetWare Client Contents


Starting the Client Installation Program

The Client installation program (SETUP.EXE) is run in two ways:

•	Locally from the CD-ROM.

•	From a server with the IntranetWare Client for DOS/Windows** 3.x preinstalled.

In each case, start SETUP.EXE using one of the following methods:

•	Double-clicking on SETUP.EXE in the appropriate directory in File Manager

•	Choosing "Run" in the File menu in Program Manager and then typing in the SETUP.EXE command for the appropriate drive.

Related Topics

 Running the Client Installation Program


Startup Tab (Location Properties)

This tab allows you to set up applications that you want launched automatically when you start Windows** at the current location. You can start the applications that you most frequently use at that location (an E-mail application, for example). These applications are in addition to any that you already have in your Windows Startup group.

Note:  The applications are launched in the order that you add them to the Startup tab. To change the order, you need to remove the applications from the Startup tab and then add them back in the order you want to launch them.

You can drag and drop applications from File Manager to the Startup tab.

To add an application to the Startup tab:

1.	Click Add.

The Application Properties dialog box is displayed.

2.	Enter the name, path, and working directory of the application, or click Browse to search for the application.

If you click Browse, you can search your drives and directories to find the application you want.

3.	Click OK.

4.	In the Application Properties dialog box, click OK to add the application to the Startup tab.

5.	Click OK to save your changes. Click Cancel to ignore your changes.

Related Topic

Overview of Location Profile Information

Removing Startup Applications

Change Icon Dialog Box

Removing a Location Profile

Sending a Location Profile

Importing a Location Profile

* Novell trademark.  ** Third-party trademark.  For more information, see Trademarks.


TCP/IP

(Transmission Control Protocol/Internet Protocol) An industry-standard suite of networking protocols that allows dissimilar computer nodes to communicate with each other.

TCP/IP is built upon the following layers:

•	Process/application

•	Host-to-host

•	Internet

•	Network access


TCP/IP Connectivity Problems

The following two checklists give suggestions for solving problems with unreachable IP hosts and name resolution failure.

Unreachable Host

If the host is unreachable, verify the following:

•	The workstation is physically connected to the network.

•	The workstation network driver software is correctly configured, including the frame type and IRQ.

•	The default router is available. (You can verify this with a Ping test.)

Name Resolution Failure

If a connection works with an IP address but name resolution fails, verify the following:

•	The NET.CFG file on the workstation points to the TCP subdirectory where the HOSTS and RESOLV.CFG files are located.

•	The DNS name servers listed in the RESOLV.CFG file are reachable through a Ping test.

If the Ping test fails, the DNS server is not operating.

If the Ping test reaches the DNS server, the DNS daemon on this name server might not be running.

Related Topics

Troubleshooting Contents


TCP/IP Settings Dialog Box

This dialog box allows you to configure information about TCP/IP communication relating to the dial-in service.

IP Address Options

IP Address Provided by the Server

Select this option if the dial-in service has a service that automatically supplies your network address (IP address). Check with your network supervisor if you are not sure. Then either select A BOOTP or DHCP Server is Present, or provide the address information in the Domain Name system fields described below.

A BOOTP or DHCP Server Is Present

If the server is a BOOTP or DHCP server, select this check box. The IP address can then be found automatically.

Note:  If the Bootstrap Protocol service cannot allocate your IP address, the IPCP (Internet Protocol Control Protocol) will try to allocate it.

Use a Specific IP Address

Select this option to provide the IP address for use by this dial-in service.

•	If the dial-in service provides an IP address through IPCP, set the IP address to 0.

•	If you have an Internet service provider that displays the IP address in the Terminal window during the dial-in process, set the IP address to 0.

You will need to write a script containing the READIP command to use when you dial in. This command reads the IP address from the Terminal window. Refer to "Script Commands" for information about the READIP command. Refer to "Writing a New Script" to see how to write a script.

•	If you have a pre-assigned IP address from your network supervisor, type your IP address here.

Domain Name System (DNS)

If you are using DNS (Domain Name System), you can enter your domain name and up to three IP addresses of domain name servers.

Domain Name

If your network uses DNS, enter your fully-qualified domain name in this text box. Enter the domain name in dotted notation. For example, if your host is host1.sales.acme.com, then sales.acme.com is your domain name. The name must be less than 128 characters in length.

Name Servers

Enter up to three IP addresses of Domain Name Servers.

Related Topic

Configuring Dial-In Service TCP/IP Settings

Configuring Location TCP/IP Settings


Terminal Window

You can use the Terminal window after dialing to interact with dial-in services that require you to enter login names, passwords, and other information.

If the dial-in service supports use of the Terminal window, you can view and respond to login prompts from it.

When the Dialer Assistant connects to a dial-in service, the Terminal window lets you enter any commands necessary to establish communications on the network. You can also record and play back scripts in this window.

The command bar at the bottom of the window has the following commands:

•	Record

Records the interaction of commands passed between your computer and the dial-in service. You can then play the script back without having to know anything about script commands.

•	Play

Plays back a script that you have recorded or written.

•	Complete Connection

Completes the connection after you have finished interacting with the dial-in service.

Related Topics

Overview of Using the Terminal Window and Script Editor

Using the Terminal Window to Complete a Connection

Script Commands

Record a Script

Playing Back a Script


The file COUNTRY.INI is missing or corrupt

Explanation

The ADMAPIxx module could not read the COUNTRY.INI file. The file has to be in the same directory as ADMAPIxx.INI.

Action

Check that COUNTRY.INI is in the same directory as ADMAPIxx.INI. If it is in the same directory, or it is not present at all, then reinstall the NetWare* Administrator snap-ins.


The file COUNTRY.INI is out of date or corrupt

Explanation

The ADMAPIxx module could not read the COUNTRY.INI file because it was an incorrect version. The correct version of COUNTRY.INI is shown at the start of the .INI file and can be read with any text editor.

Action

Locate COUNTRY.INI and check that it is the correct version. If the correct version is not available, then reinstall the NetWare* Administrator snap-ins.


The number is busy

Explanation

The Dialer Assistant is receiving a busy signal for the number dialed.

Action

Use a different number, if one is available, or retry the connection later.


The schema does not contain the latest changes
The schema does not contain the latest Dial-Up Connection administration sign-on changes

Explanation

The NDS* schema of the trees shown in the listbox have not been updated by this version of the snap-in.

Action

If you want to use Dial-Up connection objects on any of the trees shown, select the relevant trees and click Modify to update the schema. You will need the schema Update right to do this.

* Novell trademark.  ** Third-party trademark.  For more information, see Trademarks.


The schema for the NDS trees listed could not be read
The schema for the NDS trees listed could not be read. This may be due to network failure or insufficient rights

Explanation

The schema update failed because the schema could not be read. The program could not find any Directory trees to register itself with.

Action

Check that you have a working network connection and the Read and Write rights to the schema.

* Novell trademark.  ** Third-party trademark.  For more information, see Trademarks.


The schema for the NDS trees listed could not be updated
The schema for the NDS trees listed could not be updated. This may be due to insufficient rights

Explanation

The schema update failed. due to insufficient rights.

Action

Check that you have the schema Write right to the trees listed.

* Novell trademark.  ** Third-party trademark.  For more information, see Trademarks.


The script for the modem is invalid

Explanation

The Dialer Assistant could not locate its internal command script to control your dial-in device (Standard or ISDN modem or ISDN bus adapter). The script might have been damaged or deleted.

When you install, the script files are installed in the MODEMS subdirectory as a series of .INI and .ISD files.

Action

Restore your backup copies of these files or install IntranetWare* Client* for DOS/Windows** again.

* Novell trademark.  ** Third-party trademark.  For more information, see Trademarks.


There are no NDS trees available with the updated schema

Full message

The schema for the Directory trees listed could not be read. This may be due to network failure or insufficient rights. There are no Directory trees available with the updated schema.

Explanation

The schema update failed because the schema could not be read. The program could not find any trees with which to register itself.

Action

Check that you have a working network connection and the Read and Write rights to the schema.

* Novell trademark.  ** Third-party trademark.  For more information, see Trademarks.


There is no answer

Explanation

The call was not answered within the Dialer Assistant's timeout interval.

Action

Try again later, or configure the Dialer to ring longer.


Trouble Running Windows

If you get a message such as "Client does not support task switchers," you might be using a workstation with less than the recommended amount of memory.

In most cases the IntranetWare* Client* will still operate successfully. However, if you also have disk caching set up, you might have problems.

Related Topics

Troubleshooting Contents

* Novell trademark.  ** Third-party trademark.  For more information, see Trademarks.


Unable to add the Dial-in Service class to the NDS schema

Unable to add the Dial-in Service class to the NDS schema. The schema can only be modified by a network administrator with supervisor rights to the entire NDS tree.

??DELETE

Explanation

RAPADMIN attempted to add the Dial-in Service object class to the NDS schema, but failed. This was probably because you did not have full rights to the entire tree.

Action

Check user rights. Ensure the server connection has not failed.


Unable to check for the presence of Dial-in Service objects

Unable to check for the presence of Dial-in Service objects - cannot read the NDS schema.

??DELETE

Explanation

RAPADMIN was unable to read the NDS schema to check if the Dial-in Service object class is defined.

Action

Check user rights. Ensure the server connection has not failed. Check the NDS database integrity.


Unable to create a new object

Explanation

You tried to create a Dial-Up Connection object but NDS* could not create it. This action requires write access to the NDS container that the object is to be created in.

Action

Check that you have the Write right to the NDS container.

* Novell trademark.  ** Third-party trademark.  For more information, see Trademarks.


Unable to enter suspended state

Explanation

It is not possible for the client workstation to suspend the line. This can be due to a number of reasons. The host end server might be hung. The line might have been broken or physically disconnected (plug removed from the socket). A hardware failure might have occurred somewhere between the two ends of the connection.

Action

Contact the host server supervisor to check the server status. Contact the ISDN service provider to check the status of the line. Check that your ISDN board or terminal adapter is not faulty; check the manufacturer’s documentation for instructions about how to do this.


Unable to re-connect from suspended state

Explanation

Another call to the host you were using might have been received on the ISDN line. This is possible if you were suspended for a period and someone else called in. It is also possible that the host server could be hung, the line could be broken or all the host server resources could be used up. It could also occur if you are trying to resume a session where either the client or the host session data have been lost, so the calls are "out of sync."

Action

Wait a while and try again if you think that someone else has connected while you were suspended. You could start a completely new connection. You might also have to take the same actions as described in the "Unable to enter suspended state" topic.


Updating Corporate Dial-In Services from the Network

If your network supervisor creates or changes corporate dial-in services on the network, you can update your Phone Book with them when you are connected to the network.

Note:  Any changes you have made to corporate entries previously copied will be lost, and the dial-in service will return to the original settings on the network. However, your personal information, such as your IP address, is not changed.

To update corporate dial-in services:

1.	Make sure you are connected to your network.

2.	Open the Client Control Panel [image], and then double-click Phone Book [image].

3.	In the Phone Book, click Update.

Existing corporate entries are updated and any new ones are added to your Phone Book. A dialog box tells you how many entries were added to the Phone Book and how many existing entries were updated.

4.	Check the new entries; you might need to complete some of the details. Also, you might want to edit some settings to match your local requirements.

Related Topics

Creating a Dial-In Service Entry

Editing Properties of a Dial-In Service Entry

Removing a Dial-In Service Entry


Use the Terminal Window and Script Editor

Overview of using the Terminal window and Script Editor

Use the Terminal window to complete a connection

Complete the connection

Write a new script

Edit a script

Record a script

Play back a script

Delete a script


Username and password rejected by the remote server

Explanation

The remote PAP authentication service did not recognize the username and password combination you configured.

Action

Check to make sure you entered both your username and your password correctly. Check with the network supervisor of the dial-in service to make sure you have the right ones.


Using Properties from an Existing Location Profile

You can base a new location profile on one that you have already created. This can be useful when you want to create a new location with only a few settings that are different from an existing location.

For example, you might have almost the same configuration at two locations, except that you use a different network adapter. In this case, you could base the new location on the existing one to copy all the properties and then just change the adapter.

To use properties from an existing location profile:

1.	Open the Client Control Panel [image], and then double-click Locations [image].

2.	Click New.

The New Location coach is started. This is the start of a series of interactive dialog boxes that help you create a new location.

3.	In the first dialog box, enter the name of the location you want to create.

Each location you create must have a unique name.

4.	In the next dialog box, select the location that you want to use properties from.

All the location properties from the existing profile are copied to the new location.

As you progress through the dialog boxes, you can edit the properties to suit your needs.

The new location profile you create is completely independent from the existing one.

Note:  The startup applications and the permanent drive and printer connections cannot be changed.

Related Topics

Editing Properties of a Location Profile

Importing a Location Profile


Using the Terminal Window to Complete a Connection

Depending on how your dial-in service is configured, you might need to enter a username, a password, or other information to establish a connection. The Terminal window allows you to supply this information.

To supply information to complete a connection:

1.	Dial the connection.

See "Dialing in to a Network" for more information.

When the Dialer Assistant contacts the dial-in service modem, the Terminal window is displayed.

2.	(Conditional) If the login prompt is not displayed, you have to press Enter.

3.	Enter your login command, password, and any other information as requested.

Scripts allow you to automate the login process. If you want to run a script that has been recorded previously, click Play. In the Select Script Name dialog box, select the script file you want to run.

Some dial-in services establish connections automatically when you dial in or log in. Some services establish a connection only on explicit instruction from you. SLIP dial-in services and many PPP services require step 4.

4.	(Conditional) Click Complete Connection, if prompted

When the connection is ready, the status in the Dialer Assistant changes to "Connected:HH:MM:SS" and you can now proceed with network operations. The Hangup icon becomes available on the Dialer Assistant.

You can now start your network operations.

Related Topics

Connecting to a Dial-in Service from the Phone Book

Recording a Script

Playing Back a Script

Writing a New Script


What Happens During Client Installation

This topic explains what happens during installation on a client computer. Depending on whether any or all of the optional components were selected, not all the following will apply on every client PC.

When you install the IntranetWare Client, a temporary directory is created on the disk you are installing the IntranetWare Client to and files are copied there. The required final directories are created (if they do not already exist) and the software is copied to these directories. In addition, various configuration files are created or updated and changes are made to the Windows** interface.

User Interface Additions

A IntranetWare Client for DOS/Windows 3.x program group is created in the Windows 3.x Program Manager. The name of the group is determined during installation.

NetWare Client 32 Directories

SETUP will search for an existing NetWare client. If it finds one, it sets the directory containing it as the destination directory for the Client portion of the IntranetWare Client for DOS/Windows 3.x. Otherwise, SETUP creates C:\NOVELL\CLIENT32 as the destination.

A number of subdirectories are created:

•	BROWSER, which contains the Novell Netscape Navigator files

•	DATA, which contains the Phone Book files

•	MODEMS, which contains modem .INI and .ISD files

•	PROFILE, which contains the LOCATION.INI file and a subdirectory for each location

•	README, which contains the release notes

•	TCP, which contains the TCP/IP configuration files

Configuration Files

Within these directories (and other directories) a number of configuration files are created and updated. Normally, you will not need to edit any of these configuration files.

Related Topics

 DOS configuration files

Location configuration files

Windows configuration files

Related Topics

Advanced Configuration


Which ISDN Bus Adapter Do You Want to Use

You can select an adapter that is already installed, or you can choose to install a new adapter.

•	Use an adapter already installed

If your adapter is already installed select this option, then select the adapter from the drop-down list.

•	Install a new adapter

If you need to install your ISDN bus adapter, choose this option, and then click Next. In the next dialog box, you can select the make and model or install from disks.


Windows Configuration Files

When you install the IntranetWare* Client*, SETUP.EXE makes changes to the following Windows** configuration files:

•	SYSTEM.INI

•	WIN.INI

•	PROGMAN.INI

•	NWADMN3X.INI

•	NWADMIN.INI

It also creates the NWMOBILE.INI and NETWARE.INI files in the WINDOWS directory.

Note:  NWADMIN.INI is the .INI file for the version of NetWare* Administrator run by the program NWADMIN.EXE. The newer version of NetWare Administrator is NWADMN3X.EXE, for which NWADMN3X.INI is used. SETUP.EXE detects which version of NetWare Administrator is present and updates the appropriate .INI file. If both versions are detected, both .INI files are updated.

SYSTEM.INI

In the [boot] section, SETUP.EXE makes the following change to the network.drv= line:

network.drv=netware.drv

In the [boot description] section, SETUP.EXE makes the following change to the network.drv= line:

network.drv=Novell IntranetWare Client for DOS/Windows 1.0

In the [386Enh] section, the network= line is changed as follows:

network=*vnetbios,vnetware.386,vipx.386

The following section is also added to SYSTEM.INI:

[DNW]

root=C:\DNW

Your old SYSTEM.INI file is saved as SYSTEM.000, if possible. If the .000 extension has already been used during a previous installation, .001 is used, and so on.

WIN.INI

In the [windows] section, SETUP.EXE makes the following change to the load= line:

load=NWPOPUP.EXE

Your old WIN.INI file is saved as WIN.000, if possible. If .000 is not available, .001 is used, and so on.

PROGMAN.INI

The following line is added to PROGMAN.INI to create the IntranetWare Clients program group:

Groupn=C:\WINDOWS\INTRANET.GRP

The group number (n) will depend on how many groups are already created in the PROGMAN.INI file.

NWADMN3X.INI

SETUP.EXE adds the following lines to the NWADMN3X.INI file:

[Snapin Object DLLs WIN3X]

ADMAPI16=C:\NOVELL\CLIENT32\ADMAPI16.DLL

RAPADM16=C:\NOVELL\CLIENT32\RAPADM16.DLL

The last line loads the additional Dial-in Service object class (RAPADM16.DLL).

NWADMIN.INI

SETUP.EXE adds the following lines to the NWADMIN.INI file:

[Snapin Object DLLs]

ADMAPI16=C:\NOVELL\CLIENT32\ADMAPI16.DLL

RAPADM16=C:\NOVELL\CLIENT32\RAPADM16.DLL

The last line loads the additional Dial-in Service object class (RAPADM16.DLL).

Note:  The first time you run NetWare Administrator after installing IntranetWare Client for DOS/Windows, you are prompted to add the new object class to NDS*. You need supervisory rights to the entire Directory tree in order to do this. See the Related Topics below for information about creating and managing a Dial-in Service object with NetWare Administrator.

NWMOBILE.INI

SETUP.EXE creates a file called NWMOBILE.INI in the C:\WINDOWS directory to define various Client program settings.

NETWARE.INI

SETUP.EXE creates a file called NETWARE.INI in the C:\WINDOWS directory that defines settings for the NetWare User Tools interface.

Related Topics

Changes Made During Client Software Installation

DOS Configuration Files

Location Configuration Files

NetWare Administrator Files

Creating Corporate Dial-In Services

Managing Corporate Dial-In Services

* Novell trademark.  ** Third-party trademark.  For more information, see Trademarks.


Writing a New Script

In addition to recording scripts, you can write scripts using the script commands. See the "Script commands" topic for syntax and descriptions of all the available commands.

To write a new script:

1.	Select Script Editor from the Options menu.

2.	Type a name for your new script in the Select Script Name dialog box , and then click OK.

The name must be different from the name of any existing scripts; otherwise, it will be overwritten.

3.	Use the Command drop-down list to select the first script command.

4.	Type any parameter or option needed for the command in the Argument text box.

If you prefer, you can type the commands directly in the script edit box.

5.	Click Insert.

To delete text in the edit box, highlight the text click Delete.

6.	Repeat Steps 3 through 5 to build your script.

7.	Click OK to save the script and exit from the Script Editor.

Related Topics

Editing a Script

Playing Back a Script

Deleting a Script

Recording a Script


XON/XOFF

A type of software flow control. It is a handshake protocol that prevents a sending system from transmitting data faster than a receiving system can accept it.


You cannot connect to a standard modem service from an ISDN location

Explanation

You have started up a location which is configured to use ISDN and you are trying to dial in to a service which supports a normal modem.

Action

There are two possibilities. Either restart your workstation and select a location configured to use a normal modem, or dial in to a service which supports ISDN.


You cannot connect to an ISDN service from a standard modem location

Explanation

You have started up a location which is configured to use a standard modem and you are trying to dial into a service which supports ISDN.

Action

There are two possibilities. Either restart your workstation and select a location configured to use ISDN, or dial in to a service which supports a normal modem.


baud rate

This is the rate per second at which symbols are transmitted. A baud rate might have more than one Bits Per Second (bps) rate.

It is often referred to as the speed at which data is transmitted from one digital device to another, such as over a modem or between a computer and a printer. The devices must be configured at identical baud rates for information to transfer between them correctly.


bits per second (bps)

The number of data bits per second transmitted or received per second between digital devices, such as over a modem or between a workstation and a printer.


breakpoint

A line in a login script that causes the Login Script Debugger to stop execution before the line is executed.


call

This term is used to describe the act of dialing in and making a connection to a network.


calling card

Telephone service payment card. It is sometimes referred to as a "charge card." If you have an account with the service provider, you can charge the cost of calls you make to your account.

To use a calling card, you need to enter the details about your card in the Calling Card Wallet.  You need to enter your account number and you can optionally enter a Personal Identification Number (PIN) and expiration date if your card uses them.


carrier

The signal sent over the telephone line which modems use to transfer data.


client

A workstation or PC that uses services, such as shared directories or printers, provided by other computers (servers) on the network.


client IP address

The IP address of the client workstation. The IP address is a set of 4 numbers from 1 to 255 separated by periods; for example, 111.222.233.24.

SETUP.EXE places the IP address in the IP_ADDRESS line of the NET.CFG file.


communication port

A socket that another device (a modem, for example) can be attached to so that the workstation and the device can communicate with one another. Sometimes referred to as a COM port.


context

Defines which part of the Directory tree is searched for users, servers, and resources. By changing context, you can control in which part of the tree searches are made.

If you change to the root of the tree, a search will usually take much longer because it will search the entire tree structure. If you narrow the tree by changing context, you can limit the search.


data bits

Refers to the number of bits used to define a character on serial data transmission, usually 7 or 8. When connecting two computers via their communications ports, it is important to set the same number of bits at each end.


default router address

The IP address of the router the computer uses to connect to another network, such as a wide area network (WAN) or the Internet.


device

A piece of hardware attached to a computer, such as a printer, modem, or mouse.


device drivers

Programs that are loaded alongside the operating system to operate hardware devices, such as network adapters.


dial in

The term used to describe the act of initiating a connection to a network server or dial-in service. To dial in to the network, you need a telephone line and a dial-in device (for example a modem or a ISDN device).

The dial-in device can be a Standard or an ISDN modem, or an ISDN bus adapter.

When the connection is established, you then need to log in to the server before you can map drives and access network resources.

Note:  You cannot use a Standard modem to dial in to an ISDN dial-in service, nor an ISDN device to dial in to a server with a Standard modem.


dial-in service

A network server that you can dial to. You use the Dialer Assistant to establish the connection to a Dial-in service. You need to set up information about the Dial-in service (such as its telephone number, connection settings, and server type) using the Phone Book program so that you can connect to it.

The Phone Book contains the list of Dial-in services that you can dial and connect to. Your network supervisor can set up Dial-in service entries on the network which you can then add to your Phone Book.


dialback

A feature used for network security or to enable you to reverse charges when dialing in to a network. When you dial in, the dial-in service disconnects you and dials back to your modem.


dll: There is a problem loading the library "library"

Explanation

The named module (usually ADMAPI16.DLL) cannot find a DLL. It expects the DLL to be in the same directory as itself (the default is C:\NOVELL\CLIENT32).

Action

Check the installation or reinstall the IntranetWare* Client*.


dll: There is a problem with the library "library"
dll: There is a problem with the library "library". The library may be corrupt or out of date

Explanation

The library might be corrupted or outdated.

Action

Check the installation or reinstall the IntranetWare* Client*.


docking station

A hardware device that you can put a mobile computer into. You can then use it as a standard PC.


flow control

Used between two devices to regulate the flow of data. Between two directly connected devices, this is usually done by the hardware.


frame type

A group of bits that make up a low-level block of data on a network. Different network protocols define the format of a frame differently, and some networks support more than one frame type.


idle connection

A network connection that is open but is not being used for data communication.


interrupt

A hardware feature that signals to the CPU that an input or output is required. IBM** PC compatibles have a set of interrupt numbers that can be allocated to controller boards, such as network boards, to allow each board a means of signaling the CPU.


location

Where you work on your workstation: in your office, at home, or on the road, for example.

You need to create a location profile for each location you want to work at.


location profile

The information that specifies the properties of a location where you use your workstation (a hotel room, your home, your office, or on the road, for example). Creating location profiles makes it easy for you to connect to your network from different locations around the world.

For example, a location profile for "My Home" could include the following information:

•	Home telephone details

•	Modem type used to dial in

•	Network login preferences


login

The process by which network resources are made available to your workstation. You begin the login process by entering your username and password in the Login to IntranetWare* dialog box that appears when you start Windows**. You can also log in using the NetWare* User Tools program.


login script

A sequence of commands that are executed automatically when you log in to an NetWare* server or to Novell* Directory Services*. Up to three login scripts can be executed on each login.

For more information about login scripts, refer to the following Novell manuals: Installation and Upgrade for NetWare 3*, or Supervising the Network for NetWare 4.1.


modem

(Modulator/Demodulator) A hardware device that enables you to link your workstation into the phone system. You can then transmit information from your workstation over the telephone line. You can also receive information from other computers.


network

Two or more computers linked together by cables. The computers have network boards or adapters installed and they run network software to enable them to send and receive information.


network adapter

The hardware installed inside of, or plugged into, a computer to provide the physical network connector and the hardware support required so the computer can be connected by cable to the network.


packet

The fundamental unit of network data communication, a packet is a formatted group of bits that is sent on a network from one processor to another. Each packet is stored and then forwarded, or packet-switched.

Packets include address information to specify the target destination and date for processing by the destination processor. Long communications are divided into multiple packets.


parity

A means of checking that data has been transferred correctly, either between computers across a communications link or between components inside a computer, such as a disk and memory.


peripheral

An external device connected to the computer. Peripherals are used for input and output operations and include such devices as disks, modems, and printers.


port

An interface between a computer and the outside world. For example, a modem is attached to a computer's COM port or another port configured to support a modem.

IBM** PC-compatible computers have a range of I/O port addresses that can be allocated among their installed I/O controller boards, such as network boards.


protocol

A set of language rules that two computers in a network must follow in order to communicate with each other.


router

A computer running software that manages the transfer of data between network cabling systems.

A router uses a packet's destination address to determine which network or network segment is its destination. A router can find the best way to transmit data between networks. Routers use special protocols that let them communicate with each other and advise their peers of available routes, hop counts, time to destination, and route maintenance information. Upper-layer protocols serviced by the routers must be the same.


server

A computer dedicated to managing network resources. It is the central part of the network. Other computers (client workstations) access the server for applications, data, and hard disk space.


service provider

A telephone company that issues telephone calling cards. When you are issued a calling card, you have a telephone account set up which enables you to pay your calling card charges to the company.


session

The time between switching your computer on and off.


slow link

The method you use to dial in to a remote connection affects the speed at which you can transfer information between computers. Using a modem results in a slow link.


spooler

A print spooler provides a queuing system for files that you want to print.


subnetwork (subnet)

A section of a large network that functions as an independent network but does not appear separate to remote networks. Subnetworks are used to reduce congestion and CPU use on large networks.


subnetwork mask

The network address of the subnetwork the computer is on. The subnetwork mask address should be the same for most of the computers on a common segment.


username

Each account has a username that the user of the account types in to log in to the network and gain access to network resources.