Copyright: Help 2.00 - Pacific Image Communications,Inc. 1994


SuperFax Installation Index
SuperVoice Installation Index

· Requirements

· Parameters

· Installation Complete

· Technical Support


Requirements

The Requirements dialog box displays SuperVoice's version number and copyright information. This screen also gives the minimum hard disk space is required to install the SuperVoice software (4.0 MB) .

Program Directory

The SuperVoice installation program expands the compressed SuperVoice program and data files and copies them to a directory on the hard disk; unless it is told otherwise, it creates a directory with the default name C:\SUPERVOC and installs the SuperVoice files there.  To install SuperVoice on an alternative drive or directory, type the full path and directory name.

Note: Windows uses free hard disk space for temporary memory storage. This may cause an error when installing SuperVoice if DOS reports over 3 MB of hard disk space available when that space is actually set aside by Windows for Virtual Memory.

Note: Most of the files on the installation diskette are in a compressed format.  Simply copying the files from the installation diskette to your hard disk will result in a faulty installation.


Parameters
Installation Parameters

During installation, you will see a dialog box requesting the following information.  You may fill in this  information after SuperVoice has been installed by selecting System Parameters from the SuperVoice Setup dialog box.

User Name, Company Name, Street, City, Fax Number, and Phone Number all appear on outgoing fax cover sheets.

The Company Name also appears in the heading line of all outgoing fax transmissions.

The Communication Port is the port the voice fax board uses for all communications (this includes answering voice and fax calls, as well as sending faxes). Check the User's Guide of your voice fax board to determine the appropriate communication port. Consult  Chapter 1 or Appendix A (Troubleshooting) in the SuperVoice Manual if you have any questions regarding COM ports.

The Fax/Voice Modem box has two options:

The first, Automatic Fax/Voice Detection, determines the type of voice fax board connected to your system.

The second allows you to install the software without a modem.

The Scanner list contains SuperVoice compatible scanners. Highlight the appropriate scanner from the list or if no scanner is connected to the system, highlight the first entry No Scanner.

When you have entered the correct options and parameters, click on Ok.  You will be able to Cancel iinstallation.


Installation Complete

When the installation is complete, a dialog box will appear once again with the SuperVoice version number and copyright information. Click on Ok to complete the installation.

SuperVoice Program Group

The SuperVoice installation program creates a SuperVoice program group in the Program Manager window. Below is a description of each icon.

SuperVoice

This icon is the SuperVoice program icon. Select this icon to initiate the SuperVoice application.

Receive Only

This icon is used to initiate the communications part of the SuperVoice Software. Selecting this icon allows you to receive voice and fax messages without having to run SuperVoice, thus reducing the amount of memory required.

Notepad - Read Me

This icon starts the Windows Notepad application with the SuperVoice Read Me file. Review this file for updated information about SuperVoice.


Technical Support

If you are having difficulties installing SuperVoice, please refer to Appendix A (Troubleshooting) of the SuperVoice Manual for step-by-step help before contacting Pacific Image Communications.

Technical support is available to registered users by phone or fax.  Have the SuperVoice serial number ready when you call or fax.  The serial number is located on the SuperVoice installation diskette.

By phone, call (818) 457-9684, and ask for Technical Support, Monday through Friday, 9:00 AM and 5:00 PM (PST).

Fax your questions to (818) 457-8881, attention Technical Support. Questions are answered as soon as possible. Place your fax number and serial number on your support request.

Pacific Image Communications provides additional user support through a Bulletin Board System (BBS); the BBS number is (818) 457-9189.

Pacific Image Communications' Internet address is PacImage@aol.com.