THE HELP DESK USER GROUP RANKS UTOPIA #1 IN THE HELP DESK SOFTWARE
MARKETPLACE

SAN FRANCISCO, CA, June 26, 1995--Utopia Technology Partners (UTP) today
announced the receipt of top honors by the Help Desk User Group (HUG), the
European affiliate of the Help Desk Institute. In its first survey of more
than 50 vendors in the help desk software market, HUG ranked Utopia number
one overall in terms of customer satisfaction and product features. This
survey also contains valuable information on the qualities to look for and
steps to follow when evaluating help desk software.

According to the HUG survey, "Utopia is fast becoming a market leader. This
is a native Windows product, which gives it a great advantage over some of
its competitors who are still struggling to move from PC-DOS based systems
to Windows. It is a true Client/Server product..." Utopia was ranked above
popular US packages such as HEAT by Bendata, Inc., Support Magic, by Magic
Solutions, Inc., and Expert Advisor from Software Artistry, Inc.

The systems were examined across a spectrum of functional, technical and
support criteria critical for anyone involved in the selection process for
help desk automation software. To get a summary of this invaluable
information, contact Utopia Technology Partners, at 800-956-1301 (US) or
415-956-0100.

Utopia Technology Partners, Inc. (UTP), headquartered in San Francisco,
Calif.. develops, markets and supports Utopia and Aurora--software for the
automation of the help desk function. Utopia/HelpDesk is the Windows-based
help desk solution from the company who pioneered Windows-based help desk
software. Utopia offers a powerful, feature rich suite of plug and play
modules, yet operates right out of the box. The intelligent help desk
software choice because of its design excellence, growth-supporting
modularity and value pricing, Utopia is installed at more than 600
corporate sites throughout the United States, Canada, Europe, the Middle
East, and Africa. Aurora, Utopia/HelpDesk's sister product, is designed
for small (3-8 user) help desks. Utopia Technology Partners has offices in
San Francisco, Boston, Chicago, Atlanta, London and Paris.

Utopia Technology Partners Inc
909 Montgomery St, Suite 202
San Francisco, CA 94133
415-956-0100,  fax 415-956-4260
 
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