The Computer Support Directory: Voice, Fax, and Online Access Numbers
by Bill Adler, Jr. and Kristy Fraser
288 pages; 4 1/4" X 7"; paperback; $12.95; McGraw-Hill.

What computer owner hasn't experienced a nagging technical problem without
knowing whom to call?

Now, with The Computer Support Directory, computer users will be tempted to
install new software or put in a new computer on a Friday afternoon,
because they'll be able to find all the technical support they'll need
from 450 major software and hardware companies.

With this unique directory, readers can quickly locate phone and fax
numbers, recorded information, and help options through such online
services as CompuServe, Prodigy, America Online, and the Internet and get
support for every major DOS and Windows application.

The Computer Support Directory includes:

* All help options (e.g., bulletin boards, 24-hour help numbers,
  voice and fax support numbers) so readers can choose the one that
  best serves their needs
* All major applications and products
* A cross-referenced index to pinpoint causes for a given technical
  problem and to locate an appropriate source of help.

Small business owners and business executives, network managers, and
support personnel can now get the answers they need--by phone, fax, and
modem--day or night to keep their systems up and running.

Bill Adler, Jr. (Washington, D.C.) is president of Adler & Robin Books
(book packagers, literary agents, and authors). His company has set the
standard for marketing support, creating a unique Author's Online service
to "Tour" authors electronically.

Kristy Fraser (Washington, D.C.) is a freelance journalist and editor at
Adler & Robin Books, Inc. She is currently a contributing writer to
Portfolio Magazine.

McGraw-Hill Inc
Professional Book Group
11 West 19th St
New York, NY 10011
Orders: 800-842-3075,  212-337-5951

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