INSURANCE SERVICES OFFICE ADOPTS FUJITSU MOBILE COMPUTERS TO STREAMLINE
COMMERCIAL INSURANCE RISK ASSESSMENT

New Mobile "Toolkit" Employs Digital Camera, CAD Drawing Program And
Electronic Forms Application To Automate Risk Assessment Process

SANTA CLARA, Calif., February 6, 1995 -- Fujitsu Personal Systems, Inc. and
Insurance Services Office, Inc. (ISO) are getting together to automate
property risk assessment for the insurance industry. ISO has developed a
mobile computing application, known as FR Toolkit, that the insurance
industry is now using in their property risk exposure analysis. Based on
the Fujitsu Stylistic 500 pen-based tablet computer, FR Toolkit greatly
reduces the time required to process comprehensive property risk
assessments. The system is being deployed by Commercial Risk Services,
Inc. (CRS), an ISO subsidiary chartered to advise insurance companies on
how to underwrite properties based on the risk involved.

At the heart of the ISO system is the Fujitsu Stylistic 500, the world's
lightest and fastest tablet computer. The system includes a high
resolution color digital camera, Computer Aided Design (CAD) software and
a high speed modem. FR Toolkit runs ISO's electronic forms application
software, allowing CRS field representatives to significantly reduce the
time required to process risk assessments.

"The Stylistic 500 was designed for precisely this type of solution, where
high-end decision support capabilities, such as the ability to run CAD
programs, are required in a mobile environment," said Lou Panetta,
executive vice president of Fujitsu. "Furthermore, we believe that
incorporating standard ports and expansion slots into our products is
absolutely essential. The fact that peripheral technologies, namely the
digital camera and high speed modem, are key to ISO's solution confirms
this belief."

Prior to automating with the Stylistic 500, risk assessment was a time
consuming procedure that required an average of 27 days. To assess a
property, CRS field representatives would visit the site, manually
complete any number of required inspection forms, draw sketches, and take
and develop photos, then mail the entire package back to a local office.
There, the forms would be subjected to a rigorous quality check for such
factors as consistency, thoroughness, and legibility. Once this process
was completed, the package would be mailed to the insurance company.

Now, the Stylistic 500-based FR Toolkit allows CRS field representatives to
complete and submit the required forms electronically. It also eliminates
repetition and ensures consistency among the nearly 1,000 forms used in
the risk assessment industry. At the site, CRS field representatives
simply select the form they need for a given type of inspection, then
enter the requested data into the system using the stylus.

The Fujitsu system allows photos and sketches to be performed and stored
electronically as well. CRS field representatives use a high definition
digital camera to capture images in color, which are loaded directly to
the Stylistic 500. And, while CRS field representatives' former method
required them to sketch the sites they inspected on paper, now they can
draw their sketches directly onto the Stylistic 500 using a CAD drawing
application, eliminating the need for paper completely.

"Our field representatives aren't sitting at a desk when they conduct risk
assessments -- they're inspecting attics, basements, crawl spaces. Under
these circumstances, a compact, light weight pen computer is ideal," said
Wayne Lattuca, assistant vice president-CRS Systems at ISO. "We chose the
Fujitsu Stylistic 500 because its fast processor speed and high storage
capacity make it the only tablet computer on the market today able to
accommodate the CAD and digital photography programs fundamental to our
application."

The system also features note-taking software and a split screen function
which allows CRS field representatives to jot down handwritten notes as
they proceed through their inspection. Afterwards, they can attach a
keyboard to the system to enter in the notes.

At the end of each day, CRS field representatives upload the electronically
completed forms, digital photographs and CAD drawings to a regional
processing center via the fastest modem available -- a 28.8-Kbps modem --
eliminating the need to mail hard copies and shortening the process by 4
days. At the regional processing center, color documents are reproduced
for the insurer on high quality laser printers. The need for an extensive
quality check of the documents has all but been eliminated, and CRS is
able to store the information for its own record keeping purposes.

The Stylistic 500 is a 2.6-pound tablet computer designed for mobile
workers involved in high-end decision support activities. Powered by an
Intel 486DX2-50 CPU, the system features RAM expandable to 20 MB; two Type
I/II/III PCMCIA version 2.0 slots; and an 8-inch transmissive backlit,
64-level VGA screen. It is the only tablet computer to operate on standard
Lithium-Ion (Li-Ion) batteries, which can be purchased in most consumer
retail outlets.

Insurance Services Office, Inc. (ISO) is a nonprofit corporation that
provides information about the property/casualty insurance business,
including statistical and actuarial information. ISO also provides
advisory policy forms and a variety of related services.

Fujitsu Personal Systems, Inc., headquartered in Santa Clara, Calif., is a
leader in providing solutions for data collection and decision support
applications through the development of super portable palmtop, pen-based
and communicating computers. Its solutions are designed to meet the needs
of applications where light weight, small form factor and long battery
life are essential. The company is a wholly-owned subsidiary of Fujitsu,
Ltd. Fujitsu Personal Systems has North American offices in Santa Clara,
Calif.; Irvine, Calif.; Chicago; Atlanta; Houston; Dallas; Philadelphia;
New Jersey; Rhode Island; Toronto and international offices in England;
France; Germany; and Italy. Product information can be obtained by calling
800-831-3183. Fujitsu Personal Systems, Inc. corporate headquarters can be
reached at 1-408-982-9500.

Fujitsu Personal Systems Inc
5200 Patrick Henry Drive
Santa Clara, CA 95054

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