Substance Abuse Education, Inc. announces the release of (2) new
educational software programs: Problems & Solutions: A Guide to Conflict
Resolution and Communication Essentials.

Problems & Solutions: A (Guide to Conflict Resolution: A program designed
to help unravel the mystery of conflict. How to avoid conflict. What to do
when conflict does occur and how to master the art of conflict resolution
to solve difficult situations and help those around you.

After using the program the learner will be able to: 1) Recognize potential
conflicts before they happen. 2) Identify constructive criticism and be
able to give and receive constructive criticism. 3) Differentiate between
feelings and defenses. 4) Understand the importance of timing when
communicating in difficult situations. 5) Give and receive feedback. 6)
Use "I" messages and understand how they help in defusing conflicts. 7)
Use a three step process when faced with conflict to bring about a
resolution to a situation.

Communication Essentials; A program designed to help students learn basic
communication skills and explore ways to be heard and understood when
difficult situations arise with adults as well as peers. The student will
learn how tone of voice, body language, and word choice affect
communication. This program illustrates relevant situations and scenarios
from which young people can relate and learn.

After using the program the learner will be able to: 1) Identify and
communicate feelings. 2) Express "I" messages. 3) Demonstrate personal
communication style. 4) Discuss styles and levels of communication. 5)
Effectively communicate and listen.

Grade level (5-12). Available for MS-DOS computers. Single copy price
$49.95. Networkable and Community Site License versions are also
available.

Substance Abuse Education Inc
670 South 4th St
Edwardsville, KS 66113
913-441-1868,  fax 913-441-2119

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