iNNOVATION! Customer Management

An Effective Follow-Up System
Instant Lotus Notes Productivity

iNNOVATlON! Customer Management is a Lotus Notes based product for tracking
and managing customer information. It provides an easy way to document,
access and follow-up on all customer related activities, e.g., calls,
letters, E-mails, proposals, meetings, incoming letters, and more.
Customer Management has proven flexibility in allowing the end users to
view and manage information in a large number of ways.

* Immediate Access to All Customer Information
  - Provides an efficient way to document and track all
    interactions/activities with customers, vendors, etc.
  - Keeps all customer related information in one place.
  - Gives both groups and individual immediate access to customer
    history and all activities that have taken place with that
    customer.

* Shows Follow-Ups and Next Activity
  - Features views that alert the user when to follow up, and what
    type of action is required.
  - Manages sales calls and related activities for the salesperson.

* A Complete Tool For Online Customer Management
  - Displays views by company, by location, by category, by
    individual, by first name, by last name, by category, by status,
    by next contact date, by person responsible, etc.
  - Allows customization through "information identifiers" that gives
    the users facilities to sort and track information, based on their
    own criteria.
  - Effective tool for managing sales teams and accessing customer
    results by team, by salesperson, by day, month, week, etc.
  - Provides macros to easily manage multiple activities without
    opening individual documents.

* Designed to leverage your capabilities:
  - Takes lull advantage of Lotus Notes
  - Runs on all Notes supported platforms
  - Provides Full Local/Remote transparency

Retail Price - $1595.00

WorkFlow Technologies, Inc
P.O. Box 201686
Austin, TX 78720-1686
512-331-8850

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