Digital Mobilized To Exchange Pentium Processors

MAYNARD, Mass. -- December 20, 1994 -- Digital Equipment Corporation said
today that the company has started shipping and installing replacement
Pentium chips for its customers this week, and expects the exchange rate
to accelerate as more replacement parts become available.

"Although the number of calls has been low, Digital has mobilized our
support teams to help ensure customer satisfaction. Customers have always
looked to Digital to provide an industry standard for quality. We are
honoring any and all requests for replacement Pentium chips by our
customers. Digital's worldwide Multivendor Customer Services organization
will replace the processor in customers' Pentium systems at no cost, as
the new chips become available," said Howard Elias, Vice President of
Desktop Systems for Digital's Personal Computer Business Unit.

"Since learning about the issue, Digital has been working closely with
Intel. Our goal is to make sure that our customers are satisfied with the
Pentium chip replacement process. Intel's announcement today helps us to
effectively respond and ensure that satisfaction," he added.

Digital PC customers can call Digital Multivendor Customer Services at
1-800-354-9000, or Intel at 1-800-628-8686 for details.

Digital Equipment Corporation is the world's leader in open client/server
solutions from personal computing to integrated worldwide information
systems. Digital's scalable Alpha platforms, storage, networking, software
and services, together with industry-focused solutions from business
partners, help organizations compete and win in today's global
marketplace.

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