ARTISOFT EXPANDS ITS TECHNICAL SUPPORT SERVICES
Priority Support Now Available on Saturdays

(TUCSON, AZ--Oct. 4, 1994)--Artisoft, Inc. announced today that it has
extended its priority technical support to Saturdays between 6 a.m. and 5
p.m. MST. Effective immediately, Artisoft end users and resellers in the
domestic United States can receive fee-based priority technical assistance
on Saturdays by calling 1(900) 555-TECH (8324) or the newly implemented
1(800) 293-3936. The service costs $2.50 per minute.

"We expanded our technical support to accommodate resellers and end users
who work on Saturdays, and to more closely match changes in the
workplace," said Artisoft Vice President of Sales and Support Joel A.
Davis. "The enhanced services are part of our commitment to offering a
total networking solution, which goes beyond providing quality software
and hardware products to include easy access to superior technical
assistance."

Artisoft implemented an 800 number to serve those customers whose business
phones are blocked from dialing 900 numbers. The 800 and 900 lines are
staffed by senior technical support representatives and provide rapid
response to callers at a cost of $2.50 per minute. Support via the new 800
number is charged to American Express, MasterCard or Visa, while 900 calls
are charged to the caller's phone bill.

In addition to its priority phone lines, Artisoft also provides technical
assistance via its free telephone technical support line 1(602) 670-7000
weekdays 7 a.m. - 5 p.m. MST, on-line Arti-Facts BBS 1-(602) 884-8648,
Artisoft Technical Fax Line 1(602) 884-8665, FaxReturn technical
references 1(602) 884-1397, CompuServe (GO ARTISOFT), and AppleLink
(ARTISOFT.TS).

Artisoft (Nasdaq "ASFT") is one of the world's leading suppliers of
scalable, cost-effective networking solutions to departmental workgroups
and small- and medium-sized businesses. The company offers the
award-winning LANtastic network operating system as well as network
management, backup and multiplatform connectivity systems. Under the
combined Artisoft and Eagle Technology brand names, the company is also
one of the world's leading providers of Ethernet adapters. Artisoft
maintains 12 international offices and distributes its connectivity
products in over 100 countries.

For more information about Artisoft or its product line, contact Artisoft,
Inc. at 2202 N. Forbes Blvd., Tucson, AZ 85745. Sales 800/233-5564.
Corporate 602/670-7100. Fax 602/670-7101.

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