MessageWorks Overview
=====================

INSTANT ACCESS

MessageWorks for Windows 2.0 is a new software solution for taking, 
delivering, and organizing telephone messages.  It is designed for the
thousands of businesses needing an efficient method of managing the telephone.
MessageWorks helps you become more efficient by eliminating the need to
hastily search for a message pad and pen each time the phone rings.  Instead,
it makes the already familiar pink message pad instantly available on your
computer screen by simply clicking the MessageWorks icon.  It doesn't matter
what program you might be working in when the phone rings; MessageWorks is
always available.  


TOTAL RECALL

To save you time, the message already has the date, time, and message
taker's initials filled in.  Even better, the powerful "Rdex" feature
automatically detects a new caller and records their name, phone number,
and company affiliation in its database.  That means you will only ask for
a caller's information once.  The next time they call, complete information
about them is filled in automatically, so you will no longer need to ask
the caller for the same information over and over again.  With all that
information at your fingertips, you can create a phone messsage in seconds
(and impress the client too)!


SPECIAL DELIVERY

Taking the message is only half the job.  Too often, important messages
are delivered late (if at all), and the would-be recipient misses an
important conversation.  MessageWorks makes it easy to deliver messages
because it is network compatible, allowing you to send the message directly
to the callee's computer, ready to be viewed when they return.  It is all
done simply by taking the message and then clicking the "Send" button.  Now
all phone messages are promptly delivered, complete and easy to read.  The
recipient is automatically notified of a new message by a blinking icon 
which displays the number of messages waiting.  Phone messages can be read,
printed, saved, or deleted.

Or, if you don't have a network, simply print the messages periodically
using the reporting features built into MessageWorks.  The messages are
automatically sorted by callee and marked after being printed.


INTEGRATED ADDRESS BOOK

When taking messages by hand, useful information is lost when the message
is thrown away.  With MessageWorks, nothing is lost.  To store valuable
information about the caller (address, alternate phone numbers, important
notes regarding the caller, etc.), MessageWorks has a fully integrated
address manager, called the "Rdex," built in.  This allows your office to 
build a database of addresses and other information automatically,
through incoming calls.  Since requesting address information is frequently
overlooked, this feature can be extremely helpful in building a mailing
list.  MessageWorks even detects when a new caller is entered and gives you
the option of whether to save them to the "Rdex" or not.


CALL SCREENING

MessageWorks also helps you more effectively screen and manage your
incoming calls with its "EASYscreen" feature.  Each caller can have
detailed instructions attached to their file, which you enter and can change
at any time.  These instructions might contain important information about
the caller or give guidance on what to say when they call.  This 
information will appear instantly when their name is entered into a message,
eliminating any doubt on how the call should be handled.

For example, the moment Joe Executive phones, the phrase, "He is president
of XYZ Corporation, contact me immediately when he calls" might appear.
Imagine having each call handled perfectly according to your detailed 
instructions!


SEARCHING

Need to look at an old or lost message?  No problem.  MessageWorks has a 
complete historical record of all your messages stored in its database,
all of which are instantly accessible.  You can search based on any 
criteria in both the message and Rdex database.


OTHER UNIQUE FEATURES

* Print several useful reorts, including mailing labels

* Import/Export between other spreadsheet, word processing, and database
  applications.

* With the SMARTfill feature, one keystroke will automatically complete
  the caller's name, company, and phone number.


MessageWorks is an essential program for any office that values time and
efficiency.  For instructions on installing MessageWorks on your computer, 
view the file INSTALL.TXT.  Windows and DOS versions are available.  For
more information, contact us at:

	Epiphany Inc.
	4530 S. Sheridan, Suite 203
	Tulsa, OK  74145
	(918) 627-8040
