12-16-93                      Cannot Fax

     The  software has to match the fax-class of the modem you  are  using.
The  AFC/AFX/Pkt-2400 are Class-1 fax. The '9624' modems are  Class-2  fax.
Does the driver match your modem? TSRs and device drivers can affect faxing
too.

     Is  this the only fax machine you cannot send/rec'v fax?  As  hard  as
the  developers of the code try, there will always be a fax you can't  send
to or maybe recv a fax from. Each fax has it's own built-in code, and  it's
just  impossible to make every one perfectly compatible (even  between  fax
machines).  You can try setting  a different speed in your fax  setup.  The
normal send speed is 9600, try 4800 or 7200. (FAX driver will usually  have
to be unloaded & re-loaded).

     *  * At least 1 fax machine (Panasonic) needs to have the  'frequency'
changed  on  the FAX machine to receive from a Faxmodem. Other  brands  may
need this change too.

     If  this doesn;t help, the modem may be broken. If new,  dealers  will
usually exchange it. For repair call 617-423-1072 Customer Service.

                                   Don Hinds - Zoom Tech
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