
                              FYI

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          TITLE: Print Shop Deluxe
   DOCUMENT ID#: FYI-M-1622
           DATE: 25SEPT92
        PRODUCT: DR DOS
PRODUCT VERSION: 6.0
     SUPERSEDES: FYI-M-1622 15SEPT92

        SYMPTOM: Unable to run Print Shop Deluxe

Issue/Problem:  Print Shop Deluxe will not execute with EMM386.SYS
or  HIDOS.SYS loaded.  Depending on the configuration, Print Shop
Deluxe will  fail either right away (showing a square blinking
cursor), after blanking  the screen, or upon showing its initial
graphics screen.  Although it  appears as if the memory managers
are the issue (both HIDOS.SYS and  EMM386.SYS), other utility
combinations also seemed to produce intermittent  execution
failures.  

Solution:       Broderbund has a correction available. The file is
available by calling their BBS at 415-883-5889. The file is called
PSDPATCH.COM and is in the Library FIXITS. This file is a run
one-time only patch. PSDPATCH.COM should be copied into the
subdirectory where the Print Shop Deluxe files reside. PSDPATCH.COM
will patch PSD.EXE and can be deleted once the correction has
occured. 

If you do not have a modem you can contact Broderbund Customer
Service at 800-521-6263 or Broderbund Technical Support at
415-382-4700.
