# Unable to Connect While Dialing
A problem occurred dialing to your Internet Service Provider. Do the following before contacting your hardware supplier for further help:
| Check the dialer's log screen below to help diagnose the problem.
| Click the Set Up DR-WebSpyder button below and then check that you have entered your Internet and dialing details correctly.
| Try connecting again.
Press the BACK icon (or use the CTRL+LEFT ARROW key equivalent) to return to your previous page or enter a new Web site address in the URL field and press Enter.

## Dialer log