# Troubleshooting If you are having trouble connecting to the Internet, check the following. Then, if you suspect a problem with your hardware, contact your hardware supplier for further assistance. Otherwise contact the vendor who provided DR-WebSpyder.
| Have you set up your Internet and dialing details correctly? See Setting up DR-WebSpyder.
| If you are using a modem: - Is the telephone line connected properly? - Is the telephone line working normally? - Try changing the baud rate in the set up page.
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