# No Connection Available
DR-WebSpyder was unable to load the requested Web site address (URL). There is no connection to the Internet, or the TCP/IP protocol is disabled. Do the following before contacting your hardware supplier for further help:
| Try connecting to the Internet again.
| Click the Set Up DR-WebSpyder button below and then make sure the Internet and dialing information is correct.
Press the BACK icon (or use the CTRL+LEFT ARROW key equivalent) to return to your previous page or enter a new Web site address in the URL field and press Enter.