# Unable to Initialize TCP/IP
There is no connection to the Internet available. Do the following before contacting your hardware supplier for further help:
| Click the Set Up DR-WebSpyder button below and then check that you have entered your Internet details correctly.
| Try connecting again.
Press the BACK icon (or use the CTRL+LEFT ARROW key equivalent) to return to your previous page or enter a new Web site address in the URL field and press Enter.