                    H A Y E S   S Y S O P   P R O G R A M
 
Hayes Microcomputer Products, Inc
P.O. Box 105203
Atlanta, Georgia 30348
(404)840-9200 
Telex 703500 HAYES USA
FAX: (404)449-0087
BBS: (800)US-HAYES (874-2937)
     (404)HI-MODEM (446-6336)
 

Dear SysOp,
 
    Thank you for inquiring about the Hayes SysOp Program!  The Hayes SysOp
Program offers a very attractive full featured program for BBS System
Operators.  The Program includes special SysOp pricing for qualified SysOps to
purchase hardware and software directly from Hayes at prices
significantly lower than retail pricing.
 
    The ONLINE WITH HAYES BBS (1-800-US-HAYES) is your toll-free source
for Hayes Technical Support.  This allows you full access to all the
Technical notes and bulletins within the Hayes File Library.  Once
registered and we receive your order for any Hayes high speed modem, you
will be granted toll-free access to the SysOp's Forum.  To preview the
SysOp's Forum you may call on the toll line at 404-HI-MODEM
(404-446-6336).  The SysOp's Forum contains a variety of SIGs with files
and information on most of the popular BBS software packages. Hayes
maintains close contact with many BBS software authors and other
software developers within the BBS community to insure full-functionality
when used with their communications products.

    The Hayes Sysop Program features the Hayes OPTIMA 288 V.FC + FAX
modem with data throughput capabilities to 230,400 bit/s (230.4 kbit/s)
using data compression.  This external data + fax modem supports V.Fast
Class (V.FC) for 28,800 bit/s (28.8 kbit/s) data transmission; ITU-T
(formerly CCITT) V.42 bis data compression; ITU-T V.42 error-control;
and Group 3 fax using V.17 for 14,400 bit/s (14.4 kbit/s) fax
transmission.  This product is fully compatible with the installed base
of V.32 bis (14.4 kbit/s), V.32 (9600 bit/s) and V.22 bis (2400 bit/s)
modems.  In addition, the product will operate at 28,800 bit/s with
future Hayes products implementing the V.34 (V.Fast) standard once it is
approved.  Hayes will make an upgrade to V.34 available.  The special
Sysop program price on these units are $288 each.

    Hayes also offers such products as our Hayes OPTIMA 144 + FAX 144,
Hayes ULTRA 144, Hayes Smartcom for Windows and Hayes ESP Communications
Accelerator at similar discounts under the Sysop Program.

This offer is valid thru March 31, 1994.

Thank you for considering a Hayes modem for your BBS!
 
-------------------------------------------------------------
 
FEATURE COMPARISON -
                                              OPTIMA 288     OPTIMA 144
Feature                          ULTRA 144    V.FC + FAX     + FAX 144
-------                          ---------    ----------    -------------

V.Fast Class (V.FC)                No            Yes            No
CCITT V.32bis Compliance           Yes           Yes            Yes
CCITT V.32 Compliance              Yes           Yes            Yes
Express 96                         Yes           No             No
CCITT V.22bis/V.22 compliance
  2400 and 1200 bps                Yes           Yes            Yes
CCITT V.21/V.23 compliance/
  300 and 75/1200 bps              Yes           No             No
103 and 212A/300 and 1200 bps      Yes           Yes            Yes
CCITT V.42-LAPM & MNP 2-4
  error control                    Yes           Yes            Yes
V-series LAPB error control        Yes           No             No
CCITT V.42bis data compression     Yes           Yes            Yes
Hayes Adaptive Data Compression    Yes           No             No
MNP 5 data compression             Yes           Yes            Yes
Dial Line                          Yes           Yes            Yes
2-wire Leased-Line                 Yes           No             No
PABX & Business Line Support       Yes           Yes            Yes
MI/MIC                             Yes           No             No
Hayes Standard AT Command Set      Yes           Yes            Yes
CCITT V.25bis                      Yes           No             No
CCITT X.32 (Dial X.25) & PAD       Yes           No             No
AutoStream/4 Simultaneous          Yes           No             No
  Sessions
Automatic Feature Negotiation      Yes           Yes            Yes
Automatic Speed Buffering          Yes           Yes            Yes
Flow Control                       Yes           Yes            Yes
Stored Configurations &            Yes           Yes            Yes
  Phone Numbers
V.54 Diagnostics & Self-Test       Yes           Yes            Yes
Asynchronous                       Yes           Yes            Yes
Synchronous                        Yes           Yes            Yes
Hayes AutoSync                     Yes           Yes            Yes
Country-Specific Versions          Yes           Yes            No
International Distribution         Yes           Yes            No
Fax capability                     No            Yes            Yes
Estimated Retail Price            $999          $579           $519
Sysop Price                       $249          $288           $179
 
Hayes, the Hayes logo and V-series are registered trademarks, and
Smartmodem is a trademark of Hayes Microcomputer Products, Inc.
MNP is a registered trademark of Microcom, Inc.


Advantages of Hayes SysOp Program
---------------------------------
Here are some of the things that make the Hayes SysOp Program the best
in the industry:

--Hayes will provide free pre-ship exchange for modems requiring service

--Hayes offers incentive programs for registered Hayes Sysops who wish
  to let users order Hayes hardware and software via their BBS.
  (Leave comment for Sysop on Online With Hayes for more information.)

--Hayes does not require (or even request) that SysOps maintain an
  area or bulletin on their BBS for advertising or marketing by Hayes.

--Hayes does not require logon credit or even the identification of
  modem type.  (However, we think SysOps will be proud to display the
  use of Hayes modems).

--Hayes does not require written consent for a SysOp to sell their
  modem(s) if no longer providing a BBS or upgrading.

--Hayes accepts Visa and Mastercard as well as checks and money orders.

--Hayes SysOps receive full access to Online With Hayes, including SIGs
  and their file libraries via toll free 800 number.

--Hayes has provisions for new BBSes for those who cannot meet the 6
  month requirement.

--When purchasing a Hayes modem the Sysop receives full support and
  service from the best Customer Support organization in the
  communications industry.

 
Representations, Warranties, Undertakings and Acknowledgements of Buyer
Bulletin Board Operator/SYSOP Program
 
1.  If the Buyer is a bulletin board operator, the Buyer represents and
warrants to Hayes that the Products purchased under the Order shall be used by
Buyer in connection with the operation of Buyer's bulletin board. The Buyer
will use the Products for no other purposes whatsoever, including, without
limitation, resale.
 
2.  If the Buyer is a bulletin board operator, the Buyer represents and
warrants to Hayes that its bulletin board has been in continuous service for
the six (6) month period immediately prior to the Order Date set forth on the
Order; Buyer further represents and warrants to Hayes that it currently
receives a minimum of fifty (50) calls per week or two hundred (200) calls per
month from members of the bulletin board.  Only fulltime systems running
24 hours a day, 7 days a week will be qualified.  Hayes may make provisions
for new boards, but these are solely at the discretion of Hayes, leave a
message to the sysop on Online With Hayes for more information.**
 
3.  The Buyer acknowledges that a maximum purchase of four (4) units of
Hayes Products are offered to Buyer on the first order. Additional units may be 
available at the discretion of Hayes for use with verifiable multiline systems 
over 4 nodes.
 
4.  The Buyer agrees to complete the Bulletin Board Questionnaire and return
it and the Order to Hayes at the following address:
 
        Hayes Microcomputer Products, Inc.
        Attn:  Hayes SYSOP Coordinator
        Post Office Box 105203
        Atlanta, Georgia 30348
        FAX: 404-449-0087
        
Buyer acknowledges that Seller is under no obligation to ship any of the
Products ordered until the Questionnaire has been received and qualified
by Hayes.

**For a new BBS (i.e. those that have not yet been operational for
  at least 6 months) to be considered for qualification for the Sysop
  program, the BBS must at least already be fully operational with it's
  own dedicated phone line and be running a registered version of
  qualified BBS software.  Hayes may request proof of BBS software
  registration as well as copies of phone bills or other documentation
  as needed to substantiate proof of BBS's operation.

 
Approved Sysop Price List - Effective 01/28/93
 
Hayes Part #   Hayes Product  /  Description                MSRP    Sysop Price
-------------------------------------------------------------------------------
08-01372     **Hayes OPTIMA 288 V.FC + FAX                  579.00    288.00
08-00593       Hayes ISDN PC Adapter                       1199.00    450.00
08-00509       Hayes ISDN System Adapter                   1199.00    450.00
08-00713       Hayes ULTRA 144 (external)                   999.00    249.00
08-01108       Hayes OPTIMA 144 + FAX 144 (external)        519.00    179.00
08-01181       Hayes OPTIMA 144B + FAX 144 (internal)       519.00    179.00
08-01197       Hayes OPTIMA 144 + FAX 144 for Macintosh     549.00    179.00
08-01342       Hayes ESP Communications Accelerator          99.00     69.00
 CALL          Hayes Millenium 8000                         Call for Details

 
(Leave message for SysOp on Online With Hayes for pricing on any other
 Hayes product)

**NOTE: Delivery time for the Hayes OPTIMA 288 V.FC + Fax depends upon
        product availability due to extremely high demand.  Orders are
        currently averaging 1 to 2 weeks for fulfillment, but please
        allow up to 30 days for delivery of this product.


(Send this section to Hayes)
Questionnaire                        Bulletin Board Operator/SYSOP Program
--------------------------------------------------------------------------
Return to:
    Hayes Microcomputer Products, Inc.
    Attn: Sysop Support Coordinator
    P.O. BOX 105203 
    Atlanta, Georgia  30348
    FAX 404-449-0087
 
Bulletin Board Name__________________________________________________
SYSOP Name___________________________________________________________
BBS Address__________________________________________________________
City/State/Province/Zip (Postal Code)________________________________
Daytime Phone (   )__________________________________________________
Fax Phone (   )______________________________________________________
Bulletin Board Phone(s) (   )________________________________________
Would you like your BBS phone published in the Hayes BBS List?_______
 
USER GROUP AFFILIATION (optional)
Name of Group________________________________________________________
Address______________________________________________________________
City/State/Province/Zip (Postal Code)________________________________
Officer or Contact_________________________ Phone (   )______________
 
BULLETIN BOARD INFORMATION
General subjects of information provided by the Bulletin Board:
_____________________________________________________________________
_____________________________________________________________________
Hobby or Commercial?_________________________________________________
Which operating system does the BBS use?(DOS, Windows, Mac, LAN, etc)
_____________________________________________________________________
What BBS software is in use?_________________________________________
How long has the BBS been in service?________________________________
How many lines are currently dedicated to the BBS?___________________
What modem(s) are you using now?_____________________________________
Are there any periods of time where BBS is down for routine
maintenance (netmail processing, etc)?  If so, please list these
periods so we do not attempt to verify during those hours:
_____________________________________________________________________
Average number of calls received per month:__________________________
Approximate number of users:_________________________________________

So that we may call into the system YOU MUST PROVIDE AN ESTABLISHED
LOGIN ID.  Your order will not be processed unless you provide us
a pre-established LOGON.  Please remember that even if you are
running an open system, we verify an enormous number of BBSs each day
and we are not able to spend time answering registration questions.
Enter LOGON ID: _____________________________________________________
_____________________________________________________________________
_____________________________________________________________________

 
(Send this section to Hayes)
Model Number Desired                         Quantity          Subtotal
 
_______________________________________________________________________
 
_______________________________________________________________________
 
_______________________________________________________________________
 
                                                SUBTOTAL :     ________
 
GA Customers add 5% sales tax/CA Customers add 8.25% sales tax:________
 
             $10.00 PER ITEM FOR SHIPPING :  __________ x $10 =________

          *All orders shipped 2nd Day Air*   Total Order:   ___________
 
*** SPECIAL NOTE FOR CANADIAN SYSOPS: *** You will be responsible for paying
provincial sales tax (Ontario customers only) and GST as prescribed by law.
Canadians should NOT submit U.S. Funds, please call Hayes Canada at
519-746-5000 to check on price in Canadian funds and more information.
 
SOLD TO: (Please print or type)
Customer Name:_______________________________________________
Customer Address:____________________________________________
City/State/Province/Zip (Postal Code):___________________________________
Shipping address (if different):_________________________________________
_________________________________________________________________________
 
Order Date:______________________________________________________________
 
Payment Terms:
Payment for the entire amount of the  [ ] Check             PLEASE CHECK
purchase must be included with this   [ ] Money Order          ONE BOX
order form.  You may pay by check,    [ ] MasterCard (U.S. only)
money order, MasterCard, or VISA.     [ ] VISA
 
Credit Card #: _______________________________________
Expiration Date: _____________________________________
 
Signature: ________________________________________________
              (Must complete if paying by credit card)
 

Buyer                                   Accepted on ________________, 19____
 
_____________________________________   Hayes Microcomputer Products, Inc
(Type or Print)
By___________________________________   By _________________________________


  Hayes reserves the right to, at its sole discretion, terminate or
  modify the terms of this offer at any time without prior notification.
  This offer is good in the United States and Canada only.  Offer void
  where prohibited by law.  All offers subject to availability.
 
