
Global Village Communication offers many ways to obtain technical support.
You may obtain electronic technical support by completing the questionnaire below. 

After you have completed the questionnaire, please fax or e-mail to:

    Internet E-mail:
          pcsupport@globalvillage.com

    Fax:
          (800) 607-4562 - 24hrs.  (US and Canada)
          (770) 984-9956  (Outside North America)

    CompuServe:
          71333,310

    AOL:  Globalvpc

    BBS:  (770) 984-9926 - 24hrs.


Your name:                             

Fax number:                        

E-Mail address:   


FaxWorks Pro version:

Operating System version: 

Computer brand: 
    (Example: IBM PS/2, other IBM, Gateway, Hewlett Packard, Compaq, Dell, Clone)

Processor type and speed: 
    (Example: 486, Pentium, 33MHz, 66MHz, 75MHz, 100MHz)

Amount of free hard drive space: 

How much RAM does your system have? 

Modem brand and model: 
    (Example: Gammafax CP4, Brooktrout TR114, Supra 144LC)   

If you are using a Gammafax or Brooktrout card, what is the version of their driver software?

Please give us a detailed description of the problem that you are experiencing.  Also include the exact text of any error message that you receive.  If possible and applicable to your problem, please include a VOUT.  (Instructions for creating a VOUT are in your FaxWorks Pro for OS/2 Reference Manual.)
