Fax retry methods with FaxBack systems

There are two retry methods that can be implemented in FaxBack 3.10 and with
FaxBack's I3 fax drivers. If you currently have FaxBack 3.04 or below, you
can only use the retry method that deals with the I3 drivers themselves. The
two methods are Fax Retry and Order Retry.

Fax Retry:

Fax Retry is acomplished by the I3 drivers. When a fax is submitted and the
fax device being sent to is busy, dosen't answer, or a transmission error
occured, the fax card will attempt to resend the fax. Only when the fax has
made all the specified number of retry attempts or has been sent successfuly
will it log the fax results in the FaxBack log files. The parameters that
control how the fax cards will handle the Fax Retry retry method are listed
in the FAX01.INI file located in the C:\FAX\NODE01 directory. All the 
parameters for this file are listed later in this chapter. The specific
parameters relating to Fax Retry are listed below:

		Busy_Call_Send_Retry_Seconds =
		Failed_Send_Retry_Attempts =
		Send_All_Pages_On_Retry =


Order Retry:

Another method of retry is called Order Retry. This method is a new feature
in FaxBack 3.10. Order Retry works with the Central Queue and FaxServer 
feature incorperated into FaxBack 3.10. When a fax request has made all the
specified Fax Retries as configured in the FAX01.INI file, the order file
can be can resubmited based on a specified list of fax error conditions.
When the order file is resubmitted, it will also retry as specified by the
parameters associated with Fax Retry in the FAX01.INI file. This gives your
FaxBack system a extremely powerful retry feature which could be critical
when you a sending out information that must get to the customer requesting
it. Order Retry is configured for FaxBack in the FB.INI file. The parameters
in the FB.INI file that control the Order Retry are as follows:

		MAX_RETRIES
		RETRY_INTERVAL
		RETRY_ERROR_LIST

Both of these retry methods can be used together. Caution should be used
when assigning the number of retries for each method in 
Failed_Send_Retry_Attempts and MAX_RETRIES. The total number of attempts 
that a particular fax request will make is

	Total = (MAX_RETRIES+1) * (Failed_Send_Retry_Attempts+1) 

The recomended setting of the parameters for Fax Retry and Order Retry are
as follows:

		(FAX01.INI)
		Busy_Call_Send_Retry_Seconds=180
		Failed_Send_Retry_Attempts=1
		Send_All_Pages_On_Retry=NO

		(FB.INI)
		MAX_RETRIES 1
		RETRY_INTERVAL 3
		RETRY_ERROR_LIST 1029 1031 1032 1123

============================================================================
[ICANFAX]
Busy_Call_Send_Retry_Seconds =

Description:		The amount of time in seconds to wait before
			attempting to resend a fax when the fax device was
			busy or didn't answer. This parameter doesn't apply
			to any other fax transmission errors. All
			transmission errors will retry after a set time of
			15 seconds. Setting this parameter to 0 will cause
			the fax cards to not retry busy or ring-no-answer
			fax attempts.

Recomended Setting:	180
Default:		60
Range/Options:		0-3600
User Config?		Yes

[ICANFAX]
Failed_Send_Retry_Attempts =

Description:		The number of fax retries to make when a fax
			device is busy, doesn't answer, or fails with a
			transmission error. The total number of fax attempts
			that will be made will always be 1 plus the number
			of retries.
			
Recomended Setting:	3
Default:		3
Range/Options:		0-254,255 = Infinite retries
User Config?		Yes

[ICANFAX]
Send_All_Pages_On_Retry =

Description:		Setting this parameter to NO will cause a fax retry
			attempt that failed, due to a transmission error, to
			continue
			with the page that failed. It will always resend
			the first page of the fax (usually the cover sheet)
			and then start sending the pages of the fax document
			that were not sent successful on the previous fax
			attempt. This 'smart retry' feature is very useful
			when you have large documents on your FaxBack system.
			It also can help you save money on you phone bill
			and on your customers fax paper.
			
Default:		No
Range/Options:		YES/NO
User Config?		Yes

[SATISFAX]
Dial_progress_mode =

Description:		Setting this parameter to NO will cause a fax retry
			
Default:		DETECT_DIAL_TONE
Range/Options:		DETECT_DIAL_TONE|DETECT_BUSY_TONE/NONE
User Config?		Advanced

 