      -----------------------------------------------------------------
      STACKER NOTE                                         STACKER NOTE
                REMOVING VOLUME LABEL FILES (CREATE ERROR 49)
                  (Applies to Stacker for OS/2 & DOS ver 4)
      STAC FAX  64102 (1/95)
      -----------------------------------------------------------------
                                      
      BACKGROUND
      
      Each disk should have one volume label, stored in the root
      directory.  Occasionally, the volume label attribute of a file in
      a subdirectory gets set, intentionally or inadvertently.  Since
      this is an abnormal situation, Stacker sees an error when it runs
      Setup, and reports "Create Error 49".  If so, you will need to
      remove the volume label of the file it listed.  Keep in mind that
      you will not be able to see the file in question when using the
      DIR command or with a file management program.
      
      SOLUTION
      
      To remove an extraneous volume label, you have to remove the
      entire directory where the volume label is located.  However, you
      should first make sure that this particular volume label is not
      being used by a program as a form of copy protection.
      
      Before removing the directory, copy the files and subdirectories
      in that directory to a temporary storage area on your disk.  (Use
      OS/2, not DOS, to preserve any extended attributes.)  The OS/2
      XCOPY program can copy the entire tree.  For example, if there is
      a volume label in the subdirectory C:\EXAMPLE, do the
      following:
      
       1.  Start an OS/2 command session.  (Open the System folder.
           Then open the "Command Prompt" folder and double-click the
           OS/2 session.)
       2.  Type the command:
           XCOPY C:\EXAMPLE C:\STACTEMP\ /S <Enter>
           The /S tells XCOPY to copy any subdirectories which may be
           in the named directory.  XCOPY will create the target
           directory automatically if it doesn't already exist.
       3.  After all the files are copied safely to the temporary
           directory, delete everything in the EXAMPLE directory,
           including any subdirectories.  Any volume labels in that
           subdirectory will then be gone.  (Refer to your OS/2
           documentation if you need help deleting files and
           subdirectories.)
       4.  Recreate the EXAMPLE directory by copying the STACTEMP
           directory tree back to it with the command:
           XCOPY C:\STACTEMP C:\EXAMPLE\ <Enter>
      You can then remove the STACTEMP directory the same way you
      removed the EXAMPLE directory in Step 3.
      
      To make sure the drive is OK, run the OS/2 version of CHKDSK. If
      the drive with the error is an OS/2 boot drive, do the following:
      
       1.  Start your system with the OS/2 Installation Diskette in
           drive A.  When prompted, insert the OS/2 Diskette 1 into
           drive A.
       2.  When you get to the Welcome screen, press ESCAPE (F3 if you
           are running Warp) to get to a command prompt.
       3.  Change to the drive and directory where CHKDSK is located.
           With OS/2 2.1, CHKDSK is on OS/2 distribution Disk 2 (the
           third disk in the package). If you installed OS/2 Warp from
           Compact Disc, CHKDSK is on the CD in the \OS2IMAGE\DISK_2
           directory. It may be in different locations depending on the
           version of OS/2 you are using. Type:
           CHKDSK C: /F <Enter>
      When CHKDSK is complete, restart the system under DOS and run
      Stacker Setup again.  This time you should not get an Error 49
      because the extraneous volume label has been removed.
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      Copyright 1995 Stac Electronics
