README.TXT - Backup Exec V5.0 Revision 57
Copyright 1994, Arcada Software, Inc.

June 1994

----------------------------------------------------------------------

This document contains release notes for release 57 of Backup Exec
and contains information that may not be in the user's manual.
Information in this document is more current than information in
the manual.  Where this file conflicts with the user's manual, you
should assume that this file is correct.


This README includes 5 sections:

1. Installation Notes
2. What's new for existing users
3. Troubleshooting Tips
4. Known problems in this release
5. Contacting Arcada Software


+++++++++++++++++++++++++++++
1 INSTALLATION NOTES
+++++++++++++++++++++++++++++

NOTICE
~~~~~~
If you are unfamiliar with this product, read "Chapter 1" of the
Backup Exec manual before proceeding.


Upgrading Backup Exec
~~~~~~~~~~~~~~~~~~~~~~
If you are upgrading a Backup Exec system from a previous release,
please read the following items:

1) You can install version 5.0 without deleting version 4.0, however,
   version 4.0 must not be running.  Also, if the launcher is being
   used, it must be stopped before installing version 5.0.

2) The format of the catalogs, job records, and scripts have changed
   to support the switch from ascii to unicode.  At this time, we
   do not have conversion utilities available.  The names of all
   these data files have changed to prevent conflicts.

   If you want to free up disk space taken by the old format data and 
   catalog files, you can remove the following files:
       \bkupexec\nt\data\*.bks
       \bkupexec\nt\data\bewinnt.job
       \bkupexec\nt\catalogs\*.D*


++++++++++++++++++++++++++++++++
2 WHAT'S NEW FOR EXISTING USERS
++++++++++++++++++++++++++++++++

   - Loader Support Option

     You can create multiple Magazine descriptions and group the
     available slots.  Backups may be sent to any group at random.

     Drivers are included for the Conner Diamondback, Adic 8mm VLS,
     Adic 4mm VLS, Compaq 4586, Exabyte 10i, Exabyte 10e, HP 1553 4mm,
     and the Libra 4mm loaders.

     If you would like to purchase the optional Autoloader Module
     please call 1-800-3ARCADA (1-800-327-2232).  In addition, if your
     autoloader is not listed above, please call Arcada for an
     up-to-date list of supported autoloaders.

   - Global Network View

     You can select entire domains at once; see only the default shares,
     like C$ and D$; see the user shares, or both.  You can backup and
     restore data to any drive on the network.

   - Full Unicode Character Support

     Backup Exec fully supports the Unicode character set and takes
     advantage of the very deep (greater than 256) path support in
     Microsoft Windows NT version 3.5.

   - Software Compression

     Software compression doubles the amount of data that can be backed
     up with tape drives that do not have hardware compression. Software
     compression also reduces backup time on slower devices.

   - Launch Multiple Instances

     The launcher now allows multiple copies of Backup Exec to run
     at the same time for better support of multiple tape drives.

   - 3D Look and Feel

     The new look helps make Backup Exec easier to learn.  It looks great!

   - Column Support

     View only the columns you want to see and size them to best fit your
     screen. Click on any column title to sort by that column.

   - Automatic Catalog Grooming

     Let Backup Exec remove catalogs that have not been accessed in the
     last 90 days, or select a time span that is right for you.

   - Tape Data Verify

     Backup Exec can perform a consistency check of the data on the tape
     without comparing it to the disk drive.  This reduces network traffic
     and allows high speed tape drives to perform verifies after backup
     at top speed.

   - Delete Key Support

     Select any catalog file or logfile and press the delete key to
     remove it.

   - Preserve Tree Option

     Restore a single file to any directory you choose by unchecking the
     preserve tree option on restore.


+++++++++++++++++++++++++++++++++++
3 TROUBLE SHOOTING - HINTS AND TIPS
+++++++++++++++++++++++++++++++++++

Windows NT version 3.1 and 3.5
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Backup Exec has been tested with Windows NT version 3.1, including
Service Packs 1 and 2.  It has also been tested with the Daytona
Beta of Windows NT 3.5.

On Windows NT 3.1, Service Pack 2 is required to see the new
3D Look and Feel. It is automatically disabled on installations not
running Service Pack 2.  Service Packs are available from Microsoft
and on CompuServ.  If you experience problems, the 3D support can be
disabled with /NO3D on the command line.


Tape Drivers
~~~~~~~~~~~~

Please check the readme file on the drivers diskette before installing
tape drivers from it.  If you are running Windows NT version 3.5, the
tape drives supported by the drivers on the drivers diskette may already
be included with Windows NT.


E-mail Support
~~~~~~~~~~~~~~

If you are logged into mail on a machine and Backup Exec attempts to
send mail using your account on another machine, it will fail to send
the mail.


Netware
~~~~~~~

While you can back up Netware networks with Backup Exec, it does not
currently back up security information or anything but the primary
name space.  Binderys and Macintosh resource forks will not be backed up.


Multiple Sessions
~~~~~~~~~~~~~~~~~
If you have multiple tape drives, you might find the /ini:filename
command line option useful.  By using the /ini:filename option Backup
Exec will create an ini file in the \winnt directory.  This allows
each Backup Exec icon to have its own default settings.  See the manual
for more details.


NT Security
~~~~~~~~~~~
Network connections to remote servers is the sole responsibility of
the Windows NT system.  If the Backup Exec application is unable to
connect to a remote share, check the permissions of the share as
well as the security rights of the user.


Installed Tape Drives
~~~~~~~~~~~~~~~~~~~~~
Be sure the necessary software drivers for attached tape drives
and tape drive controllers have been installed through Windows NT
SETUP and loaded with a system reboot prior to running the Backup
Exec software.


Exclude Files
~~~~~~~~~~~~~
Backup Exec allows you to use a single "global" exclude list to
exclude files that you *DO NOT* want to back up.  For example, you
may want to exclude all temporary (.TMP) files from being backed up.
The way to exclude these files from backup is as follows:

   Determine those files that are NEVER to be backed up, for ALL the
   servers desired.  Under the selections menu option choose
   'EDIT SELECTIONS'.  Select the 'Excludes' list and add the
   files that should never be backed up to it.

Use extreme caution when using this exclude list.  Excluding files
from backup is risky, especially if you ever have to completely
restore a system from scratch.  No indication will be given that the
files were excluded from backup.  It is possible to exclude ALL files
on a server/share from being backed up.


Restoring The Registry
~~~~~~~~~~~~~~~~~~~~~~

To restore registry files you must have administrator privileges and
enough free space on the drive to hold a second complete copy of the
registry files being restored.  The restored files will not become
active until the machine is shutdown and restarted.


Remote Registry Backup & Restore
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

In order to backup or restore a remote registry, the drive must be shared
from the root of the remote drive. If the shared directory is not the
root, the registry files will be seen as open files and skipped.


Automatic Drive Selection
~~~~~~~~~~~~~~~~~~~~~~~~~

Backup Exec will automatically load the selection list named
'StartUp' when it starts.  The default 'StartUp' selection list
contains all the local drives.  To modify the startup list use
the edit selections feature or delete the StartUp script.


Percent Complete Bar
~~~~~~~~~~~~~~~~~~~~

The percent complete bar requires that the drives be prescanned
before the backup begins. Turning the percent complete option off
will eliminate the prescan and reduce the time required to perform
the backup.


Hardware Compression
~~~~~~~~~~~~~~~~~~~~

We have seen several tape drives that cannot support mixing hardware
compressed sets with non-hardware compressed sets on the same tape.
Tapes can be written incorrectly, making a restore impossible.  We
strongly recommend that all sets on a tape be either hardware
compressed or not. Software compression is not affected by this
problem.


++++++++++++++++++++++++++++++++++
4 KNOWN PROBLEMS IN THIS RELEASE
++++++++++++++++++++++++++++++++++

1.   MSMail Spooler occasionally prevents Backup Exec from exiting after a
     Job.

          When Backup Exec is setup to send mail at the end of a job, the
     MSMail Spooler that is used to send the mail may hang on exit (you'll
     see the MSMail spooler's Icon display "exiting" at the bottom of the
     screen).  At this time, Backup Exec's mail has already been sent and
     the MSMail Spooler may be closed by clicking on the icon and selecting
     "Close" - Backup Exec will then close and any subsequent jobs will
     execute.  We've seen this problem happen with approx. 10% of the mail
     sent.  A temporary workaround is to leave MSMail open on the computer
     that Backup Exec is running on logged in under a Guest account.  This
     way, mail is reliably sent through MSMail rather than the MSMail
     spooler.

2.   Backup Exec does not send MSMail reliably after Jobs.

          When using the MSMail Postoffice for storage, a limitation of 
     MSMail is that only one instance of a MSMail user may be logged into
     MSMail at any one time (i.e. MSMail user Jerry cannot be logged
     into MSMail on two computers at the same time).  This affects 
     Backup Exec in the following way: If Jerry (a MSMail user) is logged
     into MSMail on Computer A and Backup Exec is setup to EMail Jerry
     after a job on Computer B, Backup Exec will not be able to deliver the 
     mail to Jerry since he's already logged into MSMail.  This situation can 
     also happen when two Backup Exec's are sending mail to the same User 
     at the same time.  If you are having this problem, consider using a local 
     file for storage (to change - goto the Mail/Options/Server dialog in MSMail).


++++++++++++++++++++++++++++++++++
5 CONTACTING ARCADA SOFTWARE
++++++++++++++++++++++++++++++++++


--------------------------------------------------------
TECHNICAL SUPPORT, PRODUCT INFORMATION, & BULLETIN BOARD
--------------------------------------------------------

Please refer to the Customer Service Guide included with the product.


------------------------------
PURCHASE & PRICING INFORMATION
------------------------------

Please call 1-800-3ARCADA (1-800-327-2232)

Available weekdays from 8:00 a.m. to 6:00 p.m. (Eastern Time)

