==========================================================================
DISK CONTENTS
There are 4 disks in the Phone Notes 2.0(TM) product

Phone Notes 2.0 INSTALLATION DISK
readmepn.txt:  This file, installed to the Notes data directory.
devwin.bat:    Installation program for Windows(TM) Phone Notes
               development environment.
devos2.bat:    Installation program for OS/2(R) Phone Notes 
               development environment.
exeos2.bat:    Installation program for OS/2(R) Phone Notes
               execution environment.
pnotes.exe:    Self extracting zip, contains the Phone Notes template,
               installed to the Notes data directory.
pnames.exe:    Self extracting zip, contains the Phone Notes "Phone Person"
               and "Phone People" form and view, installed to the \PNOTES
               directory of the Notes data directory.
pnotedoc.exe:  Self extracting zip, contains the Phone Notes documentation
               database, installed to the \DOC directory of the Notes
               data directory.
security.exe:  Self extracting zip, contains the User validation sample
               application, installed to the \PNOTES\SAMPAPPS\SECURITY
               directory of the Notes data directory.

Phone Notes 2.0 DISK 1
faxback.exe:   Self extracting zip, contains the Notes document faxback 
               sample application, installed to the 
               \PNOTES\SAMPAPPS\FAXBACK directory of the Notes data 
               directory.
helpdesk.exe:  Self extracting zip, contains the Notes Customer support 
               Help Desk sample application, installed to the 
               \PNOTES\SAMPAPPS\HELPDESK directory of the Notes data 
               directory.

Phone Notes 2.0 DISK 2
autoatt.exe:   Self extracting zip, contains the Auto attendant application
               sample application, installed to the 
               \PNOTES\SAMPAPPS\AUTOATT directory of the Notes data 
               directory.

Phone Notes 2.0 DISK 3
hrbenefi.exe:  Self extracting zip, contains the Human Resources 
               benefits selection sample application, installed to the 
               \PNOTES\SAMPAPPS\HRBENEFI directory of the Notes data
               directory.

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INSTALLATION PROGRAMS
There are 3 installation utilities provided on the INSTALLATION DISK.  For
easist installation, use these utilities.  However, installation can also
be completed using these programs or by copying files directly off 
the disks, and unzipping the self-extracting zip files, where
necessary.  There are no modifications made to NOTES.INI, or any system 
file, by the installation utilities.

DEVWIN.BAT
Use this installation procedure to install a development environment on a
DOS/Windows computer.  The program must be executed from a DOS Window or
native DOS.  Sample applications are NOT installed by this program.  Use
EXEOS2.CMD to install the sample applications.

DEVOS2.CMD
Use this installation procedure to install a development environment on an
OS/2(R) computer.  The program must be executed from an OS/2(R) command prompt.
The OS/2(R) computer must have the DOS and REXX options installed.
Sample applications are NOT installed by this program.  Use EXEOS2.CMD 
to install the sample applications.

EXEOS2.CMD
Use this installation procedure to install the execution environment on an
OS/2(R) computer.  The program must be executed from an OS/2(R) command prompt.
The OS/2(R) computer must have the DOS and REXX options installed.
Sample applications, as well as the development environment files,
are installed by this program.  To make the sample applications available
to Phone Notes developers, copy them to a Notes server from
the execution environment computer.  Be sure to change the default ACLs for
these databases (they are shipped with Default access as Manager).

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UPDATES

1. To select a set of documents using the "Notes selection formula" field
   of the "Select Documents" command, do not surround the text
   variable with double quotes (fieldname = ""\" + varname + ""\").  
   Simply specify the text variable by itself (fieldname = varname).

2. To select a user based on a text variable, using the "User search
   formula" field of the "User Lookup" command, do not surround the text
   variable with double quotes (fieldname = ""\" + varname + ""\").  
   Simply specify the text variable by itself (fieldname = varname).

3. To upgrade Phone Notes 1.0 applications to 2.0, select the application
   to upgrade, then select Design-Replace Design from the Notes menu, then
   select "Phone Notes Appl Template 2.0."  After this process completes,
   choose Compose-Application Setup to create a setup document for the
   application. In Phone Notes, 2.0, each application must contain a 
   single instance of the Application Setup document.  When creating a new
   Phone Notes 2.0 application based on the Phone Notes 2.0 template,
   the Application Setup document is created automatically.

4. If, in the course of developing Phone Notes applications using the
   Phone Notes Appl Template 2.0, the "Field is too large [15K] or View's 
   column & selection formulas are too large" message appears, select
   Tools-Run Macro-Set Large Model Development Mode to change the
   development mode to the large model.  This will eliminate the
   error.  The error occurs when applications become too large for
   the Small Development Model to support.

5. The Customer support HelpDesk sample application now stores the
   status number for each user of the application in the Customer 
   support Help Desk user database "Person" document for each user.  The
   status number for each new request is created by concatenating the
   user's phone extension with the status number for that person.

6. Play command- When a voice object or text is being played and
   values for "Rewind on", "Fast Forward on", and "Fast Forward / Rewind
   Time" have been specified, a user who enters the fast forward or
   rewind key twice in rapid succession will move forward or reverse
   four times the "Fast Forward/Rewind" value, not 10 times.

7. Using a server based Name & Address Book with User Lookup and User
   Info- By default, the standard Notes Name & Address Book is set to
   inherit its design from the Name & Address Book Design Template
   (default name: NAMES.NTF). To ensure that the "Phone Person" form
   and the "Phone People" view are not deleted from the Name & Address
   Book (default name: NAMES.NSF) during a design update, the "Phone
   Person" form and the "Phone People" view should be added to the
   Design Template for the Name & Address Book as well as to the Name &
   Address Book itself. This is only a concern when the Name & Address
   Book used by Phone Notes is located on a Notes server, where
   database Design Templates are automatically and periodically
   propagated to the target databases.

8. Using encrypted fields with the User Lookup and User Info commands-
   The "Phone Person" form provided in PNAMES.NSF contains a single
   encrypted field named: PhonePassword. Because Notes does not permit
   encrypted fields to be used in selection formulas, use of this field
   in the User Lookup command form (field: "User search formula") is also
   not permitted. To validate a phone user's password, use User Lookup to
   locate a user by selecting on any other field in the Phone Person
   document, then use User Info to assign the value of PhonePassword to
   a local variable. The sample application "User Validation" provides
   an example of how to do this.

9. See your telephony vendor's release notes for information related to
   the voice server or Phone Notes execution engine.  If you are using
   Big Sky products, refer to the release notes for Remark!(R) Phone
   Client.



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DOCUMENTATION

The Phone Notes Application Kit User's Guide Release 2 
is provided in hardcopy and as a Notes database. In Notes, open the 
local database doc\pnotedoc.nsf, "Phone Notes User's Guide, Rel 2."

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DOCUMENTATION UPDATES
Note: All of the following documentation updates apply to the printed
version of the Phone Notes Application Kit User's Guide Release 2.  The
online version, contained in PNOTEDOC.NSF, is correct.

1. The printed version only of the documentation requires the following
   update (the online database version is correct):
   On page 3-18, replace the phrase:
     EmployeeNumber = "\"" + InputEmployeeNumber + "\""
   with:
     EmployeeNumber = InputEmployeeNumber

2. The printed version only of the documentation requires the following
   update:
   On page 4-84, replace the phrase:
     phoneext = "\"" + UserExtension + "\""
   with:
     phoneext = UserExtension

3. The printed version only of the documentation requires the following
   update:
   On page 5-9, replace the phrase:
     phoneext = "\"" + UserExtension + "\""
   with:
     phoneext = UserExtension

4. The printed version only of the documentation requires the following
   update:
   On page 4-105, replace the phrase:
     EmployeeNumber = "\"" + empnoin + "\""
   with:
     EmployeeNumber = empnoin

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END OF FILE




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