             PERSONAL TAX EDGE README 

 Welcome to the PERSONAL TAX EDGE README file. This file
 contains important information to be aware of as you
 begin using your tax program.


            OBTAINING REPLACEMENT DISKS

 Usually you receive one of the following messages if
 you have a bad disk:

    "General failure error reading drive..."
    "Sector not found.."
    "CRC error..."
    "Bad sector..."
    "Unrecoverable read error..."
    "Address mark not found..."

 To check your disks, use the DISKCOPY command to copy the
 entire disk. DISKCOPY reports any bad sectors. (See your
 DOS manual.) To order a replacement for a defective disk,
 call Technical Support at 1-319-395-7314. Within 30 days
 of purchase, we replace disks free. After this, contact
 Technical Support for prices.


                   TECHNICAL SUPPORT

 To ensure that you receive assistance when you need it,
 we're extending our technical support hours beginning
 January 23. Call 319-395-7314 to speak with a technical
 support representative during the days and times listed
 below. All hours are Central Standard Time.

                TECHNICAL SUPPORT HOURS

Until January 20:    Monday through Friday, 7 a.m. - 10 p.m

January 23-April 17: Monday through Friday, 7 a.m. - Midnight

                     Saturday, 9 a.m. - 5 p.m.

                     Sunday, Noon - 6 p.m.

                SIMULATED LASER PRINTING

 If you are using our "Simulated laser" printing option
 and you incur any printing problems, we recommend that 
 you disable any TSR or Dos Menu program that you may 
 have loaded into memory.  

