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FrameMaker(R) 4 and FrameBuilder(R)
readme.txt
Copyright (C) 1986-1994 Frame Technology Corporation.
All rights reserved.

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This file contains information about problems that may occur while
installing or running the Frame products.  If you experience problems
installing or running FrameMaker 4 or FrameBuilder, read this document
before you attempt to install or run it again.

For additional last-minute tips and information, open the online
Release Notes document by choosing it from the Online Manuals pop-up menu
in the Main Menu of Help.

Installing Frame Products
=========================

There are no known incompatibilities with the Installer program. If you
experience difficulty with installation, make sure your computer will
support the Frame product you are installing; check Part One of Getting 
Started for information on supported system configurations.  Then contact
Frame Technical Support.

"The path is not valid."
-------------------------------------------------------------
During installation, this error message appears when you attempt to
install to a file instead of a directory.  Try installing again and
specify a directory instead of a file in the Destination Path dialog
box.

"Setup program files have been modified or corrupted"
-------------------------------------------------------------
During installation from a network server using netsetup, this error 
message appears if the network drive letter you specified to run netsetup 
does not match the network drive letter specified for the NetPath option 
in the netsetup.ini file.  Check with your system administrator about 
changing the drive letter for your network connection, or changing the 
network drive letter specified for the NetPath option in the netsetup.ini 
file, so that the network drive letters match.

"DSHELL caused a GPF in module MSTEST.EXE"
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If you see this error message during installation, try resetting your
video driver to VGA.  Then reinstall the Frame product.  Frame recommends
contacting your video card manufacturer about the availability of an
updated driver.

Installing an upgrade
=====================

When upgrading, do not install the new release directly over the 
previous release.  Install the new release in a new directory, or remove 
the previous release directory.  Before removing the previous directory, 
you might want to move your personal dictionary and any custom templates 
to a temporary directory on your hard disk.  After installing the new 
release, move those files to the new directory.  See your Getting Started 
manual for instructions.

Also, restart Windows before installing the newer release.  Restarting 
Windows clears from RAM any code fragments from the previous release that 
may impede installation.

Running Frame Products
======================

Insufficient memory error
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If your Windows TEMP directory has less than 35K of space available, a
Frame product may unexpectedly quit.  Before starting, remove any
unneeded temporary or swap files from your Windows TEMP directory and
make sure that you have adequate space available in this directory.
