           E P A X   P R O   P R O B L E M   E S C A L A T I O N
           
Please contact EPAX PRO Support using one of the following numbers:
    BBS        -> (603) 889-8884
    FAX        -> (603) 889-8822
    PHONE      -> (603) 889-8855
    Compuserve -> 74222,3021
    Internet   -> epax@imagelan.com

                      Contact Name:_______________________________

                       Corporation:_______________________________

                             Phone:_______________________________  

                               FAX:_______________________________
      
        Version of EPAX PRO in use:_______________________________
      
             CPU Type (MFG, Model):_______________________________

 Microsoft Windows (version, mode):_______________________________

Problem Description:______________________________________________
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________

Add'l Conditions Necessary to Manifest Problem:___________________
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________

Recent changes that may be involved:______________________________
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If EPAX PRO is partially functional, please run it with 
the EPAXPRO.EPA and forward the resulting log files, as per
your settings on the Preferences.Logging screen  ( To 
print the log files select File.Print from the EPAX PRO 
main menu ).

To expedite resolution, if you have MSD.EXE in your Windows 
Directory, you should run "MSD /F EPAXPRO.RPT".  This will 
produce a report in your Windows directory.  If you do not 
have MSD, please package your AUTOEXEC.BAT, CONFIG.SYS and 
NET.BAT, along with SYSTEM.INI and WIN.INI if running Windows.   
Please include any other files which are required to duplicate 
the problem, such as .epa files.

Then, please upload the output to the EPAX PRO BBS.  The # is 
listed at the top of this page, or you can mail it to:

   imagine LAN Inc.
   76 NE BLVD STE 34B
   Nashua NH U.S.A.  03062-3174
   
