=============================================================================
Fastback Plus for OS/2     Version 1.02     README.TXT     June 15, 1994
=============================================================================

     Thank you for purchasing Fastback Plus for OS/2.  This file contains
some last minute information concerning the installation and use of Fastback
Plus for OS/2.
     Fastback Plus for OS/2 supports the following version levels of OS/2:

     Version 2.0 with 2.10 Service pack ONLY.
     Version 2.10 release.
     Version 2.10 with 2.11 Service Pack.
     Version 2.11 release.
     
SECTIONS:
=========
1.   Installation
2.   Fastback Objects
3.   Fastback Plus
4.   Creating Recovery Disks
5.   Fastback Procedure
6.   Floppy Support
7.   QIC Support
8.   SCSI support
9.   Network Drives, Hard Drives, Removables
10.  Setting CPU Priorities and Buffer Allocation
11.  Contacting Technical Support


1.   INSTALLATION:
==================

1.1 - Note on the Install Procedure.

     The installation of Fastback Plus for OS/2 REQUIRES that your machine
be rebooted to prepare for the last phase of the install.  However, though
INSTALL will ask you for a confirmation to SHUTDOWN at the end of the first
part of the installation process (this is required to load our DEVICE DRIVERS
and our environment settings), you do not need to shutdown immediately.
Before doing so, you may switch to other applications, command shells, etc.,
and close those applications, saving any open files, as needed.  Then, you
must confirm the shutdown and, when the system reboots, double click on the
Fastback Install Icon on the Desktop to complete the installation.  Reboot
your machine again, and you're ready to go.

1.2 - Installing on Networks.

     Although Fastback Plus for OS/2 is fully compatible with Netware for
OS/2, IBM Lan Server, and Microsoft Lan Manager, do not attempt to install
Fastback Plus for OS/2 to a network drive.*

     Central to the operation of Fastback Plus for OS/2 is one, or possibly
two, device drivers which need to be installed to complete the installation
and for Fastback Plus to run.  For this reason, Fastback must be installed
LOCALLY.

* (EXCEPTION:  If you have a diskless workstation that uses boot proms on the
network card to connect to the network, then you may install FB/2 on a network
drive.)

1.3 - Naming the Fastback installation directory.

     Fastback Plus should not be installed to an HPFS extended directory name.
In other words, you must install Fastback to a directory with up to 8
alpha-numeric characters, and no spaces, in the name.  Fastback will have no
problems with backups or restores from or to HPFS or FAT volumes, but the
Fastback device drivers, required for Fastback's operation, require that
standard FAT directory naming be used when installing Fastback Plus.

1.4 - Changes made to the CONFIG.SYS.

     When Fastback Plus for OS/2 installation completes, your CONFIG.SYS file
will have been backed up to a file named CONFIG.FBP.  Below is a list of the
changes made to the CONFIG.SYS file:

     1.   The Fastback DLL directory (C:\FASTBACK\DLL) will be added to the
           LIBPATH statement.

     2.   The Fastback HELP directory (C:\FASTBACK\HELP) will be added to the
           HELP environment variable.

     3.   FASTBACK.SYS is the central device driver required by Fastback Plus
           and will also be added to the CONFIG.SYS.  Its entry will appear as:

               DEVICE=C:\FASTBACK\DLL\FASTBACK.SYS

     4.   If SCSI support is required, the OS2SCSI.DMD driver (already loaded
           on your system by OS/2) will be added as a BASEDEV statement if it
           is not there already:

               BASEDEV=OS2SCSI.DMD

          If you chose SCSI tape at install time you will also see a device
           entry in the CONFIG.SYS as follows:

               DEVICE=C:\FASTBACK\DLL\FBSCSI.SYS

1.5 - Uninstalling Fastback Plus for OS/2.

     Because Fastback Plus for OS/2 modifies the object hierarchy of OS/2, it
is very important that, should you need to UNINSTALL Fastback Plus, you should
follow these steps:

     1.   Be sure to FIRST run INSTALL from your distribution diskette again,
and select "REMOVE" to proceed with the removal process, which will reverse
any changes which were made to your OS/2 system, with the exception of your
CONFIG.SYS, and delete MOST of the installed files.

(The DLL subdirectory of FASTBACK will remain locked, even after the "REMOVE"
process is run, until the path "C:\FASTBACK\DLL", or its equivalent, is
removed from the LIBPATH statement in the CONFIG.SYS, as in Step 2.  You will
be unable to delete the Fastback Plus for OS/2 directory until then.)

     2.   Edit the CONFIG.SYS and remove "C:\FASTBACK\DLL" or it's equivalent,
from the LIBPATH line of the CONFIG.SYS, and any other entries, including the
HELP= and DEVICE= entries found there, as noted above in "1.4 - Changes made
to the CONFIG.SYS.", then REBOOT.  You will now be able to delete the
remainder of the Fastback directories, and subsequently, any remaining Desktop
objects.


2.   Fastback Objects:
======================

2.1 - After Install.

     After install, you will notice that a new TEMPLATES folder has been
created in the Fastback Folder.  This contains the Templates for the devices,
interface, and procedures that make up the Fastback Plus for OS/2 environment.
Should problems occur with one or more objects, you can simply delete the
problem objects and pull new objects from this new templates folder to replace
the ones you deleted.  You will also find this feature helpful since you can
easily create multiple objects for devices or procedures to represent specific
functions, or to allow for different settings.  These objects can be moved and
stored wherever you prefer.

2.2 - Device Objects.

     As with multiple SCSI tape drives, it would be preferable to have a
separate object for each tape drive or System Device, to allow ease of use.
For SCSI tape drives, simply drag another object from the "SCSI Tape" template
in the Templates folder for each additional SCSI tape device, and select the
intended tape device for each object in the HARDWARE page of the object's
settings notebook.  You can even have multiple objects for EACH tape device,
if you wish.  Just rename the object to a unique and appropriate name for its
function.  Perform these steps for any other device for which you need to
create an additional object.

2.3 - Rebuilding the Fastback Templates Folder.

     Should one or more of the templates in the Fastback Plus templates folder
be deleted or damaged for some reason, a very simple method exists to rebuild
it.  The main Templates folder on your Desktop has an interesting feature:
when you open it, it issues a command which recreates all templates which do
not exist or have become invalid.  This also applies to the Fastback Templates
folder.  So, to recreate the templates in the Fastback Templates folder,
simply open the OS/2 Templates Folder on your desktop.  When you return to
your Fastback Templates folder, your Template icons will have returned.


3.   Fastback Plus:
===================

3.1 - For migrating DOS users.

     If you have ever used the DOS or Windows versions of Fastback Plus, you
will feel right at home after clicking on the Fastback Plus Icon.  This action
provides you with a menu driven interface similar to the ones found in the DOS
or Windows environments; the terminology will be basically the same, unless
OS/2 terminology is more appropriate for a particular function.  There are
also HELP buttons in each window, where appropriate, should you need
assistance or further explaination, and a "Fastback Information Line (FIL)" at
the bottom of the main window, describes each menu item briefly to help guide
you around the menu.

3.2 - Where is my drive?

     Go into the Fastback folder and select the Fastback Plus object.  Under
the "Backup" menu, select "Backup To".  What you should see listed are the
names of each of the device icons that appear in the Fastback folder.  But,
you may not see your B: floppy drive listed here, or a second tape drive, or
even a Syquest or Bernoulli.  What do you do?

     1.   Close Fastback Plus and open the Fastback Templates folder and drag
           a new object for the missing device into the Fastback Folder.

     2.   Open the settings page of the new object and select hardware
           (or PATH in the case of a System Device object).

     3.   Select the drive, type of drive, media, settings, or path that you
           wish to use, depending on the options available for the
           particular object you are creating.

     4.   Turn to the General page and change the title so that you will
           recognize this as your drive object.

     5.   Start Fastback Plus again and go to "Backup To".  You should now see
           your new drive object in the list.

3.3 - Backup Estimates.

     When Fastback Plus generates an estimate of the size, time and
media required to perform a backup, it does so in the following manner:
FB/2 collects the file and extended attribute (EA) sizes from the list of
files which you've selected for backup, makes its calculations based upon
these numbers, and estimates compression to calculate the estimated number of
disks or tapes required.  This may, however, vary based on actual compression
achieved, files which do not get backed up, etc.  In general, though, it is
usually fairly accurate.

3.4 - Selective Restores.

     When using the Fastback Plus user interface for selective restore from
a multi-volume backup, a certain procedure must be followed.  After restoring
the history file, Fastback Plus will know which particular volume or volumes
contain the files you have selected for restore, so that when the restore
operation begins, Fastback Plus can prompt for the correct volume without the
necessity of reading through each volume.
     For this to work, you should:

     1. Set the "Restore From" device.
     2. Retrieve the history file for the backup you wish to restore.
     3. Select the appropriate backup set (refer to user's manual for these
         steps).
     4. Select "Choose Files" from the Restore menu.
---> 5. After choosing the files you want to restore, DO NOT exit Choose
         Files, but instead, select the "Go" button (on the button bar,
         it's the button with the arrow pointing to the right, like on a
         stereo cassette player), which will send you directly to the Restore
         Progress window.
     6. Click the Restore button which appears on the right side of the
         Progress panel.
     7. Fastback Plus will begin the Selective Restore, prompting for the
         appropriate volumes, and ending the operation when all the selected
         files have been restored.


4.  Creating Recovery Sets
==========================

     Recovering from disaster can be a very tedious task for OS/2 users.
Simply "booting from a disk and restoring" as was the standard for DOS users
is not as simple.   To facilitate total recovery from a crash, Fastback Plus
for OS/2 includes an option in the Fastback Plus user interface--Recovery
Sets.

     This function can be found in the Utilities menu in the Fastback Plus for
OS/2 menu interface, which is run by double-clicking on the "Fastback Plus"
object.  This option can be found in the "Full" menus only, so if you are an
"Express" menu user, you will have to select "Full Menus" from the "Options"
menu in order to select this.

     You will need two of your OS/2 installation diskettes:  Disk 0, labelled
"Installation Diskette" (or "Disk 1", if you're running the CSD), and Disk 1,
labelled "Diskette 1" (of "Disk 2" in the CSD), and three blank, FORMATTED
diskettes (Fastback Plus for OS/2 will call these the "Target" diskettes) for
this operation.  Fastback Plus will use them to create the three disk
"Recovery Set", the third disk will contain the FB/2 command-line recovery
program, FBCR.EXE, all associated backup devices, and the utilities required
to re-partition and re-format your Fixed Disk partitions.  The first two are
required to boot your system to OS/2.

NOTE:  It is strongly recommended that you FIRST perform a full backup and
THEN create the recovery set IMMEDIATELY after installing Fastback Plus for
OS/2.

     Recovery set creation steps:

     1. Prepare 3 FORMATTED diskettes, labeled Install (0), Disk 1, and
              Crash Recovery.  Locate your OS/2 installation set and put aside
              the first two diskettes (Be sure that you use the "Installation"
              and "Disk 1", from the exact level of OS/2 you are using.  In
              other words, if you have installed the CSD, you will need the
              "Disk 1" and "Disk 2" disks from the CSD to create this set,
              which are equivalent to the  "Installation" and "Disk 1"
              disks from your original install.).

     2. Start the Fastback Plus user interface by double-clicking on
              the Fastback Plus icon.

     3. Follow the directions on the screen.  Fastback Plus will create
               two boot diskettes using files from the installation diskettes,
               and then create the recovery disk.

     4. Put the diskettes in a safe place, where you can be sure to locate
               them when and if they are needed.

     IMPORTANT:  Should you install a service pack or upgrade to OS/2, be sure to
              create a NEW recovery set with the disks from the CSD, as
              described above!  Otherwise, your file system may be
              inaccessible.

     Using the recovery set:

     1. Insert the diskette labeled INSTALL and reboot your system. The
               bootstrap procedure will be identical with the initial phase
               of the OS/2 installation process, the system will boot and ask
               for Disk 1.  After boot, however, the system will be at a
               command prompt.

     2. Insert the third diskette.  The third diskette will contain
               CHKDSK.EXE, FDISK.EXE, and FORMAT.EXE.  Contact your local
               IBM support representative should you require assistance
               repartitioning and reformatting your Fixed Disk, or refer
               to your OS/2 documentation.

     3. Run the Crash Recovery Restore program by typing FBCR and pressing
               <ENTER> at the command prompt.  Follow the instructions on
               screen to restore your Full Backup.  Note that the files
               listed after the device is accessed will show some files
               listed with extensions that are Alphabetical characters.
               DO NOT select these for restore, but rather select from
               the other files listed, which are shown in chronological
               order of when they were backed up.  If you select the
               wrong set to restore, you may abort by pressing
               CTRL+BREAK or CTRL+C.  If your SCSI drive shows a list
               with only one file and an option to Rebuild the Catalog,
               you may choose that option to get a list of more sets to
               restore from.  When complete, simply reboot your machine.


==========================================
*****   A Note to Advanced Users of OS/2 *
==========================================

     The installation of OS/2 can be most time consuming, and a quick and
easy method of restoring your OS/2 system without the necessity of
reconfiguring all of your applications.  Installing OS/2, create a partition
large enough to contain your OS/2 plus a reasonable swap area depending on
your needs and available RAM, and keep your Applications on another partition.
Should reinstall become necessary, you can easily re-partition and re-format
that partition, and restore OS/2 using FBCR (Fastback Plus Crash Recovery) to
restore the OS/2 System.


5.   Fastback Procedure:
========================

5.1 - Chooser View

     The "Chooser View" is the window that you get when you double click on
the icon labeled Fastback Procedure.  It lets you choose files and settings
for your backups.  Simply click on the + or - buttons in the tree shown on
the left to expand or collapse that portion of the tree, and
double-click on any directory or drive letter to select all files in
that drive or directory, as well as all files in all directories beneath
it, inclusive.  You can also individually select/deselect files on the
right side by the same method.  In fact, you can grab selected
(Ctrl+click) groups of files, or selected directories, or directories
with selected files in them, onto a backup device object in the Fastback
Folder, and the Backup Progress window will appear for you to begin your
backup of these files.  This Chooser View works the same for Backups or
Restores if called from the Fastback Procedure Object or from a History
file Object, which will be found in the History directory, in the
Fastback directory, after a backup is completed, or a History file is
Restored.

5.2 - Settings Notebooks

     All the same options found in the Options button on the Chooser
View are found in the settings pages of each object.  The only thing you
cannot do from the settings pages is actually select files to backup or
restore.

5.3 - Scheduling Procedures

     Procedures can be scheduled at specific days and times throughout
the month by selecting the button which looks like a DayTimer, at the
top of the Procedure's Chooser View window.  When you open this
Scheduler Window, you need only select the Week(s), Day(s), Frequency,
and time which the backup procedure you've created will run, confirm the
next scheduled run at the top of the window, and then OK to close the
scheduler and close the Procedure by selecting the button which looks like an
Exit Door.  The procedure will then run at the selected time(s).


6.   Floppy Support:
====================

     Due to the baseline philosophy of OS/2, access of diskette drives
is much different from the logistics that Fastback Plus for DOS uses.
Fastback Plus for OS/2 ties in to the existing DASD support of diskette
drives, rather than bypassing it.  Because of this, you may notice irregular
behavior of diskette drives while backing up (to diskette).

     When Fastback Plus begins backing up, the diskette will begin getting
polled for the existence of a diskette.  This will be evident by a flashing
of the diskette drive access lights about once per second.  Do not be alarmed
by this behavior, as it is normal for the operation of Fastback plus.

System Device (System Default)

     Using a diskette drive as a System Device is a different method.  This
requires that your diskettes be formatted, and will write compressed backup
segments to the path specified on the Hardware page of the Settings Notebook
for the System Device Icon.  This method should be used if you wish to "port"
data from one machine to another, and the target machine has a head alignment
difference with the source machine.  The system device can be used with any
logical drive letter, not just diskette drives. (See part 8, below, "Network
drives, Hard drives, and Removables" )

     Because of this, should OS/2 detect a write fault (unformatted sector,
unmarked bad sector, etc), you could have an annoying problem.  To prevent
this, ensure that you have enough preformatted diskettes available when using
this object as a target device.


7.   QIC Support:
=================

7.1 - Drives Supported

     At time of release, Fastback Plus for OS/2 has been tested with, and will
support, QIC drives by the following manufacturers:

     Colorado Memory Systems
      Jumbo 250 and Jumbo 120
     AIWA
     Archive
      XL-80 and 40, 5540 and 5580
     IOMEGA 250
     Mountain FileSafe 8000Plus
     Summit 120 and 250
     Conner 250

     Due to the compatibilities being designed into various drives, FB/2 may
actually be compatible with more drives than are listed here.  Please notify
us if you find that it works with any drives which are not listed.

NOTE:  FB/2 DOES NOT support the PARALLEL PORT versions of any of these drives
at this time.

     Fastback Plus for OS/2 DOES supports the FC-10 and TC-15 controller card
produced by CMS; we DO NOT support the controller cards of any other
manufacturers at this time, however.  If you use one of these cards, you must
first open the SETTINGS NOTEBOOK for the QIC Tape object that is created in
your Fastback Folder.  Refer to your Fastback Plus for OS/2 user's manual for
configuration instructions.

8.   SCSI Support:
==================

8.1 - SCSI Cards Supported

     The following SCSI adapters have been tested successfully with Fastback
Plus for OS/2:

     Adaptec 151x, 152x, 154xB, 154xC, 154xCF, 164x, 174x, 274x, 284x
     AMI Fast Disk
     Buslogic 445, 542, 545, 742, 747
     DPT Smartcache III
     Future Domain 850, 950, 16x0, 16x0 SVP
     IBM INT-4b, SCSI-III
     Trantor SCSI (Parallel and PAS-16)
     Ultrastor 14F, 24F, 24FA, 34F

     Any SCSI adapter which supports the IBM SCSI command specification via
     OS2SCSI.DMD should operate properly with Fastback OS/2.  The following
     card(s) DO NOT support this specification and are therefore unusable by
     Fastback Plus for OS/2 at this time:

     1.  Future Domain 7000EX

8.2 - SCSI Tape Drives supported

     The following SCSI Tape drives have been tested successfully with
Fastback Plus for OS/2:

     Archive Viper 2060
     Archive Viper 2150
     Archive Viper 2525
     Archive Python 4320
     Archive Python 4322
     Archive Python 4324
     Archive Python 4326
     Archive Python 4350
     Colorado Memory Systems PowerTape PT-25
     Colorado Memory Systems PowerTape PT-25E
     Exabyte 2501
     Exabyte 4200c
     Exabyte 8200
     Exabyte 8205
     Exabyte 8500
     Exabyte 8505
     Exabyte 8500c
     HP 35470A
     HP 35480A
     IBM 3421 Model 023
     Sony SDT-4000
     Sony SDT-5000
     Tandberg 3600
     Tandberg 3620
     Tandberg 3800
     Tandberg 3820
     Tandberg 4100
     Tandberg 4120
     Tandberg 4200
     Tandberg 4220
     WangDAT 1300
     WangDAT 2600
     Wangtek 5099
     Wangtek 5150
     Wangtek 5250
     Wangtek 5525
     Wangtek 51000
     Wangtek 6130

8.3 - Bulk Erasing 4mm and 8mm Tapes.

     Often bulk erasing a tape is used as a security measure to wipe out any
confidential data on a tape.  These tapes are usually thrown away afterwards.
Make sure not to accidentally use one of these tapes.  They will usually crash
the tape drive, maybe even crashing the SCSI card.  If the card locks, OS/2
is next.

8.4 - Transferring data between drives.

     Not all drives are created equal.  Many tape drives use the same tapes
but they do not always create tapes that are interchangeable.  For example:
The Exabyte 4200c is a 4mm DAT drive that uses compression when it writes to
the tape.  The Sony SDT-4000 is also a 4mm DAT drive that uses compression,
but it can not read the data created on the Exabyte because they use different
compression techniques.

8.5 - Fastback does not see my SCSI drive.

     Should Fastback fail to "see" your SCSI drive, then there are some
possibilities that could correct your problems.

     1.  The SCSI device is locked.  Shutdown OS/2 and your machine and turn
off any external SCSI devices.  After pausing about 30 seconds, power on all
external SCSI devices and power on your CPU.  The Fastback Plus SCSI driver,
FBSCSI.SYS should load.

     2.  The SCSI Bus is improperly terminated.  Improper termination of the
SCSI bus can result in bizarre behavior from no identified devices to
multiple shadows of one or more devices to system lockups.

     3.  A SCSI device ID conflict exists.  Check the SCSI ID of each
installed device to be certain that no conflicts exist.


9.   Network Drives, Hard Drives, Removables:
=============================================

     These resources can also be used as backup Targets using the System
Device Object.  On the hardware page of the Settings book for a System Device
Object is a setting for drive and path.  Define a logical drive that points
to the Network Resource which you wish to use as a target.  Pull a System
Device from the Fastback Plus for OS/2 Templates folder, and on the settings
page set the drive and path to match the desired target drive and path.  Any
device which is or can be defined as a logical drive and file system can be
backed up in this manner.

NOTE TO USERS OF IBM LAN SERVER V 3.0

     It is necessary to use the Lan Requester Service Pack for version 3.0 in
order to prevent problems with backup while accessing a Lan Server resource.
Should you encounter any problems during backup, contact your local IBM
Reseller or Support Center for an upgrade.


10.   Setting CPU Priorities and Buffer Allocation:
===================================================

10.1 - SCSI Tape Performance.

     SCSI devices may require some modification of the priorities and buffer
allocation to get optimum performance.  These settings can be found on the
Priorities page of each devices settings notebook, as well as the slide switch
icon in the chooser view of the Fastback Plus interface and Procedures.  Each
allocated buffer is 16k in size for QIC, Diskette, and System devices, and 64k
in size for SCSI devices.  (So that if all buffers are used, then a 1 Mb
buffer results, except for SCSI devices, which will result in a 2Mb buffer.)
Depending on the data throughput of the selected device, you may need to
increase or decrease the buffers allocated.

10.2 - Device or Procedure buffer allocation.

     A potential for confusion exists in the order of precedence between the
buffers allocated in the device settings of a particular device object, and
the buffer allocation found in the Fastback Procedure object.  When a
procedure has a particular device object selected, or when the procedure
object is dropped onto a particular device object, the procedure will
try to override the setting in the device object with its own, up to the
maximum actually allowed by that device.

     For example, the System Device will allow a total allocation of either 4,
8, or 16 buffers (64k, 128k, or 256k), while the procedure allows up to 32.
If within the procedure, you select 32 buffers (which is more that the System
Device will allow), and within the device settings for the System Device, you
have selected 4 buffers, then the buffers used in the procedure will be set to
16, since the procedure will try to override the setting to its setting
of 32, but will be limited by the device maximum of 16.

10.3 - CPU priorities.

     Since OS/2 is a true multitasking operating environment, Fastback Plus
for OS/2 allows you to set the priority of operations, in case there are
other tasks which function in your environment that you do not wish to be
degraded by backups.  It is suggested, in any case, that your backups be set
to low to medium priorities, so that the performance of your Workplace is
affected by Fastback Plus as little as possible.

10.4 - The Default button.

     As with most settings for objects within OS/2, there are default buttons
for the Priority and buffer allocation within the Fastback Procedure.
However, this button ONLY sets the priority level, and leaves buffers
completely unaffected.  The hierarchy of buffer allocation level has no real
defaults, since this decision is a result of a comparison between the settings
of the Device and Procedure objects.


11.  Contacting Technical Support
=================================

     Symantec provides free 90-day technical support to registered users
of Fastback Plus for OS/2.  Call the number below for technical support and
have the information listed below ready for the technical support
representative.

     Technical Support:   (503) 465-8420

Information you should have ready:

     1. Your name and registration information.
     2. The make and model of your system, including hard drive
         capacity and total installed RAM.
     3. The version of OS/2 installed (2.1, 2.1 service pack,
         2.11 service pack).
     4. The make and model of installed storage devices, QIC tape,
         SCSI tape, optical disks, etc.

     You may also wish to take advantage of our online support options.
Symantec offers support for all of its products online on Compuserve,
America OnLine (AOL), and via our own Symantec BBS.

     1. On Compuserve, GO SYMANTEC at any ! prompt to access the
         SYMANTEC Forum Menu, where you can select the Symantec Fifth
         Generation Systems Forum.  Or, you can GO SYMFGS to get to that
         Forum directly.  Support for FB/2 is given in section 3,
         Fastback OS/2.

     2. On AOL, use the keyword SYMANTEC to get to our support forum.
         Just post a message with your problem, and we will respond
         promptly.

     3. You can also access the Symantec BBS, 24 hours a day, 7 days a
         week, for support:  503-484-6669 at 14.4 - N,8,1 and
         503-484-6699 at 2400 - N,8,1.  Read the bulletins for
         instructions on how to post a message requesting support.

============================================================================
End of File
============================================================================

