August 20, 1992
Mr. J.B. Zing
Project Leader, C10
Rider Bicycle Company
Anyplace, Anywhere 00-0000
Dear Mr. Zing:
My delivery company, Spokes, has recently acquired 50 of your new model C10 10-speed bicycles. Switching to your bikes has had an astounding effect on both our productivity and our ability to compete with other couries in our area.
Not long ago, our couriers were averaging between 15 and 20 miles a day and were finishing the day exhausted. Today, riding C10s, our couries are averaging between 25 and 30 miles a day and finish the day asking if there are any more deliveries to be made! The table below graphically illustrates the impact your bicycles have had on our business.
Month	Bicycle	Distance	Deliveries 
March	Ary Roadster	18,679	3,706
April	Ary Roadster	15,281	3,548
May	Rider C1	27,480	5,412
June	Rider C1	28,104	5,619
Your bicycles have given us the competitive edge we needed. Thank you for providing such a fine product.
Sincerely,
Lena Zibboro