
    FaxWorks Windows, Release 2.50
    ==============================


Contents
========

 * Changes and new features in this version
 * Upgrading from previous versions of FaxWorks
 * Quick-start installation (for those who don't want to read the manual!)
 * Font compatibility and installation information
 * Special notes - check this section to see if your fax hardware is special

 
Changes for release 2.5 (NOT IN THE MANUAL)
===========================================

  1) The new Dial Options command in the Phonebook Options menu
     allows you to specify a dialing prefix (e.g. 9 plus a comma to
     get an outside line on your phone system), AND a dialing suffix
     (e.g. a calling card number or long distance account access
     code). For numbers dialed FROM the US (both internal and
     international), the calling-card support automatically replaces
     the leading 1 (or 011 for international) with a 0 (or 001).
  2) The User Details dialog (accessed from the User... button in the
     FaxWorks Driver Setup dialog) allows you to change the cover sheet
     title (the default is "FaxWorks Cover Sheet"), and the cover sheet
     subtitle (the default is "Sent by <your fax board name>".
  3) Full support for Rockwell 224ATF Class 1 devices has been added.
  4) The new Class 1 driver supports the new DellFax firmware.
  5) Many new drivers have been added (the install program now lists
     over 80 fax boards, modems, machines and PCs!).
  6) FaxWorks now provides a DDE interface which allows DDE-capable
     applications to specify fax destinations via DDE commands. See
     the READDDE.TXT file for further information.
  7) Uninstall is provided for those users wishing to remove FaxWorks
     from one system in order to re-install it on another. Uninstall
     removes all traces of FaxWorks from a system, including: WIN.INI
     settings, SYSTEM.INI settings, files in the Windows directory,
     files in the FaxWorks directory, transmitted and received fax
     files, phonebook files and logs.  Uninstall sometimes does not
     complete if SHARE is loaded.  If Uninstall causes messages about
     "SHARE Violations", unload Windows and then modify the AUTOEXEC.BAT
     file to comment out the line that starts SHARE.  Then you may
     restart Windows and run Uninstall.  Remember to restore AUTOEXEC.BAT
     once you have completed Uninstall.
     To Uninstall - run A:UNINSTALL /U  where A: is the drive where the 
     installation disk is located.
  8) FaxWorks is now fully compatible with both Windows- and DOS-based data
     communications applications. When running a data communications
     application (such as Terminal, Crosstalk, Procomm, Compuserve,
     Prodigy, etc.), FaxWorks AUTOMATICALLY switches the modem into
     "Data" mode, waits for the data communications application to
     terminate (queueing any faxes to be transmitted), then resets
     the modem to "Fax" mode and carries on faxing. You don't have to
     "switch off" FaxWorks in order to run a data communications
     program, OR remember to "switch on" FaxWorks again afterwords.
  9) FaxWorks now supports drag-and-drop. When the FaxWorks icon is at the
     bottom of the screen you can fax documents without opening the
     application that owns them by dragging the document files from
     the File Manager and dropping them onto the FaxWorks icon. FaxWorks
     then automatically opens the application owning the document, asks
     it to print it to the FaxWorks driver, and closes it after printing.


Upgrading from previous versions of FaxWorks
============================================

       If upgrading from an older version of FaxWorks, first delete Fax*.*
       files in the FaxWorks programs directory (normally C:\FaxWorks), AND
       in the main Windows directory (normally C:\WINDOWS), for example:

	 C:\> del c:\FaxWorks\fax*.*
	 C:\> del c:\windows\fax*.*
	 C:\> del c:\windows\system\fax*.*

       It is recommended that you delete these files from OUTSIDE
       Windows (as shown above, from the DOS prompt).



Removing this version of FaxWorks
=================================

       If you wish to remove this version of FaxWorks, just install the
       installation diskette and run "A:UNINSTALL /U" from the File/Run
       menu of the Program Manager.  This operation will sometimes conflict
       with DOS "SHARE" and so you should boot your system with SHARE
       disabled to uninstall FaxWorks.


Quick-start Installation
========================

****** Do not attempt to run the FaxWorks install program if you have
*NOTE* DOS FASTOPEN utility installed in your system.
******

  1) Load Windows, then depending on which menu/shell you're using:
  2) Program Manager:  Choose File/Run and type A:INSTALL
     File Manager:     Click on the -A- drive or press Ctrl+A,
                                 then open A:\ and run INSTALL.EXE
     MS-DOS Executive: Click on the -A- drive or press Ctrl+A,
                                 then run INSTALL.EXE
     All others:       Select the A: drive as the CURRENT DRIVE, and
                                 run INSTALL.EXE         
     (Substitute the drive containing the FaxWorks release disk, if not A:)
  3) Enter the directory to install FaxWorks in, and your Windows directory
  4) Select your FAX board from the list
  5) Press OK and files will be copied; change disks if prompted
  6) Set FaxWorks options; User Details and Directories are most important
  7) To send a FAX, issue File/Print from any Windows application


Font Installation
=================

Adobe Type Manger:
------------------
FaxWorks is fully compatible with Type Manager. If you have Postscript soft
fonts (Type 1 or Type 3) you must have Adobe Type Manager in order to
use them with FaxWorks.

Bitstream FaceLift:
-------------------
FaxWorks is fully compatible with FaceLift. However, if you install
FaxWorks AFTER FaceLift, you must run the FaceLift Control Panel, open
the Printers icon, select FaxWorks and check the "Assign SHELL-Driver"
check box. Finally, make sure you use the Bitstream font names (such
as Dutch and Swiss) rather than the Windows font names (e.g. Helv and
Times) when using FaceLift with FaxWorks.

Windows fonts:
--------------
For best results, use the Windows Control Panel to install from the
Microsoft Windows release disk(s) provided with the Windows retail package
the CGA RES and VGA RES fonts.

See your Windows user guide for details on installing fonts using the
Control Panel.

FontWare Drivers:
-----------------
This release comes with drivers for BitStream's FontWare, versions 2.0
and 3.0. To install the FontWare drivers, you must first have
FontWare installed on a hard drive, then:

  1) Select the A: drive and run FWINSTAL from the DOS prompt
     (Substitute the drive containing the FaxWorks release disk, if not A:)
  2) Provide FWINSTAL with the drive & directory where FontWare is installed
  3) FWINSTAL automatically installs the FontWare 2 or FontWare 3 drivers
  4) Run FontWare and select FaxWorks as the current printer (with the desired
     orientation and resolution) from the FontWare control panel, then re-
     generate any fonts you have previously built for your screen or printer.
     This assures 3-way WYSIWYG among screen, printer and FaxWorks.

Z-Soft's SoftType, & Other Font Managers:
-----------------------------------------
SoftType, and any other font manager that generates Windows GDI
fonts, can be used to generate fonts for FaxWorks using the following
resolution information.

  Standard Resolution, Portrait:  Horizontal 204dpi; Vertical 98dpi
  Standard Resolution, Landscape: Horizontal 98dpi ; Vertical 204dpi
  Fine Resolution, Portrait:      Horizontal 204dpi; Vertical 196dpi
  Fine Resolution, Landscape:     Horizontal 196dpi; Vertical 204dpi

Incompatible Font Managers:
---------------------------
A number of font managers available for Windows operate by providing
enhanced printer drivers for a certain number of common printers,
such as the Hewlett Packard LaserJet series.  Since this type of font
manager replaces the existing printer driver it will not provide font
support for FaxWorks.  Examples of this type of product are Publishers
Powerpack from Atech and SuperPrint from Zenographics.

  -------------------------------------------------------------------
  See the FaxWorks User's Guide for more information on the installation 
  and use of FaxWorks Windows, and Windows and FontWare fonts.
  --------------------------------------------------------------------


Special Notes
=============

  *  The install program makes a backup copy of your WIN.INI
     file, named WININI.OLD.


Intel Fax Boards
----------------
If using an Intel fax board (SatisFAXtion or Connection CoProcessor),
you will occasionally get a CAS error message from FaxWorks while in
Windows. A Connection CoProcessor will indicate "CAS
FindFirst/FindNext failed" and a SatisFAXtion will indicate "CAS
GetDate or GetTime failed".

These messages are the result of a queue file bug in the Intel
software. The problem can be solved by deleting the ENTIRE queue
subdirectory within the Intel software directory. The default
directory name for the Connection CoProcessor is C:\CONNECT\QUEUE and
for SatisFAXtion is C:\FAX\QUEUE. Once all files (*.*) have been
deleted from this directory, you MUST reboot your computer so that
the Intel software can create new, empty queues. The above message
will then not be displayed any longer by FaxWorks.

IMPORTANT: Before deleting all files in the queue directory, make
sure that you have no pending fax transmissions (unsent documents)
and that all received documents and files have been viewed, printed
or saved. Deleting the queue directory files will result in loss of
any unsent transmissions or unread receives.

Intel SatisFAXtion
------------------
There are no other special requirements for the Intel SatisFAXtion
board except that the Communicating Application Specification Manager
(CASMGR.EXE - see Intel documentation for details) must be loaded and
running BEFORE you enter Windows and generate faxes with FaxWorks.

Since the Intel install program sets up your system so that CASMGR is
always loaded and running, you shouldn't have to change anything. If,
however, you get a message from FaxWorks complaining that the CAS
Manager is not loaded, you might have to adjust your AUTOEXEC.BAT
file so that it loads the CASMGR before running Windows.

Intel Connection CoProcessor
----------------------------
The Intel Connection CoProcessor Application Manager version 1.12 or
newer (CCAM.EXE - see Intel documentation for details) must be loaded
and running BEFORE you enter Windows and generate faxes with FaxWorks.

Since the Intel install program sets up your system so that CCAM is
always loaded and running, you shouldn't have to change anything. If,
however, you get a message from FaxWorks complaining that CCAM is not
loaded, you might have to adjust your AUTOEXEC.BAT file so that it
loads CCAM before running Windows.

In addition to the above,

  1) If you are using a 386-based PS/2 (MCA) machine, you need to get
     an update to the CONNECT.SYS driver from Intel.

  2) If you are using CCAM version 1.11 or previous, you need to get an
     update to a newer version from Intel. While waiting for the upgrade,
     copy the CCAMMLTI.COM program from this disk into your CONNECT
     directory and add it to your AUTOEXEC.BAT file.

     To do this, first check CCAM's version number. Make sure you are
     at a DOS prompt, and then change to the directory where you
     installed the Intel software (normally C:\CONNECT) and run CCAM.
     A message similar to the following will be displayed:

           Connection CoProcessor Applications Manager (CCAM)
                             Version x.xx

     If the version number displayed is 1.11 or LESS, do the following
     when you are at a DOS prompt (assuming the FaxWorks program disk is
     in A: and the Intel software is installed in C:\CONNECT;
     substitute your drive/directories if different):

        COPY A:CCAMMLTI.COM C:\CONNECT

     Once CCAMMLTI.COM is copied, you need to add it to your AUTOEXEC.BAT
     file. To do this, you must first load AUTOEXEC.BAT into an
     editor (EDLIN or some other DOS editor will do, so will NOTEPAD
     in Windows) and find the line which says:

        C:\CONNECT\CCAM C:\CONNECT\CCAM.CFG

     and add IMMEDIATELY FOLLOWING that line, the line:

        C:\CONNECT\CCAMMLTI

     Save the modified AUTOEXEC.BAT and reboot your computer. Make
     sure that following the CCAM signon you see a message similar to:

        CCAM-MULTI: Enable CCAM Multitasking
        ...
        CCAM is running multitasking
        xxx bytes used


Brooktrout Fax-Mail
-------------------
  1) Do not load the background program (RESXMIT) in high memory. 
     FaxWorks requires RESXMIT to be loaded low.


JT-FAX 9600 (Hayes, Quadram or Asher)
-------------------------------------
  1) FaxWorks does NOT support the JT-FAX 4800 products.
  
  2) Do not run the JT-FAX FAX program when the background 
     program (SCH) is installed.  Both of these programs communicate 
     with the JT-FAX board.  If both programs are resident conflicts 
     will arise.

  3) Conflicts with expanded memory managers (QEMM, 386Max etc):  If
     you are using an expanded memory manager be sure to exclude the area
     of memory used by the JTFAX board from use by the memory manager.
     The PC communicates with the JTFAX board thru the use of a shared 
     memory buffer.  This buffer is 2048 bytes in length and has a default
     base address of CC00:0.  The actual base address may be different, check
     the switch settings on the JTFAX board.
     
     Failure to exclude the JTFAX memory buffer from the memory manager
     will allow the memory manager to use the JTFAX buffer for various
     memory management functions.  If this situation arises, FaxWorks will
     not be able to send or receive fax messages. 

Hewlett Packard Laser Jet Fax
-----------------------------
  1) Install the software provided by Hewlett Packard before
     attempting to install or use FaxWorks.

  2) Avoid attempting to send a FAX and print a document at the same
     time.  Currently there is no mechanism to avoid this problem,
     exercise caution.

  3) When sending particularly dense or complex FAX pages, the
     system may appear to 'freeze' or become very slow.  This is a
     temporary situation, the system will recover when the offending page
     has been transferred to the Laser Jet Fax.


General notes for fax devices that use the Background Scheduler
---------------------------------------------------------------
The background scheduler is used by the following fax
products:  JTFAX 9600, Sierra SendFax based devices, HP Laser Jet Fax,
Class 1, and Class 2 fax devices.

The background scheduler is responsible for sending and receiving (if
your hardware is capable of receiving) faxes in the 'background'. 
The scheduler is implemented as a DOS Terminate but Stay Resident (TSR)
program. As a TSR you must load or unload the scheduler while at the DOS
prompt and not while in Windows.

To remove the scheduler from memory (unload) type the following
command from the DOS prompt (without the quotes): "SCH /S".

General notes for serial FAX devices
------------------------------------
If your FAX device is an external device that connects to the computer
via a serial port, or it is an internal board that can be configured
to use COM1 thru COM4, it is a serial device.  It is important to
note that both COM1 and COM3 share interrupt channel 4 and that COM2 
and COM4 share interrupt channel 3.  This means that you should not
configure you FAX device to use the same interrupt channel as an
other active serial device.  For example, if you have a serial mouse 
on COM1, do not configure your FAX device to use COM3.


US Robotics/Touchbase WorldPort 24/96
-------------------------------------
  1) FaxWorks requires WorldPort firmware version 2.7 or greater.  To
     determine the version of firmware in your modem run the Windows
     Terminal program, or some other communications software,  and type the 
     command "ATI3" and press the Enter key.  The modem will respond with 
     an identification string, eg.

			WORLDPORT2496USa2.6

     The end of the string contains the version number.  If you have
     version 2.6 or earlier, please contact TouchBase and obtain an
     upgrade.  As of June '91, the current firmware version is 3.2.
