Company name:  DOVICO

Address:       P.O. Box 27058
               Dieppe, New Brunswick
               E1A 6V3
               Canada

Organization type:  Time management software development and sales

About DOVICO:  Dovico specializes in time management products.  We also Develop the professional time and project tracking software products called Track-IT®.  Singe or multi-user products that can be used by individuals and / or teams to track time and projects and to view / print reports and graphs in hours, $$ and %.

Product title:  Call Tracker version 2.0

DOVICO, within reach globally...

http://www.dovico.com
http://www.dovico.com/faq.html  Knowledge base FAQ's
http://www.dovico.com/support.html Online support form
        or 
email info@dovico.com
        or
Sales Direct:     (506) 855-4477
Sales Fax:        (506) 857-1750

Call Tracker description:
On an incoming call, displays full contact info.  MS Outlook add-on

As a call is being received, "Call Tracker" checks the Caller ID, searches the Microsoft Outlook contact database and instantly displays the full contact information and  notes.  "Call Tracker"  can open a  journal entry enabling the user to take notes while receiving a call.

With or without someone  answering the phone, "Call Tracker" logs all  incoming calls for  future review or screening.  "Call Tracker" allows users to wait for and answer important calls without having to miss any other calls.


MINIMUM SYSTEM REQUIREMENTS
================================

· 486/75 MHz Processor
· 8 MB RAM
· 4 MB free hard disk space
· Microsoft® Windows® 95, or
  Microsoft® Windows® NT
· Voice Modem supporting Caller ID
· The Call Display service from your local telephone company
· Outlook 97 or latest (optional, but very nice to have!)
· 16 bit Sound card (optional)

=========================
Installation Instructions
=========================

There are 2 types of setups:

1) Typical - use this option if you are installing Call Tracker on your computer, or the network server.

2) Local machine - use this option if you need to install shared files in order to run Call Tracker from the network server.  (This option is only available in the Registered version.

To carry out a network install, follow these steps:

1.  Install Call Tracker to a network directory.

2.  After you have performed the install, copy all setup files to the Call Tracker directory that you have installed to.  (If you have purchased and downloaded the software online, you only have a CallTracker.exe.  In order to get the necessary setup files, run the setup program again, and while the setup is running, go to c:\Temp\~tmp and copy the setup files from that directory to the directory where you installed Call Tracker.  Or you can order disks by calling (506)855-4477.)

3.  All users must have read/write access to the Call Tracker install directory.

4.  From each machine, you need to run the setup copied to the Call Tracker directory.  When installing choose the 'Local' option.  This will install all needed shared files into the windows\system directory, and create shortcuts to the network programs.

The SETUP process creates a start menu program
group and icon that you can use to run the program.

UNINSTALL CALL TRACKER

To UNINSTALL software go to Windows Control panel and select Add/Remove programs.

========================
LIST OF MODEMS SUPPORTED
========================

- 56K Voice Faxmodem V.90 from 3Com U.S. Robotoics
- 56K High Speed Fax Modem DeskTalk X2 Plug-N-Play ISA from ActionTec
- 14400 bps Modem with Send/Receive Fax and Voice Mail from Zoom Technologies
- FaxModem V.90 Retail Plus+ (Lucent Technologies)
* An updated list is available from our knowledgebase at http://www.dovico.com/faq.html

Call Tracker :
http://www.dovico.com/Imgs2/callbig.jpg   Call Tracker screen shot.
http://www.dovico.com/free.html  Dovico demos page

Additional Help can be found at http://www.dovico.com/faq.html

       
WWW site:  http://www.dovico.com


OTHER DOVICO SOFTWARE:

                              Track-IT pro version 3.x
                              ========================

In today's highly competitive marketplace, you need every advantage to manage your professional time.  Track-IT pro eliminates the time wasted manually recording data, enables you to keep track of all work-related or billable time and makes it easy to prepare estimates on projects that are similar to ones you've already done.

There are lots of time-saving products on the market, but none that can match the efficiency, speed and accuracy of Track-IT pro in combination with Track-IT light.  What's more, this valuable asset to your on-the-job productivity is also very easy to use.  From the start, Track-IT pro will turn you into a time keeping efficiency expert.


What is Track-IT pro?

Track-IT pro is a professional windows-based software that allows individuals and teams to keep track of time and costs of projects and activities while working.  Each employee uses Track-IT light (one license of Track-IT light included with Track-IT pro) to record their time and send their information as required to a Track-IT pro database installed on the server or a central workstation for time and cost reporting by individual, team, project, activity and more. 
 
Employees can track their time as work is being done or enter the information at the end of the day or week in a spreadsheet format.


Track-IT pro includes
 
On-screen time tracking capability for one or more individual. Users can enter their time as work is being done or at the end of the day using Track-IT light.  The information is kept in the individual's time sheet until the user is ready to send the time sheet to Track-IT pro for team reporting.

Time management reports by team or individual can be viewed or printed for a period of your choice.  Estimated and actual time, cost and expense information can be entered by client, project and activity.

Time management graphs provide a quick view of where the time was spent to ensure users are working according to the right priorities.

Users can set individual goals or targets.  Users simply select the project and activity they want to monitor and Track-IT tracks their time, provides performance information and compares it to their goals.


Features:

- Track time and costs by client, project and activity
- Compare estimated vs. actual time worked in hours, % and $
- Automatically calculate and store time and cost information
- Access to information for periods of your choice
- View or print graphs and reports
- Track time without interrupting other running applications
- Control budgets as work is being done
- Group projects and activities in categories
- Prepare billable and non billable information
- Enter employee and activity rates to produce cost reports and invoices
- Export reports to other applications

Potential users

Potential users of Track-IT are time-conscious professionals who demand of themselves the utmost in accountability on the job.  These include: government agencies, consultants, IT companies, software developers, lawyers, engineers, accountants, agencies, contractors, etc. 

System Requirements:  Track-IT pro version 3.x

               CPU: 486 or higher
               16 MB or more recommended
               15 MB free Hard Drive
               Windows 95/98/NT
               3.5" disk drive
               Mouse or other pointing device
               Supports all printers and color monitors compatible with Windows

Install: 

                 Track-IT Network Installation


IMPORTANT NOTES - READ BEFORE INSTALLING:

1.   All users of Track-IT pro and light must be given all rights (edit, delete, etc.) for the Track-IT directory and subdirectories where it will be installed.

2.   Read the following steps before installing the software on a network.


A.   Install Track-IT pro on a network

Dovico has install scripts available, from our website in the FAQ's section, under installing software or contact us directly.

Track-IT pro is used by team leaders to enter basic employee and other information and to prepare, view and print team and cost reports and graphs.  Install Track-IT pro from the location where it will be used.

Track-IT pro automatically installs a copy of Track-IT light.  All of the Track-IT files must be located in one directory.

If this is your first installation, follow the instructions on your screen for a Typical
               installation.  Click the Ok button after each prompt.



B.   Install Track-IT pro for additional team leaders (each location where it will be used)

  For each computer (location),

  1. Insert the Track-IT pro SETUP disk in the disk drive and run setup.exe.

  2. Click Custom installation.

  3. Un-select all options except ODBC drivers.

  4. Create Icon as in D. Listed below.


C.   Install Track-IT light on portable computers or disk drives

Track-IT light is used by each employee to record time and prepare individual time reports.  For employees using portable computers or those who are not always connected to the network, you can install Track-IT light on their computer's disk drive.

  The first time they use Track-IT light, they will need to connect to the network and open their Track-IT light file then, select Commands, Use on Local Drive.

  Steps to install

  1. Insert the Track-IT light SETUP disk in the disk drive.

  2. Follow the instructions on your screen to complete the installation.  Click Ok after each prompt.


D.   Track-IT light & pro network users

For employees using Track-IT light from the network directory, from each employees computer, double click the  icons95.exe  file to create the Track-IT light icons and group folder.  An icon will also be created in the Start Up group.

For employees or managers using Track-IT pro from the network directory, from each manager or     employees computer, double click the  proicons.exe  file to create the Track-IT pro icons and group folder. 
Be sure that you have assigned them the correct rights to access Track-IT pro.  


.. That's it.. Enjoy.

The passwords for the demo version are username 'temp' and password 'employee'
It is also highly recommended you view and print the file 'beforestarting.html' as this file is a supplment to not recieving a manual from Dovico.  This can be found in the directory under beforestarting in your directory that youn installed Track-IT.
          

UNINSTALL:  From the Control Panel, select Add/Remove Programs.  Then select 'Track-IT'


Download Track-IT pro:  http://www.dovico.com
 

                         Track-IT light
                         ==============
                                
Track-IT light  is a professional windows-based software that allows individuals to keep track of the time spent on projects and activities while working.  It eliminates the need for paper time sheets.  Just choose the appropriate project and activity, click the start button and see how a true picture of your day helps improve productivity.  Track time as work is being done or enter the information at the end of the day or week in a spreadsheet format.


Benefits:
 
No matter what type of work you do, Track-IT light will prove to be a useful tool.
 
- Effective Time Management: Know if you're working according to the right priorities

- Increased Productivity: Know if you're spending enough time on important activities

- Improved Organization: Improve your time management skills

- Better Planning: Monitor your projects to the minute

- Better Decision Making: Easily prove that changing procedures are more productive

- Time Justification: Easily justify which activities take up the most time


Features:

- Access a template or create your own
- Set performance targets
- Track and categorize your daily activities
- Automatically calculate and store information
- Access information by periods of your choice
- View or print graphs and reports
- Use Track-IT light without interrupting other running software

Potential Users:

- Managers can ensure they work according to the right priorities.

- Sales representatives will know if they are spending enough time on their sales activities. 

- Teachers can improve their time management skills.

- Programmers, analysts and technicians can monitor their projects to the minute.

- Time management consultants can easily prove that changing procedures are more productive.

- Administrative assistants can easily justify which activities take up the most of their time.  


Product Requirements:
               Track-IT light version 2.3 (16bit)
               CPU 386 or higher
               Windows 3.x
               3.5' Floppy
               Color Monitor
               1 MB free Hard Drive
               4 MB RAM

               Track-IT light version 4.x (32bit)
               CPU 486 or higher
               Windows 95, 98 or NT
               3.5' Floppy
               Color Monitor
               3 MB free Hard Drive
               8 MB RAM

           

Download Track-IT light Executable Demos:

Go to our download page at http://www.dovico.com/free.html

                              Project Administrator
                              =====================

Project Administator description:

Project Administrator works as a link between Microsoft Project and Track-IT light (4.0 or above) to send the time sheet and project information between the two applications.  You will have all the power of MS Project with very easy time tracking capability.  

Project Administrator is used with Microsoft Project to create projects, track project costs and manage resources.  Microsoft Project files can be added to the project list in Project Administrator, and Track-IT light template files can be created from these projects.

Resources are managed through the creation of a resource pool, which is linked to all project files added to the list, to show you an accurate reflection of what resources are being overused/underused.

A sample demo can be downloaded from our website at http://www.dovico.com



****   For further information E-mail us at INFO@DOVICO.COM    ****
****         Or visit our Website at:   WWW.DOVICO.COM         ****

Copyright Information:

SOFTWARE INCLUDED IN THIS PACKAGE OR AVAILABLE ON OUR WEBSITE (www.dovico.com).

Any software that is made available to download from this server ("Software") is the copyrighted work of DOVICO Enterprises, Inc. and/or its suppliers.  Use of the Software is governed by the terms of the end user license agreement, if any, which accompanies or is included with the Software ("License Agreement").  An end user will be unable to install any Software that is accompanied by or includes a License Agreement, unless he or she first agrees to the License Agreement terms.

The Software is made available for downloading solely for use by end users according to the License Agreement.  Any reproduction or redistribution of the Software not in accordance with the License Agreement is expressly prohibited by law, and may result in severe civil and criminal penalties.  Violators will be prosecuted to the maximum extent possible. 

WITHOUT LIMITING THE FOREGOING, COPYING OR REPRODUCTION OF THE SOFTWARE TO ANY OTHER SERVER OR LOCATION FOR FURTHER REPRODUCTION OR REDISTRIBUTION IS EXPRESSLY PROHIBITED. 

THE SOFTWARE IS WARRANTED, IF AT ALL, ONLY ACCORDING TO THE TERMS OF THE LICENSE AGREEMENT.  EXCEPT AS WARRANTED IN THE LICENSE AGREEMENT, DOVICO ENTERPRISES, INC. HEREBY DISCLAIMS ALL WARRANTIES AND CONDITIONS WITH REGARD TO THE SOFTWARE, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. 

DOCUMENTS AVAILABLE ON THIS WEBSITE 

Elements of DOVICO websites are protected by trade dress and other laws and may not be copied or imitated in whole or in part.  No logo, graphic, sound or image from any DOVICO website may be copied or retransmitted unless expressly permitted by DOVICO. 

IN NO EVENT SHALL DOVICO AND/OR ITS RESPECTIVE SUPPLIERS BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTUOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF SOFTWARE, DOCUMENTS, PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR INFORMATION AVAILABLE FROM THIS SERVER. 

COPYRIGHT NOTICE.  Copyright © 1997-99 DOVICO and/or its suppliers, P.O. Box 27058 Dieppe, New Brunswick, E1A 6V3 CANADA.  All rights reserved. 

The names of companies, products, people, characters and/or data mentioned herein are fictitious and are in no way intended to represent any real individual, company, product or event, unless otherwise noted. 
Any rights not expressly granted herein are reserved. 

Contact DOVICO with questions or problems with this service. 

Track-IT is a registered Trademark of Les Entreprises DOVICO Enterprises, Inc.

© 1997-99 Les Entreprises DOVICO Enterprises, Inc.  All rights reserved. Terms of Use. 

info@dovico.com
http://www.dovico.com