
                       Compaq Insight Manager 4.10
                               Release Notes
                 =========================================

Copyright 1992, 1998, Compaq Computer Corporation, All Rights Reserved

This README file contains updated information about Compaq Insight
Manager 4.10 in the following sections:

1.  New Features
2.  Product Installation
    2.1  Management PC Requirements
    2.2  Installation Procedures
3.  Compaq Insight Management Agents
4.  Managing WINS/DNS devices from a management console running Windows 95
5.  Unable to access converted Insight Manager databases from Office 97
6.  Unable to manage a clustered server
7.  Graying of buttons in data view windows
8.  Disabling the automatic generation of internet web pages
9.  Browsing to Web-enabled Agents through a Remote Insight board
10. Browsing to Web-enabled Agents and/or Remote Insight on Windows NT 3.51
11. Compaq Insight Manager Year 2000 Ready
12. Compaq Insight Manager User Guide
13. Product Support Information
---------------------------------------------------------------------------

For additional information please refer to the Compaq Insight Manager
User Guide, which is viewable online while running Microsoft Windows NT,
Windows 95, or from the SmartStart CD.  


1.  New Features

    This section lists several of the new features found in Compaq Insight 
    Manager.

    Compaq Insight Manager 4.10

    o  Added support for the Compaq ProLiant 1850, Compaq ProLiant 6000 
       Pentium II Xeon, and the Compaq ProLiant 7000 Pentium II Xeon

    o  Added support for the Compaq Smart Array 3100ES Controller

    o  Added support for the Compaq Remote Insight Board/PCI 


    Compaq Insight Manager 4.01

    o  Added support for Compaq Web-Based Management - The Compaq Insight 
       Manager Device List and the Alarm Log can now be viewed from an 
       internet browser. Device data can also be browsed for devices that
       are running version 4.x of the Compaq Insight Management Agents for
       Windows NT or NetWare.

    o  Added support the ProLiant 800 6/350-1, ProLiant 1600 6/400-1, 
       ProLiant 1600R 6/400-1, and ProLiant 1600 6/350-1
     
    o  Added support for the Compaq Online Storage Controller Recovery Option
      
    o  Added support for GSM/SMS Paging to a digital wireless device
  
    o  Added support for Hot Plug Add and Remove

    o  Added support for receiving alarms from Seagate Backup Exec software

    o  Added support for receiving alarms from Dialogic System Service

    o  Added support for receiving alarms from Compaq 5411 and 5422 Enterprise 
       Gigabit Switches

    o  Added capability to launch the Database Conversion utility from a command
       line
  
    o  Added support to allow spaces in Device names

    o  Enhanced the CD detection mechanism for recognizing Windows NT CDs
       that are being landed on an Integration Server


    Compaq Insight Manager 3.60

    o  Added support for the Compaq ProLiant 1600 6/300, ProSignia 6/266 
       and ProSignia 6/300

    o  Added support for the upgraded Compaq Professional Workstation 5100 
       and 6000

    o  Added support for the upgraded Compaq Armada 1500, 4200, 7300 and 7700

    o  Added support for the Compaq Fibre Channel Storage System

    o  Added support for Microsoft Windows NT Clusters

    o  Added support for the Compaq CD - Storage System

    o  Added support for saving screen configuration settings on Windows 95
       and Windows NT 4.0 for the application window, alarm log and device list
       (including filters)

    o  Added support for nested filters in the device list

    o  Added support for removing or deleting devices directly from the 
       device list

    o  Added the trap number to the command line parameters for alarm 
       application launching

    o  Added a default alarm launch program to the cim20.ini file 

    o  Fixed problem where spaces could not occur in the directory or file 
       name for program launching from the button bar, tool bar or alarm 
       application launching
 
    o  Fixed problem where the NIC controller window did not update all 
       information dynamically when a switchover of redundant NICs occurred

    o  Fixed problem where six traps were not being paged - 1) Array Physical
       Drive Status Change - Predictive Failure,  2) SCSI Physical Drive Status
       Change - Offline, 3) SCSI Physical Drive Status Change - Missing Was 
       Offline,  4) Array Logical Drive Status Change - Expanding, 5) Array 
       Logical Drive Status Change - Not Available, 6) Array Logical Drive 
       Status Change - Queued for Expansion

    o  Fixed problem on Windows NT 3.51 where the MGMTAPI.DLL installed by Insight
       Manager did not include the SnmpMgrStrToOid and SnmpMgrOidToStr APIs


    Compaq Insight Manager 3.50 

    o  Added support for the Compaq ProLiant 1200, 1600, 3000, 6500, and 7000

    o  Added support for the Professional Workstation 5100

    o  Added support for the Compaq Deskpro 2000, 4000S, 4000N and 6000

    o  Added support for the Compaq Armada 1500, 4100, 7300 and 7700

    o  Added support for monitoring the condition of Compaq NICs

    o  Enhanced the NIC subsystem overview window to provide support
       for displaying a simplified, 'at-a-glance' tree view

    o  Added support for Version Control database updates and Integration 
       Server Maintenance through leading firewalls:  Microsoft Proxy Server,
       Raptor Eagle, Checkpoint FW/1

    o  Added support for shared traps using WinSNMP

    o  Added support for the Tandem ServerNet PCI Adapter

    o  Added support for trap receipt from Cheyenne ArcServe

    o  Added support for the Compaq 35/70 GB DLT Library Controller

    o  Added support for WinSock v2.0 on Windows 95

    o  Device List and Alarm Log window sizes and positions are saved on exit of 
        Insight Manager and restored the next time Insight Manager is started

    o  Added a column in the Client List window to display the client network
        address

    o  Added a column for the initial time of event to the Integrated Management
        Log data window

    o  Added a Device List Setup button to the Control Bar in the Device List, 
        which opens the Device List Setup Window

    o  Added a read-only password to the Alarm Log databases to enable the data 
        to be viewed from other database applications

    o  Corrected a problem where Insight Manager generated an application error 
        on startup when Borland Database Engine 4.0 had been installed on the 
        management console

    
    Compaq Insight Manager 3.40

    o  Added support for the Compaq Power Manager, which is a set of 
        sophisticated UPS management software that comes with Compaq UPS 
        systems. It provides comprehensive configuration and management of 
        Compaq UPS systems. 

    o  Enhanced the Mass Storage subsystem overview window to provide support 
        for displaying larger storage subsystems in a simplified, 'at-a-glance' 
        tree view.
 
    o  Added various support for managing new Compaq Desktops and Compaq 
        Laptops:
     
       - Added support for Monitor Fault reporting with a new Monitor Window,
         which displays Asset Information and Fault Management. Also added 
         support for Monitor status alarms.
     
       - Added Error Correcting Code (ECC) Memory status, and support for ECC
         status alarms.

       - Added support for IDE CD-ROM and Power Drive CD-ROM.

       - Enhanced Asset Control reporting.

       - Added new security features such as Smart Cover Lock Status and
         Smart Cover Sensor Configuration.

       - Added display of Laptop graphic in Client View Screen.

    o  Added support for the ProLiant 6500 and the Prosignia 200 PII/233.
  

    Compaq Insight Manager 3.30

    o  Added support for the Compaq DLT 35/70 Tape drive.

    o  Added support for the Compaq ProLiant 6000.

    o  Added support for the Compaq ProLiant 850R.

    o  Added support for the Compaq Netelligent 10 T/2 PCI UTP/Coax 
       Controller.

    
    Compaq Insight Manager 3.20C

    o  Added support for the FAT32 file system, also known as large
        disk support. This file system is available on Windows 95 OEM
        Service Release 2 (OSR 2), also referred to as Windows 95B.

    o  Corrected Kernel32 Update detection method on Windows 95 to
        work on all time-zone settings.

    o  Corrected a problem with Integration Server not properly
        identifying the SmartStart CD in the CD-ROM drive when
        attempting to copy products.
    
    o  Corrected a data loss problem which could occur during an aborted 
        Borland Database Engine installation.  If a user or error 
        interruption occurred during CIM 3.20 or CIM 3.20B installation, 
        prior BDE settings would be lost.

    
    Compaq Insight Manager 3.20

    o  Added support for Microsoft Windows 95.

    o  Changed the Device List (now referred to as Explorer
        Device List) to allow for easier management of larger
        networks. The new Explorer Device List is modeled after
        the Windows Explorer in Windows 95 and Windows NT 4.0,
        providing most of the same functionality.

        The Explorer Device List provides more flexibility in managing
        your devices. With its new functionality you can:

       - Monitor the status of more devices simultaneously.

       - Sort the device list by multiple criteria.

       - Navigate to a device quickly by clicking on the list and
         typing the name of the device.

       - Open and manage multiple Device Lists simultaneously.

       - View the group hierarchy and the device list simultaneously.

    o  Changed the Alarm Log to allow sorting by columns in ascending
        or descending order. For example, to sort alarms alphabetically
        by device name, select the Device column header. Each time the
        column header is selected, the list is resorted, alternating
        between ascending and descending sort order.

    o  Added a Global Settings option to the Setup menu. In earlier
        versions of Compaq Insight Manager, if you wish to change
        certain parameters, you are required to close the application,
        edit the parameters in the CIM20.INI file, then restart the
        application.

        From the new Global Settings window, you may now change
        parameters related to servers, clients, automatic discovery
        or automatic data collection at any time while Compaq Insight
        Manager is running. These changes take effect immediately without
        requiring the Compaq Insight Manager be stopped and restarted.
        This new feature makes it much easier for you to adjust the
        performance of Compaq Insight Manager and monitor the results.

    o  Added support for IDE drives on managed servers.

    o  Added SCSI Device Support for Client Management.

    o  Added Smart Cover Removal Detection in the Configuration
        Security Screen for Client Management. Detects whether the
        computer cover has been removed even when the computer is
        powered down.

    o  Added support for ProLiant 4-6E DT and ProLiant 4-6E DB
        Storage System.


    Compaq Insight Manager 3.10

    o  Added support for Microsoft Windows NT 4.0.

    o  Added support for the ProLiant 2500.

    o  Added support for Integrated Remote Console.

    o  Added support for the Compaq 6/200 FlexSMP Dual Processor Board for
        the Compaq ProLiant 1500.

    o  Added support for Compaq Professional Workstations.

    o  Added support for the Novell Networking Client under Windows NT 3.51
        and 4.0.

    o  Added support for receiving traps from Netelligent devices.

    o  Added a Database Conversion feature which converts configuration
        data collected by Insight Manager into smaller, more logical tables.
        Although the current databases are ODBC compliant, they are
        organized in a manner which makes them difficult to use when
        imported to third party applications.  The Database Conversion
        feature converts the most used data -- static, configuration data --
        into relational tables which are much easier to use for customizing
        reports.

    o  Added the ability to detect and issue an alarm when a Compaq 4/16
        TurboDAT tape drive needs to be cleaned.

    o  Added the ability to detect and issue an alarm when the cleaning
        tape in a Compaq 4/16 TurboDAT Autoloader has reached the end of
        the tape.

    o  Added support for version control of Compaq Integration Maintenance
       Utilities (NetWare and Windows NT), the Array Configuration Utility
       (both system partition and online), and the Compaq Insight Manager
       application.

    o  Enhanced threshold traps to make them clearer and easier to disable.


    Compaq Insight Manager 3.00

    o  Upgraded Compaq Insight Manager to a 32-Bit Windows NT 3.51
        application, providing enhanced capability.

    o  Added support for new hardware and options for ProLiant 5000.

    o  Added support for the Compaq Remote Insight board, an EISA-based,
        single-board computer that is installed in a server to provide remote
        access to the server regardless of the state of the host operating
        system or the host CPU.

    o  Added Server List filtering, which allows you to select which servers
        will appear in the Server List.  You may create your own filters or
        choose from a set of pre-designed filters.

    o  Added support for downloading software from the Compaq Support
        Software Server to the SmartStart Integration Server. The Compaq
        Support Software Server is an Internet Server at Compaq that contains
        operating system software, database software, drivers, patches, and
        Version Control Database updates.

        The Compaq Integration Server is a server that has been designated to
        supply operating system software, database software, drivers, and
        patches to other devices over a network.

    o  Added support for alphanumeric paging.

    o  Upgraded asset collection and database format for improved
        performance and ODBC compliance. The databases now use a Paradox
        format.


2.  Product Installation

    2.1  Management PC Requirements

         NOTE: Compaq Insight Manager 4.10 requires Microsoft Windows 95, 
         Windows NT 3.51 or Windows NT 4.0. Compaq Insight Manager is not 
         supported on Windows NT 3.50 or Windows 3.1.

         The following are required to run Compaq Insight Manager on a
         management console running Windows 95, Windows NT 3.51 or 4.0:

         o  Memory - for Windows 95, 24 MB of RAM required, 32 MB of 
                     RAM recomended 

                     for Windows NT, 32 MB of RAM required, 48 MB of 
                     RAM recommended

         o  Disk space - 35 MB reserved (20 MB for the Insight Manager
            application, 15 MB for databases)

            NOTE: Make sure that there is at least 5 MB of disk space
            in the Windows directory for the Borland Database Engine.

         o  Graphics - VGA color or better

         o  Network Interface Card (NIC) - Any NIC supported by Windows
            NT 3.51 or 4.0 or Windows 95.

         o  For Windows NT, TCP/IP protocol and either SNMP service or 
            WinSNMP, such as that provided with HP OpenView Network Node 
            Manager.

         o  IPX/SPX transport installed - If you want to manage NetWare
            systems with IPX protocol. Compaq Insight Manager supports
            the Microsoft native IP and IPX networking stacks, as well 
            as the NetWare Client for Microsoft Windows NT.

         o  For Windows 95, the latest Kernel32 Update from Microsoft.
            This update fixes a resource leak when opening and closing
            a socket. Visit the following URL on the internet for more 
            information:

            http://www.microsoft.com/windows95/info/updates.htm

         o  Hayes-compatible modem  - If Asynchronous Management, Remote 
            Console, Remote Insight, or Alarm Forwarding will be used

         o  Remote Access Service (RAS) or Dial-Up Networking 
            installed - If you want to use Insight Asynchronous 
            Management, Remote Insight, or dial-in access to the 
            Compaq Support Software Server

         o  Microsoft Systems Management Server Launch Support installed 
            on the Primary Site Server - If you want to integrate 
            Insight Manager with Microsoft Systems Management Server

        
    2.2  Installation Procedures
         
         Installing Insight Manager is a three-part process:  

         o  Installing Insight Manager on the management console

         o  Installing Insight Management Agents on managed systems 

         o  Installing Insight Management Desktop Agents on desktops

         
         2.2.1  Installing Insight Manager on the management console

                IMPORTANT:  Exit all Windows programs and shut-down any 
                existing versions of Compaq Insight Manager before you begin
                this procedure. 

                To install Compaq Insight Manager on the management console 
                from the Compaq Management CD, follow these steps:

                1.  Insert the Compaq Management CD at the management 
                    console. Change to [cd drive:]\INSIGHT\WIN32\ENG 
                    and run SETUP. 
               
                2.  Select Next at the Welcome Screen.  

                3.  Close all active Borland Database Engine applications, 
                    then select Next.  

                4.  Enter your name and company name, then select Next.
 
                5.  Select Yes to confirm your name and company name.

                6.  If you are installing Compaq Insight Manager on a 
                    Windows NT system, complete this step. If you are 
                    installing Compaq Insight Manager on a Windows 95 
                    system, the option to select Microsoft Systems 
                    Management Server Launch Support is not available.

                    o  Select Compaq Insight Manager 4.10 to install 
                       Compaq Insight Manager or upgrade a previous 
                       version of Compaq Insight Manager.

                    o  Select Microsoft Systems Management Server Launch 
                       Support to integrate Compaq Insight Manager with 
                       Microsoft Systems Management Server.

                    Select Next.

                7.  Type the name of the directory to which you want to 
                    install Compaq Insight Manager or select the displayed 
                    default location. Select Next to continue. 

                8.  Enter configuration options. 

                    o  Select Enable auto discovery of IPX servers to enable 
                       automatic discovery of new IPX servers as they appear. 
                       The auto-discovered IPX servers will automatically be 
                       added to the Responsible Device List. The default is 
                       enabled. If you do not manage IPX servers, disable 
                       this item for better application performance.

                    o  Select Enable auto discovery of Remote Console NVT 
                       servers to enable discovery of remote servers through 
                       NVT (NetWare Virtual Terminal) discovery. The remotely 
                       discovered servers will automatically be added to the 
                       Responsible Device List. The default is enabled. 

                    o  Enter the number of days that you want to pass before 
                       the Version Control database is considered to be 
                       "out-of-date". The default is 60 days. 

                    o  Select Maintain configuration to support existing 
                       Win 3.1 applications to maintain your Borland Database 
                       Engine (BDE) configuration for use with 16 bit 
                       applications. If you do not use 16 bit applications, 
                       disable this feature. The default is enabled. 

                    Select Next.

                9.  If you selected to install Microsoft Systems Management 
                    Server Launch Support in step 6, complete this step. 
                    If not, skip to step 10.

                    IMPORTANT: Setup assumes that the installation is 
                    occurring on a Systems Management Server Primary Site 
                    server, and that the Microsoft SQL Server Tools have 
                    been installed. If this is not the case, the files will 
                    be copied but the Compaq Insight Manager entry will not 
                    be added to the Systems Management Server database.

                    a.  Enter the path to the Systems Management Server 
                        executable file (SMS.EXE). Select Next.

                    b.  Enter the database name, administrative account, and 
                        administrative password for the Systems Management
                        Server database. Select OK.

                        IMPORTANT: Do not confuse this with the administrative 
                        account/password for the Windows NT server.  

                    Setup invokes the ISQL.EXE utility with the ADDCIM.SQL 
                    script, adding the Compaq Insight Manager entry to the 
                    Systems Management Server database.

                    Setup also copies the appropriate files to your Systems 
                    Management Server administrator console directory:

                    ADDCIM.SQL
                    DELCIM.SQL

                    IMPORTANT: If you enter your password, account, or 
                    database name incorrectly, you may need to manually add 
                    the Compaq Insight Manager entry. To add the entry, run 
                    ISQL.EXE or ISQLW.EXE with the ADDCIM.SQL script. Be sure 
                    to enter the name of your Systems Management Server 
                    database into the script before you execute it. (ISQL.EXE
                    is the command line version of ISQLW.EXE.) 

                    The command line would look like this: 

                    isql -U<admin acct> -P<passwords> -i addcim.sql

                    To remove the Compaq Insight Manager entry, run ISQL.EXE
                    or ISQLW.EXE with the DELCIM.SQL script. Be sure to enter
                    the name of your Systems Management Server database into
                    the script before you execute it. This will remove the 
                    Systems Management Server Launch Support from all Systems
                    Management Server Administrator consoles that reference 
                    this Primary Site server.

                10. Select an existing group or enter the name of the new 
                    group where the Compaq Insight Manager program items 
                    should be placed. Select Next.

                    The current settings are displayed.

                11. Verify the options you have selected. Select Back to 
                    change any settings. Select Next to begin the 
                    installation and setup of Compaq Insight Manager.

                    Select to view the Read Me file for information on 
                    new features, then select Finish. 
                
                12. If you have not already installed the Insight Management 
                    Agents, do so now.
 

         2.2.2  Installing Insight Management Agents

                Insight Agents provide information to Insight Manager and 
                generate alarms if significant changes occur in the system 
                operation. You can install Insight Agents two ways: 

                o  SmartStart Setup process - Refer to the SmartStart 
                   Installation Poster for more information. 

                o  Compaq Management CD - Refer to the Compaq Insight 
                   Management Agents User Guide for the operating system to 
                   be used on the managed systems. 

                IMPORTANT:  You must install Insight Agents on the systems 
                (servers and workstations) you plan to manage. When 
                installing Insight Agents, the version of Insight Manager 
                running on the management console must be at least as new as
                the most recent version of the Insight Agents you want to 
                install. This applies to all operating systems.


         2.2.3  Installing Insight Management Desktop Agents

                Insight Desktop Agents provide information to Insight Manager
                and generate alarms if significant changes occur in the 
                desktop operation. Insight Desktop Agents are typically 
                preinstalled on Windows 95 Deskpro computers, or are on the 
                bundled Windows NT CD for Windows NT models. You can also 
                obtain Insight Desktop Agents through a SoftPaq, the Support
                Software CD for Compaq Desktop Products, and the Compaq Web 
                site.  

                Installing Insight Desktop Agents is a two-part process: 

                o  Installing local alerting capabilities

                o  Setting up communication with the Insight Manager console. 
                   If Insight Desktop Agents are preinstalled, refer to the 
                   online Intelligent Manageability User Guide for more 
                   information. If they are not, refer to the Beyond Setup 
                   Guide or the Reference Guide received with your desktop. 

                IMPORTANT:  Insight Desktop Agents must reside on the 
                desktops you plan to manage. 


3.  Compaq Insight Management Agents

    It is recommended that the latest Compaq Insight Management Agents be 
    used on all devices that are managed using Compaq Insight Manager.

    For information on upgrading your Insight Management Agents contact your
    Authorized Compaq Reseller.


4.  Managing WINS/DNS devices from a management console running Windows 95

    If you have IP devices in the Device List that are discovered via
    the Windows Internet Service/Domain Name Service (WINS/DNS), your 
    system may experience a memory leak if the WINS/DNS devices can no 
    longer be discovered.  This may cause performance degradation and 
    system instability.  

    This problem has been fixed by Windows Sockets 2 for Windows 95. To 
    obtain this version, visit Microsoft's web site at 
    http://www.microsoft.com/win32dev/netwrk/winsock2/ws295sdk.html. You can 
    also download this version by downloading ws295sdk.exe from Microsoft's 
    FTP site at ftp://ftp.microsoft.com/bussys/WinSock/winsock2.

    The file you download is a self-extracting file. Run it to extract the 
    installable images. In addition to the Windows Sockets 2 (WinSock2) files, 
    this will also extract files for the Windows Sockets 2 for Windows 95 
    Software Development Kit, which you can ignore. 

    Be sure to read the LICENSE.TXT and README.TXT files before installing 
    WinSock2. Even though the WinSock2 Setup application backs up the files 
    it replaces, you should also backup the files in the SYSTEM directory of 
    your Windows directory (usually C:\WINDOWS\SYSTEM) before installing 
    WinSock2. 

    When you are ready to install WinSock2, run the WS2Setup.exe program from 
    the SETUP directory in which you extracted the WinSock2 images. A batch 
    file is created that can be used to restore the original pre-WinSock2 files
    if necessary. After installing, you must reboot your system. To uninstall, 
    run WS2BAKUP.BAT.

    If you do not wish to install Windows Sockets 2 for Windows 95, you can 
    avoid the problem by removing any unmanageable WINS/DNS devices from the 
    Device List. 


5.  Unable to access converted Insight Manager databases from Office 97

    If you are using the Convert Databases feature of Insight Manager to 
    export the configuration database to Paradox tables, you may not be able
    to access those tables in Office 97.  The Paradox drivers are not 
    installed when Office 97 is installed.  To enable Office 97 to read the 
    Insight Manager databases, you must install the Microsoft Data Access 
    Pack.  This is located in the ValuPack on the Office 97 CD or may be 
    downloaded from the Microsoft web site.


6.  Unable to manage a clustered server

    Ensure that the Clustered Server name has been entered in the Compaq 
    Insight Manager Responsible Device List exactly as it appears at the server; 
    otherwise the cluster folder may not be created and the server will not be 
    added to the folder.


7.  Graying of buttons in data view windows

    Buttons may become grayed in the data view windows for some monitored 
    servers if the monitored servers are running Compaq Insight Management
    Agents versions 3.40 or earlier and either:

    o  Microsoft Windows NT 3.51 with Microsoft Systems Management 
       Server (SMS) 1.2 or above components

       The SMS event log extension agent exposes a bug in Microsoft's SNMP
       implementation on Windows NT 3.51.  This bug causes incorrect data 
       to be sent to the Insight Manager console.  (The SMS event log 
       extension agent is automatically  installed and configured when
       the SMS Client Inventory agent is run on an NT machine.)
 
    OR

    o  Microsoft Windows NT 3.51 or 4.0 with WINS (Windows Internet Service)

       If WINS is installed and not running, the WINS SNMP extension agent 
       causes errors to occur which result in incorrect data being sent to the 
       Insight Manager console.

    To correct this problem at the monitored server, upgrade to Compaq Insight 
    Management Agents version 3.50 or above.


8.  Disabling the automatic generation of internet web pages

    Compaq Insight Manager automatically generates internet web pages, 
    which contain the Device List and the Alarm Log. These web pages make
    it possible to view the managed device list and alarm information using an 
    internet browser. 

    If you prefer not to have Insight Manager generate web pages, you can 
    disable this feature by adding the following setting to the CIM20.INI file 
    under the [Web] section:

    DisableWebPages=1

    You must restart Compaq Insight Manager for this setting to take effect.

    
9.  Browsing to Web-enabled Agents through a Remote Insight Board

    If you are running Compaq Insight Management Agents for Windows NT that 
    are web-enabled (Version 4.0 or above), you can browse to the agents
    through the Remote Insight Board connection.  If you are connecting to  
    a Remote Insight Board/PCI, Insight Manager will show the Remote Insight
    Board as having web-enabled agents.  However, when connecting to a 
    Remote Insight Board (EISA-based), Insight Manager will not show the 
    Remote Insight Board as having web-enabled agents.  To browse to the 
    web-enabled agents, you must manually launch the browser.  When the 
    Remote Insight board is configured in the Compaq System Configuration
    Utility, the NT Graphical Remote Control setting must be Enabled.  The
    Server to RIB IP Address setting is the IP address that is required 
    for launching.  The default address is 192.168.0.18.  For example, to 
    launch to the web-enabled agents using the default address, you should
    launch to http://192.168.0.18:2301/.  (If you changed the default, 
    replace 192.168.0.18 with the address you configured.)  The Compaq
    Remote Insight Board WAN Driver must be installed on the server.  
    See the Compaq NTSSD documentation for more information.  The 
    Remote Insight Board (EISA-based) must be running firmware revision 
    1.10 or above.

    You cannot browse to web-enabled agents on NetWare through the Remote
    Insight board connection.


10. Browsing to Web-enabled Agents and/or Remote Insight on Windows NT 3.51

    Compaq Insight Manager does not support browsing to Web-enabled agents
    through the Task List in Insight Manager on Windows NT 3.51.  To browse
    to Web-enabled agents, use the Insight Manager Web-based device list
    (available via the Button Bar).  

    Browsing to the Remote Insight Board home page is also not supported 
    in Insight Manager on Windows NT 3.51.  To browse, enter the Remote
    Insight Board's IP address in the browser (e.g. http://192.168.0.13).


11. Insight Manager Year 2000 Ready 

    Compaq Insight Manager has been tested for proper date rollover from 
    December 31, 1999 to January 1, 2000; and recognition of leap years, when 
    appropriate, for years 2000 through 2009 inclusive.


12. Compaq Insight Manager User Guide

    In addition to the online context sensitive help currently available with the 
    Compaq Insight Manager application, the Compaq Insight Manager User Guide is 
    also available on the Management CD, in PDF format, and can be viewed or printed
    using the Adobe Acrobat utility (located in the \DOCS\ACROBAT directory of the CD).
    

13. Product Support

    When you call Compaq for assistance in troubleshooting an Insight
    Manager problem, your customer service engineer may require complete
    configuration and diagnostic information.  Keeping good records of your
    configuration can significantly speed the troubleshooting process.  The
    following is a list of items we suggest you keep handy when you obtain
    assistance from your Compaq service provider.

    o  Management PC make, model, and serial number information.

    o  Size, date, and location of all Microsoft Windows files found
       in the \WINDOWS directory.

    o  Keep the following hardware configuration information handy:
       -  A Compaq Survey Utility output or Inspect printout 
       -  A Compaq System Configuration Utility printout
       -  A description of any non-Compaq equipment that is not
          shown on the Inspect or System Configuration printout

