February 1996

Dear OmniPage Limited Edition Customer,
Here is a list of tips and up to date information:

			 Installation Notes:

- PLEASE RESTART WINDOWS AFTER THE INSTALLATION HAS BEEN COMPLETED!

- Do not install OmniPage Limited Edition while an anti-virus program 
such as VSAFE is running.  Prior to installation, stop the anti-virus 
program.  Once the installation is complete you should be able to run 
your anti-virus program and OmniPage Limited Edition at the same time
without any problems.  This is a common problem with many installation 
programs.

			 Installation Troubleshooting:

- Basic Installation Checklist

Use this checklist to find and remedy the most common installation 
problems.

Make sure your PC starts up normally (without any error messages) and 
can run other software.

Make sure Windows version 3.1 is installed and working correctly in 
enhanced mode.  Try running other Windows software such as Paintbrush, 
Notepad, or Calculator to see if they run properly.

Be sure to reboot your computer after installing Windows so that the 
Windows subdirectory is added to your path.  If the OmniPage Limited 
Edition installation program cannot find your Windows subdirectory in 
the path, the installation program may terminate.

Make sure your system has at least 8 MBytes of memory for DOS, Windows, 
and OmniPage Limited Edition - more if you want to load other programs 
at the same time or use OCR Aware.

From the Windows Program Manager, choose About Program Manager from the 
Help menu to determine the mode in which Windows is operating and the 
amount of available memory Windows should be running in Enhanced mode and 
report at least 9 MBytes of total free virtual memory.  Consult the 
installation and configuration information included with Windows to 
determine how to correct any problems.

Make sure your scanner is plugged in, turned on, and that the scanner is 
working according to the manufacturer's specifications.  If you have not 
done that, it is important to do so now, before continuing with
troubleshooting.  If you have another software package that uses this 
scanner (such as the graphics software supplied with the scanner), use it 
to see whether the problem is specific to OmniPage Limited Edition or 
common to other programs.

If you are using a disk cache program (other than the SMARTDRV.EXE program 
included with Windows), temporarily disable it and try to install again.  
Some cache programs interfere with proper memory allocation.  Once you 
complete the installation, enable the cache program and make sure it works.  
You should never run Windows without a disk cache program - performance will 
not be acceptable. In most cases, you will want to use SMARTDRV.EXE.


- IF YOU HAVE DEFECTIVE MEDIA (your computer cannot read the floppy disks)

Please call (408) 395-8319 for replacement disks. Outside the US, call the 
appropriate number listed at the end of this file.


			    OCR Aware Tips:

- If your system has 8 megabytes of memory it is required that you have
at least 9 megabytes of Windows Virtual Memory (this can be examined from
the "386 Enhanced" item in the Windows Control Panel). 

- The OCR Aware macro relies on the Edit menu of the host application to
post a Paste command from the Windows ClipBoard.  If the host application
is in an "idle" state where there is no document open and the Edit menu is
not active, the OCR Aware macro will not be able to complete its
operation by Pasting its text into a document.  If this happens, you will
need to open a document then manually paste the contents of the ClipBoard
into a newly opened document.

- OCR Aware allows you to add OCR capabilities to most text-based Windows
applications.  There are some applications which do not allow the ClipBoard
functions which we require to share information between the host 
application and OmniPage Limited Edition and therefore they are not 
supported by OCR Aware.

			    General Notes:

- OmniPage Limited Edition's ability to Cut and Paste information into 
and out of other applications is limited by the Windows ClipBoard.  
The largest document size allowable within the ClipBoard is 64K.

- When using a RAMDrive as a temporary drive for OmniPage Limited 
Edition's TEMP directory, (i.e. temp=g:\, where g: is a RAMDrive) it 
is recommended that the default number of entries for the RAM Drive 
be set to 256 or more.  This is done by properly setting the 
ramdrive.sys driver in your CONFIG.SYS file.
For example:
	  device=c:\dos\ramdrive.sys 1024 512 256 /E

OmniPage Limited Edition uses this directory for the storage of special 
settings.  There can be great risk to storing these files on a RAMDrive 
and virtually no processing speed benefit since it is not used as a 
"scratch" file.

- Running both OmniPage Limited Edition and Calera's WordScan OCR 
application at the same time can cause errors within OmniPage Limited 
Edition.  These applications share certain driver files which will 
not allow them to operate concurrently.

- Documents saved from OmniPage Limited Edition as WordPerfect 5.2 
word processing files may exhibit a problem where the font is changed 
to what looks like a Greek Symbol character set.  We are unable to 
influence this behavior, therefore either the entire document will 
need to be selected and have its font universally changed or select 
a WordPerfect Printer driver from within WP5.2 instead of a Windows 
printer driver.

- OmniPage Limited Edition can produce an "Out of Memory" error in 
low memory situations.  If OmniPage Limited Edition presents a "Retry" 
option, it is quite possible that it will solve the immediate problem 
by compacting memory and allowing you to continue.

- Four megabytes (4 MB) of RAM is not enough memory to run the AutoZone
feature of Hewlett-Packard's AccuPage and OmniPage Limited Edition's OCR 
engine.  The error message, "Error! - HP: AccuPage engine out of memory" 
will result unless more RAM is added.

- When "Out of Memory" errors persist within OmniPage Limited Edition, 
expanding the Virtual Memory settings within Windows may alleviate 
this problem.  Setup a Permanent swap file of 8-12 MB. In order to use 
OmniPage Limited Edition concurrently with other Windows applications 
it may be necessary to add more RAM to your PC.

- If you are using a Windows shell (such as Norton Desktop) you may require
more memory than the minimum OmniPage Limited Edition memory requirements. 
If you do get out of memory errors using a Windows shell it is recommended 
that you deactivate the shell before running OmniPage Limited Edition or 
increase your system memory. Follow the Windows shell documentation for 
deactivating the shell.

- If you are using Windows in one of the Nordic languages (such as Swedish 
or Finnish) and using one of the Nordic recognition languages for OCR, you 
may require more memory than the listed OmniPage Limited Edition minimums. 
For these languages it is recommended that you use increase either your 
system memory or your Windows Virtual memory.

Thank you for selecting Caere's OmniPage Limited Edition!




- FOR REPLACEMENT MEDIA OUTSIDE THE US:

Country         Telephone Number

Australia       1-800-800548
Austria         0660-5878
Belgium         0800-111-11
Canada          1-800-488-1133
Denmark         800-17328
Finland         0800-111844
France          05-916010
Germany         0130-810915
Ireland         1-7063908
Italy           1678-77416
Netherlands     06-022-2083
New Zealand     0-800-445395
Norway          800-11667
Portugal        05055-3242
South Africa     (011) 444-5060
Spain           900-95-3539
Sweden          020-791091
Switzerland     155-8226
United Kingdom  0800-614-759
United States   1-800-488-1133
Other European 
Countries       +353-1-7063908 (TEL)
		+353-1-2957530 (FAX)
All Other 
Countries       (408) 395-5733 (TEL)
		(408) 395-1994 (FAX)

