                  Supplemental Information for 
                OpenMind 32-bit Client Version 2.0


This file contains last minute information for users of the OpenMind 32-bit
Client, Version 2.0. Where applicable, the information contained in this file
supersedes any information contained in the User's Guide.

The OpenMind 32-bit Client is intended for use on Windows NT 3.5 or greater and
Win95 operating systems only. The OpenMind 16-bit Client should only be used on
Windows 3.1 or Windows for Workgroups operating systems.

If you would like to connect to the Attachmate Customer Mind, you can receive 
a UserID and password by calling (800) 288-5232. Connection information is 
provided when you receive your UserID and password.


A. What's Changed from the 16-bit Client

 1. UI Enhancements:
      a. Section tiles
         All section tiles are automatically displayed in alphabetical order.

      b. Title bar
         When multiple sessions are open, the title bar now displays
         information that identifies the active session window. When a request
         is made to close any session, a notification appears, specifying the
         user and connection information for that session.

      c. Item Selection
         When in the transcript view, the right mouse button provides actions
         for an item (shown with a blue highlight) without moving the focus of
         your previous highlight.


   2. Undocumented Features:
      a. Setup
         This optional feature may assist Administrators to track the number
         of clients installed. You can create a blank file named USERS.TXT
         in the same directory where the SETUP.EXE is located. Each client 
         that is installed generates an entry that is appended to this file
         on the network. Each client must have write permissions to the 
         network server where the network client was installed using setup /n.

      b. Naming Conventions
         OpenMind 32-bit Client now supports Long File Names and the Universal
         Naming Convention. You can enter file names up to 255 characters,
         including the path. (Spaces in the file name are not recommended.)
         You can also save files by specifying the network name, the network
         does not need to be mapped to a drive letter.

      c. OpenMind URL's
         Hypertext documents within OpenMind can contain OpenMind URL's, which
         can be used to specify the addresses of sections or files within the
         Mind itself. By combining this feature with the hypertext feature, you
         can create hypertext "navigation" pages, permitting the creation of
         custom access views of the Mind.  OpenMind automatically generates the
         necessary URL for you when you use the "Copy URL" command on the right
         mouse button menu for a section.

      d. OpenMind Program Group Icons
         In addition to the standard OpenMind icon an additional icon has
         been provided that differentiates between 16 and 32 bit versions. This
         new icon includes the number 32 in the lower right corner of the icon.
         The icon is contained in the file OM32.ICO and can be selected using
         the Program Manager Properties feature.

      e. Using 16-bit and 32-bit Clients
         If you already have the OpenMind 16-bit Client installed, you can
         install the 32-bit Client into the same subdirectory and still use
         either application. If you no longer choose to use the 16-bit Client
         then remove your existing subdirectory before you install the 32-bit
         Client or install the 32-bit Client into a different subdirectory. We
         recommend you use the OpenMind 32-bit Client for Windows NT and Win95 and
         use the 16-bit client for Windows 3.1 or versions of NT prior to v3.5.


   3. Known problems and limitations:
      a. IPX/SPX Connections
         When using the IPX/SPX transport on a PC with low conventional
         memory problems may occur when exiting OpenMind. This occurs
         particularly on IBM ThinkPads because the modem card uses a memory
         consuming DOS driver. This problem typically causes either an EMM386
         exception error or the display to go blank. The best remedy for this
         situation is to either use a different transport, if possible, or
         reduce the conventional memory drivers in use.

      b. Viewer's Do Not Display All Features
         The viewers provided with OpenMind are intended to provide viewing of
         most files and their formats. While most of the significant
         capabilities of the original application are available, some features
         may not be supported. Some Word for Windows 6.0 documents, for example,
         are formatted with snaked columns and may not display properly when
         viewed. If you do not have the original application that created this
         document, many vendors provide free, fully compatible viewers for their
         documents. WordView, from Microsoft is an excellent example. This can
         be obtained by checking out Microsoft's Internet FTP site at
         ftp://ftp.microsoft.com. Wordview can then be associated, using File
         Manger, with this application and launched from OpenMind.

      c. CTL3D32 and Win95
         The file CTL3D32.DLL is not needed by OpenMind when installed on a PC
         with Win95 operating system. If a version of CTL3D32.DLL is on your
         system please verify that it is a version specifically for Win95.
         Otherwise, this message may display when you view a file: "This
         application uses CTL3D32.dll which is not the current version. The
         version of CTL3D32.dll is designed only for Windows NT systems." However,
         the selected file will display correctly.

      d. CTL3D32 and Windows NT
         On a Windows NT installation, if you are currently running a program which
         uses CTL3D32.DLL an error may display indicating that this file is
         already in use. Under most circumstances this does not affect the
         installation process. If you notice any visual problems, shut down all
         applications and  reinstall OpenMind.

      e. Long File Names
         Very long file names, including paths, may not display in full in some
         dialog boxes when on a standard display system. To locate the OK
         button you may need to shift the dialog box by clicking on the title
         bar and moving the mouse until visible.

      f. Timeouts while connecting over async (dial-up)
         You may occasionally experience timeout errors while attempting to
         connect to an OpenMind server using the async transport, particularly
         when dialing long distance using credit card dialing.  The timeout
         error is normally caused by the client taking longer than 50 seconds
         (the  default for most modems) to dial and connect with the server's
         modem. You can configure the async transport to wait a longer time
         before timing out by adding information to your OPENMIND.INI file. For
         example, to configure OpenMind and your modem to wait up to two
         minutes for a  connection, add the following lines to your
         OPENMIND.INI file:

          [Async]
          ; Time to wait in milliseconds
          CallTimemout=120000
          ; "Extra" modem initialization
          ; S7 sets the modem's carrier detect timeout (in seconds)
          ; The vertical bar at the end of the string inserts a carriage return
          ModemInitStr=ATS7=120|

          Note:  You must give the modem specific commands in the ModemInitStr
                 so you can program your modem to wait for the desired period
                 of time. Consult your modem user's guide for more information.

      g. Print Setup
         Due to a bug in some beta versions of Windows NT 3.51, the Print Setup
         menu item may not be operational when using this version of NT. This
         problem does not exist in the released version of Windows NT 3.51. We 
         recommend that you use the released version of Windows NT when possible. 
         If you are using a beta version of Windows NT, you can access the Print
         Setup dialog box from the Print dialog box. The production version of
         Windows NT 3.51 resolves this issue.

      h. Multiple transports and Windows NT 3.5
         Due to a problem in Windows NT 3.5 and 3.51, using an IPX connection
         to the OpenMind server, while also using a local TCP/IP stack may cause
         FTP file transfer failures within NT. This can be avoided in one of
         two ways: -Use TCP/IP, or any other non IPX protocol, to connect to the
         OpenMind server. -Use TCP/IP tunneling instead of a local stack.

      I. Banyan Vines Transport and Win95
         OpenMind Banyan Vines Transport was not supported under Win95 at the
         time of this release.

B. Addendum
      1. User Name Entry
         When adding or modifying user names, you can enter in either FIRST
         MIDDLE LAST or LAST, FIRST M. If a user has more than one name for
         either FIRST, LAST or  MIDDLE, you must enter the name in the format
         LAST, FIRST, MIDDLE (note the  comma usage). This format lets the
         Client know where the double name entry belongs.
      
      2. Viewers
         If this version of OpenMind was bundled with another Attachmate
         product, you will have all of the features of the retail product
         except for some of the Viewers. The bundled version contains the
         following subset of the retail version:

          - Microsoft Access
          - Ami Pro, Ami, Prof Write Plus
          - Bitmap, Cursor, Icon, Corel Draw 2-5
          - DBase III, IV
          - Executable File
          - Freelance
          - Compuserve GIF
          - Microsoft Word 4.x, 5.x, 6.x, Windows Write
          - Mac WordPerfect 2.0, 3.0
          - Paintbrush, DCS (multipage PCX)
          - Paradox 2,3,3.5,4, Paradox for Windows
          - HP Graphics Language
          - Lotus PIC
          - Mac PICT, Mac PICT2
          - PowerPoint 4.0
          - Quattro Pro for Windows
          - Rich Text Format
          - Text Dos (7&8 bit), Ansi (7&8 bit), Unicode
          - TIFF, EPS, CCITT Group 3/4 Fax, JPEG, JFIF
          - Word for Windows 6, Microsoft WordPad
          - Lotus 1-2-3 3.0, 4.0
          - Lotus 1-2-3 1.0,2.0, Symphony, Microsoft Works SS/DB, VP Planner,
             Quattro Pro (DOS), WKS, Windows Works SS/DB
          - Windows Metafile
          - Word for Windows 1.x, 2.0, Word for Macintosh 4.0, 5.0
          - Microsoft Works DOS 1.0, 2.0 WP, Microsoft Works Win 3.0 WP
          - WordPerfect 5.x
          - WordPerfect 6.0, 6.1
          - WordPerfect 4.2
          - Microsoft Excel 2.x, 3.0, 4.0, 5.0, 2.x plus chart formats
          - ZIP File, Self Unzipping Zip
