LexiCAT  by  Telecommunications Research Associates.   Copyright 1995

The following is a list of tips and answers to frequently asked questions 
which may be of use to you. Some of these may be of interest only to
the Macintosh version user. 

Q1.	What should be done if LexiCAT won't install on my Macintosh?
A1.	Perform the following steps:
		1) Restart your computer and hold down the "SHIFT" key 
		during the entire restart sequence.
		2) After the restart process has completed, follow the 
		standard LexiCAT installation procedures. (These may be
		 found on the disk label and LexiCAT disk mailer package.)
		3) After LexiCAT installation is complete, restart your 
		computer again WITHOUT holding down the shift key.
		4) After restart is complete, LexiCAT is available to use.

Q2.	Is there technical support available if the customer has a problem?
A2.	Yes. Voice help is available from 07:00 AM to 06:00 PM CST. Fax and 
	Internet messages are accepted at any time. See disk label and 
	disk mailer for these contact numbers.

Q3.	Can a user add his own terms or graphics to LexiCAT?
A3.	No. Windows HELP doesn't allow this. Users may only add notes to 
	each existing definition by use of the Windows "Annotate" or 
	Macintosh "Notepad" feature in 	HELP.

Q4.	Will Windows "Annotations" or Macintosh "Notes", which a customer 
	creates, be automatically transferred if a future upgrade is 
	installed?
A4.	No. Windows 3.1 does not retain a user's notes in the new HELP file.

Q5.	Can a graphic be printed?
A5. 	No. The resulting quality of the printout will be poor because of 
	the way Windows handles 16 color HELP graphics.

Q6. 	Can a graphic be cut & pasted?
A6.	No. Windows doesn't allow this. The Macintosh tries but the 
	resulting graphic quality is poor. 
	
Q7. 	Pop-up terms don't seem to allow themselves to be operated upon as 
	the full screen terms do. i.e. User can't print them as pop-ups and 
	can't "annotate" them as pop-ups. 
A7.	To do these things, the user must "Search" for that term itself and 
	not just pop it up from another term's definition.
	
Q8.	Why do some text screens split punctuation from a hypertext word 
	at the very end of a line and put it at the beginning of the next
	line?
A8.	Microsoft's automatic "word-wrap" feature doesn't recognize 
	punctuation at the end of a hypertext word because of the hidden 
	hypertext coding.




