 CYBERMEDIA,INC.

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*  NOTE!                                                             *
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*  When you have finished reading this document, please click on     *
*  File in the menu bar and select Exit from the drop-down menu      *
*  that appears. First Aid 95 Deluxe will then continue with the     *
*  installation. 						     *
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This is release 3.0 of First Aid 95 Deluxe from CyberMedia.
This file contains any last minute updates to the documentation
which accompanied the product. In addition, it also documents any
known problems in the product at the time it was shipped.  

INSTALLATION

1) Floppy Disk Installation
   
   i) Windows 3.1 Installation

      Insert the first diskette of First Aid 95 Deluxe into the disk
      drive and open the File Manager and select Run.
      In the command line, type a:\setup, where a: is the name of the
      disk drive. This will initialize First Aid Setup. After
      initializing, setup will display 2 options, install and uninstall.
      Click on install.  Setup will then ask where you want to install
      First Aid 95 Deluxe. The default directory is "FirstAid" 

  ii) Windows 95 Installation

      Insert the first diskette of First Aid 95 Deluxe into the disk
      drive and open Explorer. Select the file pulldown and select Run.
      In the command line, type a:\setup, where a: is the name of the
      disk drive. This will initialize First Aid Setup. After
      initializing, setup will display 2 options, install and uninstall.
      Click on install.  Setup will then ask where you want to install
      First Aid 95 Deluxe. The default folder is "1stAid95" 

2) CDROM Installation

   i) Run setup from the root directory of your CDROM Drive.
      i.e. "D:\Setup.exe" where "D:" is your CDROM drive letter. If you 
      are installing under Windows 95 and you have AutoRun enabled
      (Windows default) then the setup program will start immediately
      after placing the CD in your CDROM drive.


DOCUMENTATION CHANGES

This section describes areas where the First Aid 95 Deluxe Users Guide
is not consistent with the user interface for First Aid. 

Under Windows 3.x while running the main First Aid 95 program clicking
the Clean Windows button will bring up a third tab "Clean INI Files"
You can use these functions to check for orphan INI files that are no
longer being used by any programs.


ISSUES and COMMENTS

There are a few known issues or comments concerning First Aid 95 Deluxe
at this time.  Currently, First Aid 95 Deluxe does not solve 100% of
all Windows 3.x or Windows 95 problems. If there is a Windows problem
which you feel that First Aid should be solving but is not, please
call CyberMedia Technical Support and let us know.  To the extent that
it is possible, we will make every effort to include such problem
solving in an update that when available will be released through
our FTP internet site, Compuserve, AOL, or our BBS. Also if you have
access to the Internet you can automatically check any time for updates
by running the Updates Option from the Launch Control.

Issues with FirstAid 95 Deluxe installation:

1) If you are having problems installing First Aid or running FirstAid
   after installation, then the following may apply to you. Some
   antivirus programs have a conflict with our setup program. Check
   your autoexec.bat file and comment out the antivirus program by
   placing a "rem " at the beginning of the line) and reboot your
   system.  You can then install FirstAid 95 Deluxe again.
   When you are done, uncomment the lines in your autoexec.bat
   (remove the "rem ") and reboot your system again.

2) If you get an error when running setup.exe (such as error 301), then
   the problem may be that your temporary directory (see TEMP= in your
   autoexec.bat file) has too much data in it, or you have too many
   applications running on your PC, or that your installation disks 
   are defective.  Try closing some applications or removing some of  
   the temporary files from your temporary directory and then running 
   setup again. If you suspect defective disks please contact 
   CyberMedia Technical Support for replacement.

Issues with First Aid application checking:

1) If you are having a problem with an application and you do not see
   any First Aid error box appear, then try checking in the First Aid
   application proactively (i.e. via the application button). 
   The proactive check of applications is much more complete and does
   not depend on the operation of the application.

2) There are instances where First Aid will report errors about
   missing files or configuration entries, and these errors concern
   portions of an application which are not installed on your system.
   In such cases, you can configure the checking of the application
   to not report these errors.  After pressing the application button,
   select an application to check.  If the application has not been
   previously configured for checking, then you will be asked to locate
   the application and then to configure its checking parameters.
   If the application has previously been configured, you can press
   the Features button to configure its checking parameters.   At this
   point, the configuration screen for that application appears, and you
   can turn off checking for the area that is reporting these errors.

3) When checking an application, you may sometimes see a warning message
   saying that the application is a different version from the one that
   First Aid supports.  If the version that you have is a minor upgrade
   to one that First Aid supports, then checking for that application
   can be done, however a few things may be flagged as errors when they
   really are not.  However, if the application is a major upgrade (e.g.
   version 2.0 where the previous version was 1.0), then checking will
   not be possible because the two versions are just too different and
   many errors will be indicated.  In some cases, First Aid may locate
   a missing file but if you try to fix the problem by copying the file,
   First Aid will not let you do it because the file is too different.
   If this happens, note the file name/location and try copying the file
   using the File Manager.

Issues with checking modems and port settings:

1) The following happens under Windows 3.1 and you are connected to a
   network.  There is a chance that when you check your com ports you
   will find that your network connection has been canceled. If this
   happens, the next time you restart your computer your network
   connection will be re-established.

Issues with network checking are listed below:

1) Network checks only work for Novell Netware 3.0, Windows for
   Workgroups 3.11 and Windows95 networks.  More network support will be
   added in future releases.

Issues with certain communications programs:

1) Some people have reported a problem using certain communications 
   programs with First Aid such as Lap Link, the Internet Phone, etc.  
   The symptom is that when these programs are started, the user
   gets a message saying "Not enough memory to run" or else the 
   program does not function properly.  To fix this problem, do the 
   following:

   i)   Double click on NotePad from the Accessories Group of the
	Program Manager.  When it comes up type the following:
       
	  [Init]
	  OpenComm=0
    
	Then select "Save As..." from the "File" menu.  Type in 
	"DRWCFG.INI" (without the quotes) in the 'File Name:' 
	field.  Make sure that the 'Directories:' field is the
	Windows Directory (this should be the default if NotePad
	is launched from the Accessories Group).

   ii)  Select "Open" from the "File" menu and type "*.db0" 
	(without the quotes).  Select the directory where 
	First Aid is installed (normally c:\firstaid under
        Windows 3.1 or c:\1staid95 under Windows 95).  The user
        should see firstaid.db0 in the listbox below the 
	place where "*.db0" is typed.  Select firstaid.db0 and
	click on the OK button.

   iii) Add the following 3 lines (2 lines of text and a blank
	line) at the top of FIRSTAID.DB0:

	  [Additional Hooks]
	  DrWCfg=1

	Then select "Save" from the "File" menu.

   iv)  Reboot Windows.  Now the user should be able to run
	LapLink for Windows.

Issues with RetroFix

1) New programs that you have added since the first RetroFix
   snapshot have been taken have added a config.sys or 
   autoexec.bat file that originally did not exist.
   When you run RetroFix and look at subsequent changes to the new
   file and compare it with the snapshot where the file did not exist
   you will see a blank retrofix screen. This is because there was 
   no data about what was in the old, non-existent file.
 
Issues with CyberHelp:

1) When you click on a web hot link CyberHelp will attempt to launch
   your Internet browser. If you select another company hotlink,
   CyberHelp will launch another copy of your Browser. etc. 


Issues with closing screen:

1) When you shut down Windows 95 with First Aid 95 Deluxe installed you
   will see a new closing screen with the "tip of the day". Users who
   are running their video in hi-color or true-color mode will not see
   this screen. This is a limitation of Windows 95. At any point you wish
   to revert back to the standard Windows 95 closing screen you can do 
   the following.

   i)  Open your explorer and view your Windows folder.
   ii) Copy logos.cym to logos.sys.

Issues with Windows 95 Updates

1) The manual states that the Windows 95 Update function is used to update
   your Windows 95 with the Microsoft Windows 95 Service Pak 1. This 
   function will be available for any future Windows 95 Services pack
   updates as well.

Issues with other Applications:

1) A file used by First Aid 95 Deluxe for setup and uninstall is recognized
   by both Symantec's Spacewizard program (part of Norton Utilities 95)
   and Quarterdeck's CleanSweep as a temporary file. This file is
   ~ins076.lib.  Please do not delete it. Without it you will not be able
   to uninstall.

PLEASE REGISTER YOUR COPY OF FIRST AID 95 DELUXE WITH US

Please fill out and return the enclosed registration card.  Registering
entitles you to:

  - Free technical support
  - Product upgrade notices
  - Special offers
  - New product information
  - Support files for additional applications

TECHNICAL SUPPORT

The following are numbers and addresses to be used for Technical
Support.  These numbers and address are subject to change without
notice.

  Fax support:                (310) 581-4737
  Bulletin Board support:     (310) 581-4724
  Telephone support:          (310) 581-4710 (7:00am -5:00pm  U.S. Pacific Time)
  Compuserve:                 Go CyberMedia 
  America On-Line             Keyword: CyberMedia
  Internet:  E-Mail -         support@cybermedia.com 
	     World Wide Web - http://www.cybermedia.com
	     

NOTE:  There is a sticker containing your product serial number which
is present on the User Registration Card and also on the first of the 
installation diskettes.  Hold on to this number because it is needed 
when you install First Aid 95 Deluxe.  

