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<:R1,1,1,6475,> <:P19999,0,6->  Migration Guide	Lotus Confidential

>
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<:R1,1,1,6210,>Lotus Confidential	Education and Training  <:P19999,0,6->

>
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	18 95 10 0 0 0 0 200 65535 Standard	65535 0 0	0 0 0 0 0 0 0 65535 0 0 65535 0 0 0 0 0
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[edoc]
@Chapter title@<:#300,8486>Chapter 6 Education and Training

<:#400,8486>This chapter describes what you need to do to get Notes administrators, application developers, database managers, and end users up and running on Release 4.

@Ahead@<:#480,8486>About training Notes administrators, application developers, and database managers

<:#600,8486>Notes provides new tools in a new menu structure that make administration, application development, and database management easier. Release 4 still contains all Notes Release 3.x features; however the location on the menu for these features may have changed
. 

<:#200,8486>Notes provides the following functionality and documentation to help with training:

@Bullet@<:#400,8486>The Release 3 Menu Finder provides a quick way to find Release 3 commands on the Release 4 menu. To use this feature, choose Help - Release 3 Menu Finder.

@Bullet@<:#600,8486>Guide Me provides context-sensitive assistance that gives you a list of items to choose from to find out more information. To access Guide Me, press F1, choose Help - Guide Me, or click the Guide Me icon in the default SmartIcons set.

@Bullet@<:#1000,8486>Online Help (HELP4.NSF) provides information on application development and database management tasks. The What's New view lists new features for application developers and database managers who are already familiar with Release 3.x. To access online Help, 
choose Help - Help Topics or double-click the Help database icon on the workspace. This information is also available in the 
<+">Programmer's Guide<-">, the <+">Application Developer's Guide,<-"> and the 
<+">Database Manager's Guide<-"><+">.<-">

@Bullet@<:#1000,8486>Online Administration Help (ADMNHELP.NSF) provides information on administration tasks. The What's New view lists new features for Notes administrators who are already familiar with Release 3.x. To access the administration Help database, double-click the H
elp database icon on the workspace. This information is also available in the<+"> Administrator's Guide<-">, 
<+">Network Configuration Guide<-">, and <+">Deployment Guide<-">.

<:#200,8486>You can also create your own in-house training, using the <+">Migration Guide<-"> as a starting point.

@Ahead@<:#240,8486>About training end users and help desk personnel

<:#600,8486>One of the goals of Notes is to make features accessible and easy to use for end users, which should minimize training. They can still access all same Release 3.x features; however the location on the menu for these features may have changed.

<:#600,8486>The training that you provide for help desk personnel should be similar to the training you provide for end users. The help desk personnel need to be familiar with all end user tasks for which they will provide information.

<:#400,8486>Notes provides the following functionality and documentation to help with end user and help desk personnel training:

@Bullet@<:#400,8486>The Release 3 Menu Finder provides a quick way to find Release 3 commands on the Release 4 menu. To use this feature, choose Help - Release 3 Menu Finder.

@Bullet@<:#600,8486>Guide Me provides context-sensitive assistance that gives users a list of items to choose from to find out more information. To access Guide Me, press F1, choose Help - Guide Me, or click the Guide Me icon in the default SmartIcons set.

@Bullet@<:#800,8486>Online Help (HELP4.NSF) provides information on all end user tasks. The What's New view lists new features for users who are already familiar with Release 3.x. The Troubleshooting view lists error messages in alphabetical order, which makes it easy for help
 desk personnel to find out information quickly about errors end users receive. 

@1st lev para@<:#400,8486>To access online Help, choose Help - Help Topics or double-click the Help database icon on the workspace.

@Bullet@<:#400,8486>Notes Step by Step is an introductory printed guide to basic Notes tasks, which is useful for new Notes users.

<:#400,8486>You can also create your own in-house training if necessary, using the What's New view in the online Help database as a starting point.

@Ahead@<:#240,8486>About Lotus Authorized Education Centers

<:#600,8486>Lotus Authorized Education Centers (LAEC) provide a wide range of training classes for Notes end users, administrators, application developers, and database managers. LAEC offers training classes in the United States, Canada, Asia, Europe, Australia, and Ne
w Zealand.

<:#600,8486>LAEC also offers certification programs that help you prepare for Notes certification tests. Notes certification recognizes individuals for their Notes expertise and ensures the quality of services from a certified individual.

<:#400,8486>For more information on Lotus Authorized Education Centers, in the United States or Canada call 1-800-346-6409.

>

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