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            Microsoft Windows 95 README for General Information

				August l995            
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		(c) Copyright Microsoft Corporation, 1995

This document provides complementary or late-breaking information to
supplement the Microsoft Windows 95 documentation.


------------------------
How to Use This Document
------------------------

To view General.txt on screen in Notepad, maximize the Notepad window.

To print General.txt, open it in Notepad or another word processor, 
then use the Print command on the File menu.


-------- 
CONTENTS

STARTUP PROBLEMS
APPLETS
DISK TOOLS
DISKS AND CDs
DRIVERS
PRINTING
REMOVABLE MEDIA
MICROSOFT FAX
PEN SERVICES
MS-DOS CODE PAGE
---------

STARTUP PROBLEMS
================

There is a compatibility issue with some PCI-based display adapters. If 
you have a PCI-based computer and your computer stops responding:
- On the first startup after installing your PCI display adapter
- In Safe Mode Startup
- When your display is set to 640x480, 16 colors
then you need to replace the Vga.drv file by copying 
\Drivers\Display\Vga\Vga.drv to your Windows\System directory.

If you are running Windows 95 on a 386-based computer and Windows 95
will not start even in Safe Mode, you need to replace Vga.vxd. If you
purchased Windows 95 on a CD-ROM, copy \Drivers\Display\OldVga\Vga.vxd
to your Windows\System directory. If you purchased Windows 95 on floppy
disks, contact Microsoft Products Support Services to get this updated 
file.

Computers with Cyrix CPU
------------------------
If you have an Epson 866C or Microcenter Winbook computer, you may 
experience periodic general protection faults. To fix this problem:

1. Copy WB16off.exe from Windows 95 Setup Disk 1 (or if your product 
   is on CD, from the \Win95 directory) to your Windows directory.
2. Add the following line to your Autoexec.bat file:

	c:\windows\wb16off.exe
 
Micron Computers
----------------
Micron M5-P1 series: BEFORE INSTALLING WINDOWS 95, users of Micron 
M5-PI series (P-60, P-66) need to be sure that the BIOS read/write 
jumper (W22) is set to the read-only position. Setting up with this 
jumper in the read\write position may cause BIOS corruption during 
Windows 95 installation. For more information, in the United States
contact Micron Technologies at (208) 465-3434. Outside the U.S., 
contact your local hardware provider.

Micron P90 and P100: BEFORE INSTALLING WINDOWS 95, users of Micron P90 
and P100 systems need to make sure their BIOS version is N15 or later. 
For more information, in the U.S. contact Micron Technologies at 
(208) 465-3434. Outside the U.S., contact your local hardware provider.

Undefined Dynalink Error
------------------------
If you receive an "undefined dynalink" error, it's likely that a program 
you are running uses an earlier version of QuickTime that conflicts with 
the current version. To resolve this problem, you need to delete the 
QuickTime files from the program's directory. To do this, carry out the 
following procedure:
1. Restart your computer.
2. Click the Start button, click Find, and then click Files Or Folders.
3. In the Named box, type the following:
   qt*.*, *.qtc

4. Make sure the Look In box specifies your C drive, and then click
   Find Now.
5. Delete all the QuickTime files in the program's directory.
   Be sure NOT to delete any QuickTime files in the \Windows or 
   \Windows\System directories.
6. Restart your computer.

You can also contact Apple for information about QuickTime version 2.02, 
or you can download it from CompuServe.

System Detection Error -- BIOS Could Lead to Data Loss
------------------------------------------------------
If your computer displays the following message:

        System Detection

        Your computer uses a BIOS that could lead to data loss if you
        run Windows 95.

        Please update the BIOS before installing Windows 95. For more
        information, contact your computer manufacturer.

you can still install Windows 95 by carrying out the following procedure.

NOTE: Microsoft takes no responsibility for any damange that may
result from this operation.

1. Copy the contents of the Windows 95 CD-ROM (or floppy disk 1) to
   your hard disk.
2. At the MS-DOS prompt, type the following:

   extract precopy2.cab msdet.inf

3. At the command prompt, type the following:

   edit msdet.inf

4. On the Search menu, click Find.
5. In the Find What box, type the following:

   [BadDSBios]

6. Click Find Now.
7. Insert a semicolon before each of the two lines following the
   [BadDSBios] heading.
8. Save your changes, and then run Setup again.

Dell Latitude XP Portable Computers with Docking Stations
---------------------------------------------------------
Some early Dell portable computers can experience problems if you start 
up while attached to a docking station and you have a PCMCIA card inserted 
in a PCMCIA slot. Although the PCMCIA card will be seen by Windows 95, the 
card will not function. To work around this problem, you should eject the 
PCMCIA card and reinsert it. The computer and PCMCIA card should recover. 
This problem is fixed in later Dell BIOS versions. For a BIOS upgrade, 
contact Dell Computer Corporation.


APPLETS
=======

Backup, Known Problems
----------------------
- Backup does not work with all tape drives. If you install Backup 
  and get a message that your tape drive has not been detected, click 
  the Help button to see a list of supported tape drives.
- If a backup to tape moves less than 1.5 MB per minute, you may have a 
  conflict between the tape unit and your video card. The workaround is  
  to start the backup operation and then open a full-screen MS-DOS box 
  until the operation has finished.
- Windows 95 Help, Windows Explorer, and disk tools have links to the 
  Windows 95 Backup program. If you did not install Backup, and you 
  have the MS-DOS 5 Backup.exe file in your path, these links will 
  automatically start the MS-DOS Backup program.

Briefcase, Known Problem
------------------------
If you have Briefcase installed and then you enable user profiles (for 
multiple users on the same computer), Briefcase does not copy to each
profile correctly. To work around this problem, carry out the following 
procedure:
1. After you enable user profiles, delete the My Briefcase icon from the 
   desktop.
2. Use your right mouse button to click the desktop, click New, and then 
   click Briefcase.

HyperTerminal, Known Problems and General Information
-----------------------------------------------------
- If a session is open, HyperTerminal does not recognize when a 
  PCMCIA modem is inserted.
- When receiving a file, HyperTerminal does not know if the disk 
  is full.
- To use the CTRL keys for Cut, Copy, and Paste in HyperTerminal, you 
  need to use Windows keys instead of Terminal keys. To change this
  setting, in HyperTerminal, click the Settings tab.
- In File Transfer, HyperTerminal does not send files with attributes
  marked as System or Hidden.
- If a Windows 3.1 TAPI service provider is already installed on your
  system when you upgrade to Windows 95, you will experience problems
  with HyperTerminal. To work around these problems, you can use the 
  Telephony icon in Control Panel to  remove and then reinstall the 
  TAPI service provider, or you can run the utility Tapiutil.exe. You 
  can download Tapiutil.exe from CompuServe, ftp.microsoft.com, or 
  www.microsoft.com.

ScanDisk, Known Problems
------------------------
- If you have created or named files or folders while using different
  code pages, ScanDisk may report errors about these files or the 
  folders they reside in. If you are affected by this, open ScanDisk's 
  Advanced dialog box and make sure Check Files For Invalid File Names 
  is not checked. Note that turning off this option may inhibit 
  ScanDisk's ability to detect or repair seriously damaged folders.

WordPad, Known Problem
----------------------
- File/Print Preview may not show the page layout accurately, but 
  the line breaks are shown accurately.


DISK TOOLS
==========

- If you create a Briefcase and then compress a drive that contains
  files to which it refers, the Briefcase's association to the files
  will be lost. The files will still exist, but you will need to
  reassociate them with the Briefcase.
- If you use INTERLNK, do not use ScanDisk, DriveSpace, or the Disk 
  Defragmenter to operate on a drive on a remote computer.
- AT&T Mail versions 2.5 and earlier will install a TSR that prevents 
  disk utilities from being able to repair disks. If you are running 
  one of these earlier versions, contact AT&T for information about 
  their latest release.


DISKS AND CDs
=============

- The NEC 260GW ATAPI CD-ROM that shipped with older Gateway computers
  is now supported through protect-mode drivers. In order for protect
  mode support to work, the real-mode driver needs to be loaded in
  Config.sys. 
- The NEC 3X, firmware version 2.2, can give bad data and is not supported
  by Windows 95.


DRIVERS
=======

The Windows Driver Library (WDL) is included on the Drivers directory on
the Windows 95 CD. Check this directory if you need a driver that is not
included in Windows 95. Included in this directory are miniports for 
Trantor and QLogic SCSI adapters.

EZ-Drive
--------
EZ-Drive is supported through the protected-mode IDE driver.

Adaptec EZ SCSI
---------------
Adaptec EZ SCSI Windows version will not run. The MS-DOS version will
work with Windows 95.

Arco AcideJL
------------
If you are using this adapter, the driver AcideJL.386 causes a conflict 
when Windows 95 is installed from earlier versions of Windows. However, 
you can install Windows 95 from MS-DOS.

Promise 2300+ Drivers
---------------------
MS-DOS (Eide2300.sys): Works fine; you can get extra performance by 
installing this driver.

Windows 3.1 (Eide2300.386): Works fine, but does not add any value. 
Setup removes this driver.

Windows 95 (Ptivgapi.mpd): This driver is still in beta and its use 
is not recommended at this time. 


PRINTING
========

Compaq Prolinea or DeskPro computers
------------------------------------
If you have one of the Compaq Prolinea or DeskPro models listed 
following this topic, and you are using a parallel attached printer 
that supports bidirectional communications (such as the HP LaserJet 
Series 4 & 5 printers, some Lexmark LaserPrinters, and possibly others), 
you may experience problems resulting in timeout errors when printing. 
To correct this problem, copy a newer LPT driver (Lpt.vxd) from the 
\Drivers\Printers\Lpt directory of the Windows 95 CD to your 
\Windows\System directory. You can also obtain this file from the 
Windows Driver Library. If the problem persists, make sure that the 
ECP port on your computer is configured for DMA channel 3. To do this, 
look up "DMA channel" in the Windows Help Index. 

	Compaq Prolinea 450
	Compaq Prolinea 466
	Compaq Prolinea 4100
	Compaq Prolinea 5100
	Compaq Prolinea 5120
	Compaq Prolinea 5133
	Compaq Prolinea 575
	Compaq Prolinea 590
	Compaq DeskPro 450
	Compaq DeskPro 466
	Compaq DeskPro 4100
	Compaq DeskPro 5100
	Compaq DeskPro 5120
	Compaq DeskPro 5133
	Compaq DeskPro 575
	Compaq DeskPro 590


REMOVABLE MEDIA
===============

Syquest Removable IDE Cartridge
-------------------------------
This is supported. You need to add the following line to the [386enh]
section of your system.ini file:
	RemovableIDE=1

   
MICROSOFT FAX
=============

You need a Class 1 fax modem to take advantage of advanced security
features and to exchange editable binary files using Microsoft Fax.
You can use Class 2 fax modems to send and receive traditional Group 3
faxes.

The first time you start a portable PC with a new hardware 
configuration, Windows 95 may start with all printers off line. This 
includes the fax printer. To correct this problem, do the following:
1. Click the Start menu, and then click Settings.
2. Click Printers, and then double-click the icon for the Microsoft
   Fax printer.
3. On the Printer menu, make sure that Work Offline is not checked.

Windows for Workgroups 3.11 network fax clients cannot connect to a
Windows 95 network fax server, and vice versa. A patch is available
from Microsoft Product Support that will enable a Windows for 
Workgroups 3.11 client to connect to a Windows 95 NetFax server.

If you are using your computer as a Microsoft Fax NetFax server, do
not shut down or log off of Microsoft Exchange or Windows 95 while 
faxes are being sent or are still in the fax queue.

While fax is in automatic answer mode, programs that are not TAPI-
enabled will not be able to use the modem. This includes all 16-bit 
communication programs. By default, Microsoft Fax is set up to let 
a 16-bit program use the modem and will not automatically answer 
incoming faxes. If you do not use other 16-bit communication programs 
and you want to have Microsoft Fax automatically answer all incoming 
calls as fax calls, do the following:
1. Right click the fax machine icon, located on the taskbar near the 
   clock.
2. Click Modem Properties.
3. Change the answer mode to Answer After 3 Rings.

Individual phone systems and different modems may differ in the amount
of time they need to answer incoming fax calls. Setting the answer mode   
to answer after three rings may actually result in the phone's being  
answered after two or four rings. If you experience this problem, you 
can adjust the minimum number of rings either higher or lower to   
compensate for these differences.

CAS modems, such as the Intel Satisfaxion 200i, Satisfaxion 400i, and 
GammaLink CAS modems, are not supported. A firmware revision is  
available from Intel for the Satisfaxion 400i that will convert this  
modem to be Class 1 compatible. For more information, contact Intel.

Do not manually change any of the printer spool settings on the   
properties sheet or the Microsoft Fax printer.

Microsoft Fax is recommended only for computers with at least 8 MB of 
memory.

When you send a fax by using the Microsoft Exchange New Message form,
you cannot have the fax message on the cover page. To send a
one-page fax with your fax message on the cover page, you must use
the Send Fax wizard. To open the Send Fax wizard, click the Compose
menu in Microsoft Exchange, and then click the New Fax menu. Or, click 
the Start button, point to Programs, point to Accessories, and then
click the Fax folder. If you are faxing only a short note,
performance is better when you put the note on the cover page.

To include a message on the cover page, the cover page must contain
the note field. If the note field is not present, the message
appears on the second page of the fax.

The network fax server component of Microsoft Fax has only been tested
and known to work with Microsoft File and Printer Sharing for 
Microsoft Networks or Microsoft File and Printer Sharing for NetWare
Networks.

If you change a setting in Microsoft Fax while Microsoft Exchange is  
running, the change will probably not take effect until you log off
and exit from Microsoft Exchange, and then restart it.

If you send a fax to a Windows for Workgroups 3.11 At Work Fax user,
and the message includes multiple recipients on the Cc: list, the
only addresses that will be visible on the fax user's message are
the fax addresses. However, all messages will be sent correctly.

The File Send command in some programs may not work properly. This 
includes Microsoft Works version 3.0, Lotus 1-2-3, Aldus Pagemaker, 
and others. If you cannot reliably send a fax by using the File Send 
command, either attach the file to a fax or use the File Print 
command from within the program.

When you use the fax configuration properties sheet to browse to a
cover page, a link (.lnk) to this cover page is created in your
Windows directory. If you already have a cover page (.cpe) in your
Windows directory with the same name, this name will appear in the
cover pages list twice, but you can select only one of them. It is
recommended that you delete one of the files by using Windows Explorer.

If you send an editable fax to a Windows for Workgroups 3.11 At Work
Fax user, the fax recipient may not see any names on the Cc or Bcc line
if the message was sent to duplicate or non-Fax addresses. However, the
message will be delivered to all recipients.

If you are using the Microsoft NetFax service for faxing, and you use 
the Microsoft Fax "Request a Fax" program to retrieve a fax, the 
returned information wil be sent to the NetFax server. It will then 
have to be forwarded to you manually by the system administrator. 


PEN SERVICES
============

Microsoft Corp. distributes Pen Services for Windows 95 through the
Original Equipment Manufacturer (OEM) channel. As such, the Windows
95 product does not include Pen Services for Windows 95.

Contact your pen hardware OEM for your Pen Services for Windows 95 
upgrade.


MS-DOS CODE PAGE
================

Depending on the country selected, Windows 95 automatically uses 
MS-DOS code page 437 or 850. If you need to use a different code 
page, such as 861 or 865, use the Changecp.exe utility program. 
This program is included in the Windows 95 Resource Kit and the 
CD-ROM version of Windows 95. It is also available from the 
Microsoft Download Service or from your local Microsoft subsidiary.


