This is release 1.2a (Rev E) of First Aid from CyberMedia.  This 
file contains any last minute updates to the documentation which 
accompanied the product.  In addition it also documents any known 
bugs in the product at the time it was shipped.  NOTE:  This 
product was formerly named WinWin.

INSTALLATION

To install the product run the setup.exe program from the floppy disk.
You will be prompted for all of the appropriate information and all 
files will be placed into the proper location.  When you are done with
the installation please reboot your system before running First Aid.
If for some reason the setup.exe program does not run or you have
other problems please contact CyberMedia Technical Support at the
number listed below.

BRIEF SUMMARY OF HOW TO USE FIRST AID

First Aid has two pieces which are described below:

  1) First Aid problem monitor:

      Runs in the background as the "cross" icon.  
      The "siren" appears when it finds a problem.
      Click on the "siren" icon to fix the problem.

  2) First Aid proactive application:

      Looks for potential problems at your request. 
      Can be brought up from the "cross" icon.

DOCUMENTATION CHANGES

The section describes areas where the First Aid Users Guide is not 
consistent with the user interface for First Aid.  At this point there 
are no known discrepancies between the First Aid User's Guide and the 
First Aid program itself.

PROBLEMS, BUGS, and COMMENTS

There are a few known problems/bugs existing in First Aid at this
time.  First it should be mentioned that at this point First Aid
does not solve 100% of all Windows problems.  If there is a Windows
problem which you feel that First Aid should be solving but is not,
please call CyberMedia Technical Support and let us know.  To the
extent that it is possible, we will make every effort to include such
problem solving in the next release of First Aid.

Problems with FirstAid installation:

1) If you are having problems installing FirstAid or after installation
   you are having problems running FirstAid then the following may
   apply to you.  Check your autoexec.bat file and see if there is a
   line that references the program "vsafe".  If any such lines are
   found, comment out these lines (by placing a "rem " at the begining
   of the line) and reboot your system.  You can then install FirstAid
   again.  When you are done, uncomment the lines in your autoexec.bat
   (remove the "rem ") and reboot your system again.

2) If you get an error when running setup.exe (such as error 301) then
   the problem may be that your temporary directory (see TEMP= in your
   autoexec.bat file) has too much data in it, that you have too many
   applications running on your PC, or that your installation disks 
   are defective.  Try closing some applications or removing some of  
   the temporary files from your temporary directory and then running 
   setup again.  Also check the display driver that you are using.  
   If your display driver indicates 1 million colors or more are 
   supported, sometimes this causes the installation program a problem.
   You may need to temporarily change the display driver that you are
   using (via the Windows Setup Icon in the Program Manager) to a 
   standard vga driver and then rerun the installation.

Problems which exist in the area of application checking are listed
below:

1) First Aid's reactive application checking does not detect all
   problems with an application.  This is in part due to the way in
   which the application operates.  If you are having a problem with
   an application and you do not see any First Aid error dialogs
   appear, then try checking the application proactively (i.e. via
   the application button).  The proactive check of applications is
   much more complete and does not depend on the operation of the
   application.

2) There are instances where First Aid will report errors about
   missing files or configuration entries and these errors concern
   portions of an application which are not installed on your system.
   In such cases, you can configure the checking of the application
   to not report these errors.  After pressing the application button
   select an application to check.  If the application has not been
   previously configured for checking, then you will be asked to locate
   the application and then to configure its checking parameters.
   If the application has previously been configured, you can press
   the Features button to configure its checking parameters.   At this
   point the configuration screen for that application appears and you
   can turn off checking for the area that is reporting these errors.

3) When checking an application sometimes you may see a warning message
   saying that the application is a different version from the one that
   First Aid supports.  If the version that you have is a minor upgrade
   to one that First Aid supports, then checking for that application
   can be done, however a few things may be flagged as errors when they
   really are not.  However, if the application is a major upgrade (e.g.
   version 2.0 where the previous version was 1.0), then checking will
   not be possible because the two versions are just too different and
   many errors will be indicated.  In some cases, First Aid may locate
   a missing file but if you try fix the problem by copying the file,
   First Aid will not let you do it because the file is too different.
   If this happens, note the file name/location and try copying the file
   using the File Manager.

   ******************************************************************
   *                                                                *
   * NOTE: Upgrades for new versions of applications are available  *
   * via CompuServe and our BBS.  This will include both new        *
   * versions of an application and new applications.  Therefore,   *
   * by downloading a First Aid upgrade for your application, you   *
   * can keep up to date.  To to our CompuServe forum type          *
   * GO CYBERMEDIA (or GO WINUSER and select VOM CYBERMEDIA).  To   *
   * access our BBS dial (310) 789-4196 and follow the prompts.     *
   *                                                                *
   ******************************************************************

Problems which exist in the area of Network checking are listed below:

1) Network checks only work for Novell Netware 3.0 and Windows for
   Workgroups 3.11 networks.  More network support will be added in
   a future release.

2) Some network configurations cannot be detected even though the
   network seems to be up and functioning.  This seems to occur in
   the following situations:

   a) If you are running Windows for Workgroups and the entry reading
      "No Windows support for Networks" is checked.  This entry is
      available from the "Networks" button which you can get to in two
      ways.  i) Windows Setup, Options menu, Change Network Settings
      button or ii) Network Setup, Change Network Settings button.

   b) For Novell DOS, certain network installations cannot be detected.

Problems which exist in the area of Windows checking are listed below:

1) On some machines, if your mouse double-click speed is reported to
   be a problem, and you then click on the Fix button, nothing will
   happen.  If this occurs, then bring up the Control Panel from the
   Program Manager, click on the Mouse icon, and then adjust the Mouse
   Double Click Speed by moving the slider bar.

2) If you are on a machine where one of your installed applications
   requires a high number of DOS buffers, then First Aid may recommend
   to you that you set your BUFFERS= statement in config.sys to a value
   that is lower than it is currently set at.  If this is the case, you
   should ignore First Aid's recommendation.  This problem will be
   resolved in a future release of First Aid.

3) If you check the "Ability to embed one application inside another" 
   check box, press the "Run Checks" button, and get any errors as a 
   result, then the following may occur:  You will be able to fix the
   problem, however if you try to undo the fix it may not be undone 
   properly.

Problem with the Print Setup menu option:

1) The Print Setup option under the First Aid File menu does not allow 
   you to change the default printer setting.  Whenever you print the
   First Aid problem log or inventory report, they automatically print
   to the default printer.  If you want to print either of these to 
   a printer other than the default you must click on the printers 
   icon in the control panel group and then set the default printer
   via the "Set as Default Printer" button.

Problems using First Aid with Lap Link:

1) Some people have reported a problem using First Aid with Lap
   Link.  The symptom is that when LapLink is started, the user
   gets a message saying "Not enough memory to run LapLink".  To
   fix this problem, do the following:

   i)   Double click on NotePad from the Accessories Group of the
        Program Manager.  When it comes up type the following:
       
          [Init]
          OpenComm=0
    
        Then select "Save As..." from the "File" menu.  Type in 
        "DRWCFG.INI" (without the quotes) in the 'File Name:' 
        field.  Make sure that the 'Directories:' field is the
        Windows Directory (this should be the default if NotePad
        is launched from the Accessories Group).

   ii)  Select "Open" from the "File" menu and type "*.db0" 
        (without the quotes).  Select the directory where 
        First Aid is installed (normally c:\firstiad).  The
        user should see firstaid.db0 in the listbox below the 
        place where "*.db0" is typed.  Select firstaid.db0 and
        click on the OK button.

   iii) Add the following 3 lines (2 lines of text and a blank
        line) at the top of FIRSTAID.DB0:

          [Additional Hooks]
          DrWCfg=1

        Then select "Save" from the "File" menu.

   iv)  Reboot Windows.  Now the user should be able to run
        LapLink for Windows.

PLEASE REGISTER YOUR COPY OF FIRST AID WITH US

Please fill out and return the enclosed registration card.  Registering
entitles you to:

  - Free technical support
  - Product upgrade notices
  - Specical offers
  - New product information
  - Support files for additional applications

TECHNICAL SUPPORT

The following are numbers and addresses to be used for Technical
Support.  These numbers and address are subject to change without
notice.

  Fax support (preferred):  + 1 (310) 843-0120
  Telephone support:        + 1 (310) 843-0121 (9-4 U.S. Pacific Time)
  Compuserve:               Go CyberMedia Forum (temporarily we are
                            in the Go WinUser forum as VOM CyberMedia).
  BBS:                      (310) 789-4196
  Internet Mail:            support@cybermedia.com starting Oct 1994

OTHER PRODUCTS FROM CYBERMEDIA

PC911      -  Instant Support to Rescue and Restore your PC
              Restores your PC when it won't boot up
              Restores any previous setup
              Helps install new cards

Ambassador -  Translates any Windows program to your language
              Will be available in November 1994 in Spanish,
              German, French, Japanese and more...

PACKING LIST

The package that First Aid came in should contain the following items:

  1 User manual entitled "First Aid Users Guide".
  1 User Registration Card.
  1 Envelope containing 2 floppy disks. 
  
The floppy disks should be entitled "First Aid Installation Disk".
They should be labeled "1 of 2" and "2 of 2".  The envelope containing
the disks should have a license agreement printed on the outside.
This agreement should be read before opening the envelope.
NOTE:  There is a sticker containing your product serial number which
is present on the User Registration Card and also on the back of the
first disk.  This number is needed in order to install First Aid.

FILES ON THE FLOPPY DISKS

The following files should be present on your floppy disks (broken
down by disk number):

DISK 1
  
CMNOTE1.BMP
CMNOTE2.BMP
VWINWINP.BMP
FA_REGIS.DLL
SETUP.EXE
FASET.INI
SETUP.INS
WSETUP.INS
SETUP.LGO
REBOOT.LIS
README.TXT
FADATA.Z
FADPHELP.Z
FAEXE.Z
FAHELP.Z

DISK 2

CMNOTE3.BMP
CMNOTE4.BMP
FA_REGIS.DLL
REBOOT.LIS
DISK2.TXT
FAAUX.Z
FADLL.Z
FANET.Z

FILES IN THE INSTALLATION DIRECTORY

At a minimum, the following files should be present in your installation 
directory (the directory where you chose to install First Aid) after 
installation.

LOCKED.DAT

FIRSTAID.DB0

APP_BC0.DLL
APP_BOB0.DLL
APP_RAJ.DLL
APP_RAJ0.DLL
APP_RAM.DLL
APP_RAV0.DLL
APP_RG0.DLL
BC30RTL.DLL
CPUI.DLL
DRW_AM.DLL
DRW_EX.DLL
DRW_MAIL.DLL
DRW_NP.DLL
DRW_PM.DLL
DRW_PMAN.DLL
DRW_QP50.DLL
DRW_SNMP.DLL
DRW_W123.DLL
DRW_WF.DLL
DRW_WINH.DLL
DRW_WP60.DLL
DRW_WW.DLL
DRWINCTL.DLL
DRWTRACE.DLL
DRWUTILS.DLL
DWNET.DLL
FA_REGIS.DLL
FAJ00001.DLL
FAJ00002.DLL
FAJ00003.DLL
FAJ00004.DLL
FARES.DLL
GENTOOLS.DLL
LOTSUITE.DLL
VER.DLL
WIN87EM.DLL
WWAPBLDR.DLL
WWAPPL.DLL
WWCOMMON.DLL
WWMEDIA.DLL
WWPMTALK.DLL
WWPROACT.DLL
WWQFIND.DLL
WWSETUP.DLL
WWUNDO.DLL
WWUTILS.DLL
XSTATMDE.DLL

APPLMGR.EXE
DRWIN.EXE
FAP.EXE
FAR.EXE
WSM.EXE

APPLMGR.HLP
DONT_PAN.HLP
FIRSTAID.HLP

PANIC.ICO

123R401.IFA
ACCESS10.IFA
ACCESS11.IFA
ADILUS40.IFA
ADPHOSHP.IFA
ALDUSPR3.IFA
AM301.IFA
AOL11.IFA
CCMAIL.IFA
COMPOSER.IFA
CORELD40.IFA
DESIGNER.IFA
EXCEL40.IFA
EXCEL50.IFA
FINEART.IFA
FLW201.IFA
FONTOG35.IFA
FOXPRO25.IFA
HARVGR20.IFA
IMPROV21.IFA
LS123R5.IFA
LSAMIP31.IFA
LSAPPR30.IFA
LSFLW21.IFA
LSORG11.IFA
LSSCRC11.IFA
MSMONEY.IFA
MSPROJ40.IFA
MSPUB20.IFA
NORTON80.IFA
OMNIPAGE.IFA
PDOX45.IFA
PIXAR11.IFA
PODAD30.IFA
POPDXW50.IFA
POPRES30.IFA
POQPW61.IFA
POWPIC11.IFA
POWPW61.IFA
PPNT40.IFA
PRSHPDLX.IFA
PSTYLE.IFA
QICKEN30.IFA
QPW50.IFA
QUARK311.IFA
UNINSTAL.IFA
VB300.IFA
WINDRAW.IFA
WPIC10.IFA
WPWIN60.IFA
WWORD20.IFA
WWORD60.IFA

AUXIL.INI

README.TXT

