IF YOUR GAME WON'T RUN....


The first thing to try is to use Hardball 4's virtual memory option.
From the Hardball 4 demo directory, type VM <ENTER>.  Then try the
demo again.  This will resolve most memory problems with the game.
If this doesn't help, try the following...

Most problems are caused by your system's memory configuration.  Try a 
different start up for your computer called Booting Clean.  Booting this 
way often corrects freezing, most error messages, and erratic game play.  
This procedure is temporary and does not change your computer.

You boot clean differently with DOS 5.0 and DOS 6.xx.

BOOTING CLEAN WITH DOS 5.0
First create a Clean Boot diskette.  Please note the following steps can 
only be done in drive A.  Here's how you make this disk:

  1  Insert the diskette in drive A:.

  2  At the C:> prompt, type cd\DOS and press <Enter>.

  3  Type FORMAT A:/S <Enter>.

  4  When the format is done change to the A: drive.  Type A: <Enter>.

  5  At the A:> prompt, type COPY CON CONFIG.SYS <Enter>.

  6  The cursor moves down a line.  Type DOS=HIGH,UMB <Enter>.

  7  Type DEVICE=C:\DOS\HIMEM.SYS <Enter>.

  8  Press the control <Ctrl> and Z keys at the same time.  Then press 
     <Enter>.  A message appears that says "One File Copied."

  9  Now type COPY CON AUTOEXEC.BAT <Enter>.

 10  Type PROMPT $P$G <Enter>.
 
 11  Press the control <Ctrl> and Z keys at the same time.  Then press 
     <Enter>.  

 12  You have created the Clean Boot diskette.  Keep the disk in drive A:  
     and restart your computer.

 13  At the A: prompt type C: <Enter>.  Now, change to the directory
     you installed the demo to and play HARDBALL 4!


BOOTING CLEAN WITH DOS 6.xx
Boot Clean directly from the keyboard.  Here's how:

  1  Restart your computer.
	
  2  When you see the message "STARTING MS-DOS" press your F8 key.

  3  MS-DOS asks you to confirm each config.sys command.  You give yes or 
     no responses to each command line.

  4  Say yes to only the following lines:
       DOS=HIGH, UMB
       DEVICE=C:\DOS\HIMEM.SYS

  5  At the C:> prompt change to the directory you installed the demo
     to and play HARDBALL 4!

Note:  If you have a third party memory manager like 386MAX or QEMM you 
should say yes to the equivelent command lines.  However you may have 
problems using these managers.    


CUSTOMER SERVICE

IF YOU HAVE A MODEM....

  Accolade gives customer service, news, demos, technical support, and other
  information on the following Online Services.

  ACCOLADE BBS--  (408) 296-8800, with settings of 8,N,1 and supports up to
  14400 baud.  4 lines, 24 hours a day, 7 days a week.

  AMERICA ONLINE-- Industry Connection, keyword: "Accolade",
  E-Mail address: Accolade.

  COMPUSERVE--  Game Publishers A Forum, type "GO GAMAPUB",
  E-Mail address: 76004,2132.

  INTERNET--  76004.2132@compuserve.com, accolade@aol.com

TECHNICAL HELP AND CUSTOMER SERVICE

  Telephone help is available Monday through Friday, 8 AM to 5 PM PST
  Time.  Call (408) 296-8400 or FAX (408) 246-0231.

  You may also write us at this address:

  Accolade
  c\o Customer Support
  5300 Stevens Creek Blvd. Suite 500
  San Jose, CA  95129


(for more specific information on the demo's memory
 requirements type README at the prompt.)
