Lesson 1 - Creating a letter
(StarT)
INSTRUCTION
Type the first line of the sender's address at the left margin.  Use no commas or full stops.
STUDENT
Europress SoftwareINSTRUCTION
Press the Enter key once.  Type the second line of the address at the left margin. Use no commas or full stops.
STUDENT

Adlington ParkINSTRUCTION
Press the Enter key once and type the third line of the address at the left margin.  Use no commas or full stops.
STUDENT

MacclesfieldINSTRUCTION
Press the Enter key once and type the postcode.  There is only one space in this: after SK10.
STUDENT

SK10 4NPINSTRUCTION
Press the Enter key twice and type today's date, at the margin, and press the Enter key twice.
STUDENT


23rd June 1993

INSTRUCTION
Type the reference heading Our Ref:
STUDENT
Our Ref:INSTRUCTION
Press the spacebar twice, and continue typing
STUDENT
  letters/doc1INSTRUCTION
Press the Enter key twice. At the margin, type the first line of the recipient's address.  Use no full stops or commas.
STUDENT


Mr J JonesINSTRUCTION
Press the Enter key once.  Type the second line of this address at the margin.  Use no full stops or commas.
STUDENT

10 High StreetINSTRUCTION
Press the Enter key once.  Type the third line of this address at the margin.  Use no full stops or commas.
STUDENT

AnytownINSTRUCTION
Press the Enter key once.  Type the postcode at the margin.  There is only one space; it is after L99.
STUDENT

L99 4HPINSTRUCTION
Press the Enter key twice and type the salutation line at the left margin.  Use no commas or full stops.
STUDENT


Dear Mr JonesINSTRUCTION
Press the Enter key twice, and type the following letter in the style taught in the previous two sections.
STUDENT


We have written you this letter as part of our course in professional keyboarding Flying Fingers, to demonstrate how a letter should be laid out.

The letter is fully blocked and uses the open punctuation style.  All lines of typing begin at the margin, and  full stops and commas are only used in sentences; they are removed from the addresses, and abbreviations etc.INSTRUCTION
Good. Continue typing.
STUDENT


There are two addresses at the top of the letter.  The first is the sender's address.  If you use letter headed paper,  print on this paper and do not type your address.  Under this go the date and the reference, so that the filing clerk can decide in which file, and where in the file, to place the file copy of the letter.  If you use letter head paper, these are the first things to type.INSTRUCTION
Good. Continue typing.
STUDENT


Next comes the recipient's address.  This is always included in professional correspondence, so that the file copy contains this information.  The "salutation" line which follows  has no comma at the end; nor does the "complementary close", which is typed at the end of the letter.  

Finally, before you type your name and/or title, leave enough room for your signature: press the Enter key 4 times to leave 3 spaces, or half an inch.INSTRUCTION
Press the Enter key twice and type the complementary close at the margin.  Use no commas or full stops.
STUDENT


Yours sincerelyINSTRUCTION
Press the Enter key 4 times and type the sender's name at the left margin.  Use no full stops or commas.
STUDENT




F D JonesINSTRUCTION
Press the Enter key once, and type the name of the company at the left margin.  Use no commas or full stops.
STUDENT

Europress SoftwareINSTRUCTION
Congratulations.  You can now lay out a basic letter to professional standards. Check your work and print out a copy of the letter for your reference.
(EnD)

Lesson 2 - Headings and enclosures
(StarT)
INSTRUCTION
Type the first line of the sender's address at the left margin.  Use no commas or full stops.
STUDENT
Europress SoftwareINSTRUCTION
Press the Enter key once.  Type the second line of the address at the left margin. Use no commas or full stops.
STUDENT

Adlington ParkINSTRUCTION
Press the Enter key once and type the third line of the address at the left margin.  Use no commas or full stops.
STUDENT

MacclesfieldINSTRUCTION
Press the Enter key once and type the postcode.  There is only one space in this: after SK10.
STUDENT

SK10 4NPINSTRUCTION
Press the Enter key twice and type today's date, at the margin, and press the Enter key twice.
STUDENT


23rd June 1993

INSTRUCTION
Type the reference heading Our Ref:
STUDENT
Our Ref:INSTRUCTION
Press the spacebar twice, and continue typing.
STUDENT
  letters/doc2INSTRUCTION
Press the Enter key twice. At the margin, type the first line of the recipient's address.  Use no full stops or commas.
STUDENT


Miss A SmithINSTRUCTION
Press the Enter key once.  Type the second line of this address at the margin.  Use no full stops or commas.
STUDENT

Accounts OfficeINSTRUCTION
Press the Enter key once.  Type the third line of this address at the margin.  Use no full stops or commas.
STUDENT

Anytown Borough CouncilINSTRUCTION
Press the Enter key once.  Type the fourth line of this address at the margin.  Use no full stops or commas.
STUDENT

AnytownINSTRUCTION
Press the Enter key once.  Type the postcode at the margin.  There is only one space; it is after L99.
STUDENT

L99 6XZINSTRUCTION
Press the Enter key twice and type the salutation line at the left margin.  Use no commas or full stops.
STUDENT


Dear Miss SmithINSTRUCTION
Press the Enter key twice.  Press the CapsLock.  The light should be on.  Type the heading in capital letters.
STUDENT


STAFF DEVELOPMENT PROGRAMMESINSTRUCTION
Press the Enter key twice.  Press the CapsLock key.  The light should be off.  Type the letter contents.
STUDENT


All letters using letter headings should use the same rules as those given in the section on manuscripts in our Flying Fingers software.  Headings have a vertical space before them and after them, and are typed in capital letters.

Enclosures and indications for routing copies should be shown at the foot of the letter, as described in the section on Memoranda in Flying Fingers.INSTRUCTION
Good. Continue typing.
STUDENT


Letters written by non-secretarial staff using wordprocessors will have a professional appearance.  I enclose two copies of details of our Flying Fingers package, and a copy of this letter, so that you can discuss with your Personnel Officer the possibility of purchasing the package.INSTRUCTION
Press the Enter key twice.  Type the complementary close at the margin.  Use no commas or full stops.
STUDENT


Yours sincerelyINSTRUCTION
Press the Enter key 4 times and type the name of the sender at the margin.  Use no commas or full stops.
STUDENT




F D JonesINSTRUCTION
Press they Enter key once and type the name of the company at the margin.  Use no commas or full stops.
STUDENT

Europress SoftwareINSTRUCTION
Press the Enter key twice and indicate the enclosures at the margin.  Use no full stop.
STUDENT


encsINSTRUCTION
Press the Enter key twice and type the initials cc: at the margin.  Use no full stops
STUDENT


cc:INSTRUCTION
Press the Enter key twice and at the left margin list the copies to be distributed.
STUDENT


Copy for your Personnel Officer
file copy
INSTRUCTION
Congratulations.  You can now lay out, and distribute copies of, a letter to professional standards. Check your work and print out 2 copies of the letter.  Tick the names on each copy to indicate the routing.
(EnD)
