SYMANTEC CORPORATION - PETER NORTON GROUP 
Readme for Norton Desktop Version 3.0 for Windows (NDW)


WELCOME TO THE NORTON DESKTOP FOR WINDOWS! 
==========================================
This document contains important information not included in 
the user documentation. For easiest reading, maximize this 
window by clicking the Maximize button (Alt+Spacebar, X).
 
This file contains the following sections:

        1.  Installation
        2.  Second Load Line
        3.  NDW 2.2/3.0 Pull-Down Menus
        4.  Norton Disk Doctor for Windows (NDDW)
        5.  Speed Disk for Windows
        6.  UnErase/SmartErase
        7.  Shredder
        8.  Sharing Violations
        9.  FileAssist
       10.  File Viewers
       11.  Day Planner
       12.  CD-ROM Drives
       13.  General Software Incompatibilities
       14.  Norton Desktop .INI Files

You can find additional information about Norton AntiVirus and
Norton Backup in NAVREAD.TXT and NBWREAD.TXT, respectively.


1.  INSTALLATION
================

1.1  Custom Install
-------------------
Installing a custom version of NDW 3.0 over a previous full 
installation of NDW 1.0, 2.0 or 2.2 may result in tool icons on 
the Desktop that do not function correctly.  For example, if 
the SmartErase tool was installed in a previous version but not 
in NDW 3.0, the SmartErase tool will still appear on the 3.0 
Desktop but when you attempt to run it, you may get a variety 
of error messages because NDW 3.0 cannot find the utility's 
program files.

1.2  Virus-Checking Software
----------------------------
We recommend that you temporarily disable any virus software 
TSRs or device drivers from your AUTOEXEC.BAT and CONFIG.SYS 
files before installing NDW.  Since NDW's installation performs 
a virus scan, you will continue to be protected from virus 
activity during the install process.

1.3  Virus Detected During Install Scan
---------------------------------------
If NDW finds a virus during installation, cancel the 
installation and run the DOS version of Norton AntiVirus 
(NAV.EXE) from the Fix-It Disk included in your Norton Desktop
package.  Remove or repair the infected file(s) and re-start the
NDW installation.

1.4  NDW Directory in PATH Statement
------------------------------------
It is important that you let Install add the NDW directory to 
your DOS PATH statement in your AUTOEXEC.BAT file, and that you 
reboot your computer after installation so that changes to your 
AUTOEXEC.BAT file take effect.  

1.5  Network Installation
-------------------------
If you run NDW from a shared network directory, you may want to 
install NDW 3.0 to a new subdirectory on your network.  This 
will allow current users to continue using a previous version 
until you are prepared to switch them to the new version.  
After all users are set up to correctly access NDW 3.0, you can 
remove previous versions of NDW from your network.

1.6  NDWMAIN.EXE as Shell
-------------------------
If you are running NDWMAIN.EXE as your shell and have not yet
installed NDW 3.0, change your shell to NDW.EXE.

If you installed Norton Desktop 3.0 while NDWMAIN.EXE was your
shell, you will need to create the Norton Desktop Applications
group.  To do so:

     1.  Choose Quick Access from the list of windows in the main Norton
         Desktop Window menu to open the top-level Quick Access group.
     2.  Open a drive window and select NORTONDE.GRP from the Windows
         directory.
     3.  Drag NORTONDE.GRP from the drive window to the Quick Access
         window.

You can then delete the NDW 2.x desktop applications group.

1.7  Installation over PCTools
------------------------------
If you install Norton Desktop over PCTools, the install program will
be unable to create a Quick Access group for Norton Desktop Applications.
To do this manually:

     1.  Choose Quick Access from the list of windows in the main Norton
         Desktop Window menu to open the top-level Quick Access group.
     2.  Open a drive window and select NORTONDE.GRP from the Windows
         directory.
     3.  Drag NORTONDE.GRP from the drive window to the Quick Access
         window.

1.8  Image Protection
---------------------
During installation the following IMAGE command is added to your 
AUTOEXEC.BAT file:

  IMAGE C:

Image is used by UnFormat and Format Recover (and a few other Norton
programs) to restore accidentally formatted disks and diskettes.
If you have drives other than C: to which you want to add Format Recover
protection, you should add them to your IMAGE command in AUTOEXEC.BAT.
For example:

  IMAGE C: D: E:

1.9  Sharing Violation
----------------------
If you encounter a sharing violation during the Norton Desktop
installation process, you can recover from it by removing SHARE.EXE
from your AUTOEXEC.BAT (or by not logging onto the network), if that
is the source of SHARE.  Then change your shell to Program Manager
(change the shell= line in SYSTEM.INI to shell=PROGMAN.EXE) and
reinstall Norton Desktop.  You can then specify that Norton Desktop
be made the shell during the installation procedure.
	

2.  SECOND LOAD LINE
====================
NDW 3.0 has its own load line that is capable of loading 
programs during idle time, thereby reducing the time it takes 
to load Windows.  By default, the Norton AntiVirus Windows TSR
(NAVTSRW.EXE) is installed on the load line in the [Windows] section
of the NDW.INI file.



3.  NDW 2.2/3.0 PULL-DOWN MENUS
===============================
NDW 3.0 lets you load different pull-down menus (in addition to 
being able to configure your own menus).  The following menu 
files are installed into the NDW directory and can be 
loaded through Control Center's Menus category:

  DKTFULL.MNU     Combined Desktop Menu (2.x and 3.0 features)
  DKTSHORT.MNU    NDW 3.0 Short Desktop Menu
  DRWSHORT.MNU    NDW 3.0 Short Drive Window Menu
  FULL.MNU        NDW 2.x Full Menu
  SHORT.MNU       NDW 2.x Short Menu


4.  NORTON DISK DOCTOR FOR WINDOWS (NDDW)
=========================================

4.1  Acer BIOS Incompatibility
------------------------------
Some older ACER BIOS's (1990 or earlier) may be incompatible 
with Norton Disk Doctor for Windows (NDDW).  We highly 
recommend that you create a Rescue Disk before running NDDW on 
any machine with an Acer BIOS.  If NDDW doesn't complete 
normally on your Acer machine, use the Rescue Disk to restore 
your CMOS settings and contact Acer for a BIOS update.

4.2  Low Memory and Sound Files
-------------------------------
If a WAVE or MIDI file is configured to play in the 
Options/Sound section of NDDW, it may not play during low 
memory conditions.

4.3  Low DOS Memory Conditions
------------------------------
NDDW requires differing amounts of low DOS memory depending on 
the size and complexity of your hard disk.  If NDDW is unable 
to run, you may need to free up additional low DOS memory by
unloading TSRs or running fewer applications.


5.  SPEED DISK FOR WINDOWS
==========================

5.1  Low DOS Memory Conditions
------------------------------
SDW requires differing amounts of low DOS memory depending on 
the size and directory complexity of your hard disk.  If NDDW 
is unable to run, you may need to free up additional low DOS 
memory.


6.  UNERASE/SMARTERASE
======================

6.1  Windows TEMP Directory Protection
--------------------------------------
To recover files in the Windows TEMP directory, double-click on 
the SmartErase tool.  From the SmartErase list, click the 
More button and use the SmartErase drive window to navigate to 
the TEMP directory and recover files.

6.2  SmartCan Installation
--------------------------
By default, the SmartCan TSR is not installed.  To install 
SmartCan protection, add the statement "SMARTCAN /ON" to your 		
AUTOEXEC.BAT file.

6.3  ZIP Files
--------------
When drive windows are configured to Show Zips As Directories, 
dragging the contents of a ZIP file from the drive window's 
file pane to the SmartErase tool will remove them permanently 
from the corresponding ZIP.  They cannot be recovered with the 
UnErase program.


7.  SHREDDER
============

7.1  DoubleSpace, SpeedStor and Stacker
---------------------------------------
Shredding files on compressed partitions created by DOS 6.0/6.2 
DoubleSpace or by SpeedStor or Stacker will not overwrite the 
data stored in the CVF's sector heap.  


8.  SHARING VIOLATIONS
======================
If you experience sharing violations under NDW, they usually 
result from one of the following:

  CAUSE:                        SOLUTION:

  Change of Video driver(s)     Delete ICOCACHE.DAT in the NDW
                                directory

  Interaction between SMARTCAN  Load SHARE before SMARTCAN in
  and SHARE                     the AUTOEXEC.BAT file with the
                                /L:60 and /F:4096 parameters

  Diamond SpeedStar video       Contact manufacturer for latest
  drivers                       drivers, load standard Windows
                                VGA or SVGA driver temporarily

  Conflicts between SHARE,      From Control Center, select
  SMARTCAN and American         SMARTCAN category and add
  Heritage Dictionary           *.SYS to the list of files
                                NOT to be protected

  Sharing violations with       Create a batch file to run
  AutoCad Release 12            AutoCad with SMARTCAN/OFF before
                                the AutoCad program command and
                                SMARTCAN/ON after the AutoCad
                                program command

9.  FILEASSIST
===============

9.1  Small Program Stack Sizes
-------------------------------
FileAssist will not work with applications that have stack 
sizes less than 6K.

9.2  Hijaak Pro's Image Browser
--------------------------------
NDW automatically disables FileAssist for this application due 
to incompatibilities.

9.3  Claris Works for Windows
------------------------------
FileAssist may cause focus problems in the File/Open dialog 
box.  If this occurs, disable FileAssist for Claris Works by 
selecting the Config button from  any Claris Works File/Open 
dialog box and checking the Disable FileAssist checkbox.

9.4  Unsupported Applications
-----------------------------
The following is a partial list of applications that do not use 
Windows Common Dialogs, and therefore do not support the 
FileAssist feature:

  Adobe Illustrator
  Ami Pro 3.0
  Approach
  CA:Simply Accounting
  CA:Textor
  CA:Realizer
  Caere Image Assistant
  Carbon Copy 
  Dac-Easy Instant Rolodex
  Excel 3.0 
  FoxPro 2.5
  FrameMaker 3.0
  Harvard Graphics
  Lotus Organizer
  Micrografx Picture Publisher
  Micrografx Windows Draw
  Micrografx Graphics Works
  Micrografx Designer
  On Target
  Paradox
  QA+ for Windows
  Quattro Pro 1.0/5.0
  RightWriter
  Rooms for Windows
  WordPerfect - All applications

	
10.  FILE VIEWERS
=================

10.1  JustWrite & Q&A Viewer
----------------------------
NDW doesn't support copy-and-paste for this viewer. Also, if the
font is changed while using this viewer, the font settings are 
retained only for the duration of the viewing session. 

10.2  HEX Viewer
----------------
NDW doesn't support copy-and-paste for this viewer. 

10.3  Third-Party Viewers
-------------------------
During installation, NDW replaces any third-party viewer 
parsers in the NDW.INI file with its own viewer parsers for any 
file extensions that it supports.  You may want to check your 
third-party viewer configuration and settings to set up any 
viewer parsers that may have been modified by NDW.


11.  DAY PLANNER
================

11.1  HP LaserJet "Error 20" and "Error 21"
-------------------------------------------
On LaserJet printers with only 512K of memory, printing from 
Day Planner may cause an "Error 20" or "Error 21" message.  
This is due to higher memory requirements or more complex page 
output on some of Day Planner's default printouts.  To correct 
this problem, you should try a different font, font style, or 
size, or a lower print resolution (150 DPI instead of 300 DPI) 
from Day Planner's Printer Setup Options.  Also check the 
NDWINI.TXT file for information on how to permanently turn off 
Day Planner's shading options to reduce complexity and memory 
requirements.

11.2  "Unable to Create Pool File" Error
----------------------------------------
If you encounter an "unable to create pool file" error, check to
be sure that Day Planner's default files are set to valid paths.
Default files exist for Calendar, To Do List, and Phone Book.  To
determine their paths, choose Customize... from the Day Planner
Options menu, then select the Toolbar category.  The paths are shown
in the Default Files group box.  If the path is set to a network
directory, be sure that you are logged in to the network.  If the
path is set to a directory on your local drive, make sure that
the directory exists and was not deleted without revising the text
boxes in the Default Files group box.


12.  CD-ROM Drives
==================
If NDW doesn't recognize your CD-ROM as a removable device, you
need to install the Windows 3.1 CD-ROM driver.

     1. Open Control Panel.
     2. Choose the Drivers icon.
     3. Click the Add button.
     4. Select [MCI] CD Audio.
     5. Click OK and follow the instructions.

 
13.  General Software Incompatibilities
=======================================

13.1  WordPerfect 6.0 for Windows
---------------------------------
WordPerfect 6.0 for Windows does not support launching a data 
file by double-clicking the file from the NDW drive window or 
from a Quick Access group window if WordPerfect is not already
running.

An alternative is to change the method WordPerfect uses to load
an associated file:

     1. Run REGEDIT.EXE.
     2. Select WordPerfect Document (6.0) from the list
        of Registered File Types.
     3. Choose Modify File Type from the Edit menu.
     4. Move to the end of the Command text box, delete the
        "/ddeex" entry and add "%1" to the end of that line.

And, of course, you can always print a WordPerfect document by
running WordPerfect (launch the WordPerfect icon from the group
window, for example) and opening the document within WordPerfect.

Contact WordPerfect for further information.

13.2  Excel 4.0 for Windows
---------------------------
Drag-and-drop printing may not work correctly with Excel 4.0 
data files due to a possible problem with the registration database 
entry for Excel 4.0.  If you experience this problem it can be 
corrected with the following steps:

     1. Run REGEDIT.EXE.
     2. Select Excel Worksheet from the list of
        Registered File Types.
     3. Select the Print action button.
     4. In the DDE section, change any references
        for [print?()] to [print()].

Otherwise, you may be able to print by dragging an Excel 4.0 data file
to a printer icon but may have to confirm the print by clicking OK.

13.3  Icon Do-It
----------------
Icon Do-It will not change icons when NDW is the shell.  
Contact Moon Valley Software for an update or additional 
information about this problem.

13.4  Iconfetti and Wired for Sound
-----------------------------------
The main Norton Desktop menu must be turned on in order for Iconfetti
and Wired for Sound to work properly.

If you have Wired for Sound 2.0, you may experience problems with some
dialog box incompatibilities.  Please contact Aristosoft for an
upgrade.


13.5  Microsoft Encarta - 1994 Edition
--------------------------------------
Because of 3-D Look-and-Feel issues, you must disable Norton AntiVirus
before installing the 1994 Edition of Microsoft Encarta.  After a
successful installation, you may enable Norton AntiVirus again.

13.6  DOS 6.2 and DoubleSpace
-----------------------------
DoubleSpace with DOS 6.2 defaults to auto-mounting compressed floppies.
This causes several Norton programs to spin floppies at startup and
when a list of available drives is created.
     To prevent this (assuming you are not compressing diskettes):

     1. Exit Windows (press Alt+F4).
     2. At the DOS prompt, run DoubleSpace by typing DBLSPACE.
     3. Choose Options from the Tools menu (Alt+T, O).
     4. Uncheck the Enable Automounting check box.
     5. Choose OK and allow DoubleSpace to reboot your computer
        so the changes take effect.


14.  NORTON DESKTOP INI FILES
=============================
In addition to the NDW.INI file, Norton Desktop 3.0 creates a 
number of new INI files.  INI file settings may be useful in a
variety of situations and may correct problems not documented in
this ReadMe file.  Please refer to the NDWINI.TXT file in your NDW
directory for details on all of NDW's INI files.


----End of ReadMe----
