


        System Requirements and Troubleshooting
          Savage Warriors CD-DOS version 1.0
        ---------------------------------------

   TABLE OF CONTENTS
   -----------------
1. System Requirements
2. Memory Problems
3. Other Problems
4. How to Reach Us for Support
5. Head to Head with one keyboard
6. MSCDEX Tricks
7. Current BIOS versions


1. SYSTEM REQUIREMENTS
   -------------------
Savage Warriors CD-DOS version 1.0
requires a computer system with the following:

processor chip:   80486 or greater (486DX or Pentium recommended)
ram           :   8 meg required total ram.
video hardware:   SVGA card with 512 kilobyte of RAM, SVGA monitor
audio hardware:   Sound Blaster compatible, Gravis Ultrasound or Adlib
mouse:            not required or utilized
printer:          not required or utilized
operating system: MS-DOS 5.0 or higher
MSCDEX:           Microsoft Extensions version 2.21 or greater
CD-ROM player:    MPC-2 compliant (300kb/sec. sustained transfer)
FILES:            30 or greater
BUFFERS:          20 or greater
hard disk space:  350k for minimum install, 28 Mb for full install 
                  (recommended for 486sx series)
free memory
conventional:     580k
expanded (EMS):   2600k minimum free (not utilized by other programs, 
                  drivers.
disk cache:       Smartdrive Recommended

2. MEMORY PROBLEMS
   ---------------
Savage Warriors CD-DOS version 1.0
requires that you have 580KB of free conventional memory and at 
least 2600k of free EMS memory (used to play sound effects).

To find out how much your system has, go to a DOS prompt, type "MEM /C|MORE" 
and press Enter.  (The vertical line symbol between the /C and MORE parts of 
this entry is called the Pipes symbol.  To get it, hold down shift and strike 
the backslash "\" key.)

You should see something like:
                                                            
Modules using memory below 1 MB:

  Name           Total       =   Conventional   +   Upper Memory
  --------  ----------------   ----------------   ----------------
  MSDOS       15,277   (15K)     15,277   (15K)          0    (0K)
  DWCFGMG      2,288    (2K)      2,288    (2K)          0    (0K)
  HIMEM        1,168    (1K)      1,168    (1K)          0    (0K)
  EMM386       4,144    (4K)      4,144    (4K)          0    (0K)
  COMMAND      2,928    (3K)      2,928    (3K)          0    (0K)
  MSCDEX      16,144   (16K)     16,144   (16K)          0    (0K)
  SMARTDRV    28,848   (28K)     12,448   (12K)     16,400   (16K)
  MOUSE       17,296   (17K)          0    (0K)     17,296   (17K)
  IFSHLP       3,872    (4K)          0    (0K)      3,872    (4K)
  NEC_IDE     20,608   (20K)          0    (0K)     20,608   (20K)
  Free       606,944  (593K)    600,768  (587K)      6,176    (6K)

Memory Summary:

  Type of Memory       Total   =    Used    +    Free
  ----------------  ----------   ----------   ----------
  Conventional         655,360       54,592      600,768
  Upper                 64,352       58,176        6,176
  Reserved             393,216      393,216            0
  Extended (XMS)*    7,275,680    1,574,048    5,701,632
  ----------------  ----------   ----------   ----------
  Total memory       8,388,608    2,080,032    6,308,576

  Total under 1 MB     719,712      112,768      606,944

  Total Expanded (EMS)                 7,667,712 (7,488K)
  Free Expanded (EMS)*                 5,881,856 (5,744K)

  * EMM386 is using XMS memory to simulate EMS memory as needed.
    Free EMS memory may change as free XMS memory changes.

  Largest executable program size        600,560   (586K)
  Largest free upper memory block          2,320     (2K)
  MS-DOS is resident in the high memory area.

The Largest executable program size is the amount of free conventional memory.  
This is the number that has to be at least 580KB.  The amount 
of free extended (EMS) memory in this example is 5744kb -- which is almost 
5.7mb of EMS (we require 2.6mb). This is more than enough. 

If you don't have enough free memory to run Savage Warriors CD-DOS 
version 1.0, then you'll need to become acquainted with a memory manager. 
We purposely added a eight megabyte total ram requirement so should not 
have too much (if any) difficulty meeting these memory requirements.

A memory manager is a program which serves to rearrange your memory setup.  
This is useful in plucking device drivers and TSRs from conventional memory 
and placing them into higher areas; the practical upshot of which is to 
increase the amount of free conventional memory.


NOTICE: MINDSCAPE, INC. WILL NOT BE RESPONSIBLE FOR ANY DAMAGE OR OTHER 
UNINTENDED CONSEQUENCES OF ANY NATURE WHATSOEVER RESULTING FROM CHANGES MADE TO 
SYSTEM CONFIGURATION FILES.

We recommend that you print this file before making any changes to your 
system configuration.  Have your printer ready and online.  Then, from 
the D:\HELP4U> prompt, punch in "TYPE README.TXT >PRN:" and press Enter.


QEMM USERS:

Please don't run QEMM in Stealth mode.


DOS 6.XX USERS:

You should try using the MemMaker utility to make more main memory available.  
From the DOS prompt, type "MEMMAKER" and press Enter.  Choose the Express 
setup.

NOTE:  We don't recommend using MemMaker if you're using a multiple 
configuration setup in your AUTOEXEC.BAT and/or CONFIG.SYS files.


IF ALL ELSE FAILS:

If you have tried using one of the utilities listed above, and/or you can't 
make enough main memory available by modifying your CONFIG.SYS and 
AUTOEXEC.BAT, try making a boot disk.


How to Make a System Boot Disk
------------------------------
Put a blank disk in your first floppy drive.  It could be either 3 1/2" or 5 
1/4", but normally it's known to the computer as drive A:.  If it's drive B: 
on your system, type "B:" in the directions instead of "A:".  (Don't type 
any of the quotation marks in the directions to follow.)

Then, from your C:\> prompt, type "FORMAT A:/S" and press Enter.  DOS should 
respond with a prompt saying "Insert new diskette for drive A: and press 
Enter when ready..."  Press Enter.

When the formatting is complete, the computer should respond with "System 
transferred".  Type in whatever you want for a volume label and press Enter.  
Then it will ask if you want to "Format another (Y/N)?" -- type an N and 
press Enter.

Then type "COPY CONFIG.SYS A:" and press Enter.  It should respond with:
"1 file(s) copied".

Then type "COPY AUTOEXEC.BAT A:" and press Enter.  It should respond with:
"1 file(s) copied".

Then type "A:" and press Enter to get to the A:\> prompt.

Now from the A:\> prompt, type "EDIT AUTOEXEC.BAT" and press Enter.  A blue 
screen should appear with the contents of the AUTOEXEC.BAT file.

Here's what your AUTOEXEC.BAT should look like, more or less:

LH C:\BIN\MSCDEX.EXE /D:MSCD001 /E /M:32    <- this is the MSCDEX driver
@ECHO OFF
PROMPT Warriors boot disk $P$G
SET PATH=C:\;C:\DOS
SET BLASTER=A220 I5 D1 T4                   <- this is for the sound card
SET TEMP=C:\DOS

Then save this file.  If your mouse is working in the DOS editor, then 
click on the File menu and click on Save.  Otherwise, type ALT-F and 
then just an S.

Then exit the DOS editor.  Click on File and click on Exit.  Or, type 
ALT-F and then just an X.

Again from the A:\> prompt, this time type "EDIT CONFIG.SYS" and press Enter.  
A blue screen should appear with the contents of the CONFIG.SYS file.

Here's what your CONFIG.SYS should look like, more or less:

DEVICE=C:\DOS\HIMEM.SYS                     <- this is the memory manager
DEVICE=C:\DOS\EMM386.EXE                    <- this is the EMM386 driver
DEVICE=C:\DOS\SETVER.EXE                    <- this is the SETVER driver
DEVICEHIGH=C:\DEV\FDCD.SYS /D:MSCD001       <- this is the CD-ROM driver
DOS=HIGH,UMB
FILES=30
BUFFERS=30
STACKS=0,0
LASTDRIVE=E

Also, take a look at the EMM386 line.  In order for EMM386 to work, it must 
load after HIMEM.SYS, and it should appear before any other device drivers.

You may run into EMM386 parameters like X=A000-B000 and L=4096.
The X= argument prevents a certain range of memory addresses from being used 
for EMS.  The L= argument sets aside a minimum amount of kilobytes set aside 
for XMS.  Both of these options are implemented to reduce the amount of EMS 
provided by EMM386.  If the memory manager can't free enough expanded memory, 
then as a last resort, remove these items.

While you're here, you'll want to make sure that there are enough files and 
buffers for our products.  30 files and 30 buffers is preferred.  Each buffer 
occupies 512 bytes of memory, so 40 buffers (10 more than you need) means 5 
kilobytes of conventional memory you can liberate.

Additionally, none of our products requires file control blocks (FCBS).

Then save this file.  If your mouse is working in the DOS editor, then 
click on the File menu and click on Save.  Otherwise, type ALT-F and 
then just an S.

Then exit the DOS editor.  Click on File and click on Exit.  Or, type 
ALT-F and then just an X.

Turn off your computer and count to ten.  Leaving the system boot disk 
in the drive, turn the computer back on.


3. OTHER PROBLEMS
   --------------
Do not run Savage Warriors through Windows or a menu of any kind. If 
you are using Windows 95 and wish to run Savage Warriors, go to the 
SHUT DOWN selection under the START button and select RESTART COMPUTER 
IN DOS-MODE. Then follow the QUICK START instructions that came with 
your Savage Warriors CD-ROM.

We didn't develop or test the product over a network, so we can't support it 
that way.

If you put this disc in a multidisc changer, make sure it's in the first bay.

If you have a Mitsumi CD-ROM player, make sure you're using the software 
polling drivers instead of the hardware polling ones.


4. HOW TO REACH US FOR SUPPORT
   ---------------------------
If you're experiencing a technical problem trying to get the game to function, 
then get in touch with our Technical Support department.  No matter how you 
contact the Technical Support Department, we require certain items for 
efficiency's sake.  Include as many of these as possible:

1. Home phone number
2. Work number and fax number
3. Detailed description of the problem and steps necessary to recreate it
4. Title and version of the product (such as: Savage Warriors version 1.00)
5. Platform of the product (i.e. DOS, Windows, Macintosh)
6. Make and model of your computer
7. Processor chip type
8. Operating system and version
9. Make and model of your sound card
10.Make and model of your video card
11.Make and model of your CD-ROM drive
12.Copy of your CONFIG.SYS and AUTOEXEC.BAT files

Our Technical Support numbers are (415) 883-5157 (voice), and (415) 883-0367 
(fax).  Our hours are 8:30am to 5:00pm Pacific time, Monday through Friday, 
holidays excluded.  

Our mailing address is:

     Mindscape Technical Support
     60 Leveroni Court
     Novato, California 94949

(Do not mail anything except registration cards to the Santa Clara address.)

The Technical Support BBS contains patch files, product demos, and new product 
announcements.  If you have a modem, call (415) 883-7145.  Your modem needs to 
be set to No parity, 8 data bits, and 1 stop bit (these settings are usually 
the default in a terminal program).

We have an automated technical support service which provides answers to the 
most commonly asked questions about our more popular products.  It's available 
24 hours a day, 365 days a year we pay for the call.  You can reach it at (800) 
409-1497.

Additionally, we maintain forums on both America OnLine and Compuserve.  The 
keyword on AOL is "MINDSCAPE".  On Compuserve, our section is presently called 
"MINDSCAP", but we anticipate adding the "silent e" sometime soon.



For European Customers:

For support in Europe please contact us at the address or phone number below.
Our normal office hours are Monday to Friday 9:30am to 1:00pm and 2:00pm
to 4:30pm (GMT). 

Our support number is: +44 (0)1444 239600 or Fax +44 (0)1444 248996.

Our mailing address is:

Mindscape Technical Support Unit,
P.O. Box 51,
Burgess Hill,
West Sussex,
RH15 9FH. 


5. Head to Head with one keyboard

Because of the limitations of the PC keyboard, it is suggested but not
required to use a joystick and a keyboard or a joystick and joystick in 
head to head play. PC keyboards are limited to a certain number of 
keyboard combinations which illustrate the limitations.

With many of the PC keyboards, half of the keys are a positive signal and
the other half are negative signals. When multiple keys are pressed, some-
times the operating system cannot distinguish between one positive signal
and the other. 

6. MSCDEX Tricks

On certain PC machines equipped with slow CD-ROM drives and older versions
of MSCDEX  (Microsoft CD Rom Extentions), loading errors may occur which
would eventually lead to graphic corruption (minor) or technical difficulty
(scratchy sounds). We found that removing MSCDEX from EMS memory (removing
the "/E" parameter found at the end of the MSCDEX line in the CONFIG.SYS
file) or installing the full install option corrects these minor problems.


7. Current BIOS versions

If you own an older video card and are experiencing graphic corruption 
switching from VGA mode (large screen) to SVGA mode (small screen, more
detail) Mindscape suggests calling your video hardware manufacturer and 
requesting a BIOS upgrade. This upgrade is often free and beneficial for
all users.
---- END OF FILE (5-20-95) ----
